MS CRM 2011 vs MS CRM 4.0

Dear All
Our Current Version is MS CRM 4.0
Do you recommend us to upgrade to the new version at some stage this year? Or we can continue with the current version as the users gets used to it. we also have heavy customizations, javascripts, reports and plugins.
I did not like the new layout that much by the way.
Let me know what do you think.
hussain

I guess you should think of it this way. Some people say, if it aint broke don't fix it. I don't know that you need to upgrade this year, but you should plan on it if you ever think you will want to as you probably won't be able to just jump
easily to whatever comes beyond version 2011.
Staying with the times is always a good thing, but I wouldn't make it your first priority though if you are happy with 4.0. Also reviewing the new features outlined in the links above will help you determine how much benefit you will get from an upgrade.
I'll second Jamie for the most part here. Such a decision should be made on the basis of business need.
As suggested, begin to plan for the upgrade - do code reviews, time estimates for conversion, resourcing requirements. Also review the enhancements available to you in CRM 2011 and what they mean to your business. Finally, weigh all of that against
current business enhancement requirements, because if the conversion task is significant, you won't be getting any "real" work done while the conversion takes place.
In any event, you can't make an informed decision before the preliminary analysis is done.
--pogo (pat) @ pogo69.wordpress.com

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CRM 2011+An error has occurred during report processing. (rsProcessingAborted)

Hi,
i have installed CRM 2011 on-premise version in Server A. Database and CRM 2011 Reporting Extenison in Server B. Both the server are 64 bit server and IIS 7.0 . i can able to browse the Report server url. USer as been added in Sql DB Logins and
as permission to Reportserver and ReportservertempDB.
i can able to access the CRM Reports only using Admin Credenttials that is from the credential which Report server is installed and configured
Error in server 1:
Web service request SetDataSourceCredentials to Report Server
(http://servername/Reportserver_XXXSQLSRVR)failed with SoapException. Error: An error has occurred during report processing. (rsProcessingAborted).
Error in Server 2: took this error From error log file
processing!ReportServer_0-1!7e4!03/16/2011-10:34:51:: e ERROR: Data source 'CRM': An error has occurred. Details: Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Cannot create a connection to data source 'CRM'. ---> Microsoft.Crm.Reporting.DataExtensionShim.Common.ReportExecutionException:
Caller S-1-5-21-1587242514-2812063576-513219026-1110 has insufficient privilege to run report as user 9f69b98c-c73d-e011-bd85-842b2b6567dd
processing!ReportServer_0-1!7e4!03/16/2011-10:34:51:: e ERROR: An exception has occurred in data source 'CRM'. Details: Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Cannot create a connection to data source 'CRM'. ---> Microsoft.Crm.Reporting.DataExtensionShim.Common.ReportExecutionException:
Caller S-1-5-21-1587242514-2812063576-513219026-1110 has insufficient privilege to run report as user 9f69b98c-c73d-e011-bd85-842b2b6567dd
processing!ReportServer_0-1!7e4!03/16/2011-10:34:51:: i INFO: DataPrefetch abort handler called for Report with ID=. Aborting data sources ...
processing!ReportServer_0-1!7e4!03/16/2011-10:34:51:: e ERROR: Throwing Microsoft.ReportingServices.ReportProcessing.ProcessingAbortedException: An error has occurred during report processing., ;
Info: Microsoft.ReportingServices.ReportProcessing.ProcessingAbortedException: An error has occurred during report processing. ---> Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Cannot create a connection to data source 'CRM'.
---> Microsoft.Crm.Reporting.DataExtensionShim.Common.ReportExecutionException: Caller S-1-5-21-1587242514-2812063576-513219026-1110 has insufficient privilege to run report as user 9f69b98c-c73d-e011-bd85-842b2b6567dd
Eventvwr error in server 2:
Failed to unload app domain DefaultDomain. The following exception occurred: Error while unloading appdomain. (Exception from HRESULT: 0x80131015).
I tried the Following ways to fix it
1.added User as content manager
2.In CRM apppool i have Admin in identity column
its really paining when i'm unable to access the CRM 2011 Default Reports. got stucked for a day.
Thanks, Saraswathy Kumaravelu

