MS OUTLOOK PROMPT USERNAME AND PASSWORD REPEATLY WHEN WE LOGIN WINDOWS 8.1 WITH DOMAIN USER ON WINDOWS SERVER 2008R2
Dear Sir
My name is sandeep and i have a technical issue with MS office Outlook 2007 standard. the problem is i have windows 8.1 pro. and i have installed office 2007 standard on it. i have also joined this windows 8.1 to Domain Network(I have
domain Server on Windows server 2008R2) now problem is that when i login with domain user on this windows 8.1 and configure my MS outlook the it prompts user name and password again and again showing error "
Server responded -ERR access denied" and if i login windows 8.1 with its local administrator user the all runs file then ms outlook does
not prompt for username and password. this problem with only windows 8.1 domain login.. please suggest what to do and how this problem will be resolved..
Regards
sandeep Kumar
Hi,
Did it work correctly before when logging in with domain user account? If so, please try opening Control Panel > Credential Manager and remove the cached credential entry of the Outlook account, and then restart Outlook to test the issue again.
See:
https://support.microsoft.com/en-us/kb/2762344/en-us
Please also try logging into your email account from webmail access to see if there is any error.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]
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