MS Word keeps crashing in OSX10.9
Re: OSX 10.9. Since I downloaded it today, MS Word v 14.0 keeps crashing. Any ideas what to do?
I got exactly the same problem:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-10-23 10:54:16 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.8.130913
Crashed Module Name: WLMGraphicsDevice
Crashed Module Version: 14.3.8.130913
Crashed Module Offset: 0x000165cf
Blame Module Name: WLMGraphicsDevice
Blame Module Version: 14.3.8.130913
Blame Module Offset: 0x000165cf
Application LCID: 1045
Extra app info: Reg=en Loc=0x0415
Crashed thread: 0
Excel and PP work fine. I did reinstall the whole microsoft office package from scratch, that is deleted ALL of its files across the HD, but to no avail. I guess Microsoft has, again, proven to be a ****** company. Office has always been very slow, and sometimes also unresponsive. Nothing like its windows version - wich works way better. I think the do it deliberately just to make sure that one day, when you've had enough, you'll run back to its windows lair...
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Hi,
Please have a look a the following KB article and check if it is helpful:
http://support2.microsoft.com/kb/2027586/en-us
Although this article applies when you are saving documents, some steps can also be used to troubleshoot this problem, such as Step 4 to Step 7.
In addition, this forum is for general questions and feedback related to Office for Windows, for Word for mac questions, I'd recommend you post in the following forum:
http://answers.microsoft.com/en-us/mac/forum/macword?tab=Threads
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qualified pool
of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Steve Fan
TechNet Community Support
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Disclaimers aside, Word crashes on me a lot. At least 2-3 times a day. I have no idea why it is crashing on me so frequently when before it never used to, but it's becoming a big problem when I need to take notes for school or am working on large research projects only for it to crash and then NOT recover my work. Here's the latest error report. Any advice would be SO appreciated.
Process: Microsoft Word [13226]
Path: /Applications/Microsoft Office 2004/Microsoft Word
Identifier: com.microsoft.Word
Version: 100702 (11.6.0)
Code Type: PPC (Translated)
Parent Process: launchd [201]
Interval Since Last Report: 856218 sec
Crashes Since Last Report: 10
Per-App Interval Since Last Report: 270062 sec
Per-App Crashes Since Last Report: 4
Date/Time: 2010-09-26 02:29:57.748 -0400
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 84356968-BC35-4B19-B627-24E455569DE7
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000296bcfc4
Crashed Thread: 0
Thread 0 Crashed:
0 ??? 0x7b0a6d02 0 + 2064280834
Thread 1:
0 ??? 0x800bc266 0 + 2148254310
1 ??? 0x800c3a5c 0 + 2148285020
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed155 0 + 2148454741
4 ??? 0x800ed012 0 + 2148454418
Thread 2:
0 translate 0xb81529ef spinlockwrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
4 ??? 0x816e9f86 0 + 2171510662
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x296bcfc4 ebx: 0x296bcfc4 ecx: 0xbfffc1f0 edx: 0x00000000
edi: 0xb81d8794 esi: 0xb81d8770 ebp: 0x8080d180 esp: 0xb7fffacc
ss: 0x0000001f efl: 0x00010202 eip: 0x7b0a6d02 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x296bcfc4
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.03
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp /Applications/Microsoft Office 2004/Microsoft Word
Exception: EXCBADACCESS (0x0001)
Fullscreen: Activated
Thread 0: (0xb009a83c, 0xb81529ef)
0x00827600: No symbol
0x006c1204: /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _MerpUnregisterCFMFragment + 3156
0x9394a1d4: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x938c0100 ctr: 0x938b91d0
r00: 0xffffffe1 r01: 0xf0080d60 r02: 0x00000001 r03: 0xf0080e4c
r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003403
