MS outlook 2011 keeps crashing with yosemite 10 10 1
MS OUTLOOK keeps crashing since upgrading to OS X Yosemite 10.10.1
You probably have some software that you keep installing that is not compatible with Yosemite. The first thing you need to do is remove MacKeeper, which is a scam. See:
Ongoing MacKeeper fraud
Beyond that, it's impossible to say what might be causing the problem without more information. I would suggest downloading EtreCheck:
http://www.etresoft.com/etrecheck
Run it and post the report that it generates here.
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com.)
Similar Messages
-
Macbook pro early 2011 keep crashing with no reason.
My macbook pro early2011 keep crashing with no reason. What can I do? Is this a sign of virus? It just started a few days ago.
Un-install Avast and CleanMyMac2.
Avast Un-install
You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.
CleanMyMac - Uninstall
CleanMyMac2 Un-install
After un-installing, run this program to make sure you got all the pieces.
EasyFind – Spotlight Replacement -
Outlook 2013 keeps crashing with secman.dll since a few days.
Hi,
since a few days Outlook 2013 keeps crashing repeatedly within the first minute after starting.
After a few restarts of Outlook, it then works.
This appears to be the same issue as described here: http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/outlook-2013-multiple-crashes-upon-start-up/f2d6666c-8798-40a6-adad-1b486300d3ac
The crash signature looks like this:
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2014-04-23T06:21:22.000000000Z
EventRecordID 99646
Channel Application
Computer ELWS021.Ellis.local
Security
- EventData
OUTLOOK.EXE
15.0.4569.1503
52b0b282
secman.dll
4.0.0.1
50a14ebc
c0000005
000019cb
83c
01cf5ebc31b9de14
C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
C:\Program Files (x86)\NetPhone Client\secman.dll
7cd3271d-caaf-11e3-9262-005056c00008
I'm wondering if this might be related to one of the recent updates for Outlook 2013?
ThomasHi,
Did you installed any add-in for your Outlook? Please try to start Outlook in safe mode to check if the issue continues. To do this, press Windows key + R to open the Run command, type
outlook.exe /safe and press Enter.
If the issue would be gone in safe mode, please go to File > Options > Add-ins and disable suspicious add-in to resolve the problem.
If this issue persists in safe mode, please try to navigate to C:\Program Files (x86)\NetPhone Client and register the secman.dll to check the result. To do this, press Windows + R and type
cmd in the Run command, type
regsvr32.exe C:\Program Files (x86)\NetPhone Client\secman.dll
Restart Outlook to check the result.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support -
MacBook Pro (2011) 13" keeps crashing with Yosemite 10.10.2
My MacBook Pro8,1 (early 2011) "Core i7" 13" started crashing after I upgraded and installed the free Yosemite 10.10.2 from Apple. Has anyone else with a similar model MacBook Pro laptop experienced this problem in general? Problems with Yosemite started soon after the upgrade install... the startup would get to full boot up after several restarts then crash after a time. At first I thought it was a conflict with other applications. Then after days of trouble shooting and even changing to a new Samsung EVO 250 SSD the problem still recurred repeatedly. I have re-installed the original install CD numerous times checking disk utility, partitions, etc. and got Snow Leopard 10.6.6 installed OK. Then I would update all that I could clicking updates on the Apple menu icon up till OS 10.6.8 and some other applications. Up till that things seemed to be OK. As soon as I downloaded Yosemite OS 10.10.2 and installed it...then all the crashing problems began. I could get into safe install every now again then restart only to get in a startup crash loop. I've repeatedly check my new SSD with disk utility and volumes are OK. I've run virus checks with no infection. I've run a hardware test (provided on one of the original CDs) with only good result. So I'm really baffled when my understanding is MacBook Pro of my vintage can accept OS 10.10.x as it doesn't appear to be OK on my laptop. Perhaps it clashes with my virus checker (MacKeeper) or some other application. Can anyone shed light on this problem or have a similar problem?
You probably have some software that you keep installing that is not compatible with Yosemite. The first thing you need to do is remove MacKeeper, which is a scam. See:
Ongoing MacKeeper fraud
Beyond that, it's impossible to say what might be causing the problem without more information. I would suggest downloading EtreCheck:
http://www.etresoft.com/etrecheck
Run it and post the report that it generates here.
