MS Exch Acc not syncing - manually setting it in iPhone or through iTune

Question

Hi, I have confugured the MS Outlook in my personal laptop to work with my work email. The new iPhone seem to support MS Exchange account. Although I could setup my yahoo and gmail account pretty fast, I have failed to successfuly setup the MSEx account yet, both by manually setting it up in iphone or by opting to sync mail accounts through iTune which is supposed to copy the account settings details.
While setting it up manually it 'failed to verify account' whereas in the iTune under the 'Info' Tab for Mail Accounts option, although I tick to 'Sync selected email account from: Outlook', it never actually displays any account name, in the box below. It does show me this for Calendars and my iphone calendar syncs with my work calendar from Outlook on my laptop.
Those documented tips on the apple website like, if you have enterted the domain name then remove it and see if it syncs and if you don't have it entered and enter the domain name and 'see' if it syncs' hasn't helped. My outlook login does require the domain name so i have entered it in the phone too but after reading this tip i tried after remving it and it still couldn't retrieve emails.
I found some utility on apple website that is meant for confuguring the acount setups on your PC. 5.17 MB file size i downloaded the version for Windows but after installation I dont see any option in the menu where i could launch an 'application', set email account setting possibly with advanced/customised details which the phone email setup doesn't ask for.
Has anybody setup their work emails on iphone without any IT help from office? If yes was it as simple as fill the form and emails retrieved? Considering what I have tried so far am I missing step for successful setup or is there any other option left to setup MSEx emails? Please help.
Thanks and regards,
Ronak

Answer 1

I was browsing my account and saw thsi question i had posted long back. A couple of months back while at my attempts to setup my work email i was able to do this successfully. Not with the account details I had used during the Outlook setup for my laptop but with the details used for webmail. My employer also has webmail which one can use to access emailout of office network on the go. i keyed in the address ID and password and it worked. I was like wow and I tried so hard the other way.
Ronak