MS Office 2011 crashing on save after Mavericks upgrade
I am using a MacBook Pro (2011), previously with Mountain Lion. A week ago, I agreed to the prompt to update my OS to Mavericks. What a huge mistake... it has been an absolute disaster.
There has been a host of problems which I managed to work through with the help of this community and most of them have been resolved.
However, the is one massive issue remaining: Any MS office program (MS Office 2011) completely crashes every time I:
- attempt to Save a file after making any substantial chage. By substantial, I mean for example insert a picture in Word (if you can make it that far) or insert a new slide in powerpoint.
- press save as, or pretty much any time you have to use a file browser dialog for anything at all.
This occurs on PowerPoint, Word, Excel.
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
It seems there are many people out there with related / similar problems. Based on these threads, I have already attempted:
- use Disk Utility > Repair Disk Permissions
- update to MS Office 14.2.0 (previously I was using 14.1.0)
- disable Microsof Error Reporting tool
- Use Keychain First Aid
Any help would be greatly appeciated.
Crash Log
===============================================================================
Process: Microsoft Word [732]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.2.0 (14.2.0)
Build Info: Unknown-120402~0
Code Type: X86 (Native)
Parent Process: launchd [506]
Responsible: Microsoft Word [732]
User ID: 501
Date/Time: 2014-06-12 15:45:06.544 +0800
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 93060472-8687-A564-7FA1-5E74658707D0
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000082000000
VM Regions Near 0x82000000:
MALLOC_SMALL 000000007f800000-0000000082000000 [ 40.0M] rw-/rwx SM=PRV
-->
__TEXT 000000008fe9b000-000000008fece000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x90546390 _platform_memmove$VARIANT$sse42 + 128
1 com.apple.CoreFoundation 0x95f45582 CFDataReplaceBytes + 674
2 com.apple.CoreFoundation 0x95f0a97c __CFDataInit + 924
3 com.apple.CoreFoundation 0x95f452d9 CFDataCreate + 41
4 com.apple.LaunchServices 0x956f6537 GetIconRefFromIconFamilyPtr + 47
5 org.tigris.scfinderplugin 0x0732a3b0 IconRefFromIconFileNoCache + 279
6 org.tigris.scfinderplugin 0x0732a716 SCIconOverlayIconRefFromIconFile + 64
7 org.tigris.scfinderplugin 0x07328900 SCIconOverlayProviderMessage + 650
8 org.tigris.scfinderplugin 0x0732a5a7 SCFinderIconOverlayGetIconRefFromFileInfo + 197
9 com.apple.HIToolbox 0x9af4d29b WindowData::GetOrCreateProxyIcon(OpaqueIconRef**) + 207
10 com.apple.HIToolbox 0x9af4d325 GetWindowProxyIcon + 36
11 com.apple.HIToolbox 0x9ad79bc0 HIWindowTitleView::HasProxy() + 54
12 com.apple.HIToolbox 0x9ad7a0c4 HIWindowTitleView::GetOptimalSizeSelf(CGSize*, float*) + 42
13 com.apple.HIToolbox 0x9acaa33a HIView::GetOptimalSizeWithLimitsSelf(CGSize*, float*, CGSize*) + 34
14 com.apple.HIToolbox 0x9acaa2c2 HIView::SendGetOptimalBounds(CGRect*, float*, CGSize*) + 468
15 com.apple.HIToolbox 0x9acaa0c9 HIView::GetOptimalSize(CGSize*, float*, CGSize*) + 55
16 com.apple.HIToolbox 0x9ad711a5 HIWindowFrameView::LayoutChildrenSelf() + 1671
17 com.apple.HIToolbox 0x9ac5efa7 HIView::LayoutChildren() + 173
18 com.apple.HIToolbox 0x9ad754ea HIWindowFrameView::UpdateTitle(bool) + 342
19 com.apple.HIToolbox 0x9ad737fb HIWindowFrameView::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 479
20 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
21 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
22 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
23 com.apple.HIToolbox 0x9ac4f4e0 SendEventToEventTargetWithOptions + 94
24 com.apple.HIToolbox 0x9ac64bc5 SendSimpleWindowEvent + 96
25 com.apple.HIToolbox 0x9af4d04e RedrawWindowAfterModifyingProxy(WindowData*) + 42
26 com.apple.HIToolbox 0x9af4d5cc SetWindowProxyAliasWithFSRef(WindowData*, AliasRecord**, FSRef const*) + 102
27 com.apple.HIToolbox 0x9af4d54a HIWindowSetProxyFSRef + 84
28 com.microsoft.mcp 0x02382c2a McpSetWindowProxyFile + 50
29 com.microsoft.Word 0x00123641 0xa3000 + 525889
30 com.microsoft.Word 0x012fd2ae wdGetApplicationObject + 9275934
31 com.microsoft.Word 0x012fe4eb wdGetApplicationObject + 9280603
32 com.microsoft.Word 0x0130010e wdGetApplicationObject + 9287806
33 com.microsoft.Word 0x007d59aa wdCommandDispatch + 1817738
34 com.microsoft.Word 0x00315711 0xa3000 + 2565905
35 com.microsoft.Word 0x00335e0d 0xa3000 + 2698765
36 com.microsoft.Word 0x0039aa71 0xa3000 + 3111537
37 com.microsoft.Word 0x0039a74a 0xa3000 + 3110730
38 com.microsoft.office_library 0x02a70de1 MsoOSTypeDefaultMailClient + 136
39 com.microsoft.mcp 0x022fbe98 MsoFClonePxCore + 577
40 com.microsoft.mcp 0x02337bb0 McpDispTBCBDataFromIMcpControl + 747
41 com.microsoft.mcp 0x023f4b2f MsoWzMathAlphaToWz + 43242
42 com.microsoft.mcp 0x023ec52e MsoWzMathAlphaToWz + 8937
43 com.microsoft.mcp 0x023f8772 MsoWzMathAlphaToWz + 58669
44 com.microsoft.mcp 0x023eca14 MsoWzMathAlphaToWz + 10191
45 com.microsoft.mcp 0x022982ae MHIView::HandleEvent(OpaqueEventHandlerCallRef*, MEvent&) + 2470
46 com.microsoft.mcp 0x02297857 MEventHandler::DoEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 227
47 com.microsoft.mcp 0x02297729 MHIView::InitializeEventHandler() + 459
48 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
49 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
50 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
51 com.apple.HIToolbox 0x9ac4f4e0 SendEventToEventTargetWithOptions + 94
52 com.apple.HIToolbox 0x9ad27c40 SendControlDefTrack(HIView*, CGPoint const&, unsigned long*, void (*)(OpaqueControlRef*, short), OpaqueEventRef*, short*) + 316
53 com.apple.HIToolbox 0x9ad1e152 HIView::ClickInternal(CGPoint const&, unsigned long, void (*)(OpaqueControlRef*, short), OpaqueEventRef*, bool) + 132
54 com.apple.HIToolbox 0x9ad1e3d6 HIView::ClickSelf(OpaqueEventRef*) + 388
55 com.apple.HIToolbox 0x9ac59992 HIView::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 4314
56 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
57 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