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com.) -
Outlook 2011 became slow with Yosemite when online
Dear all,
I have a iMac 24-inch, early 2009. (processor 2.93 GHz Intel Core 2 Duo, 8 Gbytes DDR3, NVDIA Ge Force GT 120 256 Mb, with HD SATA with 626,2 Gb free).
I install from scratch Yosemite (10.10) and also from scratch, Microsoft Office 2011.
Applied all the upgrades, 10.4.6 (service pack 3).
Set my account as usual.
Outlook opens without problem but at each "click" on a message, body of a message, calendar entries, etc.., I got the spinning cursor (rainbow colour) and keeps spinning for more than 15 seconds.
Also I have the same behaviour in my Mac Book Air (8 GB RAM, 512 SSD, Yosemite 10.10)
I notice that if my iMac is not connected to the internet, it is very fast. And when I change it status to online I starting having the same problems as described.
Is there anyone with the same behaviour? Any suggestion (remember, my installation is totaly done from scratch)
Thank you
Best Regards
MarioThank you Tim,
I will move it to iMac forum.
By the way MS Office is up to date.
Thank you
Best Regards,
Mário -
Outlook 2011 slow, clunky and keeps crashing with macbook pro os x 10.8.4 - any hints?? ta
You might look in your User Library for Outlook .plist(s). They probably start with com.microsoft.
Quit Outlook.
Either hold down the option key while using the Finder “Go To Folder” command and select your user Library in your home folder or use the Finder “Go To Folder” command and enter ~/Library/Preferences. Move the .plist(s) to your desktop.
Open the application and test. If it works okay, delete the plist(s) from the desktop.
If the application is the same, return the .plist(s) to where you got them from, overwriting the newer ones.
If you prefer to make your user library permanently visible, use the Terminal command found below.
Show User Library
You might want to bookmark the command. I had to use it again after I installed 10.8.4. I have also been informed that if you drag the user library to Finder it will remain visible. -
Outlook Mac 2011 keeps crashing after Maverick installation
Hi everyone,
just installed Maverick. Now my Outlook Mac 2011 keeps crashing. I just freezes up and eventually pops a window stating "microsoft outlook must be closed because an error occured. any unsaved work may be lost.". Anyone seen this too and found a way to fix?
Cheers,I have found MS Office databases to be fragile. When I had the 2008 version, it was corrupted by an MS Office upadate. The same thing recently occurred to me in MS Office 2011 after I migrated to a new iMac. The tech support person from Microsoft had to reinstall MS Office 2011 from scratch and I had to start over with a new Main Identity.
Fortunately, there are ways to migrate all your old email to a new main identity but it is a pain.
I suggest you head over to the Microsoft forums to see what they are saying over there. It could be that your database was corrupted by the update to Mavericks but there are other things that cause that delicate database to get corrupted. I realize this does not fix your problems but you might gain some additional insights at the Microsoft web site.
Jay -
Outlook 2011 DB crashed under System 10.10
Mac with Yosemite, in some incident, Outlook 2011 will crash, remove identity, remove and reinstall Office, have no
use. But this problem only happen in some Mac, not all, so far, I was not able to find a solution, wipe and reinstall System
10.10 is not an option I want to face yet
error - MS database Daemon has encountered a problem
[Exception : EXC_BAD_ACCESS]
because of this possible Outlook error, we have recommended our campus users (Cal St Univ Chico) to
postpone the 10.10 upgrade, anyone? thank you in advanceHi,
Maybe you can try to restart the database daemon and then see if issue persists:
Click on the Apple.
Open System Preferences.
Open Accounts.
Open the main account on the left hand side.
On the Login Items tab or Start up (depending on the Mac OS), click select an item that starts with "Microsoft" to highlight it and then click the minus “-“ sign.
When done, close the window.
Restart the Mac (Click Apple and then click Restart). Then check again.
Also, please note that this forum focuses on questions and feedback for
Windows-based Microsoft Office client. Since your query is directly related to Office for mac, I would suggest you to post in the forum of
Office for Mac, where you'll get better and quicker help with this:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Keeps crashing after Yosemite install - Need thoughts on what to do...
My 2013 Macbook Air keeps crashing after Yosemite install, time between crashes are more random than consistent and it can be anytginh from one hour to 6 hours between crashes. Enclosed the report below with the hope that someone has some tips on what to do here.... I've formatted the computer, reinstalled the OS and checked the drive for errors and I've found nothing so far.
Would be very grateful for any thoughts/tips on what to do here...
