MS Remote Desktop for Mac (v8.0.9 - 8.0.12): issue with "Session (ID #) remote control failed."
Hello,
I'm a SysAdmin for a small-med business in CO. We use a cluster of 3 RDS servers that are load-balanced with round-robin DNS and an RD Gateway. When I remote in from a PC, all works as expected. However, when I remote in from my MacPro (my main machine at home)
and try to remote control a user's session, I get this error:
Note the ID number is unique to the user's RDP session, so will vary each time.
This is 100% a bug in the "Microsoft Remote Desktop for Mac" program; I am positive of it at this point.
Does anyone from MS actually monitor these threads at all, or am I wasting my time? Thanks...
Hi,
As this happens with him specific from MRD MAC check whether he is taking RDP with IP address or hostname. Also try to uncheck the Option "Bypass RD Gateway for local address" under RDSH configuration and verify the result.
Also for more detail he can collect log from MAC side by following path.
Microsoft Remote Desktop>About Microsoft Remote Desktop>Send log via email
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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[2014-Mar-27 19:48:56] RDP (0): --- BEGIN INTERFACE LIST ---
[2014-Mar-27 19:48:56] RDP (0): lo0 af=18 addr= netmask=
[2014-Mar-27 19:48:56] RDP (0): lo0 af=30 (AF_INET6) addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
[2014-Mar-27 19:48:56] RDP (0): lo0 af=2 (AF_INET) addr=127.0.0.1 netmask=255.0.0.0
[2014-Mar-27 19:48:56] RDP (0): lo0 af=30 (AF_INET6) addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
[2014-Mar-27 19:48:56] RDP (0): gif0 af=18 addr= netmask=
[2014-Mar-27 19:48:56] RDP (0): stf0 af=18 addr= netmask=
[2014-Mar-27 19:48:56] RDP (0): en0 af=18 addr= netmask=
[2014-Mar-27 19:48:56] RDP (0): en1 af=18 addr= netmask=
[2014-Mar-27 19:48:56] RDP (0): en1 af=30 (AF_INET6) addr=fe80::226:bbff:fe00:c3d7%en1
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-27 19:48:56] RDP (0): en1 af=2 (AF_INET) addr=192.168.0.89 netmask=255.255.255.0
[2014-Mar-27 19:48:56] RDP (0): fw0 af=18 addr= netmask=
[2014-Mar-27 19:48:56] RDP (0): p2p0 af=18 addr= netmask=
[2014-Mar-27 19:48:56] RDP (0): utun0 af=18 addr= netmask=
[2014-Mar-27 19:48:56] RDP (0): utun0 af=30 (AF_INET6) addr=fe80::e1eb:119:5ad9:da9%utun0
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-27 19:48:56] RDP (0): utun0 af=30 (AF_INET6) addr=fdce:4b1d:30c:78f8:e1eb:119:5ad9:da9
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-27 19:48:56] RDP (0): --- END INTERFACE LIST ---
[2014-Mar-27 19:48:56] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
[2014-Mar-27 19:48:56] RDP (0): client version: 8.0.24428
[2014-Mar-27 19:48:56] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Mar-27 19:48:56] RDP (0): Resolved '10.1.10.11' to '10.1.10.11' using NameResolveMethod_DNS(1)
[2014-Mar-27 19:49:04] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Mar-27 19:49:04] RDP (0): ------ END ACTIVE CONNECTION ------
[2014-Mar-27 19:49:04] RDP (0): --- BEGIN INTERFACE LIST ---
[2014-Mar-27 19:49:04] RDP (0): lo0 af=18 addr= netmask=
[2014-Mar-27 19:49:04] RDP (0): lo0 af=30 (AF_INET6) addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
[2014-Mar-27 19:49:04] RDP (0): lo0 af=2 (AF_INET) addr=127.0.0.1 netmask=255.0.0.0
[2014-Mar-27 19:49:04] RDP (0): lo0 af=30 (AF_INET6) addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
[2014-Mar-27 19:49:04] RDP (0): gif0 af=18 addr= netmask=
[2014-Mar-27 19:49:04] RDP (0): stf0 af=18 addr= netmask=
[2014-Mar-27 19:49:04] RDP (0): en0 af=18 addr= netmask=
[2014-Mar-27 19:49:04] RDP (0): en1 af=18 addr= netmask=
[2014-Mar-27 19:49:04] RDP (0): en1 af=30 (AF_INET6) addr=fe80::226:bbff:fe00:c3d7%en1
