MS Word email attachments do not open on my E6

When I receive a MS Word attachment via email and try to open it, I get a "Unable to open. Attachment file not supported" message. When I use QuickOffice and access my Dropbox, I can open any document and make edits. Does anyone have an idea what could be happening? Just some background info, here in the  US the MS App update and Belle Refresh has not been made available so I working with initial Belle release to the E6.

have you tried downloading and using Picsel Smart Office that is available in the Nokia Store for your device? I used that on my N8 on Belle and found it to be much better than MS Apps / Office and QuickOffice.

Similar Messages

  • Email attachments will not open

    Running Windows XP on a Dell Inspiron. Email attachments will not open on any emails, they will open in IE. In the past it would only happen on once in a while but then it would just be a gray box where a pic would be. Now no attachments will open.
    == This happened ==
    Every time Firefox opened
    == End op April 2010

    Check the image exceptions: Tools > Options > Content: Load Images: Exceptions - See [[Options window - Content panel]]
    A way to see which images are blocked is to click the favicon (''Site Identification'' icon) on the left side of the location bar and click the "More Information" button.
    This will open the Security tab of the ''Page Info'' window (also accessible via Tools > Page Info).
    Go to the ''Media'' tab of that Page Info window.
    Select the first image and scroll down though the list with the Down arrow.
    If an image is grayed and there is a check-mark in the box ''Block Images from...'' then remove that mark to unblock the images from that domain.
    See also [[Images or animations do not show]] and http://kb.mozillazine.org/Images_or_animations_do_not_load

  • After updating to iOs 7 mp4 videos as email attachments do not open

    After updating to iOs 7, video files in .mp4 format, that I receive from my wifi camera at home by email as attachments do not open. In the email it says "touch to download", but nothing happens when I do. Needless to say that before the update, all videos were being opened upon touching on the attachment.
    Can anyone help?
    Thanks

    its—vic wrote:
    dont mind other people criticizing other's questions and opinions.
    Once again, I wasn't criticizing. I am curious. I don't understand why people are interested in this feature and would like to know why so that I can possibly make better suggestions. But, if rather than answer a simple question, you want to cast aspersions, obviously you're not the person I should be asking.
    Best of luck.

  • Email attachments do not open when I click on attachment?

    I can no longer open email attachments when I click on them . I have to first click on control and then open them. Can any one explain why this is please?

    Thunderbird does not play video. You need to correct software to open the file types you are being sent.

  • Pdf email attachments won't open

    After upgrading to IOS 7 the pdf email attachments are not opening...just says "loading" and never loads.

    Hi DVFFTI,
    I'm not sure from your description if you're having the same problem I was having.
    In my case, PDF attachments would only display as a single image of the first page of the PDF.
    The only option I had was to Copy or Save the image. I couldn't open a preview of the full PDF in Mail or tap to 'Open in...' a different app.
    Turns out that I had too many apps on my iPhone that can read PDFs, for example, Dropbox, Evernote, iBooks, Kindle, etc. even a Canon app for remote printing.
    Removing one of them fixed the issue for me.
    I remember this happening before and seeing other threads about this, so I don't think it's specific to iOS 7.
    Give it a go and see if it fixes your problem. Hope it helps.

  • My email attachments won't open after ios7.1 update on 4s! HELP!

    I recently updated my 4s to the new software, iOS7.1. Since then, my Word document email attachements are not opening. When I try and open attachments I just get a message saying "OfficeOpen XML word processing document" on a blank screen. All attachments were opening before the update... so I was wondering;
    Is my phone "too old" for this software? (Phone is only 16 months old)
    Are the attachments emailed to me, in the wrong format for me to open them?
    Or is there something I need to change in the settings so I can open email attachments????
    Please help!
    I rely on my phone to email on the run for my job so desperatly need to get it working again!
    I also have an iPad2 and have updated it to the new iOS7.1 software and email attachments and everything else is working fine.... just my phone isn't!
    Thank you all so much for your help.

    I have same problem when I upgraded to ios 7.1.  I have done the test that by sending a attachment both in .doc format and docx format but still cannot open the attachement and the message said "OfficeOpen XML word processing document", I have tested another iPhone in ISO 7 which don't have any issues to open.
    I don't why Apple still don't doing something to solve it.  We are well known that iPhone / iPad is not only for home use, we are use this everyday for work.  Please kindly give us solution.

  • Word doc attachments won't open? only choice is "dropbox" or "airsharing"?

    word doc attachments won't open?my  only choice is "dropbox" or "airsharing"?
    i have a email that has a microsft word doc that was sent to me as a attachment and when i try and open it with my apple iphone 4 i get only 2 choices... dropbox or airsharing? i also have doc's to go on my phone but am not given that choice? they open just fine on my apple laptop.... can any help my with this? it must be a setting that i need to make?
      thanks,
                    JB

    Since your question is related to Microsoft products, I suggest you post your question on their own forums for their Mac software:
    http://answers.microsoft.com/en-us/mac

  • XfinityConnect Email attachments will not drag and drop.