Anonymous UUID: BEEFE0EB-6E39-4774-2F21-C8DB361123F7
Tue Oct 21 23:43:49 2014
*** Panic Report ***
panic(cpu 0 caller 0xffffff8007d7a590): "a freed zone element has been modified in zone kalloc.1024: expected 0xdb989f771eb1bbd8 but found 0x60002, bits changed 0xdb989f771eb7bbda, at offset 0 of 1024 in element 0xffffff8018915c00, cookies 0x3f0011f6db804ed8 0x5352198c01c0537"@/SourceCache/xnu/xnu-2782.1.97/osfmk/kern/zalloc.c:496
Backtrace (CPU 0), Frame : Return Address
0xffffff81102c32d0 : 0xffffff8007d3a811
0xffffff81102c3350 : 0xffffff8007d7a590
0xffffff81102c33c0 : 0xffffff8007d79c17
0xffffff81102c3400 : 0xffffff8007d78de7
0xffffff81102c3530 : 0xffffff800813160e
0xffffff81102c36d0 : 0xffffff800812aab9
0xffffff81102c3760 : 0xffffff8008140ccf
0xffffff81102c3930 : 0xffffff8007f3f2f8
0xffffff81102c3a10 : 0xffffff8007f3ea95
0xffffff81102c3b40 : 0xffffff8007f52005
0xffffff81102c3b90 : 0xffffff8007f62505
0xffffff81102c3d90 : 0xffffff8007f56d87
0xffffff81102c3f50 : 0xffffff800824dcb2
0xffffff81102c3fb0 : 0xffffff8007e3ac46
BSD process name corresponding to current thread: PhotoStreamAgent
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000007a00000
Kernel text base: 0xffffff8007c00000
__HIB text base: 0xffffff8007b00000
System model name: MacBookAir6,1 (Mac-35C1E88140C3E6CF)
System uptime in nanoseconds: 16215962667183
last loaded kext at 9812882932706: com.apple.filesystems.smbfs 3.0.0 (addr 0xffffff7f8a0e1000, size 389120)
last unloaded kext at 1736098368348: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f895e6000, size 16384)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AudioAUUC 1.70
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AGPM 100.14.37
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD5000Graphics 10.0.0
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleUSBEthernet 2.4.7
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AirPort.Brcm4360 900.19.8
com.apple.driver.AppleCameraInterface 5.23.0
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleIntelFramebufferAzul 10.0.0
com.apple.filesystems.autofs 3.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleTopCaseHIDEventDriver 46.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.IOBluetoothHIDDriver 4.3.0f10
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.iokit.IOSurface 97
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOSerialFamily 11
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471
com.apple.driver.AppleHIDKeyboard 175.5
com.apple.driver.AppleHSSPIHIDDriver 26.2
com.apple.driver.AppleMultitouchDriver 260.30
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.driver.AppleHSSPISupport 26.2
com.apple.driver.AppleIntelLpssSpiController 2.0.45
com.apple.driver.AppleIntelLpssDmac 2.0.45
com.apple.driver.AppleIntelLpssGspi 2.0.45
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookAir6,1, BootROM MBA61.0099.B16, 2 processors, Intel Core i7, 1.7 GHz, 8 GB, SMC 2.12f143
Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.15.124.12.8)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500,28 GB
USB Device: My Passport 0824
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Air, Apple Inc., 23.6Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
Outlook 2013 keeps crashing. (mso.dll Exception code: 0xc0000005)
Outlook 2013 is crashing for a lot of my users and myself included. Looking at the event viewer, it is crashing iwth mso.dll with Exception code: 0xc0000005. It usually happens overnight. I'd leave for the day and when I get in in the morning, outlook
has crashed. I have tried manually disabling all add-ins but that did not help. Then I ran outlook in safe mode but still the same crash. I have deleted the mso.dll to have outlook reinstall it but that didn't help. I see that other people have the same issue
but still no resolution (http://social.technet.microsoft.com/Forums/office/en-US/eedc120d-de4b-4236-a114-2492f3041e04/ms-outlook-2013-keeps-crashing?forum=officeitpro and http://social.technet.microsoft.com/Forums/office/en-US/0ee701d1-b341-4448-878a-1a26618262c1/microsoft-outlook-2013-has-stopped-working-and-crashes-everytime?forum=outlook )
anyone have any new input?Hello again dom8925,
When all else is tried to no avail, can you do an offline virus scan on any of the problematic computers? Here's how:
1. Check if the computer has a 32- or a 64-bit system. Right-click on Computer icon, choose Properties. System type reveals the bitness.