r08: 0x000003e8 r09: 0x00000000 r10: 0x000eb004 r11: 0xa063068c
r12: 0x938b91d0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0xf0080e4c r25: 0x00000054 r26: 0x00003403 r27: 0x000003e8
r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x006cbfb0
Thread 1: Crashed (0xb7fffacc, 0x7b0a6d02)
0x00000100: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 256
0x8450a748: No symbol
0x8450bb1c: No symbol
0x84509340: No symbol
0x845078c0: No symbol
0x84503410: No symbol
0x84500d80: No symbol
0x8450072c: No symbol
0x84500574: No symbol
0x84500440: No symbol
0x844af354: No symbol
0x844a9494: No symbol
0x844a9324: No symbol
0x841cbb3c: No symbol
0x9475781c: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFRunLoopRunSpecific + 2972
0x96f36b18: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _RunCurrentEventLoopInMode + 268
0x96f3693c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _ReceiveNextEventCommon + 416
0x841cb820: No symbol
0x84498d4c: No symbol
0x843c565c: No symbol
0x839d1474: No symbol
0x843c50d8: No symbol
0x84eaee40: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x843d0760 ctr: 0x00000000
r00: 0x7fffffff r01: 0xbfffc0a0 r02: 0x00405000 r03: 0x296bcfc4
r04: 0xbfffc1f0 r05: 0x14b5e7d4 r06: 0x296bcfc4 r07: 0x84f16ba0
r08: 0x0053c65c r09: 0x00000001 r10: 0x00000001 r11: 0x00000001
r12: 0x00000000 r13: 0x00010e0c r14: 0x00000001 r15: 0xbfffc37c
r16: 0x00288000 r17: 0x00000001 r18: 0x00006afe r19: 0x00000001
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x16e32270
r24: 0x0000000e r25: 0x00006afe r26: 0x00000000 r27: 0xbfffc229
r28: 0x0058c5c0 r29: 0x004252dc r30: 0x296bcfc4 r31: 0x14b5e7d4Since deleting any and all Microsoft preference files I have in Library > Preferences folder, Word has been behaving. Up until today.
Here's the latest crash report. Suggestions on fixing the problem would be great, as the program has crashed about 4 times tonight.
Process: Microsoft Word [6437]
Path: /Applications/Microsoft Office 2004/Microsoft Word
Identifier: com.microsoft.Word
Version: 100702 (11.6.0)
Code Type: PPC (Translated)
Parent Process: launchd [67]
Interval Since Last Report: 892728 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 1153872 sec
Per-App Crashes Since Last Report: 8
Date/Time: 2010-11-07 21:40:02.999 -0500
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 84356968-BC35-4B19-B627-24E455569DE7
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x00000000904ba4e0
Crashed Thread: 0
Thread 0 Crashed:
0 ??? 0x7b0b5fdf 0 + 2064343007
Thread 1:
0 ??? 0x800bc266 0 + 2148254310
1 ??? 0x800c3a5c 0 + 2148285020
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed155 0 + 2148454741
4 ??? 0x800ed012 0 + 2148454418
Thread 2:
0 translate 0xb81529ef spinlockwrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
4 ??? 0x81715c56 0 + 2171690070
Thread 3:
0 translate 0xb81529ef spinlockwrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
4 ??? 0x81715c56 0 + 2171690070
Thread 4:
0 translate 0xb81529ef spinlockwrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
4 ??? 0x81715c56 0 + 2171690070
Thread 5:
0 translate 0xb8152c24 spinlockwrapper + 91496
1 translate 0xb816c825 CallPPCFunctionAtAddressInt + 76225
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spinlockwrapper + 4259
6 translate 0xb8011b64 0xb8000000 + 72548
Thread 6:
0 translate 0xb8152c24 spinlockwrapper + 91496
1 translate 0xb81714a8 CallPPCFunctionAtAddressInt + 95812
2 translate 0xb80dfb0b 0xb8000000 + 916235
3 ??? 0x1d6683fa 0 + 493257722
Thread 7:
0 translate 0xb8152be5 spinlockwrapper + 91433
1 translate 0xb8162cb9 CallPPCFunctionAtAddressInt + 36437
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spinlockwrapper + 4259
6 translate 0xb8011b64 0xb8000000 + 72548
Thread 8:
0 translate 0xb815289e spinlockwrapper + 90594
1 translate 0xb816e8a7 CallPPCFunctionAtAddressInt + 84547
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spinlockwrapper + 1981
6 translate 0xb8011b64 0xb8000000 + 72548
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfffc1e8 ebx: 0x00527460 ecx: 0x904ba4d8 edx: 0x0293a2fe
