MS Project 2010 Product Key Activation Error

Hello,
Our company purchased a version of MS Project 2010 a few years ago and it was installed on a laptop in our office and was working without any issues. However, that laptop recently had a virus issue and it needed to be completely cleaned off and rebuilt.
So now I am reinstalling all the software that was on that laptop. When I try to install the MS Project 2010 for that laptop it says that the Product Key is good and lets me install Project, but when I open Project it asks to Activate the version using
the Key online. When I say yes, it says that the Product cannot be activated because the Key is not valid.
Why won't it let me activate? It is the same version that was previously installed on the same laptop? Please let me know what I need to do to activate this software. Thank you.
- Sarah

smonville1,
I think this is an issue you'll have to resolve by contacting Microsoft directly. Have your key available when you talk to them.
John

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This question was solved.
View Solution.

LetsGoPerds wrote:
I located the Office 2010 product key sticker on the side of my computer. ....
Hi,
No, that is NOT Office product key, it's Windows product key. Your machine has pre-installed TRIAL version. If you wish to continue to use it you have to buy e keycard. I really hate this practice from vendors and ALWAYS uninstall trial software on my computers. Please check the following link to buy product keycard.
http://office.microsoft.com/en-us/buy/product-key-card-FX101850744.aspx
You can pay much cheaper for Home & Student version and a lot cheaper with a student id card.
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MS Project 2010 Product Key Activation Error

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