2. Download the appropriate virus scanning version from http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline
Note: If you're on Windows 8.1: http://windows.microsoft.com/en-us/windows/what-is-windows-defender-offline-beta
3. Insert a USB stick with nothing important on. Observe the drive letter (F:, G: etc ...) assigned to it.
4. Start the downloaded program and follow the instructions. Note: Choose the correct drive letter from 3 above.
5. Restart your computer so it will boot from the USB stick. Depending on computer brand you can often press F12 to get a boot menu.
Sometimes you have to enter BIOS to tell the computer to boot from USB if present.
The quick scan starts. Abort it and select Full Scan. Let it run overnight or till finished.
Best regards George
I've tried that with no success. Plus it can happen on a brand new freshly installed environment. Only thing that remedies the situation was disabling all Outlook GPOs on a test user and test pc. -
Outlook 2011 keeps forgetting Gmail passwords
For some reason Outlook 2011 keeps forgetting passwords. It only forgets Gmail passwords, not Hotmail or other accounts. It seems to happen irregularly every one or two weeks. Any idea why this happens or how to stop it?
cheers
RobinI, too, use Outlook 2011 and will occasionally get a message that indicates, both on my Gail accounts and on my iCloud account, that no connection can be made and would I like to reenter my password. I just click "No" and, lo and behold, my mail comes pouring in. I don't think that it's a problem with Outlook - I think that with IMAP accounts there are just occasional 'hiccups' on the server side.
Clinton -
My MacBook Pro (version 10.7.5 4GB)keeps crashing with the error message 'Your MAC OSX start up disk has no more space available for application memory' - what do i do. I keep force quitting the applications and turning the computer off but it happens again after a while
Hhow much goal and free hard disk space is available? Sounds like you need to move some things off of that hard drive.
-
After new Itunes update ... it keeps crashing with Windows 8.1 and doesn't recognize my iphone or ipad to syn. Frustrated!!! I have unninstalled it .. installed it, but nothing happens. I even loaded an earlier itunes version, it worked without crashing, but it still did not recognize iphone or ipad.
Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)
-
Dreamweaver CS5.5, v11.5, Build 5366 keeps crashing with Mac OS 10.7.5. This started a few weeks ago. Dreamweaver crashes at random time so I cannot pinpoint one thing that causes it. It just crashed as I was trying to adjust margins in a style sheet. I have tried deleting preferences and reinstalling the software. Both worked for a day or 2 and then the crashes started again. I'm at the point now where I have to save after every change so I don't lose them…but that isn't allowing me to experiment before saving. This is very frustrating. Were there any releases beyond build 5366 or v11.5? When I check for updates, I am told that my software is up to date.
I have no idea what to try next.When DW starts acting weird, the first thing to try is Deleting Corrupted Cache in DW. Be sure to turn on hidden files & folders in your Mac Finder.
http://forums.adobe.com/thread/494811
If that doesn't help, try Restore Preferences
http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
If all else fails, use the CC Cleaner Tools below followed by a software re-install.
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Nancy O. -
I have an iMac with 10.9.1 and an iPhone 5 also updated to the newest system and I cannot get a sync set up between Ical and the iPhone or Outlook 2011 mac calendar with the iphone. I would perfer using outlook but will settle for the Imac calendar
It depends on what iMac you have. If it is an old PPC (G4 orG5) iMac then no further upgrades are possible. If it an Intel iMac:
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
(NB: PowerPC applications can still be run in Snow Leopard using Rosetta, but they will not work in later versions of OS X.)
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
http://support.apple.com/kb/DL1399
Check via Software Update whether any further updates are required, particularly to iTunes.
You should now see the App Store icon in iTunes, and you now need to set up your account:
http://support.apple.com/kb/HT4479
You can now upgrade to Mavericks OS 10.9 for free IF you have one of the following Macs, with not less than 2GB of RAM, and at least 8GB of available space on your hard drive:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac Mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
iCloud system requirements:
http://support.apple.com/kb/ht4759
If you cannot run Mavericks you can purchase the code to use to download Lion from the App Store (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard):
http://store.apple.com/us/product/D6106Z/A/os-x-lion
or Mountain Lion:
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion
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