MS Office on a Mac - wont safe docs/too many doc open
Could anyone tell me why "word" or "excel" will not save documents and the error message that is received is "word cannot complete the operation because too many file are open (doc)"
We have several Macs connected to a PC server/network. Generally when we get this message, no one else has any docs open and often only one doc is open on the user screen.
Anyone any ideas?
http://answers.microsoft.com/en-us/mac/forum/macexcel
27" i7 iMac 10.6.8 , Mac OS X (10.7.3), G4 450 MP 1.5 GB RAM w/(10.5.8/10.4.11/9.2.2)
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Mid 2010 mac book pro crashing too many times!!!
HELP! I'm basically fed up with my mac book pro crashing so many times in a day. I'm not doing anything tedious, just basic web surfing and music and some microsoft word/excel. I've read that someone recommended to run EtreCheck and paste the result here so anyone that knows how to read them can help me figure out what's happening!
Problem description:
My Mac book pro have been crashing lately. I’ve max out my RAM to 8gb. And the frequency seems to increased to few times in a day. I’ve uninstalled a software that I suspect to be causing the problem but it didn’t help.
EtreCheck version: 2.1.8 (121)
Report generated March 15, 2015 at 8:15:02 PM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 585
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1680 x 1050
System Software: ℹ️
OS X 10.10.2 (14C1510) - Time since boot: 0:12:8
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (162.02 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/VMware Horizon Client.app
[not loaded] com.vmware.kext.vmioplug.12.2.7 (12.2.7) [Click for support]
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) [Click for support]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.rosettastone.rosettastonedaemon.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
fuspredownloader Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
KiesAgent Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
Internet Plug-ins: ℹ️
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
MacFUSE [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
8% Google Chrome
7% WindowServer
3% Activity Monitor
1% sysmond
1% hidd
Top Processes by Memory: ℹ️
180 MB Google Chrome
172 MB spindump
129 MB Google Chrome Helper
112 MB mds_stores
103 MB ocspd
Virtual Memory Information: ℹ️
3.93 GB Free RAM
2.82 GB Active RAM
739 MB Inactive RAM
1.10 GB Wired RAM
1.56 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 15, 2015, 08:02:45 PM /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-03-15-200245 _[redacted].crash
Mar 15, 2015, 08:01:10 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-200110_[redacted].panic [Click for details]
Mar 15, 2015, 08:00:44 PM Self test - passed
Mar 14, 2015, 08:37:13 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-14-203713_[redacted].panic [Click for details]
Mar 14, 2015, 08:04:08 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-14-200408_[redacted].panic [Click for details]
Mar 14, 2015, 04:19:20 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-14-161920_[redacted].panic [Click for details]
Mar 14, 2015, 12:55:25 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-14-125525_[redacted].panic [Click for details]
Mar 1, 2015, 01:25:17 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-01-132517_[redacted].panic [Click for details]
Feb 27, 2015, 10:34:50 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-27-223450_[redacted].panic [Click for details]
Feb 25, 2015, 09:20:17 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-25-212017_[redacted].panic [Click for details]
Feb 17, 2015, 09:47:52 AM /Library/Logs/DiagnosticReports/Kernel_2015-02-17-094752_[redacted].panic [Click for details]
Feb 16, 2015, 09:55:58 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-16-215558_[redacted].panic [Click for details]
Feb 15, 2015, 10:22:46 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-15-222246_[redacted].panic [Click for details]I found the panic file.