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-27 19:49:04] RDP (0): en1 af=2 (AF_INET) addr=192.168.0.89 netmask=255.255.255.0
[2014-Mar-27 19:49:04] RDP (0): fw0 af=18 addr= netmask=
[2014-Mar-27 19:49:04] RDP (0): p2p0 af=18 addr= netmask=
[2014-Mar-27 19:49:04] RDP (0): utun0 af=18 addr= netmask=
[2014-Mar-27 19:49:04] RDP (0): utun0 af=30 (AF_INET6) addr=fe80::e1eb:119:5ad9:da9%utun0
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-27 19:49:04] RDP (0): utun0 af=30 (AF_INET6) addr=fdce:4b1d:30c:78f8:e1eb:119:5ad9:da9
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-27 19:49:04] RDP (0): --- END INTERFACE LIST ---
[2014-Mar-27 19:49:04] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
[2014-Mar-27 19:49:04] RDP (0): client version: 8.0.24428
[2014-Mar-27 19:49:05] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Mar-27 19:49:05] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
[2014-Mar-27 19:49:05] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
[2014-Mar-27 19:49:07] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
User Message : The gateway failed to connect with the message:
500 Internal Server Error
[2014-Mar-27 19:49:07] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
User Message : The gateway failed to connect with the message:
500 Internal Server Error
[2014-Mar-27 19:49:07] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
[2014-Mar-27 19:49:07] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Mar-27 19:49:07] RDP (0): ------ END ACTIVE CONNECTION ------
[2014-Mar-27 19:49:15] RDP (0): *** Application terminated ***
[2014-Mar-29 12:03:43] RDP (0): Final rdp configuration used: gatewayhostname:s:javpeds.com
screen mode id:i:2
use multimon:i:0
session bpp:i:24
full address:s:10.1.10.11
audiomode:i:2
username:s:javpeds\ptraquair
disable wallpaper:i:0
disable full window drag:i:0
disable menu anims:i:0
disable themes:i:0
alternate shell:s:
shell working directory:s:
authentication level:i:2
connect to console:i:0
gatewayusagemethod:i:1
disable cursor setting:i:0
allow font smoothing:i:1
allow desktop com"font-family:'SF Cartoonist Hand';font-size:18px;line-height:normal;" />bookmarktype:i:3
use redirection server name:i:0
[2014-Mar-29 12:03:43] RDP (0): --- BEGIN INTERFACE LIST ---
[2014-Mar-29 12:03:43] RDP (0): lo0 af=18 addr= netmask=
[2014-Mar-29 12:03:43] RDP (0): lo0 af=30 (AF_INET6) addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
[2014-Mar-29 12:03:43] RDP (0): lo0 af=2 (AF_INET) addr=127.0.0.1 netmask=255.0.0.0
[2014-Mar-29 12:03:43] RDP (0): lo0 af=30 (AF_INET6) addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:03:43] RDP (0): gif0 af=18 addr= netmask=
[2014-Mar-29 12:03:43] RDP (0): stf0 af=18 addr= netmask=
[2014-Mar-29 12:03:43] RDP (0): en0 af=18 addr= netmask=
[2014-Mar-29 12:03:43] RDP (0): en1 af=18 addr= netmask=
[2014-Mar-29 12:03:43] RDP (0): en1 af=30 (AF_INET6) addr=fe80::226:bbff:fe00:c3d7%en1
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:03:43] RDP (0): en1 af=2 (AF_INET) addr=192.168.1.29 netmask=255.255.255.0
[2014-Mar-29 12:03:43] RDP (0): fw0 af=18 addr= netmask=
[2014-Mar-29 12:03:43] RDP (0): p2p0 af=18 addr= netmask=
[2014-Mar-29 12:03:43] RDP (0): utun0 af=18 addr= netmask=
[2014-Mar-29 12:03:43] RDP (0): utun0 af=30 (AF_INET6) addr=fe80::c852:1a8d:126a:a88a%utun0
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:03:43] RDP (0): utun0 af=30 (AF_INET6) addr=fdce:4b1d:30c:78f8:c852:1a8d:126a:a88a
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:03:43] RDP (0): --- END INTERFACE LIST ---
[2014-Mar-29 12:03:43] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
[2014-Mar-29 12:03:43] RDP (0): client version: 8.0.24428