58 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
59 com.apple.HIToolbox 0x9ac62811 SendEventToEventTarget + 88
60 com.apple.HIToolbox 0x9acc4285 HIView::Click(OpaqueEventRef*) + 317
61 com.apple.HIToolbox 0x9acc413d HIViewClick + 50
62 com.apple.HIToolbox 0x9ae08e2b HandleClickAsHIView(OpaqueWindowPtr*, OpaqueEventRef*) + 151
63 com.apple.HIToolbox 0x9ae093ae HandleWindowClick(OpaqueWindowPtr*, Point, short, unsigned long, OpaqueEventRef*) + 508
64 com.apple.HIToolbox 0x9ae088f6 HandleMouseEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 545
65 com.apple.HIToolbox 0x9acc2758 StandardWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 857
66 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
67 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
68 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
69 com.apple.HIToolbox 0x9ac62811 SendEventToEventTarget + 88
70 com.microsoft.mcp 0x022e2307 McpRunFontMenuIdleTasks + 4866
71 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
72 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
73 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
74 com.apple.HIToolbox 0x9ac62811 SendEventToEventTarget + 88
75 com.apple.HIToolbox 0x9ac839a8 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3116
76 com.apple.HIToolbox 0x9ac50795 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2546
77 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
78 com.apple.HIToolbox 0x9ac62811 SendEventToEventTarget + 88
79 com.microsoft.mcp 0x022d6dfd McpRunApplicationEventLoop + 11815
80 com.microsoft.mcp 0x022d446a McpRunApplicationEventLoop + 1172
81 com.microsoft.Word 0x000a6721 0xa3000 + 14113
82 com.microsoft.wlmkernel 0x04d6dcb5 _WlmMain + 97
83 com.microsoft.Word 0x000a5ac5 0xa3000 + 10949
84 com.microsoft.Word 0x000a5a76 0xa3000 + 10870
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x98f0d992 kevent64 + 10
1 libdispatch.dylib 0x90ba6899 _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x90ba6532 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x98f0d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4dfdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a4e3cce start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x98f0d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4dfdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a4e3cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x98f0d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4dfdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a4e3cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x98f0c7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a4e0d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9a4e1042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x97b8188d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x97b8144a TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore 0x97b815fd TSWaitOnSemaphoreRelative + 24
6 com.apple.QuickTimeComponents.component 0x93598091 0x9332b000 + 2543761
7 libsystem_pthread.dylib 0x9a4de5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x9a4de485 _pthread_start + 130
9 libsystem_pthread.dylib 0x9a4e3cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x98f0c7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a4e0d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9a4e1042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x97b8188d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x97b8144a TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore 0x97b815fd TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x97b1b64c AIOFileThread(void*) + 1014
7 libsystem_pthread.dylib 0x9a4de5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x9a4de485 _pthread_start + 130
9 libsystem_pthread.dylib 0x9a4e3cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x98f0d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4dfdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a4e3cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x189d4000 ecx: 0x00000000 edx: 0xe62e8c00
edi: 0x374a4000 esi: 0x9bd17400 ebp: 0xbff50068 esp: 0xbff50060
ss: 0x00000023 efl: 0x00010286 eip: 0x90546390 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x82000000
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0xa3000 - 0x1e1bffb +com.microsoft.Word (14.2.0 - 14.2.0) <9E8FAA2D-695B-BE41-5AA4-8C4D3A0F8A40> /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
0x2211000 - 0x222aff7 +com.microsoft.mbukernel_framework (14.2.0 - 14.2.0) <C3D243D0-6C03-23CF-C6B7-C771088E5BCC> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
0x223e000 - 0x2268ffb +com.microsoft.setupui (14.2.0 - 14.2.0) <A323E2C6-9E84-CCA6-BFCA-661C5CBACEF9> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
0x228f000 - 0x24aefff +com.microsoft.mcp (14.2.0 - 14.2.0) <556FB075-F716-3454-0A25-BB349FC734D5> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x256b000 - 0x25ddff3 +com.microsoft.netlib (14.2.0 - 14.2.0) <24EE5A99-5896-54F8-D450-AD553D84874B> /Applications/Microsoft Office 2011/*/Netlib.framework/Versions/14/Netlib
0x25f6000 - 0x269bffb +com.microsoft.ole (14.2.0 - 14.2.0) <AB380C7A-AC72-8FBA-12D7-2F35D72F29F8> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
0x26bd000 - 0x275cffb +com.microsoft.ole_automation (14.2.0 - 14.2.0) <97647746-53EC-22F5-EB88-EC991656A0DD> /Applications/Microsoft Office 2011/*/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
0x278a000 - 0x2796feb +com.microsoft.merp (2.2.4 - 2.2.4) <85F70F86-C60B-C358-7D16-27EDB6885F07> /Applications/Microsoft Office 2011/*/merp.framework/Versions/14/merp
0x27a0000 - 0x2994feb +com.microsoft.msxml_library (14.2.0 - 14.2.0) <8544D050-130B-0F5A-F574-80840F59AD5F> /Applications/Microsoft Office 2011/*/MSXML.framework/Versions/14/MSXML
0x2a06000 - 0x3170fff +com.microsoft.office_library (14.2.0 - 14.2.0) <B719668C-7BAE-8B47-7FB5-7EC28A0B6685> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
0x32ca000 - 0x4159fe7 +com.microsoft.officeart (14.2.0 - 14.2.0) <FB05A766-6316-48BD-8817-2F180023CACB> /Applications/Microsoft Office 2011/*/OfficeArt.framework/Versions/14/OfficeArt
