MS Exchange ActiveSync not pushing!

Hey all, my exchange mail won't push new messages. It was working fine and all of a sudden stopping pushing. I've had this problem for many months now, starting with my 3GS. I've since upgraded to 4 and the issue persists. Colleagues with iPhones are able to receive their mail from the same server (Exchange 2003), so I don't think it's an IT problem. All settings are set to "push," and I've deleted and readded the account, so I'm not sure what the problem is. Any help?
Message was edited by: NGO82

It's not just you!
When I upgraded from 3 to OS4 on my 3GS, everything was perfect. I then switched to me new iPhone 4. Email worked perfect for a few days but looks like its been down all weekend. My Exchange is hosted directly with Microsoft Online Services. I called them and they have no suggestions...
http://social.technet.microsoft.com/Forums/en-US/onlineservicesexchange/thread/4 759f34a-493f-46f2-9f74-8eabe630f0e1

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Microsoft Exchange ActiveSync not working in Mobile Network – Blackberry Z10

Microsoft Exchange ActiveSync not working in Mobile Network – Blackberry Z10
I have set-up office email account in Microsoft Exchange ActiveSync this work only over office Wi-Fi not working outside of office Wi-Fi range. When I back to office all new e-mail loaded automatically. I have no problem with yahoo email setup in the same Z10 hand set work in both Wi-Fi and Mobile network. I have data plan with my carrier. Both emails were working in my previous Blackberry hand set Bold 9900. But with this New Z10 this become a problem
What could a the problem and I need help please

The URL you provided https://... does require SSL as it has a "s".
Have you tested the server OMA setup with a notebook or desktop (https://webmail.domain.com/OMA)?
You should receive a login prompt for username & password following by an Inbox listing of messages.
We used this step to verify server setup before configuring an iPhone. Lastly, we made certain that connectivity would work from outside or within our company by doing the following:
1) created A record for webmail.domain.com to a public IP that route through the firewall on 443 to the Exchange server's private IP - this handles external traffice
2) added an internal DNS record for webmail.domain.com to the private IP of the Exchange server.
This ensures that webmail.domain.com sync's to exchange from outside or from within the Enterprise.

Versamail Exchange ActiveSync wireless push e-mail ONLY; Sync Contacts/Calendar via Desktop/USB

I use a 3rd party conduit, PalmPilot Link for Commence RM CRM software from Commence Corp. which works with the Palm Desktop sync engine to sync my Contacts, Calendar, Tasks and Memos. Recently I tested VersaMail 3.5.5 on my Rogers Treo 680 (despite zero support from Rogers) with push e-mail and loved it until I discovered I could no longer sync my Contacts and Calendar with Commence. Even with the options in VersaMail to sync Contacts and the Calendar unchecked they would not sync via the USB cable to Commence.
I have come across Palm Article ID: 42600 which states "Once you establish an Exchange ActiveSync account in VersaMail, you will not be able to sync Calendar, Contacts or Email through the USB HotSync cable". It would be nice if this wasn't the case when synching of Contacts and the Calendar are turned off. A call to technical support confirmed there is no way to do what I need with the current product version.
I have found a competitive product, RoadSync from DataViz does allow me to sync ONLY e-mail with ActiveSync so it would seem to be technically possible. The problem with RoadSync is it's not a true push e-mail on the Treo 680 as far as I can tell and it seems a little pricey with fewer features than VersaMail, except for one feature which is very important to anyone who depends on 3rd party conduits.
Please consider releasing a new version or a patch to allow synching Contacts and the Calendar via USB while using Exchange ActiveSync push e-mail.
Note: The Commence CRM product for Windows has been around for almost 20 years and has supported the Palm OS for about 10 years. Commence users everywhere would love this feature in VersaMail. I do not work for Commence Corp. but have been a user since 1991 and a Palm user since 1999.
Post relates to: Treo 680 (Rogers)
Message Edited by bws888 on 10-08-2008 07:47 AM
Message Edited by bws888 on 10-08-2008 07:49 AM