[2014-Mar-29 12:03:44] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Mar-29 12:03:44] RDP (0): Resolved '10.1.10.11' to '10.1.10.11' using NameResolveMethod_DNS(1)
[2014-Mar-29 12:03:52] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Mar-29 12:03:52] RDP (0): ------ END ACTIVE CONNECTION ------
[2014-Mar-29 12:03:52] RDP (0): --- BEGIN INTERFACE LIST ---
[2014-Mar-29 12:03:52] RDP (0): lo0 af=18 addr= netmask=
[2014-Mar-29 12:03:52] RDP (0): lo0 af=30 (AF_INET6) addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
[2014-Mar-29 12:03:52] RDP (0): lo0 af=2 (AF_INET) addr=127.0.0.1 netmask=255.0.0.0
[2014-Mar-29 12:03:52] RDP (0): lo0 af=30 (AF_INET6) addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:03:52] RDP (0): gif0 af=18 addr= netmask=
[2014-Mar-29 12:03:52] RDP (0): stf0 af=18 addr= netmask=
[2014-Mar-29 12:03:52] RDP (0): en0 af=18 addr= netmask=
[2014-Mar-29 12:03:52] RDP (0): en1 af=18 addr= netmask=
[2014-Mar-29 12:03:52] RDP (0): en1 af=30 (AF_INET6) addr=fe80::226:bbff:fe00:c3d7%en1
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:03:52] RDP (0): en1 af=2 (AF_INET) addr=192.168.1.29 netmask=255.255.255.0
[2014-Mar-29 12:03:52] RDP (0): fw0 af=18 addr= netmask=
[2014-Mar-29 12:03:52] RDP (0): p2p0 af=18 addr= netmask=
[2014-Mar-29 12:03:52] RDP (0): utun0 af=18 addr= netmask=
[2014-Mar-29 12:03:52] RDP (0): utun0 af=30 (AF_INET6) addr=fe80::c852:1a8d:126a:a88a%utun0
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:03:52] RDP (0): utun0 af=30 (AF_INET6) addr=fdce:4b1d:30c:78f8:c852:1a8d:126a:a88a
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:03:52] RDP (0): --- END INTERFACE LIST ---
[2014-Mar-29 12:03:52] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
[2014-Mar-29 12:03:52] RDP (0): client version: 8.0.24428
[2014-Mar-29 12:03:52] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Mar-29 12:03:52] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
[2014-Mar-29 12:03:52] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
[2014-Mar-29 12:03:53] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
User Message : The gateway failed to connect with the message:
500 Internal Server Error
[2014-Mar-29 12:03:53] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
User Message : The gateway failed to connect with the message:
500 Internal Server Error
[2014-Mar-29 12:03:53] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
[2014-Mar-29 12:03:53] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Mar-29 12:03:53] RDP (0): ------ END ACTIVE CONNECTION ------
[2014-Mar-29 12:04:24] RDP (0): *** Application terminated ***
[2014-Mar-29 12:53:47] RDP (0): Final rdp configuration used: gatewayhostname:s:javpeds.com
screen mode id:i:2
use multimon:i:0
session bpp:i:24
full address:s:10.1.10.11
audiomode:i:2
username:s:javpeds\ptraquair
disable wallpaper:i:0
disable full window drag:i:0
disable menu anims:i:0
disable themes:i:0
alternate shell:s:
shell working directory:s:
authentication level:i:2
connect to console:i:0
gatewayusagemethod:i:1
disable cursor setting:i:0
allow font smoothing:i:1
allow desktop com"font-family:'SF Cartoonist Hand';font-size:18px;line-height:normal;" />bookmarktype:i:3
use redirection server name:i:0
[2014-Mar-29 12:53:47] RDP (0): --- BEGIN INTERFACE LIST ---
[2014-Mar-29 12:53:47] RDP (0): lo0 af=18 addr= netmask=
[2014-Mar-29 12:53:47] RDP (0): lo0 af=30 (AF_INET6) addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
[2014-Mar-29 12:53:47] RDP (0): lo0 af=2 (AF_INET) addr=127.0.0.1 netmask=255.0.0.0
[2014-Mar-29 12:53:47] RDP (0): lo0 af=30 (AF_INET6) addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:53:47] RDP (0): gif0 af=18 addr= netmask=
[2014-Mar-29 12:53:47] RDP (0): stf0 af=18 addr= netmask=
[2014-Mar-29 12:53:47] RDP (0): en0 af=18 addr= netmask=