edi: 0xb81d8794 esi: 0xb81d8770 ebp: 0x8080d180 esp: 0xb7fffacc
ss: 0x0000001f efl: 0x00010286 eip: 0x7b0b5fdf cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x904ba4e0
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.03
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp /Applications/Microsoft Office 2004/Microsoft Word
Exception: EXCBADACCESS (0x0001)
Thread 0: (0xb0220d38, 0xb8152c24)
0x938fc338: /usr/lib/libSystem.B.dylib : _pthread_condwait + 1260
0x93ee85a4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _TSWaitOnCondition + 136
0x93ec6920: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _TSWaitOnConditionTimedRelative + 208
0x93ee8160: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnQueue + 276
0x94efaac4: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv : TNodeSyncTask::SyncTaskProc(void*) + 92
0x93ee6388: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x9394a1d4: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x00000000: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x938fc47c ctr: 0x938c44dc
r00: 0x0000014e r01: 0xf0203be0 r02: 0xf0203c20 r03: 0x00005d03
r04: 0x00006403 r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x00000001 r10: 0x938fbe18 r11: 0xa0630934
r12: 0x938c44dc r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0xa062be60
r28: 0xa07108cc r29: 0x00aad000 r30: 0x19fc55c8 r31: 0x938fbe60
Thread 1: (0xb0324df8, 0xb8152c24)
0x00000000: No symbol
0x9394a1d4: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x9472e9b4 ctr: 0x938fa904
r00: 0x0000016b r01: 0xf0294df0 r02: 0x947da984 r03: 0x00000017
r04: 0x00000000 r05: 0x00000000 r06: 0xf0294e48 r07: 0x00000003
r08: 0xf0294e28 r09: 0x24d5ee80 r10: 0x00000000 r11: 0xa08050f8
r12: 0x938fa904 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x0000b607 r27: 0xf0294e48
r28: 0x947de964 r29: 0x00000017 r30: 0x19fc94e0 r31: 0x9472e964
Thread 2: (0xb03a6bbc, 0xb8152be5)
0x947627a4: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFSocketManager + 664
0x9394a1d4: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x00000000: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x9476280c ctr: 0x9391cd68
r00: 0x0000005d r01: 0xf02a4ca0 r02: 0x00000000 r03: 0x00000040
r04: 0x19fd85f0 r05: 0x19fd85e0 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x00000000 r10: 0x9475ea7c r11: 0xa08052d4
r12: 0x9391cd68 r13: 0xa0812514 r14: 0xa0812514 r15: 0xa0812514
r16: 0xa0819a44 r17: 0xa0812514 r18: 0x00000001 r19: 0x00000000
r20: 0x19fd85e0 r21: 0x19fd8600 r22: 0x19fd82a0 r23: 0x00000001
r24: 0x19fd85f0 r25: 0x19fd8620 r26: 0x00000002 r27: 0x00000040
r28: 0x00000008 r29: 0x19fd81d0 r30: 0x00000000 r31: 0x94762514
Thread 3: (0xb0428d60, 0xb815289e)
0x938fc338: /usr/lib/libSystem.B.dylib : _pthread_condwait + 1260
0x928bb1a4: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation : -[NSCondition waitUntilDate:] + 388
0x928bafd0: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation : -[NSConditionLock lockWhenCondition:beforeDate:] + 272
0x92df89d0: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : -[NSUIHeartBeat _heartBeatThread:] + 668
0x9287dd88: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation : __NSThread__main_ + 1008
0x9394a1d4: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x00000000: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x938fc378 ctr: 0x938b9250
r00: 0xffffffd9 r01: 0xf0325490 r02: 0xa062b53c r03: 0x00006103
r04: 0x00005e03 r05: 0x7fffffff r06: 0x3713fdae r07: 0x00000000
r08: 0x01c9bf98 r09: 0x00000001 r10: 0xa081a7dc r11: 0xa0630a74
r12: 0x938b9250 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x1a36e740 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000001 r26: 0xf0325558 r27: 0xa062be60
r28: 0x1a36c038 r29: 0xa062b53c r30: 0x1a36c068 r31: 0x938fbe60
Thread 4: (0xb011c83c, 0xb81529ef)
0x00000000: No symbol
0x94757398: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFRunLoopRunSpecific + 1816
0x94757c20: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFRunLoopRun + 64
