MS Exchange email to iphone4

Just got email working on my recently acquired iphone4, but it seems that messages only sync to the iphone when I have Outlook open on my laptop. Any advice on this please?

Hi Bret,
You should also also post this question on the Unified Communications Applications forum (Unity). There are some people there that will probably be able to help you with this.Especially if this setup has a Unity VM system. Try this out;
http://forum.cisco.com/eforum/servlet/NetProf;jsessionid=19B18FE7179AAFAE6DFDFB6F27F1D931.SJ5B?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&CommCmd=MB%3Fcmd%3Ddisplay_messages%26mode%3Dnew%26location%3D.ee835d2
Hope this helps!
Rob

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Connect Exchange email without active sync just as I do on Mac mail on Mac book. Using OWA site.

I am trying to connect my exchange email to my iPhone without using active sync. I am able to connect it to the Mac mail program on my MacBook pro with out ay issues. Can this be done on the iPhone? Please instruct.

Hi,
I have a similar issue, just purchased Iphone4, can't get my enterprise emails because i get the typical "Unable to verify" message. My It guys (which are totally unfamiliar with Iphone because we are a blackberry-organisation ) tried to create an acoount on my iphone with no succes, afterwards they said that our email application is not compatible with iphone and that "we will upgrade it but don't know when".
After googeling (without understanding much ) i found that:
Active Sync is needed for Iphone to get emails, Active Sync works only with Microsoft Exchange SP2.
We have Microsoft Exchange 2003 RTM (6.5.6944.3) so no SP1, no SP2.
Is this the issue why we can't get it work? If yes, is there any other way to get my emails without this ActiveSync?
(we have OWA in case this is usefull).
Thanks a lot!

Exchange email received but not marked as read or deleted

I have an iPhone4 with iOS 4.1 (8B117) and an Exchange email account through my work. The Exchange server is Exchange2007, SP1, Rollup 7. This worked fine until recently. When I read or delete my email on my desktop client it doesn't sync the new status to the phone. New mail is received on the device so I see it. What happens is that the number of unread messages keeps increasing on the phone until I manually go through and read/delete them on the phone.
Company support says there isn't any setting to modify on the Exchange server, the only setting is whether the account is enabled for ActiveSync (it is). I have deleted all email accounts on the phone and then setup the Exchange account only, when it is sync'd the first time the same number of unread messages appear that were there prior to deleting the account.
I'd appreciate any assistance I can get for this. Thanks in advance.

I believe I have found the solution to this so I wanted to post an update. I was working with my company's messaging team and I asked them to disable my ActiveSync account and then enable it again. When they disabled it they noticed that I had 2 devices available in the configuration. The only thing I can think of is that my iPhone 3G and 4 had been setup as different devices. He disabled the ActiveSync config, I deleted my email account on the phone and then powered the phone off. He setup my ActiveSync and I re-added the email account to the iPhone. It now works as it should, problem solved.

Looking for help to update the certificate for my Exchange Email Account...

I'm trying to update the certificate for my Exchange Email Account...Dell had me delete the account, install the new certificate on my phone, and set up the email again...But it still won't work and acts like it can't find/use the new cert. Any suggestions besides a hard resest of the phone?

That's a great question, LSchmitz!
Is the e-mail account on your cell phone? Which device? If its on your phone, an Exchange e-mail, may need to be provisioned/ set up by your employer/ IT department.
VanessaS_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Iphone 4 deletes exchange emails if they are read on desktop

My iphone 4 is receiving my exchange emails but as soon as I read the emails on my desktop computer, my phone deletes them. I do not have Outlook set to view "unread" messages only. It is set to read all messages. It was working fine last week until we switched to a new Exchange server. Three other people in our office have the same iphone 4 and their exchange accounts are working fine. Same thing happens on my ipad so it has to be an outlook setting somewhere. Thanks for your help.

Hello,
I would 1st speak to your corporate IT department maybe there is a setting within outlook that needs to be set, as far as you iPhone I would go into setting>Mail> tap the account in question>advanced there is a delete from server setting there you may want to disable.
Good Luck!

Exchange Emails over WiFi

For the last 3 days or so, I'm not able to get my exchange emails over wifi on my mac and iPhone 5 (mail app). The home wifi is working just fine as i'm able to connect and get all the other mails from gmail and hotmail but when it comes to my exchange account, I get an error 'can't connect due to network error'.
Although, I'm able to get my exchange emails over cellular data connection both on my mac and iPhone. Please suggest.