Anonymous UUID: BAD5C7EC-C960-AF52-5446-DBE5524FD2B5
Sun Mar 15 20:01:06 2015
*** Panic Report ***
panic(cpu 1 caller 0xffffff7f992cef63): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff813311f000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.8.6/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff811fee30b0 : 0xffffff801652fe41
0xffffff811fee3130 : 0xffffff7f992cef63
0xffffff811fee3210 : 0xffffff7f972ecb9f
0xffffff811fee32d0 : 0xffffff7f973b618e
0xffffff811fee3310 : 0xffffff7f973b61fe
0xffffff811fee3380 : 0xffffff7f97635056
0xffffff811fee34b0 : 0xffffff7f973d982d
0xffffff811fee34d0 : 0xffffff7f972f35f1
0xffffff811fee3580 : 0xffffff7f972f10fc
0xffffff811fee3780 : 0xffffff7f972f2a4b
0xffffff811fee3850 : 0xffffff7f988ae018
0xffffff811fee3970 : 0xffffff7f988ad237
0xffffff811fee39a0 : 0xffffff7f988a4c8d
0xffffff811fee39e0 : 0xffffff7f988a545a
0xffffff811fee3ab0 : 0xffffff7f988a0129
0xffffff811fee3ae0 : 0xffffff7f988833a4
0xffffff811fee3b30 : 0xffffff8016b00652
0xffffff811fee3b60 : 0xffffff8016b01249
0xffffff811fee3bc0 : 0xffffff8016afe9c3
0xffffff811fee3d00 : 0xffffff80165e4a87
0xffffff811fee3e10 : 0xffffff8016533f8c
0xffffff811fee3e40 : 0xffffff8016518a93
0xffffff811fee3e90 : 0xffffff80165293bd
0xffffff811fee3f10 : 0xffffff80166059fa
0xffffff811fee3fb0 : 0xffffff8016636ea6
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.8.6)[BE610379-FAEA-3E8F-B6AF-F92B70B3C5CD]@0 xffffff7f992c0000->0xffffff7f992d3fff
dependency: com.apple.driver.AppleGraphicsControl(3.8.6)[76B001B1-30F1-3D72-B264-85D77B254C 2F]@0xffffff7f992b8000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f970d2000
dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f96d24000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f97245000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[42706EB3-1447-3931-A668-FBAC58AAAA 7A]@0xffffff7f992bb000
com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f9729c000->0xffffff7f97505fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f96d24000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[E5A48E71-70F5-3B01-81D3-C2B037BBE80A]@0xff ffff7f9728c000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f97245000
com.apple.GeForceTesla(10.0)[3EA67900-B4A9-30BB-964D-0904DA5421CC]@0xffffff7f98 846000->0xffffff7f98913fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f96d24000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[E5A48E71-70F5-3B01-81D3-C2B037BBE80A]@0xff ffff7f9728c000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f97245000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f9729c000
com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f97510000->0xffffff7f977b9fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f9729c000
dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f96d24000
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
14C1510
Kernel version:
Darwin Kernel Version 14.1.0: Thu Feb 26 19:26:47 PST 2015; root:xnu-2782.10.73~1/RELEASE_X86_64
Kernel UUID: 270413F7-3B44-3602-894F-AC0D392FCF8E
Kernel slide: 0x0000000016200000
Kernel text base: 0xffffff8016400000
__HIB text base: 0xffffff8016300000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 17132101765913
last loaded kext at 8002721604154: com.apple.filesystems.smbfs 3.0.0 (addr 0xffffff7f993b2000, size 389120)
last unloaded kext at 153961282405: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f97a32000, size 65536)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.15.5
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleHDA 269.25
com.apple.GeForceTesla 10.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphics 10.0.0
com.apple.driver.AppleIntelHDGraphicsFB 10.0.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleMuxControl 3.8.6
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.5.1
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.3
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOSurface 97
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.driver.AppleGraphicsControl 3.8.6
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.3
com.apple.iokit.IOUSBMassStorageClass 3.7.1
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.CoreStorage 471.10.6
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.3
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.iokit.IO80211Family 710.55
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
And my hardward profile
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i5
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 8 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MBP61.0057.B0C
SMC Version (system): 1.58f17
Serial Number (system): W81040MUAGX
Hardware UUID: AE13C868-E4BF-5C1C-9DBD-D1D6AF1B5C47
Sudden Motion Sensor:
State: Enabled -
Pages 08 docs 'too old' to open in Pages 5.
It tells me to first save them in Pages 09 but I don't have it!
What's more, I can no longer get it because Pages 5 has replaced it in the App Store!
A bit confused. Any ideas? I'm willing to buy Pages 09, even though that's ridiculous, but how?Same problem here. A temporary fix is to export Pages 08 documents as Word files, and then open the Word versions in Pages 5.
I saw an Apple genius about this problem and she gave me Pages 09 at no charge, but also said there's no solution, presently, except to do as the warning message says - save them in 09 first and then reopen them into Pages 5. To my knowledge, there's no way to convert them en masse, so it has to be done individually. -
Help please. I upgraded to a new macbook and migrated everything. However, Office will not activate because it says too many copies are active. How do I delete the activiation for my old laptop? Thanks.