0x94eef3f0: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv : TSystemNotificationTask::SystemNotificationTaskProc(void*) + 108
0x93ee6388: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x9394a1d4: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x938c0100 ctr: 0x938b91d0
r00: 0xffffffe1 r01: 0xf0101500 r02: 0xa0816c88 r03: 0xf01018e0
r04: 0x03000006 r05: 0x00000000 r06: 0x00000450 r07: 0x00008003
r08: 0x00000000 r09: 0x00000000 r10: 0x00000008 r11: 0xa063068c
r12: 0x938b91d0 r13: 0x00000000 r14: 0xa0804478 r15: 0x7fffffff
r16: 0xffffffff r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0xf01018e0 r23: 0x00000000
r24: 0xf01018e0 r25: 0x00000450 r26: 0x00008003 r27: 0x00000000
r28: 0x00000000 r29: 0x03000006 r30: 0x03000006 r31: 0x94756c88
Thread 5: (0xb009a83c, 0xb81529ef)
0x00827200: No symbol
0x006c1204: /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _MerpUnregisterCFMFragment + 3156
0x9394a1d4: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x00000000: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x938c0100 ctr: 0x938b91d0
r00: 0xffffffe1 r01: 0xf0080d60 r02: 0x00000001 r03: 0xf0080e4c
r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003403
r08: 0x000003e8 r09: 0x00000000 r10: 0x000eb004 r11: 0xa063068c
r12: 0x938b91d0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0xf0080e4c r25: 0x00000054 r26: 0x00003403 r27: 0x000003e8
r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x006cbfb0
Thread 6: Crashed (0xb7fffacc, 0x7b0b5fdf)
0x00000100: No symbol
0x8450a748: No symbol
0x8450bb1c: No symbol
0x84509340: No symbol
0x845078c0: No symbol
0x84503410: No symbol
0x84500d80: No symbol
0x8450072c: No symbol
0x84500574: No symbol
0x84500440: No symbol
0x844af354: No symbol
0x844a9494: No symbol
0x844a9324: No symbol
0x841cbb3c: No symbol
0x9475781c: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFRunLoopRunSpecific + 2972
0x96f36b18: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _RunCurrentEventLoopInMode + 268
0x96f3693c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _ReceiveNextEventCommon + 416
0x841cb820: No symbol
0x84498d4c: No symbol
0x843c565c: No symbol
0x839d1474: No symbol
0x843c50d8: No symbol
0x84eaee40: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x843d0760 ctr: 0x00527460
r00: 0x00527460 r01: 0xbfffc0a0 r02: 0x00405000 r03: 0x904ba4e0
r04: 0xbfffc228 r05: 0x149d17f4 r06: 0x904ba4d8 r07: 0x0293a306
r08: 0x00000008 r09: 0x0293a2fe r10: 0x00000001 r11: 0x00000001
r12: 0x00000000 r13: 0x0000dcc8 r14: 0x00000001 r15: 0xbfffc37c
r16: 0x00288000 r17: 0x00000001 r18: 0x00001833 r19: 0x00000001
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x16b3c2a0
r24: 0x0000135e r25: 0x00001833 r26: 0x00000000 r27: 0xbfffc229
r28: 0x0058c5c0 r29: 0x004252dc r30: 0x904ba4e0 r31: 0x149d1834
Thread 7: (0xb019e83c, 0xb81529ef)
0x00000000: No symbol
0x94757398: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFRunLoopRunSpecific + 1816
0x94757c20: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFRunLoopRun + 64
0x94eef56c: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv : TFSEventsNotificationTask::FSEventsNotificationTaskProc(void*) + 180
0x93ee6388: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x9394a1d4: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x938c0100 ctr: 0x938b91d0
r00: 0xffffffe1 r01: 0xf01824f0 r02: 0xa0816c88 r03: 0xf01828d0
r04: 0x03000006 r05: 0x00000000 r06: 0x00000450 r07: 0x00008603
r08: 0x00000000 r09: 0x00000000 r10: 0x00000008 r11: 0xa063068c
r12: 0x938b91d0 r13: 0x00000000 r14: 0xa0804478 r15: 0x7fffffff
r16: 0xffffffff r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0xf01828d0 r23: 0x00000000
r24: 0xf01828d0 r25: 0x00000450 r26: 0x00008603 r27: 0x00000000
r28: 0x00000000 r29: 0x03000006 r30: 0x03000006 r31: 0x94756c88 -
For some strange reason, everytime I try and open Word, it quits unexpectedly. Excel and other programs in my Microsoft suite are running fine. Any ideas if this has anything to do with Mac OS X Tiger?