0x4419000 - 0x4423ff7 +com.microsoft.oleo (14.2.0 - 14.2.0) <7DB0314A-EAF4-9B4E-1CF5-B78A617A4BC9> /Applications/Microsoft Office 2011/*/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
0x442e000 - 0x4445ff3 +com.microsoft.mathfont (14.2.0 - 14.2.0) <54E06538-06BC-C604-6B67-018BB833E137> /Applications/Microsoft Office 2011/*/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
0x444c000 - 0x48c3ffb +com.microsoft.chart (14.2.0 - 14.2.0) <0B9970BB-9246-232A-292B-2656CE65D87C> /Applications/Microsoft Office 2011/*/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
0x4a09000 - 0x4b50ff7 +com.microsoft.msls3 (14.2.0 - 14.2.0) <48AE73DF-80D3-4970-E5D2-F3E122D636E2> /Applications/Microsoft Office 2011/*/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
0x4b5c000 - 0x4ba3fe7 +com.microsoft.msgrlibclient (8.0.0 - 8.0.0) <12BE9BC2-A9D2-D2C3-DB33-68DFB70C1712> /Applications/Microsoft Office 2011/*/MsgrLibClient.framework/Versions/14/MsgrLibClient
0x4bd4000 - 0x4c16fff +com.microsoft.ribbon (14.2.0 - 14.2.0) <541341CA-971B-78BA-110A-8CA93D4F9E6C> /Applications/Microsoft Office 2011/*/MBURibbon.framework/Versions/14/MBURibbon
0x4c3a000 - 0x4c7cfe3 +com.microsoft.mviewlib (14.2.0 - 14.2.0) <01D2FD5B-F77A-2C0A-B582-06D68D799F11> /Applications/Microsoft Office 2011/*/MViewLib.framework/Versions/14/MViewLib
0x4ca4000 - 0x4d01ff7 +com.microsoft.wlmuser (14.2.0 - 14.2.0) <5D3AAA14-3772-7867-D149-CB2FF672DFB8> /Applications/Microsoft Office 2011/*/WLMUser.framework/Versions/14/WLMUser
0x4d25000 - 0x4d4ffff +com.microsoft.wlmgraphicsdevice (14.2.0 - 14.2.0) <4C90F369-66C8-EDC1-3038-DA8C4BEE0DE0> /Applications/Microsoft Office 2011/*/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
0x4d69000 - 0x4d96ffb +com.microsoft.wlmkernel (14.2.0 - 14.2.0) <4071981E-7976-392D-8C7F-373B07205C10> /Applications/Microsoft Office 2011/*/WLMKernel.framework/Versions/14/WLMKernel
0x4dab000 - 0x593dfeb +com.microsoft.gfx (14.2.0 - 14.2.0) <4F9A311F-6ECC-0244-DD81-286DB687E321> /Applications/Microsoft Office 2011/*/Gfx.framework/Versions/14/Gfx
0x59b7000 - 0x5d73ff7 +com.microsoft.igx (14.2.0 - 14.2.0) <CF647C77-0E97-151B-C1FA-617B260CB4E3> /Applications/Microsoft Office 2011/*/SmartArt.framework/Versions/14/SmartArt
0x5e3e000 - 0x5ea4ff7 +com.microsoft.mbuCloudServices_framework (14.2.0 - 14.2.0) <46672139-4705-F3D0-F5F7-19FBF800475D> /Applications/Microsoft Office 2011/*/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
0x5ec6000 - 0x5ecaff3 +com.microsoft.mbustrings (14.2.0 - 14.2.0) <2FBDED2A-6358-0B43-58CA-43D5F7578E27> /Applications/Microsoft Office 2011/*/mbustrings.framework/Versions/14/mbustrings
0x5ed2000 - 0x5ed4ff7 +com.microsoft.mbulocale (14.2.0 - 14.2.0) <430B8792-25C8-A5AD-3468-E7E799F0EE69> /Applications/Microsoft Office 2011/*/mbulocale.framework/Versions/14/mbulocale
0x5edb000 - 0x5efcfeb +com.microsoft.wlmstrings (14.2.0 - 14.2.0) <090BDC04-3DDF-4607-7E3D-DF287F239DF8> /Applications/Microsoft Office 2011/*/wlmstrings.framework/Versions/14/wlmstrings
0x5f09000 - 0x5f60ffb +com.microsoft.CocoaUI (14.2.0 - 14.2.0) <905B1E71-F3D9-41C4-97A6-7D9D7E72A610> /Applications/Microsoft Office 2011/*/CocoaUI.framework/Versions/14/CocoaUI
0x5f94000 - 0x60d2fef +com.microsoft.MicrosoftOfficeDRM (14.2.0 - 14.2.0) <68BFE5A8-42CA-036D-1B83-A14ECCFF75D3> /Applications/Microsoft Office 2011/*/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
0x6100000 - 0x6118feb +com.microsoft.threadpool (14.2.0 - 14.2.0) <B0DCE467-1477-9888-64EC-37B2A01465F1> /Applications/Microsoft Office 2011/*/ThreadPool.framework/Versions/14/ThreadPool
0x6126000 - 0x6170fef +com.microsoft.menulib (14.2.0 - 14.2.0) <89E59C08-E512-6ED4-B7AC-B1C74AD58EC8> /Applications/Microsoft Office 2011/*/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
0x6187000 - 0x61bbfe3 +com.microsoft.urlmon (14.2.0 - 14.2.0) <02343C1F-8586-3E12-8767-72737F4BA0F0> /Applications/Microsoft Office 2011/*/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
0x61ca000 - 0x6221fe7 +com.microsoft.uniscribe_library (14.2.0 - 14.2.0) <6C12A264-B4E0-C86C-002D-308E6145323F> /Applications/Microsoft Office 2011/*/Uniscribe.framework/Versions/14/Uniscribe
0x623c000 - 0x624affb +com.microsoft.mbuinstrument_framework (14.2.0 - 14.2.0) <87326B8A-D685-486C-4861-02727298FE23> /Applications/Microsoft Office 2011/*/mbuinstrument.framework/Versions/14/mbuinstrument
0x6254000 - 0x6265fff +com.microsoft.frameworks.wincrypto (14.2.0 - 14.2.0) <75B81856-2282-367A-D03C-4F287F28E4BB> /Applications/Microsoft Office 2011/*/WinCrypto.framework/Versions/14/WinCrypto
0x626e000 - 0x6389ff7 +mbupgx.dylib (14) <26E50DFC-0EFA-76F0-FB25-1EB3655DDEE3> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
0x63a6000 - 0x63a9ff7 +com.microsoft.mbunamedstrings (14.2.0 - 14.2.0) <FD54DCAA-BC73-08D0-D523-30C34BFE7116> /Applications/Microsoft Office 2011/*/mbunamedstrings.framework/Versions/14/mbunamedstrings
0x63b2000 - 0x63b3ff7 +com.microsoft.CocoaTooltipParser (14.2.0 - 14.2.0) <AF725C56-11C1-D5D8-98A4-C0B9A559137E> /Applications/Microsoft Office 2011/*/CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser
0x63bb000 - 0x6423ff3 +com.microsoft.docex (14.2.0 - 14.2.0) <954310AC-4EED-A6A5-0CCE-D8EAE93CB0EA> /Applications/Microsoft Office 2011/*/DocEx.framework/Versions/14/DocEx
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0x95d36000 - 0x95d62ff7 GLRendererFloat (9.6.1) <3961F91C-F590-3599-B8DA-25EC6D9CFB73> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
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0x95ee4000 - 0x960e6fff com.apple.CoreFoundation (6.9 - 855.16) <6283B27F-3C46-365F-932C-1A7102D8A3CF> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x960e7000 - 0x9623dff0 libBLAS.dylib (1094.5) <74310C2F-4FDB-3995-A01A-5AFB83010A43> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
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0x97490000 - 0x974bbff5 com.apple.ChunkingLibrary (2.0 - 155.1) <50BBBBF8-F30B-39EA-A512-11A47F429F2C> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
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Hi CSound... Thanks for the response.