Use the Office activation phone number and call the automated activation menu. It will ask you how many installations you have. It will then issue you a new code for your new installation. Make sure your old installation is removed.
-
HELP!!! i have a mac g 5 and i uploaded Microsoft Office 2008 for my 90 year old mother. Now when she tries to open earlier word docs, they won't open at all :-( what happened? I SEE THE WORD IN THE NAVIGATION BAR BELOW, but when she tries to open a word doc, the navigation bar opens and closes around the Word symbol and nothing happens :-( i'm going crazy :-( PLEASE CAN SOMEONE HELP AND LET ME KNOW WHAT TO DO?
If you have not already done so, repair permissions and restart your computer. Or boot up from your install DVD and run "Repair Disk" from the Utility menu. When done, restart back to your desktop, repair permissions and restart your computer. Suggest that you post in the Microsoft Office for Mac Forums if the above does not work.
-
MY mac wont start past the gray screen. I tried starting on safe boot, single user user mode , recovery mode. Everything it gets stuck on the gray screen i even tried reinstalling it , same thing what should i do? it lets me reinstall sometimes Sometimes.... it is weird.
orshikhfromsc,
boot from the Mac OS X Install DVD that originally came in the box with your MacBook Pro (by holding down the C key as it starts up). When the desktop appears, select Disk Utility from the Utilities menu and erase your internal disk. After it’s been erased, reformat it. After it’s been reformatted, exit Disk Utility and reïnstall the version of Mac OS X from that DVD onto your internal disk. After that version of Mac OS X has been reïnstalled, boot from your internal disk and run Software Update to get it up-to-date within that version; that should allow you to redownload and reïnstall Mavericks, if desired. If Mavericks is reïnstalled, run Software Update again to get it up to date.
If you no longer have the two grey installation DVDs, you can purchase a replacement set from either Apple or iFixit. -
When will the ACROBAT PDF function work again for Office 2011 for MAC and PC?
HELP!!!!
Adobe Tech support suggested I submit my comment to this post in hopes that this will help resolve the issues. I feel for them having to field these calls.
I can no longer convert Excel, Word and Powerpoints to PDF. If our company converts one Office doc to PDF a day, we do at least 50 conversions to PDF. Since the 9.4.2 update, the PDF feature does not work on MAC...and since the 9.4.4 update it no longer works on a WIN system.
We have Acrobat 9 on all the MACs and PCs in the office. We downloaded Acrobat X to test it out when it first launched. Other than some nice bells and whistles with the convenient interface and new enhancements to the Portfolio feature, Acrobat X still does not do the basic function Acrobat was designed to do....convert to a PDF.
We began converting PDF's on the WIN systems because the file size and object data handling on MAC had become difficulty over the past year (lost fonts, file size bloated, etc). Now, nothing works on either system.
Last year Adobe and Microsoft Office suggested we upgrade to CS5 and the new OFFICE to fix the problems. MAC remains closed box which is why the system is so clean, but poses a real challenge when running non MAC software. Now Adobe advises that Acrobat only works on the previous version of Office (?), but not 2007 and that they are not compatible with the new office even thought it worked just a few weeks or so ago. Unfortunately, we have used some of the new features in the new Office and now are being asked to go back a step.
OFFICE automatically turns on your 90 day free tech support now when you call in to tell them PDF doesn't work. They feel they are giving YOU tech support. Last year, the Microsoft Office group advised that once they hand off to the PDF processor, that function is all Adobe. And it seems that Apple has their own Quark processor running scripts in between the two functions which is why the PDF file sizes are bloating on MACs.
The Adobe Acrobat engineers at AdobeMAX suggested to run Paralells or VMware on MAC in order to convert files to PDF properly/small size (which is what they say they do to get around the object data and bloating issues internally on their own MACs).
I know so many colleagues now who just run dual systems (WIN/MAC) so they can realize the full function of the Adobe software. It is not convenient when traveling or cost efficient for small businesses, but that is what we had to do to get our jobs done. I "HAD" a couple of the most incredible PDFing maching in my office until about a week ago...a $4k mega WIN System raided, 2 SDDs, 2 1TB HDDs, major video card, etc....and they are sitting lonely because PDF doesn't work anymore. But goodness, how fast it converted things to PDF.