I can certainly submit this as a feature request.
Post relates to: None

SBS 2003 R2 premium (with ISA 2004) Exchange ActiveSync not working

A client has a SBS 2003 R2 premium (with ISA 2004) and wants to sync iPhones and Android phones.
When using the Microsoft Remote Connectivity Analyzer and selecting 'Exchange ActiveSync' we get 'The test of the FolderSync command failed. Exchange ActiveSync returned an HTTP
500 response.'
We tried every solution we could find on the internet, without success.
This is what we tried and checked so far:
- fixed IP, DNS, trusted SSL (comodo) seem all OK
- Exchange 2003 SP2 and ISA 2004 SP3 installed.
- RWW and OWA working fine.
- tests with iPhone and Android -> 'cannot get mail. The connection to the server failed'.
- event viewer reveals no further clues.
- ran CEICW several times enabling and disabling most remote options (OWA OMA,...)
- manually checked all vDir settings in IIS6
- tested with different accounts, created a testaccount without any administrative privileges in Active Directory.
- surfing to servername/microsoft-server-activesync from local network and to domain/microsoft-server-ActiveSync from external computer both give: HTTP 501/HTTP 505 error as expected.
- reset the default virtual directories
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Web Proxy (Reverse)
Status:
500 Internal Server Error
Rule:
SBS OMA Web Publishing Rule
Source:
External ( XX.XX.XX.XX:0)
Destination:
( XX.XX.XX.XX:443)
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POST
Filter information:
Req ID: 1c6d0bea
Protocol:
https
User:
anonymous
Could anyone give me any pointers on what I need to do to get this working please?
Many thanks in advance for your assistance.
Regards
Jean-Paul Laffargue
ARCOM BVBA

I used to have a SBS2003 on ISA running activesync with no issues so I'll try and give you guidance although it's been a while. I gather this is the first time use of this feature on this SBS? If so make sure you follow the instructions here:
http://technet.microsoft.com/en-us/library/cc182239.aspx
Also make sure you've enabled all mobile services in exchange features and updated your users with the Mobile User profile (I think they need to be members of the Mobile and Remote Web Workplace groups in Manage Users IIRC). Anything in the event logs?
Also, for some phones you need to manually download the certificate if you use a self-signed type.
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unsupported next year.
-- Al

Syncronisation via Exchange ActiveSync - not every message gets synchronize

Hello,
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This one actually sounds like an issue with the Antivirus on the Exchange server side. Saw the solution in another thread where it definitely wasn't the answer, but it may be the right one for you. Here's a link to the article.
http://support.microsoft.com/kb/827615/en-us
/-djs-/

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Once I updated my 3G phone to 2.0.1 and now recently 2.0.2 my Exchange and Mobile Me email does not get pushed to my phone. I had no problems with emails getting pushed prior to the update. Nothing has been changed on my companies exchange server. The only way that I receive any email is to actually open the email application on the phone. It then will pull the messages from the server.
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Yes, I've restarted, restored and set-up as a new phone. Same problems.
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http://support.microsoft.com/Default.aspx?kbid=817379

The URL you provided https://... does require SSL as it has a "s".
Have you tested the server OMA setup with a notebook or desktop (https://webmail.domain.com/OMA)?
You should receive a login prompt for username & password following by an Inbox listing of messages.
We used this step to verify server setup before configuring an iPhone. Lastly, we made certain that connectivity would work from outside or within our company by doing the following:
1) created A record for webmail.domain.com to a public IP that route through the firewall on 443 to the Exchange server's private IP - this handles external traffice
2) added an internal DNS record for webmail.domain.com to the private IP of the Exchange server.
This ensures that webmail.domain.com sync's to exchange from outside or from within the Enterprise.

SBS 2008 - Exchange Activesync not working through cellular broadband connection

nevermind - issue resolved

Okay, after further testing, it is something related to the Verizon broadband network.
something incompatible with router being behind a Star2Star VoIP appliance.
Hi DondersConsulting,
Glad to hear that the question has been resolved and thanks for sharing in the forum. Your time and efforts are highly appreciated.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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Exchange 2013 ActiveSync not working

Hello everyone,
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An ActiveSync session is being attempted with the server.
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Hi,
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a 400 IIS Bad Request error indicates token bloat. Are you proxying to 2010 mailboxes?
The usual fix is to set the following reg keys on the CAS receiving the requests following the first step described in this article that is similar:
http://support.microsoft.com/kb/2491354
Create the following registry keys on all CAS servers (both Exchange Server 2007 CAS servers and Exchange Server 2010 SP1 CAS servers) in the Active Directory site:
Path: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HTTP\Parameters
Name: MaxFieldLength
Type: DWORD
Value data: 65534
Path: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HTTP\Parameters
Name: MaxRequestBytes
Type: DWORD
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Twitter!: Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

Can't access Exchange ActiveSync server - SSL certificates not being used

When I try to set up my email via Exchange ActiveSync to a corporate server, I am unable to connect. I am using the same exact settings as on an iPhone, where I am able to successfully connect.
Reading the console log in the iPhone configuration utility, the problem appears to be that the iPad is not using the corporate certificates I have installed to enable SSL access to the Exchange server. These certificates are installed in the exact same way they are on my iPhone, where they work correctly.
Has anyone else had a similar problem accessing Exchange mail using SSL certificates? Any ideas on how to fix this? Or is this a bug in the iPad software?