Hi Razmee,
Thanks for the reply. I've tried that but my IT guys are a nocturnal bunch of grumps. It's not officially a work appliance, therefore not officially their problem. The fact I spend my own dollars to improve my efficiency and contactability is lost on them.
Cheers

Exchange Emails Not Showing Up On IPhone with Outlook Client Closed

I have been trying to fix this problem and I want to see if anybody else has run across this issue and found the fix. I am having a problem accessing Exchange Emails from my work system, but only under the following scenario:
1) When my work PC is powered on, logged in, and Outlook client is up and active I can send and receive emails on my IPhone with no problems and it correctly displays read and unread messages.
but...
2) When I close my Outlook client on my PC my IPhone is no longer able to retrieve new email messages. I have had this problem since first getting the 3G phone in August of '08 and it is has been updated with each firmware release but the problem persists.
This is driving me crazy, any help or confirmation that others are experiencing the problem is much appreciated.
Thanks.

If you select one month for mail days to sync, only one month's worth will be synced and available - the last month which will be constantly changing to the most recent 30 days. Select No Limit for Mail Days to Sync.
Show 1000 recent messages is for the selected mailbox only and if there are more than 1000 messages in a mailbox and you have one month for mail days to sync selected, if the last 30 days for the mailbox includes 100 messages, only 100 messages will be available.
Are these additional server stored mailboxes separate mailboxes and what I mean by that is not sub-mailboxes for the Inbox mailbox?
Since you have had this issue with other operating systems, the common denominator is your Hotmail account. Have you contacted Hotmail technical support regarding this issue you have had with other operating systems?
All server stored mailboxes with an Exchange account should be available with the email client used to access the account. If all are not available when accessing the account as an Exchange account with an email client, something is wrong with your setup for these mailboxes at the server level.

Why exchange email will not work on my ipod touch, but ok on iphone

Why will microsoft exchange email not work on my ipod touch, but with the exact same settings, it works fine on my iphone? What is the reason for this?

Try a soft reset, press and hold both power and home buttons together until the Apple logo appears, about 15 seconds, then release both. If still no joy, go into Settings>General>Reset then tap Reset All Settings. If still no joy, back up your iPod to your computer then do a Restore to Backup, if that doesn't work Restore to new through iTunes. If a full restore to new does not work, you may have a hardware issue, contact Apple Genius Bar to have your iPod evaluated. Good luck, Cheers.

Exchange email account disappears on treo pro

activesync works great on my treo pro with my corporate outlook exchange email account. but over the past two weeks, the exchange account has simply disappeared three or four times from my phone. (it is the only active account i have. i also have a yahoo account on the phone but it is set to manual updates.) for some reason the exchange account name and details are simply no longer in my list of email accounts and also not available in activesync.
this has happened most when i have not used the treo for a few hours. it is easy to reestablish the account by re-entering password etc and then re-sync everything. but it is also a troublesome pain. does anyone have an idea why this might be?
Post relates to: Treo Pro T850U (Unlocked)

I've never heard of the account simply disappearing. I would try a Hard Reset of the device and see what happens after that. If it continues to happen after a Hard Reset, you might want to talk to your Exchange Admin and see if they are kicking you off.
Post relates to: Treo 800w (Sprint)

Exchange email will not work after IOS 5.1.1 update

My company exchange email was working perfectly, but suddenly stop , i don’t know is due of the iPhone upgrade or as well my company upgrade to exchange to 2010
When i enter my account it’s verifying my credentiality, but can’t receive or send emails, always failure to connect to the server
While outlook is working perfectly in my home network same network my iPhone is connected.

I am The IT of my company
teh exhcnage server is workign operfectly , outlook is conecting outside, everything is conecting, blackberry other android phones.
only Iphone with the latest update
i did even a Alt+shift restore still unabel to connect
it verify the account successully , but cant get emails

Exchange email will not work after IOS 5.1 update. Anyone else having same problem. Its been three days now I cannot get mail.

Exchange Email not working on Iphone 4S is anyone else having the same problem and is there a fix for this?