After further reading, I found a solution as follows:
- Close the offending MS Office program (e.g. Word)
- Remove the the related user preference plist file from ~/Library/Preferences/
For example, for Word, rm ~/Library/Preferences/com.microsoft.Word.plist
You need to do this for EACH MS office program (Word, Powerpoint, Excel etc)
So far this fix seems to work for each of the (what were) 100% repeatable crashes that I described in the original posting.
For others (and I know there are a lot of people with similar problems), if you are comfortable with what I described above, then this might be a faster remedy. If you are not comforatable with that, then I am very sure that "completely removing office" as suggested by CSound1 will also achieve the same result, since in theory completely removing Office should aslo remove the office plist files.
Hope this helps someone avoid the frustrations I have had in the last week...
It would be great if Apple could flag / warn people about these major issues (in the Mavericks updater) before they nonchalantly agree to doing it as I did.
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Safari keeps crashing. Right after Maverick upgrade. Crash report:
I've began crashing when opening Safari. Happened right after Maverick upgrade and Java install, but not sure if it's related. Anyone have any suggestions?
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Process: com.apple.WebKit.WebContent [381]
Path: /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Identifier: com.apple.WebKit.WebContent
Version: 9537 (9537.71)
Build Info: WebKit2-7537071000000000~3
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [173]
User ID: 502
Date/Time: 2013-11-14 16:32:46.738 +0000
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 9E17648A-583C-6A09-B9E2-07B797CA5AD1
Crashed Thread: 11 JavaScriptCore::Marking
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000010c0d0000
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x10c0d0000:
JS garbage collector 000000010c080000-000000010c0d0000 [ 320K] rw-/rw- SM=PRV
--> WebKit Malloc 000000010c0d0000-000000010c0d1000 [ 4K] ---/rwx SM=NUL
WebKit Malloc 000000010c0d1000-000000010c0d9000 [ 32K] rw-/rwx SM=PRV
Application Specific Information:
Bundle controller class:
BrowserBundleController
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.JavaScriptCore 0x00007fff92c4d4f3 JSC::JSFinalObject::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 1459
1 com.apple.JavaScriptCore 0x00007fff92acca9f JSC::SlotVisitor::drain() + 431
2 com.apple.JavaScriptCore 0x00007fff92acb1b2 JSC::Heap::markRoots() + 882
3 com.apple.JavaScriptCore 0x00007fff92aca7e9 JSC::Heap::collect(JSC::Heap::SweepToggle) + 233
4 com.apple.JavaScriptCore 0x00007fff92aca457 JSC::DefaultGCActivityCallback::doWork() + 167
5 com.apple.JavaScriptCore 0x00007fff92aca094 JSC::HeapTimer::timerDidFire(__CFRunLoopTimer*, void*) + 164
6 com.apple.CoreFoundation 0x00007fff891cf724 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
7 com.apple.CoreFoundation 0x00007fff891cf25f __CFRunLoopDoTimer + 1151
8 com.apple.CoreFoundation 0x00007fff8924076a __CFRunLoopDoTimers + 298
9 com.apple.CoreFoundation 0x00007fff8918aaa5 __CFRunLoopRun + 1525
10 com.apple.CoreFoundation 0x00007fff8918a275 CFRunLoopRunSpecific + 309
11 com.apple.HIToolbox 0x00007fff946d2f0d RunCurrentEventLoopInMode + 226
12 com.apple.HIToolbox 0x00007fff946d2cb7 ReceiveNextEventCommon + 479
13 com.apple.HIToolbox 0x00007fff946d2abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
14 com.apple.AppKit 0x00007fff91e1f28e _DPSNextEvent + 1434
15 com.apple.AppKit 0x00007fff91e1e8db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
16 com.apple.AppKit 0x00007fff91e129cc -[NSApplication run] + 553
17 com.apple.AppKit 0x00007fff91dfd803 NSApplicationMain + 940
18 com.apple.XPCService 0x00007fff8aeadc0f _xpc_main + 385
19 libxpc.dylib 0x00007fff914b5b2e xpc_main + 399
20 com.apple.WebKit.WebContent 0x0000000105ff3ba0 0x105ff3000 + 2976
21 libdyld.dylib 0x00007fff8c3285fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x00007fff91a4ae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff889c4f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff889c7fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff91a4b662 kevent64 + 10
1 libdispatch.dylib 0x00007fff90f7a43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff90f7a152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff91a4ae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff889c4f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff889c7fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff91a4ae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff889c4f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff889c7fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff91a4a716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff889c5c3b _pthread_cond_wait + 727
2 RapportKadkadai.dylib 0x0000000108227084 pthreads_consumer_producer_queue<resolve_work_item>::dequeue(resolve_work_item& ) + 84
3 RapportKadkadai.dylib 0x0000000108226511 pre_resolve_worker_thread_fn(void*) + 337
4 libsystem_pthread.dylib 0x00007fff889c3899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff889c372a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff889c7fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff91a46a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff91a45d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8918b315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8918a939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8918a275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff91fbf1ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff889c3899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff889c372a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff889c7fc9 thread_start + 13
Thread 7:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x00007fff91a46a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff91a45d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8918b315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8918a939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8918a275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8923f9d1 CFRunLoopRun + 97
6 com.apple.WebCore 0x00007fff8f5bb334 WebCore::ScrollingThread::initializeRunLoop() + 244
7 com.apple.JavaScriptCore 0x00007fff92aa344f ***::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x00007fff889c3899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff889c372a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff889c7fc9 thread_start + 13
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff91a46a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff91a45d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8918b315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8918a939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8918a275 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff8cac4907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff8cac470b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff889c3899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff889c372a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff889c7fc9 thread_start + 13
