MS excel is crashing while connecting from essbase to excel

Hi there.... Iam using hyperion sys 9 and ms office 2003......... my excel is crashing while I zoomout after it connected to database......It is successfully connecting to excel but when i click on the column or row to zoomout it is crashing........ can anybody help me........
Thanks in advance.............

Hi,
Are you using XP SP3 ?
Excel crashing with XP SP3 is a known problem, you need to upgrade your client to 9.3.1.2.06 or above, you can download the patches from metalink3.
Spreadsheet Add-in: Running Hyperion® Essbase® — System 9 Spreadsheet Add-in for Excel on Windows XP SP3 causes Excel to terminate abnormally
Cheers
John
http://john-goodwin.blogspot.com/

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MS excel is crashing while connecting from essbase to excel

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