MS Office 2011 won't install under Mountain Lion

Today I upgraded from Lion to Mountain Lion. However, my MS Office 2011 refused to run, didn't even start so I couldn't check for updates manually. I had it set to check for updates automatically by the way.
So I uninstalled MS Office and then reinstalled from the installation disk. But my iMac won't install it; it starts up the installation most of the times (although it sometimes spits out the disk without even trying) but after several tries it keeps telling me that the installation failed because there is no software to install.
So frustrating!
How can I install it anyway? I really need it since all my documents are MS Office.

G@dgetgirl wrote:
Thanks Eric, but I'd already found that procedure and this is exactly what I did. Didn't work, alas. Or rather, it worked alright since I've got no traces of MS OFfice on my Mac anymore. But it still won't install from the installation disk. Below is the error message, in Dutch. It says the installation failed due to an error in the installation program and that I should contact Microsoft.
Pfff.
Everything worked fine under Lion. Should I give up on Mountain Lion and revert back to Lion?
What did Microsoft say?

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G@dgetgirl wrote:
Thanks Eric, but I'd already found that procedure and this is exactly what I did. Didn't work, alas. Or rather, it worked alright since I've got no traces of MS OFfice on my Mac anymore. But it still won't install from the installation disk. Below is the error message, in Dutch. It says the installation failed due to an error in the installation program and that I should contact Microsoft.
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Within your home folder, move all the files in Library/Caches to the Trash.
Then in the Library/Preferences folder, look for files that start with com.microsoft.Word and Trash them.
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Hello to you all,
Two days ago, I bought a new notebook for my daughter. She needs it for her study. It's the HP Pavilion TouchSmart 11-e000ed.
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C:\users\<username of my daughter.\AppData\Local\Temp\7zS0FF0\Setup\de..
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Thank you in advance,

Hi again,
No, it didn't work. And, the solution you offered neither.
This is what I've done.
After downloading the OJ_AIO_J6400_Full_Win_WW_140_408-4.exe file, I tried to install it.
It failed. I got an error message similar to the one before.
'C:\users\<username of my daughter.\AppData\Local\Temp\7zS57DB\Setup\de.'
I tried to ran the scrubber again, and the CCCUninstaller and tried again.
Same error message occured.
After that I tried to look for the KB2565063 file again. Found it this time and ran the vcredist_x64 file.
I rebooted the system, tried to run the OJ_AIO_J6400_Full_Win_WW_140_408-4.exe file again.
Same error message ocuured.
So, after that, I followed the steps you proposed.
Step 2 - searching for hpoins*.dat --> no results found.
Step 3 - searching for hpwins*.dat --> no results found.
Step 4 - I ran the Run Dialog box and typed MSIEXEC /REGSERVER (with AND without the extra space between ('MSIEXEC /REGSERVER') in the Dialog Box and pressed Ok.
Got an error message in Dutch:
'Kan het bestand MSIEXEC /REGSERVER niet vinden. Controleer of u de naam juist hebt ingevoerd en probeer het daarna opnieuw.
Translation: 'Can't find the file MSIEXEC /REGSERVER. Check if you typed the name correctly and try again'.
Step 5 - I ran the Run Dialog box and typed MSIEXEC /UNREGISTER (with AND without the extra space between ('MSIEXEC /UNREGISTER') in the Dialog Box and pressed Ok.
Got an error message in Dutch:
'Kan het bestand MSIEXEC /UNREGISTER niet vinden. Controleer of u de naam juist hebt ingevoerd en probeer het daarna opnieuw.
Translation: 'Can't find the file MSIEXEC /UNREGISTER. Check if you typed the name correctly and try again'.
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My ideas for a possible solution didn't work, and neither did your ideas for a possible solution.
Reason why I want it to work is because of the HP Solution Center. If I can not install it with the software from the original installation disk, or the software that one can download from the HP site (the OJ_AIO_J6400_Full_Win_WW_140_408-4.exe file that is), than I have no HP Solution Center. That would be a pity, for I am sure my daughter would really love the use and ease of the program, and would really use it a lot for her study.
What's next? What else can I try to solve the problem?
Got any more idea's or helpful hints?
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Welcome to the Apple Support Communities
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MS Office 2011 won't install under Mountain Lion

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