Thread 9:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff91a4a716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff889c5c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff92aae596 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff92aae0b5 JSC::BlockAllocator::blockFreeingThreadMain() + 117
4 com.apple.JavaScriptCore 0x00007fff92aa344f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff889c3899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff889c372a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff889c7fc9 thread_start + 13
Thread 10:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff91a46afe swtch_pri + 10
1 libsystem_pthread.dylib 0x00007fff889c4c56 sched_yield + 11
2 com.apple.JavaScriptCore 0x00007fff92acf3b5 JSC::CopiedBlock::reportLiveBytes(JSC::JSCell*, unsigned int) + 53
3 com.apple.JavaScriptCore 0x00007fff92c4d19f JSC::JSFinalObject::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 607
4 com.apple.JavaScriptCore 0x00007fff92acca9f JSC::SlotVisitor::drain() + 431
5 com.apple.JavaScriptCore 0x00007fff92acc6a7 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 343
6 com.apple.JavaScriptCore 0x00007fff92aaea3a JSC::GCThread::gcThreadMain() + 74
7 com.apple.JavaScriptCore 0x00007fff92aa344f ***::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x00007fff889c3899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff889c372a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff889c7fc9 thread_start + 13
Thread 11 Crashed:: JavaScriptCore::Marking
0 com.apple.JavaScriptCore 0x00007fff92c4d157 JSC::JSFinalObject::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 535
1 com.apple.JavaScriptCore 0x00007fff92acca9f JSC::SlotVisitor::drain() + 431
2 com.apple.JavaScriptCore 0x00007fff92acc6a7 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 343
3 com.apple.JavaScriptCore 0x00007fff92aaea3a JSC::GCThread::gcThreadMain() + 74
4 com.apple.JavaScriptCore 0x00007fff92aa344f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff889c3899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff889c372a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff889c7fc9 thread_start + 13
Thread 12:: JavaScriptCore::Marking
0 com.apple.JavaScriptCore 0x00007fff92acfc8d JSC::JSFunction::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 93
1 com.apple.JavaScriptCore 0x00007fff92accb0d JSC::SlotVisitor::drain() + 541
2 com.apple.JavaScriptCore 0x00007fff92acc6a7 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 343
3 com.apple.JavaScriptCore 0x00007fff92aaea3a JSC::GCThread::gcThreadMain() + 74
4 com.apple.JavaScriptCore 0x00007fff92aa344f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff889c3899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff889c372a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff889c7fc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff91a4ae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff889c4f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff889c7fb9 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff91a4ae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff889c4f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff889c7fb9 start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff91a4ae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff889c4f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff889c7fb9 start_wqthread + 13
Thread 11 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000011b55b9a0 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x000000011b55b9a0 rbp: 0x000000010922ee30 rsp: 0x000000010922edc0
r8: 0x0000000000000001 r9: 0x00000001182168a0 r10: 0x0000000000000000 r11: 0x0000000000000246
r12: 0x00000001089dcbb8 r13: 0x000000010c0d0000 r14: 0x00007fff7909f248 r15: 0x00007fff7909ee88
rip: 0x00007fff92c4d157 rfl: 0x0000000000010206 cr2: 0x000000010c0d0000
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x105ff3000 - 0x105ff3ff4 com.apple.WebKit.WebContent (9537 - 9537.71) <AEC9C0B3-A6B5-30E4-A5EE-480DAF65203F> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
0x105ff8000 - 0x105ff8fff WebProcessShim.dylib (7537.71) <023402A6-15F8-33C5-A734-560E0F234631> /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcessShim.dylib
0x1061d9000 - 0x1061e5ff7 +librooksmce.dylib (1) <7EC66941-92CC-E73E-9F57-D801C938BF4E> /Library/Rapport/*/librooksmce.dylib
0x10817c000 - 0x1081f4fe7 +librooksbas.dylib (1) <827CBB3B-5E4A-D433-CAB3-CE694675875D> /Library/Rapport/*/librooksbas.dylib
0x108222000 - 0x10823afff +RapportKadkadai.dylib (1) <D8B22318-2E01-D344-BBEA-0709E4E47C42> /Library/Rapport/*/RapportKadkadai.dylib
0x1083cb000 - 0x10843dfe7 +trf.dylib (1) <86A60C92-55A7-48F6-34C2-08F6258505E4> /Library/Rapport/*/trf.dylib
0x10847e000 - 0x10872fff7 +RapportUtil1.dylib (1) <A3667042-C2A6-2CCE-BF20-7CE23A1ACA96> /Library/Rapport/*/RapportUtil1.dylib
0x10c13d000 - 0x10c148fff libGPUSupport.dylib (9.0.83) <AF15BF74-F9B3-35B9-8728-3B3A2EB6E432> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
0x123400000000 - 0x123400366ff7 com.apple.driver.AppleIntelHD3000GraphicsGLDriver (8.18.27 - 8.1.8) <10962454-79BD-31BF-8C23-7D3EE0DF8FA5> /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD3000GraphicsGLDriver
0x7fff6b2f7000 - 0x7fff6b32a817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff86d67000 - 0x7fff86ed5ff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff86ed6000 - 0x7fff87072ff7 com.apple.QuartzCore (1.8 - 332.0) <994D1E0A-64B6-398C-B9A2-C362F02DE943> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff87073000 - 0x7fff8715dfff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x7fff874f7000 - 0x7fff877cbfc7 com.apple.vImage (7.0 - 7.0) <D241DBFA-AC49-31E2-893D-EAAC31890C90> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff877cc000 - 0x7fff87979f27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff8797a000 - 0x7fff87a03fff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff87a04000 - 0x7fff87b09fff com.apple.ImageIO.framework (3.3.0 - 1038) <2C058216-C6D8-3380-A7EA-92A3F04520C1> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff87b0a000 - 0x7fff87b0bff7 libsystem_sandbox.dylib (278.10) <A47E7E11-3C76-318E-B67D-98972B86F094> /usr/lib/system/libsystem_sandbox.dylib
0x7fff87b0c000 - 0x7fff87b0fffc com.apple.IOSurface (91 - 91) <07CA8A59-1E32-3FB6-B506-18DAF58A8CE0> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff87b19000 - 0x7fff87b36ff7 com.apple.framework.Apple80211 (9.0 - 900.47) <C897AFE6-DD73-387D-816A-67252A564207> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff87b39000 - 0x7fff87cc6ff7 GLEngine (9.0.83) <26CCE609-D645-3945-A678-517ED5B65785> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundl e/GLEngine
0x7fff87cc7000 - 0x7fff87d09ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff8800b000 - 0x7fff88015ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff88016000 - 0x7fff88064ff9 libstdc++.6.dylib (60) <0241E6A4-1368-33BE-950B-D0A175C41F54> /usr/lib/libstdc++.6.dylib