Thank you for any suggestions you can offer!Try using Disk Utility to repair your startup disk (hard drive) as shown in Dr.Smokes repair thread.
Do everything in his link once a month and you'll keep your Mac running smooth.
If that does'nt do it, try things in his Unexpectedly Quiting link. Run the repair first though.
Cheers!
DALE -
Word 2008 crashing with comments
Document in Word 2008; client REQUIRES that I use comment boxes in editing; Word keeps crashing. i've tried cutting and pasting into new document. I've tried deleting Word preferences in the library. I'm stuck. help!
Try Microsoft's own Office for Mac forums.
-
Have original iMac; MS Word 2001 keeps crashing - What to do?
hi. I have the original iMac. Just as of today, MS word 2001 keeps crashing. it is saying that an error of type 2 has occurred. tips on what to do? thank you!
That's unusual, Word should have its own preferences. Is there anything else unusual about your copy of Office? e.g. have you lost any fonts that should be there? Maybe try trashing the Component preferences.
If the worst comes to the worst I take it you have Office on CD? One of the nice things is that it contains an Uninstall program to wipe all trace of Office from your Mac so you can effectively start again with a nice clean installation. I bet you've probably got lots of e-mails and things stored in Entourage that you don't want to lose? Well, all messages are stored in a particular folder which you can drag your messages from (as one single clump, not thousands of individual messages, that would be a nightmare).
I've done this in the past when I had a problem with my installation of Office that I could not solve. It worked fine and really didn't take very long to do.
I wouldn't touch the Diskwarrior CD, not because its bad, but because its the wrong tool for this particular job I feel.
I quite like Office, there are things you can do with it very simply that are a pain in the @ss to do with Appleworks. But I prefer to write in Appleworks, then cut & paste into Word. Maybe I'm weird, but Appleworks has a cleaner design which I can only guess makes writing easier subconsciously.
Also (and I'm really going into overkill if I wasn't before), there is a very nice book on Office 2001 by David Pogue, published by Peach Pit Press. I got my copy a year or two ago on eBay and its quite handy. Did you know for example, that you can squash all your e-mails in Entourage down to a nicely compressed size to save space on your hard drive? It also makes Entourage perkier if you're the kind of person with 10,000 e-mails in your inbox. To do this, simply hold down the space bar when you double click to open Entourage and away it goes. All those e-mails are as accessible as before, but now they'll contain half the calories -
Adobe Pro - will not print word documents to pdf.. keeps crashing
Hello,
I have Acrobat Pro and when I try to print Word documents it says printing... and then crashes. The window to select the name of the pdf to print to never pops up. The Word program crashes and reopens. The print icon appears on the system tray and just says spooling.
I am using Word 07.
Acrobat Pro was working fine to print PDF's on this version of word for a few months then for some reason it just stopped.
When I print PDF's from existing PDF's it works fine.
I have tried to repair the program but it did not help.
Any ideas?
Thanks,
MiguelIf you are having problems creating a PDF, there are two steps you should do FIRST
Go to the appropriate vendor web site and apply all updates to the program you are using (several recent messages have concerned problems with MS Office conversion, with the response that different versions of Office have different BUGS that must be fixed by a download from Microsoft - and MS Office products are not the only ones which may, from time to time, need to be updated to work properly)
Apply all updates IN NUMBER ORDER
Acrobat Update http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows -
Safari keeps crashing. I have a MacBook Pro. What can I do?