Hi All,
I encountered this same issue today after installing CRM 2011.
CRM 2011 on Server A
SQL and SSRS 2008 R2 on Server B
I found that I got the same errors described here when running the standard reports even after I had installed the Reporting Extension (CRM 2011 replacement for CRM 4.0 Data Connector). The reason I got the error was because the 'Data Source Type' had not
been updated in Report Manager.
Here's how I resolved:
1. Browse to Report Manager (http://SERVERB/Reports)
2. Open the Organisation_MSCRM folder
3. Click Show Details
4. Open the MSCRM_DataSource
5. Change the Data Source Type from Microsoft SQL Server
to Microsoft Dynamics CRM SQL
*Note: - This option is only available once Reporting Extension has been installed on SSRS Server.
6. Clear the contents of the Connection String box
7. Set the Connect Using: option to Credentials Supplied by user running the report
but do NOT check the
Use as Windows Credentials when connecting to the DataSource option.
8. Click Apply
9. Restart the SQL Reporting Services Service in
Reporting Services Configuration Manager
10. Test by running one of the Standard CRM Reports (e.g. User Summary)
Ta Da!! - Success!!
Hope this helps!

Problem with CRM 2011 web front end cluster

Hi.
We have a CRM 2011 (RU17) environment with a SQL DB server and 2 web front end CRM server in a cluster.
Since few days (about 10) it seems that one of the 2 nodes is not working, and since yesterday many users report access problems when calling the application by cluster name - as usual since we deployed CRM 1 year ago.
I tried myself, and I can run the application by cluster name without problems. If it try the separate notes addresses, one of them works, the other doesn't.
I checked the 2 web front end servers, and are (or seem) both properly configured, with all patches installed.
Following the information I got from Event viewer. Any suggestion welcomed!
Many thanks and Best regards
On the 'faulty' server I have different errors at event viewer level:
Faulting application name: Microsoft.Crm.Sandbox.HostService.exe, version: 5.0.9690.4150, time stamp: 0x53559982
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677
Exception code: 0xe0434352
Fault offset: 0x000000000000940d
Faulting process id: 0x6f8
Faulting application start time: 0x01cf8f93aa9a7ff8
Faulting application path: C:\PROGRA~1\MICROS~4\Server\bin\Microsoft.Crm.Sandbox.HostService.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: f5019a68-fb86-11e3-9f21-005056853970
Application: Microsoft.Crm.Sandbox.HostService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.COMException
Stack:
   at Microsoft.Crm.Sandbox.HostService.InitializeThreadProc(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
The Sandbox Host service has encountered an unexpected error and has stopped.
Source: Microsoft.Crm.Sandbox.HostService.exe (1784)
Error: System.Runtime.InteropServices.COMException (0x8007203A): The server is not operational.
   at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
   at System.DirectoryServices.DirectoryEntry.Bind()
   at System.DirectoryServices.DirectoryEntry.get_AdsObject()
   at System.DirectoryServices.PropertyValueCollection.PopulateList()
   at System.DirectoryServices.PropertyValueCollection..ctor(DirectoryEntry entry, String propertyName)
   at System.DirectoryServices.PropertyCollection.get_Item(String propertyName)
   at Microsoft.Crm.SecurityUtils.GetSidFromAD(Guid objectGuid)
   at Microsoft.Crm.Sandbox.SandboxHost.SetPrivilegeUserGroupId(Guid privilegeUserGroupId)
   at Microsoft.Crm.Sandbox.HostService.InitializeThreadProc(Object stateInfo)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
On the 'running' server event viewer I only have one error, related to mail router:
#23379 - Could not verify the version of Microsoft Dynamics CRM at http://alkcg106.d30.intra:5555/AkzoNobelIndustrialCoatings. There was no endpoint listening at http://alkcg106:5555/AkzoNobelIndustrialCoatings/XRMServices/2011/Organization.svc that could
accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.

Apologize for not having indicated here the resolotion I got thanks to MS support...
We enabled the trace and we got
a http error page stating maxQueryStringLength was insufficient. We changed the maxQueryStringLength and QueryString values in the CRM web.config value to 10240.
We also noticed an error related to the DC being unavailable. We checked in the CRM registry hive and see in the non-working server you had a PreferredDc key pointing to “AMDNAD”. On pinging
AMDNAD we see it is not reachable. We removed the PreferredDc key and after iisreset we can navigate to crm.

