Ms updates does not work after recovery win 7 pro on dv4-2167sb

info on problems with MS updates right after a new install of win 7 pro: does not install updates and will not install SP1 from down load . I used recovery disks I made. The OS [win 7 pro] recovered great but MS updates did not work from  the get-go..  {Personal Information Removed} HP NEEDS TO GET ME OS RECOVERY THAT WORKER I HAVE 4 OF THIS DV4-2167SB 'S
Been on the phone with hp [not US] for more than hr.  talked to two svr. hungup on 3 times,  HP needs some New VP's.

Hi VP_IA_DOT,
I saw your post and forwarded it to the right people for their review. You should hear back from someone shortly via private message on this Forum.
Thanks,
NicNac - HP Support Forums Moderator
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