0x7fff88065000 - 0x7fff8806dff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8806e000 - 0x7fff88388ff7 com.apple.MediaToolbox (1.0 - 1273.29) <6260E68B-7E50-3D49-8C0A-7145614C13D8> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff88389000 - 0x7fff883c2ff7 com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff883c3000 - 0x7fff887f6ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff88842000 - 0x7fff88844fff libCVMSPluginSupport.dylib (9.0.83) <E2AED858-6EEB-36C6-8C06-C3CF649A3CD5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff88845000 - 0x7fff88886fff com.apple.PerformanceAnalysis (1.47 - 47) <784ED7B8-FAE4-36CE-8C76-B7D300316C9F> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff888c0000 - 0x7fff888cafff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff8899d000 - 0x7fff889b5ff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff889b6000 - 0x7fff889c1fff libGL.dylib (9.0.83) <984A960A-C159-3AE5-8B40-E2B451F6C712> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff889c2000 - 0x7fff889c9ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff889ca000 - 0x7fff889cbfff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x7fff889cc000 - 0x7fff889d9ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff889da000 - 0x7fff889dbffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x7fff889dc000 - 0x7fff88a08fff com.apple.CoreServicesInternal (184.8 - 184.8) <707E05AE-DDA8-36FD-B0FF-7F15A061B46A> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff88a0b000 - 0x7fff88a0bfff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff88d0a000 - 0x7fff88ddbff1 com.apple.DiskImagesFramework (10.9 - 371.1) <D456ED08-4C1D-341F-BAB8-85E34A7275C5> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff88ddc000 - 0x7fff88e1bfff libGLU.dylib (9.0.83) <8B457205-513B-3477-AE9C-3AD979D5FE11> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff890be000 - 0x7fff890e8ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x7fff890e9000 - 0x7fff89119fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff8911a000 - 0x7fff892ffff7 com.apple.CoreFoundation (6.9 - 855.11) <E22C6A1F-8996-349C-905E-96C3BBE07C2F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff893e1000 - 0x7fff8965dff7 com.apple.RawCamera.bundle (5.01 - 718) <6CC4A1E5-A89A-369D-96C4-7A5ED40B487B> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8965e000 - 0x7fff896c1ff7 com.apple.SystemConfiguration (1.13 - 1.13) <F05F4149-981B-380B-8F50-51CE804BBB89> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
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0x7fff90dbe000 - 0x7fff90e76ff7 com.apple.DiscRecording (8.0 - 8000.4.6) <CDAAAD04-A1D0-3C67-ABCC-EFC9E8D44E7E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff90e77000 - 0x7fff90eacffc com.apple.LDAPFramework (2.4.28 - 194.5) <7E31A674-C6AB-33BE-BD5E-F5E3C6E22894> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff90ead000 - 0x7fff90ef9ffe com.apple.CoreMediaIO (401.0 - 4544) <44EBC0FE-DAD5-3711-96CB-05250F350A16> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff90f04000 - 0x7fff90f06fff com.apple.OAuth (25 - 25) <22D42C60-CA67-31D7-A4A4-AFD8F35408D7> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x7fff90f77000 - 0x7fff90f91fff libdispatch.dylib (339.1.9) <46878A5B-4248-3057-962C-6D4A235EEF31> /usr/lib/system/libdispatch.dylib
0x7fff90f92000 - 0x7fff9101eff7 com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff9137b000 - 0x7fff9137fff7 libGIF.dylib (1038) <C29B4323-1B9E-36B9-96C2-7CEDBAA124F0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff9138a000 - 0x7fff91478fff libJP2.dylib (1038) <6C8179F5-8063-3ED6-A7C2-D5603DECDF28> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff91479000 - 0x7fff914a1ffb libRIP.A.dylib (599.7) <6F528EE3-99F8-3871-BD60-1306495C27D5> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x7fff914a2000 - 0x7fff914c6fff libxpc.dylib (300.1.17) <4554927A-9467-365C-91F1-5A116989DD7F> /usr/lib/system/libxpc.dylib
0x7fff914c7000 - 0x7fff91552fff libCoreStorage.dylib (380) <AE14C2F3-0EF1-3DCD-BF2B-A24D97D3B372> /usr/lib/libCoreStorage.dylib
0x7fff9157c000 - 0x7fff915baff7 libGLImage.dylib (9.0.83) <C08048A7-03CC-3E40-BCDC-7791D87AC8E4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff915bb000 - 0x7fff915c8ff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff915c9000 - 0x7fff9161aff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
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0x7fff91809000 - 0x7fff91861ff7 com.apple.Symbolication (1.4 - 129) <16D42516-7B5E-357C-898A-FAA9EE7642B3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff91862000 - 0x7fff918affff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <D01B7D87-4BDC-3E48-A79B-951D05075F9D> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
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0x7fff91a1b000 - 0x7fff91a34ff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
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0x7fff92e49000 - 0x7fff92e81ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff92e82000 - 0x7fff92f44ff1 com.apple.CoreText (352.0 - 367.15) <E5C70FC8-C861-39B8-A491-595E5B55CFC8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff92f45000 - 0x7fff92f50fff libkxld.dylib (2422.1.72) <C88EF3E6-B31F-3E12-BE9B-562D912BA733> /usr/lib/system/libkxld.dylib
0x7fff93230000 - 0x7fff93289fff libTIFF.dylib (1038) <5CBFE0C2-9DD8-340B-BA63-A94CE2E476F2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff9328a000 - 0x7fff9328afff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff9328b000 - 0x7fff9347affc com.apple.WebKit2 (9537 - 9537.71) <B8FFCE39-9DC6-304E-953A-0BAFDCD19D2F> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x7fff9347b000 - 0x7fff9347ffff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff9357d000 - 0x7fff935acfff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff935b5000 - 0x7fff93650ff7 com.apple.PDFKit (2.9 - 2.9) <AD968A31-6567-30A7-A699-154C88DB56D0> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff93651000 - 0x7fff9371afff com.apple.LaunchServices (572.23 - 572.23) <8D955BDE-2C4C-3DD4-B4D7-2D916174FE1D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
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0x7fff9371f000 - 0x7fff93728ff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x7fff93765000 - 0x7fff9378fff7 libsandbox.1.dylib (278.10) <B4183FA8-F7E2-3301-8BF9-0EEFB793A5D5> /usr/lib/libsandbox.1.dylib
0x7fff9379c000 - 0x7fff937e1ff6 com.apple.HIServices (1.22 - 466) <21807AF8-3BC7-32BB-AB96-7C35CB59D7F6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff937e2000 - 0x7fff93841fff com.apple.framework.CoreWLAN (4.0 - 400.45.1) <775F9444-8059-30A2-8058-7F7ACD68CCF1> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff93842000 - 0x7fff93842fff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff93843000 - 0x7fff93871ff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff93872000 - 0x7fff93872fff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff93873000 - 0x7fff93878fff com.apple.DiskArbitration (2.6 - 2.6) <F8A47F61-83D1-3F92-B7A8-A169E0D187C0> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff938a7000 - 0x7fff938b9ff7 com.apple.MultitouchSupport.framework (245.13 - 245.13) <D5E7416D-45AB-3690-86C6-CC4B5FCEA2D2> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff938ba000 - 0x7fff939a9fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff939aa000 - 0x7fff939d3ff7 libc++abi.dylib (48) <8C16158F-CBF8-3BD7-BEF4-022704B2A326> /usr/lib/libc++abi.dylib
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0x7fff94958000 - 0x7fff9497fff7 libsystem_network.dylib (241.3)https://www.trusteer.com
You got it from these people and it seems to cause some problems for Mac users. -