    DATE (yyyy-mm-dd) : 2015-04-10 15:00PM Email attachments will not drag and drop.   This feature was working for years, then suddenly I only can attach files to an Email by opening up the directory browser to.... aaarg... go get one - file - at - a - time, or zip 'em up for the one fetch, yet still... drag and drop is soooooo much better. Specifications:Using XfinityConnect 'full' version.Do not use an email client.Browser/version Windows Explorer V11Cleared browser cache.Operating system: Windows 7 Ultimate 

    I have the same complaint.  Drag and drop worked until last week, 2015-04-05!    Must now do one at a time through the ATTACH button at top of E-mail.   Why change a good process?

  • Email attachments do not close

    had several different format email attachments (XLS, DOC, PDF) and when I leave them open, or read them in another app I am unable to close the attachment in mail and access the inbox as the Done button will not appear.
    I've tried what works in (Goodreader) touching the center of the screen, but the only resolution seems to be restarted the iPad. Not a good solution!
    Any better answers?

    dknoho4 wrote:
    If you open the attachment in another program (ie Goodreader, Numbers, Pages), then go back to Mail you cannot close the attachment. The bar at the top doesnt re-appear.
    I have opened doc, docx, xls and PDF files from email attachments and all open and close fine. When I close the app that reads the attachment and go back to mail, my bar is generally still open at the top. If it is not, I just have to tap the top of the attachment and the bar re-appears.
    Is it possible you have opened a multi-page document and scrolled down where the bar no longer shows up? Try scrolling up and tap at the top to make the bar appear.

  • Adobe bridge cc is not working on my mac snow leopard version 10.6.8. In other words the program will not open all other programs work fine

    Adobe bridge cc is not working on my mac snow leopard version 10.6.8. In other words the program will not open, but all other programs i have been able to open just fine

    Moving this discussion to the Bridge General Discussion forum.

  • Since updating to iOS 6.0.1, email app will not open and other problems.

    Help! Since updating my phone to iOS 6.0.1, my email app will not open, my email/contacts/calendar settings will not open, my touchscreen is unresponsive, my battery is draining in two hours time, and my delete button only works one letter at a time (can't hold down to delete easily). I've done a soft reset and I've restored twice to no avail. This is a MAJOR problem! I'm not wanting to pay for the apple care since this may result in upgrading to the iPhone 5 (last option) and the closest apple store is an hour and a half from me.

    This seems to be a common problem.
    I am suffering too!
    It would seem to be very shoddy from apple to allow such problems.
    Not the first issue since upgrade to iOS 6.....think home button problems.
    Has anybody got news of a fix?

  • Ince updating my firefox browser whenever i click on an internet link in an email it does not open on firefox although my mac switches to the firefox window as this is my default browser- what to do? Previously this has always worked without a hitch...

    ince updating my firefox browser whenever i click on an internet link in an email it does not open on firefox athough my mac switches to the firefox window as i have this set to be my default browser- what should i do?

    I have the same problem, and I also wondered if Google toolbar has anything to do with it. There GMAIL was set as the default mail application at first. I have removed that setting, but Firefox 4.0.1 continues to use GMAIL instead of Outlook which is my selection for mailto handling.

  • I downloaded the Adobe free trial to convert a PDF to Word and it will not open.  Further, even though I have signed in, it reverts back to the sign in page over and over and over again.  How do I to convert?

    I downloaded the Adobe free trial to convert a PDF to Word and it will not open.  Further, even though I have signed in, it reverts back to the sign in page over and over and over again.  How do I convert?

    Moving this discussion to the Adobe CreatePDF forum.

  • My mum has an iPad 1, the email programme will not open properly.  If you click on the icon it opens only for a few seconds but then shuts.  In that few seconds you cant select anything that you see on screen.  Any ideas? Thanks

    My mum has an iPad 1, the email programme will not open properly.  If you click on the icon it opens only for a few seconds but then shuts.  In that few seconds you cant select anything that you see on screen.  Any ideas? Thanks

    If the Reset Ian mentioned doesn't work...
    Shut down and restart the Mail app...
    - From any Home Screen, double tap the home button to bring up the Recents List
    - Tap and hold any icon in this list until they wiggle
    - Press the red to delete the Mail app from this list.
    - Press the home button twice when done.
    - Restart the Mail app

  • I can open and read my email but can not open any links

    I Can open my email but can not open any links

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    It's probably not the cause of your problem, but you should update the iOS to iOS 7.1.2
     Cheers, Tom

Maybe you are looking for