Custom report Fetch XML error in CRM 2011 online version

When i am trying to connect to my online CRM 2011 server below error appears
Unable to connect to data source 'DataSource1'.The connection to server "https://{my org name}.crm5.dynamics.com/XRMServices/2011/Discovery.svc"
could not be established. Make sure that the connection string and credentials are correct, and try again.
I also tried as per Abhishek Agarwal MSFT suggestion as
1. Make sure that the credentials are correct.
2. Try accessing the same URL through the web browser by providing the same credentials.
3. Try enabling traces for BIDS and look for the detailed error logs. You can do this by creating the regular
CRM trace registry entries under HKLM\SOFTWARE\Microsoft\MSCRMBidsExtensions or HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\MSCRMBidsExtensions is you have a 64 bit
machine.
but nothing happens, trace log is
ExceptionManager.PrepareException
>Unhandled Exception: Microsoft.Crm.Reporting.DataExtensionShim.Common.ReportExecutionException: The connection to server "https://xxx1.crm5.dynamics.com/XRMServices/2011/Discovery.svc"
could not be established. Make sure that the connection string and credentials are correct, and try again.
>
>Inner Exception: Microsoft.Crm.Reporting.DataExtensionShim.Common.ReportExecutionException: Metadata contains a reference that cannot be resolved: 'https://xxx1.crm5.dynamics.com/XRMServices/2011/Discovery.svc?wsdl'.
>   at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)
>   at System.ServiceModel.Description.MetadataExchangeClient.ResolveNext(ResolveCallState resolveCallState)
>   at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(MetadataRetriever retriever)
>   at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(Uri address, MetadataExchangeClientMode mode)
>   at Microsoft.Xrm.Sdk.Client.ServiceMetadataUtility.RetrieveServiceEndpoints(Type contractType, Uri serviceUri)
>   at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1..ctor(Uri serviceUri)
>   at Microsoft.Xrm.Sdk.Client.ServiceConfigurationFactory.CreateConfiguration[TService](Uri serviceUri)
>   at Microsoft.Crm.ServiceConfigurationCache`1.GetServiceConfiguration(Uri serviceUrl)
>   at Microsoft.Crm.ServiceProxyCache`1.GetServiceProxy(Uri serviceUrl, Credential credentials, Uri homeRealmUrl, String passportEnvironment)
>Inner Exception: Microsoft.Crm.Reporting.DataExtensionShim.Common.ReportExecutionException: The remote server returned an error: (407) Proxy Authentication Required.
>   at System.Net.HttpWebRequest.GetResponse()
>   at System.ServiceModel.Description.MetadataExchangeClient.MetadataLocationRetriever.DownloadMetadata(TimeoutHelper timeoutHelper)
>   at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)

First, please make sure you are using the right version of Microsoft Dynamics CRM 2011 Report Authoring Extension
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=64a09b75-8376-4b9d-aea3-8a83a1837c4d
Second, please make sure the connection string is correct, for CRM online,
The connection string should be: <ServerURL>;<OrganizationUniqueName>;<HomeRealmURL>
In this connection string, only <ServerURL> is mandatory.
For more details, please refer to
http://rc.crm.dynamics.com/rc/2011/en-us/online/5.0/help/how_rpt_customcreatefetchrs.htm
Please remember to click “Mark as Answer” on the post that helps you. Jackie Chen, Microsoft Online Community Support

CRM 2011 Outlook Client not showing all columns in Opportunity Views

Versions:
CRM: 2011 On-Premise - 5.0.9688.1533
Outlook: 2010 Professional - 14.0.6122.5000 32bit
CRM Client for Outlook: 5.0.9690.1992
Basic Problem
The Outlook Client views that show up in Opportunities do not have all the columns that are in the view.
Some of the views do, but not all of them.
Example:
View Name: Won Opportunities
Columns in view: Created on, Location, Quote Type, Scope of Work, Quote Number, Booked Sale Date.....8 other
columns (many custom columns)
Columns in View in Outlook: Icon, Quote Number, Categories, Flag....thats all.
Other Notes
This only happens in the Opportunity section of the Outlook Client.
This does not happen in advanced find in Outlook or anywhere in the web client. This does not happen for any other entity.
This happens on all of our users Outlook clients.
I have tried recreating the view.
No error messages are recording in any logs that I can find.
Any ideas on why this is happening or how to fix it?
Thank you
Paul

1. Are you sure this is a System View and not a User Defined View? Can you take a screenshot of all the availalbe Outlook views when you click on the little down arrow to add a new view? Yes. See the screen shot at the bottom. It is a public
view.
2. What happens when you close the view and add it back? same results.
3. What happens when you restart Outlook? I ask because if you customized your System Views, those are only persistent for a given session. If your restart Outlook, then it should reset the View. we have tried that. and uninstalled Outlook client
and reinstalled. And uninstalled Outlook and reinstalled. Same results. The only view that works for opportunities is the Default Custom View. The strange thing is that the filters are working just fine. just not the columns.
4. A workaround - have you tried creating a new System View similar to the one you want? Yes. same results

