MS Word Crashes after saving document

Question

I'm using MS Office 2011. After upgrading my Macbook Pro to OS X 10.9.4, my Microsoft Word (version 14.4.3) crashes after saving a Word document. I've tried using Word in Safe Boot and the same crashing happens after two or three saves to the Word document I'm working on. I've also tried emptying the AutoRecovery folder, and moving the files "com.microsoft.Word.plist" and "Normal" to the desktop. All to no avail. Word still crashes after two or three saves to the document. Please help! It's so frustrating to lose the changes I'm making in a document due to Word crashing after saving.

Answer 1

First test in a new User to verify that Office is now working correctly in another User. Log into Guest User or create a new User in System Preferences.
If the problem goes away, the problem is in your User's account.
If the problem exists in the new User.... you need to reinstall Office.
Be sure to fully update after reinstalling.
Be sure you have your CD Key for activation.
Updaters have to be applied in order. Depending on what version installer you have, there are only two combo updaters that you might need.
(If you have an early installer you'll first need to update to 14.1.0)
Microsoft Office for Mac 2011 Service Pack 1 (14.1.0)
http://www.microsoft.com/en-us/download/details.aspx?id=17198
(Later installers installed 14.2 or higher.)
Microsoft Office for Mac 2011 14.4.3 Update (requires 14.1.0 or newer)
http://www.microsoft.com/en-us/download/confirmation.aspx?id=43378
Install Basics
Not only should Safari be quit but all browsers and hidden Microsoft processes like the Microsoft Database daemon and SyncServicesAgent. To disable these applications:
Log out under the Apple in the Menu bar
Log in and hold down the Shift key (this disables all startup items including the hidden ones)
Restart after installing 14.1.0 and again after installing 14.4.3
Note for the MAU and MERP updaters you do NOT have to restart after updating. These are found in the root Library:
/Library/Application Support/Microsoft/
Why Restart?
The Restart after updater will force a file that stores the version info to update. This should happen automatically but sometimes it doesn't. The next updater will fail and you will have to re-install Office. The restart is a quick step that will save time in the long term.