@ w3nitro
I'm having the same issues, except only one of my Exchange accounts took a dive after upgrading to iOS 5.1. My Gmail account (set up as Exchange) works flawlessly but my native Exchange account (work e-mail) stopped working after the update.
Post update to 5.1: (work Exchange account) I could view my inbox and view individuals emails in the inbox, but I was unable to send any emails. Mail started asking for my password after the update (for the affected Exchange account) but once entered, it failed to verify.
I completley removed the Exchange account and rentered all the account settings but again, failure to verify any information. I was hoping my password might have changed but it did not. Also, maybe the IT guy at the office (not very bright) changed some settings but the only difference is the new iOS update.
And while playing with the iPhone trying to make it work again, I noticed something really weird. Old emails (2-3 weeks) from multiple email accounts to include the inop Exchange account started showing up again on the pull down notification menu. I would clear these out of the notificaion menu but they always kept reapearing; very strange.

IOS6...exchange email account problems....iPad

I just installed iOS6 on my iPhone 4 and "new iPad"....had a lot of issues with icloud but seemed to have resolved those issues. However, my exchange email and hotmail live account will not sync on my iPad. The iPhone appears to have adapted well, but the iPad will not sync email with either account. I actually went as far as deleting both accounts on the iPad and re-installing. Upon installation the iPad downloads all email, but still will not push and sync future messages. Any ideas?!?!
DJ BITTY

UPDATE!
I think it has something to do with the iCloud. It appears that when I am able to view the storage data in the iCloud, the email push / sync works fine. However, for unknown reasons, sometimes the iPad looses availablilty to iCloud. At that point, the push / sync no longer works. I have to shut off and reboot the iPad in order for it to reconnect with iCloud.
I'm not sure why the iCloud is affecting hotmail and microsoft exchange email accounts, but it appears that this is when the function no longer works.
Is anyone else having this same issue?
DJBITTY

Blackberry Desktop 6 Detects previous Exchange email and will not sync

I previously had an exchange email account setup from an employer and that is no longer the profile I am using, but Blackberry Desktop still detects it even though it is deleted in my mail settings. I have uninstalled and reinstalled the software and it still detects the previous email settings.

I am having the same issue.
Music Services Failed to Load
An unexpected error occured
This didn't happen until the other day when the new Desktop Manager was updated.
I think the issue is that my iTunes library resides on an external drive. I can't seem to find how / where to tell BB Desktop Manager where my iTunes library is. I have tried leaving my iTunes file open and that didn't work either.
I switched the music to Windows Media Player and some old music files that reside on my "C" drive were located but when I switch it back to iTunes I get the error.
Any help is greatly appreciated.

IOS 8 Exchange Email no longer Pushes

Ever since I upgraded to iOS 8 on my iPhone 5 my exchange email has gone silent. I no longer get emails pushed to my phone (whether on WiFi or LTE). Instead, I have to open up the Mail application and it will then update with new emails.
I have reset the phone and checked the settings. Nothing is different, but exchange emails do not push to my iPhone 5 any longer using iOS 8.
Is there a fix for this, or will this require a new release?

I am experiencing a similar symptom - with iOS8 on iPhone 6, I am having issues with Exchange push mail. I basically backed-up my old phone and restored to my new phone like the times I did it every time I got a new iPhone. It always worked fine up until now.
My work-around is to install the Microsoft OWA app, but I prefer using the native Mail app.
Anyone has any ideas? Of course, I'm sure most of us having this problem have already tried the entry-level troubleshooting steps such as:
1. Resetting the phone
2. Removing the account and adding it again
3. Checked on settings to make sure it is set to 'Push'
It'll be helpful if someone can comment on this, hoping to find a solution!

Delete exchange email from iphone but not from PC

I just set up an exchange email with my outlook on my pc. We do not use gmail. I want to be able to have my calendar and contacts sync automatically. However, if I delete mail from my phone, I do NOT want it deleted from my computer. I've searched for answers and can't find any that solve the issue. The phone is 5s.

I really hate to disappoint you, but IMAP and Exchange both act the same way. Mail is stored on the server, when mail arrives, it is synced to all devices. When mail is deleted, it is synced on all devices. You cannot store mail locally in an IMAP or Exchange account. The best answer to your dilemma is to set the amount of days to sync on the phone so you are only observing a smaller amount of mail versus removing the actual mail. Again, as Meg mentioned, you can always manage your mail on the computer and move mail out of the inbox into storage folders if you really want to keep the mail to view/search on the computer, but it would not necessarily be visible on the phone. You can set your Inbox sync to as low as 1 day, so you would only see a single day's mail on the phone, while retaining all of your mail on the server.
Hope this helps.

MS Exchange email to iphone4

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