Is there another patch coming imminenty to fix this issue?
I don't really care if there is a 32 bit or 64 bit issue. Customers pay premium price for the software which boasted 64 bit, etc and it should work as advertised. I ponder, are all my macs 64bit now??? They still don't work either. Customers depend on the software to do even the most basic functions in daily business and should not have to spend hours on the phone trying to figure out a problem that has nothing to do with them or a workaround because their investment did not work as advertised (and has genereally worked for years)....
One click of the button should be all that is necessary to make a PDF and make people everywhere happy when they need to send a secure output of their huge powerpoint to a customer to get business or their child's project for school that morning.
Is there a software war going on between the companies?
Are they rushing to market too quickly?
Do the companies thoroughly test the patches before running the updates?
Are there not enough API's or "hooks" allowing companies to make their products work with the different hardware, firmware, etc?
I don't really care what the internal issues are. Just fix it! The software should work as it is marketed (including the platform) and these companies need to get together and make it work (if that is the case) so their loyal customers can get their jobs done enabling them to purchase the next version of software that is suppose to be better than the last for their work.
Posted Respectfully and with hope this issue will be resolved promptly!Mr. Jones,
You are a real lifesaver!!!
It worked on the Mac. Will have to do some searches to find the same on the PC since the same is happening.
Do you happen to know why Adobe is saying they are not compatible with Office 2011 now? I found a link on the Adobe webite along those lines yesterday, but was not able to find it this morning to insert into this post.
Our CEO had a real meltdown at about 2am the other morning when trying to pdf something for a meeting the next day. Was not very pretty.
THANK YOU!!! -
Using ms office 2008 for mac home & student edition with snow leopard serv
Hi all,
I have a very particular question.
I have a new small business starting up and we want to make full use of leopard and snow leopard server in our infrastructure. We also want to use os x for all our client machines.
We want to use ms office 2008 for mac as our main offfice software but i believe we don't need all the uses or festures of the business edtion and i need to seek good advice and clarity on this.
We won't ever use any microsoft exchange servers but instead willl use the apple mail servers and all the other apple server services.
My question is, based on the fact that we will have an all apple mac os x backend and client frontend but want to use the ms office for mac as our business software, and also based on the fact that we wont use the "Build your Brand clip art, Build your skills by lynda.com, the Remote Desktop for mac 2, the Microsoft Exchange Server Support and the Microsoft Windows sharepoint services support, do we really need to go for the business edition? Can we not just use the home and student edition and get the same functionality using everything else apart form what we listed as we wont need these?
The other question is, the Entourage 2008, Web services Edition, will this work with an apple backend instead of ms exchange server?
Kind regards and thanks for your wise advice,
Neil WatsonThanks, Kurt--I understand now.
One reason I was alarmed was that evidently when the tech installed Office 2008, something went awry with either the key installer or the key code, because when I finished the first two updates (12.1 and 12.2), I tried to open Entourage to see if the problem I'd been having was resolved. Instead of opening, Office gave me a message that my product key was invalid! I did find the product key, and called the tech, who will come by to see what's wrong (he's an honest guy, so I'm sure it's a legitimate error of some kind, not a pirated copy). But the thought of installing two pages of updates and maybe running into the same glitch every time made me blanch. So I'm glad to know that Microsoft is still doing Service Packs for 2008! -
Using MS Office with a Mac OS...
I just bought a MacBook about a month ago. I have MS Office installed, with Mac OS. The documents take forever to load, and my Mac "crashes" several times a day - either my power point presentation or my word doc "stops responding" and even my Acrobat files crash. I got a mac to get away from PC crashes, and I'm forced to quit programs and/or re-boot it once a day! I'm ready to return to my 6 year old Dell laptop...
Thoughts? Advice?Since Office is not an Apple product, you'll probably want to use a forum dedicated to Microsoft's Mac products such as <http://www.microsoft.com/mac/community/community.aspx?pid=newsgroups> rather than an Apple forum
Be sure to search the forum first in case someone has already had a similar question answered. -
IWork on iPad & Office 2008 for Mac
Hi everyone,
I am not sure if this is the right place to ask this question, but are the iWork apps on the iPad capable of exporting documents to the Mac in a format that is readable by Office 2008 for Mac (i.e. .doc, docx, etc) or is it only iWork 09 on the Mac that is capable of opening documents created by these apps ?