[2014-Mar-29 12:53:47] RDP (0): en1 af=18 addr= netmask=
[2014-Mar-29 12:53:47] RDP (0): en1 af=30 (AF_INET6) addr=fe80::226:bbff:fe00:c3d7%en1
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:53:47] RDP (0): en1 af=2 (AF_INET) addr=10.59.1.176 netmask=255.255.255.0
[2014-Mar-29 12:53:47] RDP (0): fw0 af=18 addr= netmask=
[2014-Mar-29 12:53:47] RDP (0): p2p0 af=18 addr= netmask=
[2014-Mar-29 12:53:47] RDP (0): utun0 af=18 addr= netmask=
[2014-Mar-29 12:53:47] RDP (0): utun0 af=30 (AF_INET6) addr=fe80::e590:f4:e6f3:79ee%utun0
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:53:47] RDP (0): utun0 af=30 (AF_INET6) addr=fdce:4b1d:30c:78f8:e590:f4:e6f3:79ee
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:53:47] RDP (0): --- END INTERFACE LIST ---
[2014-Mar-29 12:53:47] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
[2014-Mar-29 12:53:47] RDP (0): client version: 8.0.24428
[2014-Mar-29 12:53:47] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Mar-29 12:53:47] RDP (0): Resolved '10.1.10.11' to '10.1.10.11' using NameResolveMethod_DNS(1)
[2014-Mar-29 12:53:55] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Mar-29 12:53:55] RDP (0): ------ END ACTIVE CONNECTION ------
[2014-Mar-29 12:53:55] RDP (0): --- BEGIN INTERFACE LIST ---
[2014-Mar-29 12:53:55] RDP (0): lo0 af=18 addr= netmask=
[2014-Mar-29 12:53:55] RDP (0): lo0 af=30 (AF_INET6) addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
[2014-Mar-29 12:53:55] RDP (0): lo0 af=2 (AF_INET) addr=127.0.0.1 netmask=255.0.0.0
[2014-Mar-29 12:53:55] RDP (0): lo0 af=30 (AF_INET6) addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:53:55] RDP (0): gif0 af=18 addr= netmask=
[2014-Mar-29 12:53:55] RDP (0): stf0 af=18 addr= netmask=
[2014-Mar-29 12:53:55] RDP (0): en0 af=18 addr= netmask=
[2014-Mar-29 12:53:55] RDP (0): en1 af=18 addr= netmask=
[2014-Mar-29 12:53:55] RDP (0): en1 af=30 (AF_INET6) addr=fe80::226:bbff:fe00:c3d7%en1
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:53:55] RDP (0): en1 af=2 (AF_INET) addr=10.59.1.176 netmask=255.255.255.0
[2014-Mar-29 12:53:55] RDP (0): fw0 af=18 addr= netmask=
[2014-Mar-29 12:53:55] RDP (0): p2p0 af=18 addr= netmask=
[2014-Mar-29 12:53:55] RDP (0): utun0 af=18 addr= netmask=
[2014-Mar-29 12:53:55] RDP (0): utun0 af=30 (AF_INET6) addr=fe80::e590:f4:e6f3:79ee%utun0
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:53:55] RDP (0): utun0 af=30 (AF_INET6) addr=fdce:4b1d:30c:78f8:e590:f4:e6f3:79ee
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:53:55] RDP (0): --- END INTERFACE LIST ---
[2014-Mar-29 12:53:55] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
[2014-Mar-29 12:53:55] RDP (0): client version: 8.0.24428
[2014-Mar-29 12:53:55] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Mar-29 12:53:55] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
[2014-Mar-29 12:53:55] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
[2014-Mar-29 12:53:56] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
User Message : The gateway failed to connect with the message:
500 Internal Server Error
[2014-Mar-29 12:53:56] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
User Message : The gateway failed to connect with the message:
500 Internal Server Error
[2014-Mar-29 12:53:56] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
[2014-Mar-29 12:53:56] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Mar-29 12:53:56] RDP (0): ------ END ACTIVE CONNECTION ------
[2014-Mar-29 12:54:05] RDP (0): *** Application terminated *** -
Typo in error message from Microsoft Remote Desktop for Mac
Just found a bug in error message from Microsoft Remote Desktop (Version
8.0.9 (Build 25073))Hi Sergey,
Thanks for your feedback, i will update to the product group.
Regards.