You do not have sufficient permission to perform the operation on the specified organization database- MS CRM 2011

Hi All,
I am gettingn the below error message while importing the organization from MS CRM 4.0 to MS CRM 2011.
I am importing the organization using service account and the same account was added as db owner in the DB which I was trying to impot. It would be greate if you provide the solution.
Thanks
Srikanth

The Import Wizard checks if the logged-on user is a System Administrator in SQL, and if not, throws this error. If you can get System Administrator rights, then this is the simplest solution.
Alternatively, I think you can get around this without having System Administrator rights:
Add the IgnoreChecks registry value to allow you to get past the error in the wizard
The import process will check if the CRM Sql logins (SqlAccessGroup, ReportingGroup and PrivReportingGroup) exist. For this, your account will need to be a member of the securityadmin server role, or you could just have the VIEW DEFINITION object permission
on each of these logins
Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

How to read XML file and update the data in MS CRM 2011?

Hi Folks,
Can anyone please help me finding some references to read XML files and push the data to MS CRM 2011 preferably by using a console application.
Please let me know if any ways of handling it in simple ways.
Thanks,
Sri

HI,
How to read XML file:
https://social.msdn.microsoft.com/Forums/en-US/5dd7261b-86c4-4ca8-ba87-95196ef3ba50/need-to-display-xml-file-in-textboxes-edit-the-data-and-save-the-new-xml-file?forum=csharpgeneral
How to work with CRM:
ClientCredentials credentials = new ClientCredentials();
credentials.Windows.ClientCredential = new System.Net.NetworkCredential("USER", "Password", "Domain");
Uri uri = new Uri("http://server/Organization/XRMServices/2011/Organization.svc");
OrganizationServiceProxy proxy = new OrganizationServiceProxy(uri, null, credentials, null);
proxy.ServiceConfiguration.CurrentServiceEndpoint.Behaviors.Add(new ProxyTypesBehavior());
IOrganizationService service = (IOrganizationService)proxy;
//using "service" you can create, update and retrieve entities.
More information here about service functions:
https://msdn.microsoft.com/en-us/library/gg328198.aspx

Is it possible to customize audit summary view - CRM 2011

Hi,
Is it possible to modify or customize the default "Audit summary view" of Auditing in crm 2011?
Apart from enabling or disabling filters, i don't see any options to modify the view so that i can add more columns or remove few columns from the default view?
Please do share your valuable inputs.
Thanks.

Hi,
Existing audit logs can be viewed by navigating to Settings -> Auditing -> Audit Summary View. The
resulting view is fixed by the system with predetermined columns that display the date and time of the event, the type of event, who made the change, the record effected by the event, the corresponding entity type and the operation performed.
This data cannot be exported to Excel like the standard grids. To assist in finding relevant data, filters can be enabled for all the columns except the effected record column; this works similarly to the corresponding functionality in Excel. Selecting an
individual audit record will provide additional details for the given transaction.
So we can't change this system view.

CRM 2011 - Exporting a view in 2011 Outlook Client

Using CRM 2011 on - premise with 2011 outlook client RU17
For a few custom entities exporting the default view to excel within Outlook Client results in a generic error pop up.
With tracing on I see the following error:
System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #0086DABC: System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown.
---> Microsoft.Crm.CrmException: Number of link entities in query exceeded maximum limit.
The same view exports to Excel with no issues via IE.
I have seen references to this error but nothing that has helped or pointed out a difference to look at between the Outlook Client versus IE.
Regards
Robert

if this is machine specific and Outlook Client related then I would start with ensuring the machine has all the latest Office and OS updates not just the latest security patch but all the latest updates. You'll also want to ensure there are no other
add-ins causing a conflict in Outlook, virus protection is not causing an issue, the machine has sufficient memory, etc. Basically ensure the machine has been optimized for the Outlook Client.
https://curah.microsoft.com/211516/crm-2015-helpful-resources
Regards, Donna