Thanks,Infinite Lupe wrote:
I am not sure if this is the right place to ask this question, but are the iWork apps on the iPad capable of exporting documents to the Mac in a format that is readable by Office 2008 for Mac (i.e. .doc, docx, etc) or is it only iWork 09 on the Mac that is capable of opening documents created by these apps ?
Actually the responses here are not correct. Steve Jobs specifically said to Walt Mossberg that he could type a document in Pages on the iPad and then send it from the same device in Word format. The iWork apps on the iPad are going to be able to both read and export to their MS Office equivalents.
To hear Jobs state this in regard to Word, go to http://kara.allthingsd.com/20100128/boomtowns-apple-ipad-day-starring-walt-mossb erg-plus-a-steve-jobs-cameo/ and look for his comments at around the 3:25 mark in the video.
Message was edited by: Rick Mansfield
Message was edited by: Rick Mansfield -
My mac wont connect to the wifi network but all other devices are working fine! Please can you help
My Mac wont connect to my WiFi. It can see the network but has an "!" over the WiFi signal. My iPhone and Surface connect fine. My Mac was working fine yesterday. I've restarted the rooter, the Mac and still not luck. I've changed the WiFi channel, removed and re-added the WiFi network, but I still can't connect. Please can someone help.... thank you !
Power Cycle
Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
Restart the computer.
Start up in Safe Mode.
http://support.apple.com/kb/PH14204?viewlocale=en_US -
help! my mac wont boot
Have you tried Safe Boot?
You also might reset PRAM and reset SMC.
Have you tried booting with the Recovery System? See its possibilities here.
From there you can make repairs to your primary startup partition.
Do you have a backup? If not, do you have an external drive large enough to back up your primary drive? It would be good to have one in case your drive needs repair or replacement. -
My Mac wont start! what can i do?
My Mac wont start! After i restarted it for a update it just crash when i try to start it what can i do?
What and why aren't people doing something simple that has worked for the last 10 yrs:
Clone your system before you ever apply updates
Always have a working bootable backup (or two)
Keep the prior version on the shelf
Keep the combo updates around also.
It is not hard or rocket science.
There is no mechanism to undo rollback or restore check points. No utility to sandbox updates and revert as they sometimes go wrong. Things that are overdue.
MicroMat made having an "eDrive" partition s sinch to do and was its own recovery/emergency boot partition.
Carbon Copy Cloner has been around since 10.2.2, and later SuperDuper and others, Clone X etc.
A clean install is simple. Keeping your emergency boot drive for maintenance updated but with just Apple OS and essential drivers.
Use Safe Boot beforehand. People used AppleJack before updates or at first freeze or sign of trouble.
If you have more than enough room for TimeMachine, then a couple options:
Set aside 35GB is more than enough for emergency boot maintenance (Lion Recovery is nice but doesn't have everything your toolbox might want or need)...
Set up a partition large enough for your working system, again 40-80GB should be enough, you won't clone everything as you can leave your home account folders for TimeMachine if you want (but do want to copy your home Llibrary ~/Library). perfect job for Carbon Copy Cloner.
Setting up an external boot drive is 101 along with TimeMachine.
Not a good idea to have all your eggs in one basket two or more backup drives is better but...
TimeMachine - 350% your total files and changes needed to have file history archived,
Emergency OS
Clone OS
I prefer a 1.5TB minimum.would do fine for most. -
My Mac wont let me download anything, even software updates. it runs the whole download then restarts but tells me an error has occurred.
Please help! Nothing will download and i have a loading bar on start up!!!
The mac hasn't ever given me any problems, it has been since plugging my new iphone 4s into it,
As i havent had internet at my home for quite some time i dont know whether the fact the iphone was at a much newer version than the mac it confused itself????? help me please!?Hi there,
If you go to the Apple equivalent of: Appdata\Roaming\Apple Computer\iTunes\iPhone Software Updates (sorry am a mere PC user )
If there is a file titled iphone1,22.1_5F136Restore then try deleting it and then running iTunes without your iPhone attached.
Go to the menu and select Help/Software Updates which should then notify you that there are updates and allow you to download them in advance of restoring.
Hopefully this will download the update. Once completed attach the iPhone and restore.
Hopefully this might sort your issue out.
Ciao
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