MS C++ runtime library error at start up
Im getting an error when i try to start up photoshop.
This is the error:
Runtime error!
Program D:/photoshop etc etc
This application has requested the runtime to terminate it in an unusual way. Please contact the application's support team for more information
I have it since yesterday, when i had to make a necessary system recovery after a fake alert trojan screwed up my wallpaper options. Anyway, the things i tried so far to solve this problem:
-reinstall Photoshop CS5
-reinstall Microsoft visual C++ package
-another system recovery to an earlier date then the one i used before
-put specific files back from a back up
-turn off all start up programs with msconfig
-install older versions of visual c++ (2005/2008, currently using 2010)
I've searched high and low on the net trying to find a solution but no results. At this point i'm getting frustrated and tired because i use photoshop daily. I like to draw a lot and such. People suggested that i delete a stat file somewhere in ....user/appdata/adobe/online service.. map but i dont have the online service map. I already tried tons of things. Normally i would consider reinstalling windows entirly but i did that hardly 3 weeks ago and i think i ran out of activation opportunties. My last chance would be to format C and use my back up to put back files but i don't want to do it unless it is ABSOLUTELY necessary.
Thanks for your help in advance, i really appreciate it.
Here's some info on resetting preferences:
http://help.adobe.com/en_US/photoshop/cs/using/WSfd1234e1c4b69f30ea53e41001031ab64-74aaa.h tml
If the "press and hold keys" approach doesn't work, then you might just try deleting the preferences file. All the special file locations are provided on this page:
http://kb2.adobe.com/cps/828/cpsid_82893.html
-Noel
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Event Log when it crashes on loading:
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
System
Provider
[ Name]
Microsoft-Windows-WMI
[ Guid]
{1edeee53-0afe-4609-b846-d8c0b2075b1f}
[ EventSourceName]
WinMgmt
EventID
10
[ Qualifiers]
49152
Version
0
Level
2
Task
0
Opcode
0
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2012-10-03T05:55:28.000000000Z
EventRecordID
530
Correlation
Execution
[ ProcessID]
0
[ ThreadID]
0
Channel
Application
Computer
Ackdoh-Xeons-PC
Security
EventData
//./root/CIMV2
SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99
0x80041003
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Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
System
Provider
[ Name]
Microsoft-Windows-WMI
[ Guid]
{1edeee53-0afe-4609-b846-d8c0b2075b1f}
[ EventSourceName]
WinMgmt
EventID
10
[ Qualifiers]
49152
Version
0
Level
2
Task
0
Opcode
0
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2012-10-03T05:55:28.000000000Z
EventRecordID
530
Correlation
Execution
[ ProcessID]
0
[ ThreadID]
0
Channel
Application
Computer
Ackdoh-Xeons-PC
Security
EventData
//./root/CIMV2
SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99
0x80041003
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Faulting application name: Photoshop.exe, version: 12.0.0.0, time stamp: 0x4bbc5b10
Faulting module name: MSVCR90.dll, version: 9.0.30729.4940, time stamp: 0x4ca2e32e
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Fault offset: 0x0000000000042686
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Faulting application start time: 0x01cda12b7a9fe1d4
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Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_08e4299fa 83d7e3c\MSVCR90.dll
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System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2012-10-03T06:05:08.000000000Z
EventRecordID
538
Channel
Application
Computer
Ackdoh-Xeons-PC
Security
EventData
Photoshop.exe
12.0.0.0
4bbc5b10
MSVCR90.dll
9.0.30729.4940
4ca2e32e
40000015
0000000000042686
be0
01cda12b7a9fe1d4
C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Photoshop.exe
C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_08e4299fa8 3d7e3c\MSVCR90.dll
47fae749-0d20-11e2-b992-10bf480cb285
And then an Information Event Log after that for "Windows Error Reporting"
Fault bucket 28657682, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Photoshop.exe
P2: 12.0.0.0
P3: 4bbc5b10
P4: MSVCR90.dll
P5: 9.0.30729.4940
P6: 4ca2e32e
P7: 40000015
P8: 0000000000042686
P9:
P10:
Attached files:
C:\Users\Ackdoh\AppData\Local\Temp\WERAF51.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Ackdoh\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_3 559d21aa493ffb9e1b751cecea2f5e32c54a4_0fe2ba1a
Analysis symbol:
Rechecking for solution: 0
Report Id: 47fae749-0d20-11e2-b992-10bf480cb285
System
Provider
[ Name]
Windows Error Reporting
EventID
1001
[ Qualifiers]
0
Level
4
Task
0
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2012-10-03T06:05:11.000000000Z
EventRecordID
539
Channel
Application
Computer
Ackdoh-Xeons-PC
Security
EventData
28657682
4
APPCRASH
Not available
0
Photoshop.exe
12.0.0.0
4bbc5b10
MSVCR90.dll
9.0.30729.4940
4ca2e32e
40000015
0000000000042686
C:\Users\Ackdoh\AppData\Local\Temp\WERAF51.tmp.WERInternalMetadata.xml
C:\Users\Ackdoh\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_3 559d21aa493ffb9e1b751cecea2f5e32c54a4_0fe2ba1a
0
47fae749-0d20-11e2-b992-10bf480cb285
0
Thanks much for checking it out and helping!The registration shouldn't have anything to do with saving a PDF but I tried that and it didn't work... Thanks for the reply though! This is what's frustrating me so much is that there is seemingly no difference with the software from day to day but, Adobe has simply - "derrrp" - forgotten how to write to PDF and in it's own confusion tells Windows that it needs to shut down. It's also frustrating having to resort to these forums for answers because they're not in real time like a phone call or chat. If I could just talk to someone from Adobe about it, since it is their product, I could have tried that option hours (or days, really) ago and have already gone through a number of other options by now instead of being back at square one..... again.
I mean, for christ sake, I even tried a system restore in case I had mistakenly downloaded a font, brush, etc. that corrupted some files - didn't help anything. -
During the update of iTunes to my desktop, I received the error message: C:runtime error. R6034 Error 7 1114. What does this mean and how do I fix it?
Not that computer savvy so please walk me through the fix in simple terms. ThanksHey lucky scruffy,
Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
"The program can't start because MSVCR80.dll is missing from your computer"
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
"Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
Resolution
Follow these steps to resolve the issue:
Check for .dll files
1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
3. Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
1. Uninstall iTunes and all of its related components.
2. Reboot your computer. If you can't uninstall a piece of Apple software, try using theMicrosoft Program Install and Uninstall Utility.
3. Re-download and reinstall iTunes 11.1.4.
Thanks,
Matt M.
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