Can't download attachments using the MS CRM 2011 Outlook client

Hello,
I am trying to Open/Save Attachment (from Notes in Meeting Entity) in MS CRM 2011 for Outlook Client. Once I click on attachement nothing happen.
Both CRM Server (On-Premise) and Outlook client are UR13. Its ADFS deployment.
I've tried solution here:
https://social.microsoft.com/Forums/en-US/fc222e9a-f426-4c1b-adaa-84c0923576f4/cant-download-attachments-using-the-ms-crm-2013-outlook-client?forum=crm
But didn't helped.
From log files I can't get any answer:
I can download file using direct link in web browser. Also there isn't problem when downloading from CRM web app.
[2015-03-19 16:20:11.788] Process:Microsoft.Crm.Application.Outlook.WebFormsHost |Organization:00000000-0000-0000-0000-000000000000 |Thread: 1 |Category: Shared |User: 00000000-0000-0000-0000-000000000000 |Level: Verbose |ReqId: | ExceptionFilter.TryFilterAllCatch ilOffset = 0xF
at ExceptionFilter.TryFilterAllCatch(Action body, Action`1 filter) ilOffset = 0xF
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at RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor) ilOffset = 0xFFFFFFFF
at RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments) ilOffset = 0x17
at RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) ilOffset = 0x89
at UnsafeNativeMethods.DispatchMessageW(MSG& msg) ilOffset = 0xFFFFFFFF
at ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData) ilOffset = 0x235
at ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context) ilOffset = 0x1DE
at ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context) ilOffset = 0x13
at Application.Run(Form mainForm) ilOffset = 0x11
at Program.Main(String[] args) ilOffset = 0xF0
>Before Navigation for Site https://crm11.test.cz/PCSTEST/Activities/Attachment/download.aspx?AttachmentType=5&AttachmentId={1CFBD641-0BC7-E411-AC5E-005056A10023}&IsNotesTabAttachment=1 Resetting timer

Thx for response Daniel.
Attachements are stored directly in CRM DB (in Annotation table).
I have also tried fiddler. And it looks response was OK (200). I think its problem with CRM for outlook client.

AsyncDBAppLock Fix for MS CRM 2011

Hello,
I am using MS CRM 2011 and I have two backend servers so I have two Async Services.
Recently I started to notice quite few deadlocks so I have found an article to do the following in each server:
1) Access the Registry and create the key as follows:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM
Name: AsyncDBAppLock
Type: DWORD
Value: 1
2) Restart the Asynch Service.
However this solution is applied for MS CRM 4.0, it is feasible for the MS CRM 2011 ru 11?
Best Regards,
Joe Mouawad.

I seen this before in different scenarios.
Did you check that the CRM url is a trusted website in your Internet Explorer?
Its allmost allways the problem.
Rune Daub Senior Consultant - Dynateam CRM http://www.dynateam.dk

Event Receiver ItemAdded MS CRM 2011

Hi,
I'm playing with SharePoint 2010 and MS CRM 2011.
I developed simple event receiver on the document library which fire on ItemAdded and ItemAdding. Event receiver fire when I create folder inside SharePoint UI document
library and everything works fine.
Now, in MS CRM 2011 one of new feature is document management. MS CRM 2011 use SharePoint Foundation 2010 and create folder for each Account. In this case, when MS CRM
create folder in document library event receivers not fire.
Is there anybody who has some idea why?
Exolit

That's a strange issue that I also encountered, but only on our server. When I installed it on client's test server, it worked!! On our server I solved it by chance. I tried to make it some other way so I implemented some easy workflow that changed the
item's title to the item's ID. When I did it I found out that ItemAdded event was fired and everything worked. I was also curious, what if remove this workflow now. Suprisingly everything works now!! :D

Logo to MS CRM 2011

How can I add my company logo to MS CRM 2011 header? In 4.0 we used to change the image. But in 2011 that image appears in the middle of the header. how can make this left align?

There is no supported way to do this in CRM 2011 in the header. You could put an iframe on your forms that exposes an image or something like that though.
Jamie Miley
http://mileyja.blogspot.com
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User Language setting changed to default language in MS CRM 2011

Dear All,
I have install the English version of the CRM 2011 and also we installed Taiwan language pack. Users modified their default language as Taiwan. But after some time period, the users default language changes to English automatically. I wonder how this happening
Please let me know, if you have any idea or solution. Thanks in advance.

Were you able to solve this issue?
I encounter the same problem but could not find the root of all evil

SSRS Report on Audit History in MS CRM 2011

Hi,
I need to create a report on audit history, i am able to get the old value from changeddata in audit table.
How can i get the new value?
Thanks,
Arjun
arjun

Hi,
The change data only stores the old value - you need to look at the next audit record or the current record to get the new value.
See - http://a33ik.blogspot.co.uk/2011/11/crm-2011-reports-on-data-auditing.html
Hope this helps,
Scott
Scott Durow
Blog www.develop1.net
Follow Me
Rockstar365
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MS CRM 2011 vs MS CRM 4.0

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