Dharmesh Solanki
TechNet Community Support -
Microsoft Remote Desktop for MAC - Insert Key
Hi, can you please anyone tell me what combination of keys on the apple keyboard will do the INSERT function ... I tried everything like "fn + enter (works in Parallels Desktop)", etc.
and nothing work. ThanksHi,
I’m afraid that you have to use the On-screen Keyboard as a workaround.
Type without using the keyboard (On-Screen Keyboard)
http://windows.microsoft.com/en-us/windows/type-without-keyboard#type-without-keyboard=windows-7
Thanks.
Jeremy Wu
TechNet Community Support -
OS 10.6.3 and Remote Desktop for windows server, PDF Printer problem
We are using Remote desktop for mac by windows in the office to work on a remote windows server, On the server we are using a business software (Mamut) for sale. In OS 10.5 we are using the PDF Printer to transfer PDF (invoice) from the business software (Mamut) 'Mamut is seeing the PDF printer as any other printer' to the desk top of your mac, so we can attach the PDF to a mail before we send it out to a customer, but in OS 10.6 the PDF printer is removed! So we need a different way of transfer the PDF from the windows server to the mac desk top.
So now I am wondering if any one has a suggestion on how to fix this! if not we can't upgrade to OS 10.6, and that would be a shame!The thing is that in Mamut, we hit print, and because we us the PDF printer as Printer for Remote desk top, it pup up on the desk top of the mac, as a PDF. But in OS 10.6 there isn't any PDF printer to install, so then we have to make a PDF on the windows server and move it from the server to the mac, by mounting the HD from the Mac to the remote desk top, so it become edible in from the server. I think this is cumbersome.
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Do I have to buy remote desktop for all the computers I want to access?
I am trying to figure out if when I download the Remote Desktop for my laptop how do I then connect to my studio PC. Do I need to pay th 79 dollars again to hav the app running on the other computer?
You only install the Apple Remote Desktop app on a computer from which you want to do the controlling and management. You don't install it on the client systems. But the license for apps from the Mac App Store say that for personal use, you can install an app on all computers you own or control.
Note that if by "studio PC: you mean that your other computer is a Windows system, ARD won't install on it in any case, and won't even control it without you installing VNC on the Windows system.
Regards. -
Remote Desktop for OS X 10.6.8
My Hard Drive went on my mac and after replacing it and reinstalling OS X 10.6.8 I cannot download Remote Desktop from the app store, it says I need at least OS X 10.7. I use to have Remote Desktop from the app store before I had to replace my hard drive.
Does anyone know where I can download remote desktop for OS X 10.6.8? I already have the remote desktop that is included with Office 2011 but I want the one off the app store. I believe that the last version of the app store one to support OS X 10.6.8 was
version 8.0.4... but don't quote me on that.
Thanks!Hi,
Thank you for posting in Windows Server Forum.
I am afraid to inform you that there is no supported version of MRD for MAC 10.6.8 to download. You need to upgrade the MAC to 10.7 or 10.8 and then only you can take the benefit of new version.
https://itunes.apple.com/in/app/microsoft-remote-desktop/id715768417?mt=12
Thanks for your understanding and Support!
Regards.
Dharmesh Solanki
TechNet Community Support -
Hi, the App Store keeps asking me to download the update Remote Desktop Client Update 3.8.2 v1.1 but I have never purchased Remote Desktop Client so I am unsure why it is asking me to and worry that someone is trying to spy on me! Does anyone know why this is? Thanks in advance!
I find it interesting that since Screen Sharing is available, and works "just fine" that a Remote Desktop Client would be needed to be installed.
I installed it, but I'm not sure why.
I found the updated application in /System/Library/Core Services/RemoteManagement/ARDAgent
Which is also where the screen sharing and vnc bundles live. I clicked on it to see what would happen -- nothing.
I found these ports in another discussion
TCP and UDP port 3283
TCP and UDP port 5900. (Also used for Screen Sharing in OSX 10.5 and later)
port 22
This page confirms their use along with the use of other ports:
TCP and UDP ports used by Apple software products - Apple Support
Additionally TCP port 5432 is used by ARD
Having recently noticed (through "network utility" that my computers have had a "ton" of open connections.
This severely hurt system performance.
I note that neither my Airport Express nor my Mac can set up a firewall on these ports.
While I haven't noticed the ARD ports being used, I cannot help but wonder if this is set up for a CIA/NSA backdoor into my computers.
On a less paranoid level, perhaps Apple is planning on adding on-line help to debug our problems in "real-time". ;-)
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