Microsoft Office 2011 crashes under 10.9 Mavericks - solved
1. New machine running 10.9 (Mavericks).
2. Migrated a user from another machine also running Mavericks; that had Office 2008 and Office 2011 installed and (at least Office 2011) was running fine.
3. On the new machine, Word launched and then crashed immediately, never fully loading.
4. Tried the updaters 1410 and 1439. Installation failed with no suitable destination found - they could not be installed because of missing components.
5. Followed procedure to completely uninstall Office (http://support.microsoft.com/kb/2398768), removing Office 2008, 2011, Messenger.
6. Ran Office 2011 installer. Again, Word would not load.
7. Tried the updaters 1410 and 1439. Installation failed with no suitable destination found - they could not be installed because of missing components.
8. (As it turns out, steps 5, 6, 7 might have been unnecessary).
9. Created a new user. Office ran!
10. Update 1439 was accepted and the update ran.
11. Switched back to the original user; all OK.
Hope this helps.
Cheers,
Kevinhttp://answers.microsoft.com/en-us/mac
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Microsoft Word Office 2011 crashes after upgrade to OSX 10.10.3
Hi
Microsoft Office 2011 crahses at opening after I upgraded to OSX 10/10.3, I installed the latest version of Office, but get this message when it crahses:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2015-04-12 07:46:15 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.4.8.150116
Crashed Module Name: MicrosoftMenuLibrary
Crashed Module Version: 14.4.8.150116
Crashed Module Offset: 0x00007165
Blame Module Name: MicrosoftMenuLibrary
Blame Module Version: 14.4.8.150116
Blame Module Offset: 0x00007165
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
The first message I got referred to the Font Library, so I removed duplicate fonts and removed the Microsoft folder from Library > Application Support based on a thread I read elsewhere.
Can anyone helo?Uninstall Office for Mac 2011, and then reinstall it. Apply the latest Office 14.4.8 update. Use Disk Utility to verify/repair permissions on your boot drive. Revisit any duplicate fonts in Font Book. Reboot Mac into Safe Boot mode to rebuild system font cache.
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Office 2011 crashed after update to 10.9
After the update to 10.9 on a lot of Macs office 2011 crashed on right klick (context menu) in word, excel and powerpoint. . I tried everything, but the only solution is to use a new user account, then office works perfect.
I had the issue today on 5 Macs. Before update office worked fine, so it seems that apple made a big mistake in 10.9 update. I hope that there will be another solution from apple, soon.Briesmi wrote:
After the update to 10.9 on a lot of Macs office 2011 crashed on right klick (context menu) in word, excel and powerpoint. . I tried everything, but the only solution is to use a new user account, then office works perfect.
I had the issue today on 5 Macs. Before update office worked fine, so it seems that apple made a big mistake in 10.9 update. I hope that there will be another solution from apple, soon.
Perhaps this is a fonts issue, try this
1. Open Font Book in Applications.
2. Select all fonts,
3. Under File in the Menu bar select "Validate Fonts”
If this doesn't help, I've read that this might help
1. In Finder, GoTo /Library/Application Support/Microsoft/MERP2.0
2. double-click “Microsoft Error Reporting” to launch program
3. In Preferences, uncheck “Enable Microsoft Error Reporting” -
Office 2011 crashes when I open it on my new Mac Pro. Microsoft Word, Excel and PowerPoint, when it opens and gets to the gallery page I get the spinning wheel and it crashes.
Error message: Microsoft Word has encountered a problem and needs to close.
When I click on the "More Information" button it says. Error Signature: Exception: EXC_BAD_ACCESS.
It does the same thing when I open Excel and PowerPoint.I am with the same problem, when I ask for to print appears error EXC_BAD_ACCESS in my Excel. What I must make to fix this?
Thanks -
Safari Crashes on Opening after Lion upgrade!
I just upgraded to Lion, and I try to open Safari, but it crashes before it loads my homepage!
I had recently set my default browser to Chrome in Snow Leopard the other day pre-upgrade, could that have something to do with it?I'm using SL and found the perfect solution. 1) Follow oh_okay 's instructions, 2) download and reinstall Lastpass, 3) Restart Safari 5.1 and all should work fine. With this lastest update to Safari Lastpass functions a bit differently, having it's own tool bar with the option to hide. You have to click on the grey star, which stays grey, when logged in. There may be a tweek for that, which I haven't gotten to yet.
oh_okay
Level 1 (0 points)
Re: Safari Crashes on Opening after Lion upgrade!
Jul 20, 2011 10:31 PM (in response to Amgreen)
I've actually just found a solution.
As it turns out, LastPass was causing my crashes, too.
I had to find my SIMBL folder (~Library/Application Support/SIMBL/Plugins/LastPass.bundle) and remove the LastPass plugin.
After that, all was well. Not sure if I need to reinstall LastPass now or just pay for (what I've heard is the far superior) 1Password. -
How do I fix aLaCie Backup Drive that runs constantly after Maverick upgrade
LaCie backup drive for time machine runs constaantly after Maverick upgrade. This is using resources and slows the processor
After installing Mavericks on my one year old iMac (loaded) Time Machine failed (Pegasus Promise Thunderbolt 3TB). I tried unmounting it, didn't work. Rebooted: Time Machine failed again [Time Machine couldn’t complete the backup to “Time Machine”. Unable to complete backup. An error occurred while creating the backup folder.] was the only message. Had to reboot to get Pegusus accessible again. Tried re-intalling Maverick (old Microsoft thing... reintall the OS). Didin't do anything for Time Machine, same failure. Booted into safe mode: nothing, same probelm. Repaired permissions: no joy there either. So, now have no Time Machine backups at all. And Time Machine won't work with the Pegasus. [same error message after 30 min or so every time]. ordinary file saves work fine though.