IM having the same problem. iPhone works fine on exchange atvwork but iPad with same settings says cannot connect to exchange server. Have you figured anything out yet?
Tom

CSS and Exchange Mobile ActiveSync not working

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duh!
I'll try that again....
I have a question relating to a CSS and Exchange Mobile devices
The customer has 2 Exchange Client Access Servers CAS1 and CAS2 and has problems with ActiveSync on mobile devices.
OWA is working fine
I am trying to test Exchange ActiveSync (using the Microsoft test site https://www.testexchangeconnectivity.com) I perform an ‘Exchange ActiveSync Autodiscover’ it works fine, but when I use the test ‘Exchange ActiveSync’, it fails
When
Has anyone had this problem before or can suggest a fix please
http://mobile.thamesriver.co.uk config is underneath
The
Any help would be appreciated
Kind Regards Tony
!*********************** SSL PROXY LIST ***********************
ssl-proxy-list TRC_List
ssl-server 10
ssl-server 10 vip address x.x.x.x
ssl-server 10 cipher rsa-with-rc4-128-md5 x.x.x.x 80
ssl-server 10 rsakey myrsakey
ssl-server 10 rsacert myrsacert
active
!************************** SERVICE **************************
service mobile1
ip address 10.1.230.200
keepalive type tcp
protocol tcp
port 80
active
service mobile2
ip address 10.1.230.201
keepalive type tcp
protocol tcp
port 80
active
service CASservice1_HTTP
protocol tcp
port 80
keepalive type tcp
ip address 10.1.230.200
string cashttp1
active
service CASservice2_HTTP
protocol tcp
port 80
keepalive type tcp
ip address 10.1.230.201
string cashttp2
active
service CASservice1_EPM
protocol tcp
port 135
keepalive type tcp
ip address 10.1.230.200
string EPM1
active
service RPC_Address1
port 59533
keepalive type tcp
ip address 10.1.230.200
protocol tcp
active
service RPC_Address2
port 59533
keepalive type tcp
ip address 10.1.230.201
protocol tcp
active
service RPC_Mailbox1
protocol tcp
keepalive type tcp
ip address 10.1.230.200
port 59532
active
service RPC_Mailbox2
protocol tcp
keepalive type tcp
ip address 10.1.230.201
port 59532
active
service ssl_module1
keepalive type none
add ssl-proxy-list TRC_List
type ssl-accel
slot 3
active
!*************************** OWNER ***************************
owner TRC
content AuthHead
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    vip address x.x.x.x
    protocol tcp
    port 80
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content EPM
    balance aca
    add service CASservice1_EPM
    add service CASservice2_EPM
    protocol tcp
    port 135
    url "/*"
    vip address x.x.x.x
    advanced-balance sticky-srcip
    sticky-inact-timeout 1
    active
content OWA
    balance aca
    add service CASservice1_HTTP
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    protocol tcp
    port 80
    url "/*"
    vip address x.x.x.x
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content RPC-Address
    balance aca
    add service RPC_Address1
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    port 59533
    protocol tcp
    advanced-balance sticky-srcip
    vip address x.x.x.x
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content RPC-Mailbox
    balance aca
    add service RPC_Mailbox1
    add service RPC_Mailbox2
    advanced-balance sticky-srcip
    vip address x.x.x.x
    port 59532
    protocol tcp
    active
content ssl-rule
    vip address x.x.x.x
    protocol tcp
    port 443
    add service ssl_module1
    active
!*************************** GROUP ***************************
group RDP
add service TSservice1
add service TSservice2
add service TSservice3
add service TSservice4
add service TSservice5
add service TSservice6
add service TSservice7
vip address 172.26.100.190
active
group WWW
add service CASservice1_HTTP
add service CASservice2_HTTP
vip address x.x.x.x
active
TRC_CSS#

Exchange ActiveSync New Feature

I just noticed something new with exchange activesync. Now you have the option for push to any folder on you exchange server, it's no longer limited to just the Inbox. This is a nice feature enhancement.
I also noticed, even though I do not sync contacts nor do I send exchange emails from my iPhone (I used to, but all of my old contacts at my former employer are stuck as auto-suggested email address and cannot be deleted), it seems to be suggesting email address from everone in the GAL (or perhaps it is suggesting email address from anyone who I have ever received an email from).

This is the ONLY feature stopping me migrating to iphone from my windows mobile 6.5
It is a MUST have for me.
1) If you forget your phone at home you can check you email at work and get your SMS messages
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3) Can send SMS from desktop outlook client with full keyboard and they are send by mobile phone.
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Activesync not actively syncing.

Hello,
I have an iPhone 6 Plus and am on 8.02. I have set up my work's exchange account through my company which uses an activesync server and get confirmation that everything is connected properly. However, nothing is syncing and I'm not receiving email (inbox is empty). I have the exact same set up on my ipad which is working fine. Took it to our support desk and they are also at a loss as to what is wrong. I'm receiving personal email just fine. Any ideas?
Thanks,

Hi Stinky Grapefruit,
Are you able to get mail manually as opposed to pushed email?
This article helps troubleshoot push issues.
iOS: Troubleshooting Exchange ActiveSync 'Push' issues
Note there's a link at the bottom for the Enterprise Deployment Guide which may help too.
Best,
Nubz

MS Exchange ActiveSync not pushing!

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