MS Office 2013 Standard Error Code: 25004 on Windows Server 2012 R2

We are doing some server maintenance and upgrades for one of our servers here at work. When trying to install MS Office 2013 Standard from a Volume License we are getting the error 25004 which states the installation cannot go through due to a previous
installation of office on computer from a trial license. Everything has been removed and we've follow numerous steps to remove files in order to get the installation to reach 100%. Unfortunately every step we've taken we are still getting the error 25004.
We've ran Microsoft FixIt as well as followed the steps from numerous articles here.  Please if anyone has experience and solved this issue respond back with the solution. As of now this server is down due to installation failure of office.

The 25004 is normally associated with trying to re-installa trial on a machine that has had that trial installed. But you say that is not the case
Did you just click "Run" directly when you try the Fixit tool? The Fix It tool
might not work if you click "Run" directly, Please try to save the Fix it tool locally and then use it. Even if you think you don't have Microsoft Office installed, run it anyways.
You might also need to try the manual removal steps given in
http://support.microsoft.com/kb/2739501? If you’ve tried only the Fixit so far, try the manual removal steps now. Then restart and reinstall.
This might be helpful:
http://answers.microsoft.com/en-us/office/forum/office_2013_release-visio/visio-install-fails-error-25004-system-error/e3663e9a-a112-487d-9e81-7a33cc2783fe
Ashish

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    Actually we have to run these 2 commands in Domain Control, But what i did  I just run this
    1) setup /PrepareSchema /IAcceptExchangeServerLicenseTerms
    Command in Domain Control we don't need to run the 2nd command, Because I already try to installed exchange 2013 very first time it success and after some modifications
    it gone.
    That time it will ask you to provide Organization name, Once you give that it will create the Organization name in Domain control and it will save the settings when
    you install first time 
    Because of this reason It is failing to run these 2 command
    Finally what i did I just revert back my Domain control snapshot & Exchange server as well 
    Then i started freshly Installation in DC and Exchange server 2013 successfully installed 
    URL http://servername/ecp/default.aspx
    Whole Process will be here 
     Exchange Server 2013 Step by Step Installation In Windows Server 2012
    SRKD0808

  • Hosting SharePoint 2013 and content separation (Windows Server 2012)

    I have a windows 2012 server which hosts a ASP.NET 4.5 MVC website.
    I am interested in installing SharePoint 2013 on the same standalone server (which is a virtual cloud server, and easily scalable). I would like to be able to create separate instances of sharepoint for each of my customers (around 10), and provide them
    with a custom URL ie. customer.abc.com (where abc.com is my domain). These sites will be created programmatically when a user signs us to my site (they only require basic SharePoint functionality, i.e. the creation of team sites, notifications etc.)
    So:
    1) Can I install SharePoint 2013 at no extra cost on windows server 2012? (what are the limitations)
    2) Is it possible to create separate instances of sharepoint 2013 (in terms of config and content DB's)
    3) I'm sure there are many but what are some other considerations

    1) With SharePoint Foundation, SharePoint itself does not cost anything, but you must purchase User CALs for employees of your company, and User CALs for non-employees or a Windows External Connector license.
    2) No, you need to use multi-tenancy instead - http://www.harbar.net/articles/sp2010mt1.aspx
    Note that you must have Active Directory in this environment and the Server 2012 VM you currently have must be joined to the Active Directory domain.
    Trevor Seward
    Follow or contact me at...
    &nbsp&nbsp
    This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

  • This copy of Microsoft Office 2013 cannot be used on a computer running Terminal Services" error message when you try to open the Click-to-Run version of an Office 2013 program or suite on a terminal server

    Hi All,
    I have Citrix VDI (Virtual Desktop Infrastructure) Implemented
    in my company and installed few Applications on App Server lets say.... MS Office 2013, filzialla, putty, etc...
    I assigned these apps to the users through CITRIX STUDIO, when I try to use these apps. on VDI everything is working fine only when i tried to open Word, Excel or Powerpoing, outlook it throws error as 
    ""This copy of Microsoft Office 2013 cannot be used on a computer running Terminal Services" error message when you try to open the Click-to-Run version of an Office 2013 program or suite on
    a terminal server"" and apps gets closed.
    Please help me on this ASAP.
    Thanks & Regards,
    Sachin Shinde

    Hi,
    As mentioned in ths article below, run for Office 365 products on to a Remote Desktop Session Host server is not supported. You can install Office products for Office 365 to a virtual desktop, but the virtual desktop must be assigned to a single user.
    http://technet.microsoft.com/en-us/library/jj219423(v=office.15).aspx
    Regards,
    Melon Chen
    TechNet Community Support

  • Installed Office 2013 home and Business and its prompting activation for Office 2013 standard

    Dear Friends,
    Previously i got a trial version of Office 2013 stadard version on my PC and later on i purchased Office home and business version, i uninstalled standard version restarted the PC and installed Office 2013 home and Business OEM pack and activated the prduct.
    Now while i am opening any  office product like Excel or Word while checking for activation information there its showing me both the versions of office, Office 2013 standard (activation required) and office 2013 Home and business activated. Now my question
    is why that office standard 2013 is still showing in my activation page where as the same version was unable to find in my control panel programs and features. please help me out to get rid of this issue.
    Thanks in Advance

    Hi,
    Maybe you didn't remove the the Standard version completely, I suggest you uninstall Office using the Fix it tool:
    Click this Fix it.
    Or we can uninstall Office 2013 manually, the steps are long and depend on your installation method, please refer to this article below:
    Manually uninstall Office 2013 or Office 365
    Note   Before you start, you need to know removing Office manually is a long, complex process and might require that you reinstall the operating system if certain steps are done incorrectly.
    After the uninstall, install the version you need to check the result.
    Regards,
    Melon Chen
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

  • Co-Existence Office 2013 Standard & Professional

    Hi,
    We have 4 Remote Desktop Servers 2012R2 with Office 2013 Standard.
    We also own Open Licenses for this for each user.
    1 user now needs PowerPivots in Excel, which is only available in Excel 2013 Professional, not in the standard edition.
    We purchased 1 Open License for this user for Office 2013 Pro.
    On a Testserver I've installed Office 2013 Standard with all features.
    After that I've installed Excel 2013 Professional.
    Now, whenever someone opens "Excel 2013" on Testserver from apps it opens Excel 2013 Professional, not standard.
    Apparently Excel has totally forgotten about the Standard version.
    I wouldn't even know how I can specifically start Excel Standard instead of Professional since they both seem to share the same exe (C:\Program Files ((x86)\Microsoft Office\Office15\excel.exe). It just starts Excel Professional each time.
    Is there a way to restrict Excel professional to this one user ? and let other users still use Excel Standard ?
    I'd like to know this before I deploy Excel Professional in our RDS pool.
    If no one can answer this : Excel Professional it will be for everyone and this thread will serve as my answer the day MS comes complaining about missing Office Professional licenses.

    Hi Chloe,
    Thanks for the suggestion. 
    I went ahead and installed Excel 2013 Pro on our RDS pool, on top of the existing Office 2013 Standard.
    I've skipped all the other Pro features during install (access, etc.).
    We only need PowerPivot and users need to manually activate it in Trust Center > Add Ons. I've only enabled it for the one user who needs it and who is licensed to use it.
    So I guess we aren't really breaking any laws here.
    Thanks again, Vincent

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