Ideas please? -
Why is Time machine backup not working after Mavericks upgrade?
Why is Time machine backup not working after Mavericks upgrade?
I had the same problem due to the Fire Wire port. Apple tested it told me it is OK!, I tried a new cable, and have tested both ports on my back up device. I find it strange that as soon as I installed Mavericks. The drive does work using USB. It could be a coincidence, I don't absolutely know at this point, my back up drive ports could stop working, but I doubt it!
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After Mavericks upgrade, apps using iCloud hang
I had earlier posted in the iWork forum about issues using Pages etc after Mavericks upgrade
https://discussions.apple.com/thread/5618268?tstart=90
However, the problem is more general. It seems that any app that uses iCloud to store data or documents hangs when trying to reference iCloud.
Not all iCloud services are broken, just apps storing data and documents. For example, Safari bookmarks are still syncing fine over iCloud. I can go to my iPhone and see my current tabs all listed.
However, any app that references iCloud data storage becomes unresponding. This includes TextEdit, iWork suite, Pixelmator, and others.
When I go into the System Preferences, and choose iCloud and look at the "Documents & Data" it is checked on but clicking "options" lists NO apps in the list of apps that store data in iCloud. I have turned this back on and off without change. I have also reinstalled both Pages 4.3 and Pages 5.0.1 and nothing changes here. I have also reinstalled Mavericks (on top of existing) multiple times without any change in this setting.
If I go to manage my iCloud account for Documents & Data I can see apps listed (OS X and iOS) and existing documents that are in my iCloud storage, so the iCloud account is active and working and I can "manage" it from my Mac.
This is a MacPro3,1 and has 10.9 and all updates that have come out since. It was upgraded from 10.8.4 and that was upgraded (with intermediate 10.8.x) from 10.7.x which had been upgraded from 10.6.x) etc.The suggestion by Linc Davis here (https://discussions.apple.com/thread/5028839?start=15&tstart=0) fixed the issue for me.
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Dear Apple,
I've got a Mid 2009 Macbook pro 15". Been going great. Love it. Much better user experience than my PC laptop.
However, straight after Mavericks upgrade, I've been starting receiving "Service Battery" notification. I've had a look at my Cycle count, which is 516 as it currently stands. According to the spec, this expected battery count is 1000. Any help would be greatly appreciated.
Cheers,
DanDear Apple,
I've got a Mid 2009 Macbook pro 15". Been going great. Love it. Much better user experience than my PC laptop.
However, straight after Mavericks upgrade, I've been starting receiving "Service Battery" notification. I've had a look at my Cycle count, which is 516 as it currently stands. According to the spec, this expected battery count is 1000. Any help would be greatly appreciated.
Cheers,
Dan -
Notes problem after Mavericks upgrade
Notes will not sync after Mavericks upgrade, other apps - mail & contacts & calendar do sync
First check that all your settings are correct, that notes syncing (mail and notes on a computer) is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the notes you are adding are added to your 'iCloud' account and not an 'On My Mac', 'On My Phone' or other non iCloud account (you can do this by checking in accounts on an iOS device, or the left side panel in mail on a computer), non iCloud notes will not sync.
If you are sure that everything is set up correctly and your notes are in the iCloud group, you might try unchecking notes syncing (mail and notes on a computer) in the iCloud settings, restarting your device and then re-enabling notes syncing. -
After mavericks upgrade unable to connect to printer
After mavericks upgrade on one of my two 2013 iMac, when I try to print anything on my network printer and plotter I always obtain this message: "unable to connect to printer" than printer pause and got "pronto per la stampa" (ready to print in italian).
I have a EPSON STYLUS PHOTO 1290 A3 color inkjet printer and an HP designjet 500 plus 24 plotter connected to a Windows XP machine under a Windows XP network.
Trying to print from the seconf 2013 iMac with OS X 10.8 (NON OS X 10.9 Maverocks upgraded) everything goes as usual ant printer works well as from other two Windows XP machine on the same Windows network.
Then apparently the "unable to connect to printer" problem is up to OS X 10.9
Any suggestion?
scm962
StefanoTHis helped me. Had to share this!
Go to this link: http://macs.about.com/od/printersharing/ss/Printer-Sharing-Share-Your-Windows-7- Printer-With-Your-Mac_5.htm
Things to Keep in mind and setup first if your Server which your printer is connected to is a Mac Desktop like mine, otherwise the above instructions will not work:
1) Make sure to have firewall set either to "Off", but if "On" then make sure set to allow SMB, Printer Share, and other devices. Thats a Biggie! (I suggest you Test first that you're indeed able to connect first to your Mac desktop server using the smb://YourServersFileSharingAddess.local, or cifs://YourServersFileSharingAddess.local. If you're not able to connect to your servers hard drive from your Laptop, then the printer setup will not work! So resolve this first and make sure you can connect using the mentioned protocols.
2) When you see that you're able to connect, then go to your printer setup and follow the above links suggestion. Just make sure that when you enter the ip address which it suggest, that its the same ip or location name of your mac server which your trying to connect to, ie... (YourServersFileSharingAddess.local/NameOfPrinterConnectedToServer). Keep in mind that it is case sensitive and that if you have spaced in the name of the printer, its better and easier to just rename it and cut it down to just one name...no spaces! But if you must have the spaces, then use %20 to fill those spaces, ie... "My Printer name" change to "My%20Printer%20name".
Then watch the magic! -
Having difficulty printing with my HP Photosmart 7510 C311a after Maverick upgrade. Tried to install new HP drivers, but unsuccessful.
It did not work after all...
@CHH: This is wheere I downloaded the printer drivers:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=nl&lc=nl&dlc=nl&soft wareitem=mp-84878-2
Good luck and keep us all posted on how you're doing with this problem!
Message was edited by: willem69limbo -
Cannot right click on wireless mouse after mavericks upgrade
cannot right click on wireless mouse after mavericks upgrade. please help!
Hey eedge520,
Thanks for the question. I understand that you are unable to right-click with your mouse after updating. Let’s check your mouse preferences, as you can enable this behavior in System Preferences > Mouse > Point & Click > Secondary Click
OS X Mavericks: Change keyboard, mouse, and trackpad settings
http://support.apple.com/kb/PH14317
OS X Mavericks: Right-click
http://support.apple.com/kb/PH14308
Thanks,
Matt M.
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