This is the report it shows:
Process: Safari [17847]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 6.0.2 (7536.26.17)
Build Info: WebBrowser-7536026017000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [184]
Date/Time: 2013-04-02 14:24:11.818 -0500
OS Version: Mac OS X 10.7.5 (11G63b)
Report Version: 9
Interval Since Last Report: 5858 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 5752 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: BD7F103F-AC9A-4622-80E7-BCA66B3B7455
Crashed Thread: 14 Dispatch queue: com.apple.root.default-priority
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
Enabled Extensions:
com.cuevana.cuevanastream-8D7ER5KQ4K (5 - 5.1) Cuevana Stream
com.divx.DivXHTML5-KZYJ7HJ34P (2.1 - 2.1.2.145) DivX Plus Web Player HTML5 <video>
objc[17847]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff93e1c67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff93e1bd71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8dbc850c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8dbd0c74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8dbd0486 CFRunLoopRunSpecific + 230
5 com.apple.HIToolbox 0x00007fff98bb32bf RunCurrentEventLoopInMode + 277
6 com.apple.HIToolbox 0x00007fff98bba56d ReceiveNextEventCommon + 355
7 com.apple.HIToolbox 0x00007fff98bba3fa BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit 0x00007fff95d12779 _DPSNextEvent + 659
9 com.apple.AppKit 0x00007fff95d1207d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
10 com.apple.Safari.framework 0x000000010a46334f -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 162
11 com.apple.AppKit 0x00007fff95d0e9b9 -[NSApplication run] + 470
12 com.apple.AppKit 0x00007fff95f8aeac NSApplicationMain + 867
13 com.apple.Safari.framework 0x000000010a62835a SafariMain + 166
14 com.apple.Safari 0x000000010a411f2c 0x10a411000 + 3884
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff93e1e7e6 kevent + 10
1 libdispatch.dylib 0x00007fff99235786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff99234316 _dispatch_mgr_thread + 54
Thread 2:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff93e1dbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff988e6274 _pthread_cond_wait + 840
2 com.apple.WebCore 0x000000010b4deb9b WebCore::IconDatabase::syncThreadMainLoop() + 107
3 com.apple.WebCore 0x000000010b4dc6b4 WebCore::IconDatabase::iconDatabaseSyncThread() + 500
4 com.apple.JavaScriptCore 0x000000010ae1938f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff988e28bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff988e5b75 thread_start + 13
Thread 3:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff93e1c67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff93e1bd71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff9a196df5 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff9a196d35 thread_fun + 24
4 libsystem_c.dylib 0x00007fff988e28bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff988e5b75 thread_start + 13
Thread 4:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff93e1c67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff93e1bd71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8dbc850c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8dbd0c74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8dbd0486 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff8d8adfd7 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
6 com.apple.Foundation 0x00007fff8d8a272a -[NSThread main] + 68
7 com.apple.Foundation 0x00007fff8d8a26a2 __NSThread__main__ + 1575
8 libsystem_c.dylib 0x00007fff988e28bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff988e5b75 thread_start + 13
Thread 5:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff93e1dbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff988e6274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x000000010abe1fb6 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x000000010ae03d9a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x000000010ae1938f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff988e28bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff988e5b75 thread_start + 13
Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff93e1dbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff988e6274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x000000010ad667b4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010ad66696 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010ae1938f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff988e28bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff988e5b75 thread_start + 13
Thread 7:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff93e1dbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff988e6274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x000000010ad667b4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010ad66696 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010ae1938f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff988e28bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff988e5b75 thread_start + 13
Thread 8:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff93e1dbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff988e6274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x000000010ad667b4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010ad66696 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010ae1938f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff988e28bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff988e5b75 thread_start + 13
Thread 9:: Safari: SafeBrowsingManager
0 libsystem_kernel.dylib 0x00007fff93e1c67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff93e1bd71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8dbc850c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8dbd0c74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8dbd0486 CFRunLoopRunSpecific + 230
5 com.apple.Safari.framework 0x000000010a5d9ec6 Safari::MessageRunLoop::threadBody() + 106
6 com.apple.JavaScriptCore 0x000000010ae1938f _ZN3WTFL19wtfThreadEntryPointEPv + 15
7 libsystem_c.dylib 0x00007fff988e28bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff988e5b75 thread_start + 13
Thread 10:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff93e1ddf2 __select + 10
1 com.apple.CoreFoundation 0x00007fff8dc19c8b __CFSocketManager + 1355
2 libsystem_c.dylib 0x00007fff988e28bf _pthread_start + 335
3 libsystem_c.dylib 0x00007fff988e5b75 thread_start + 13
Thread 11:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff93e1dbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff988e6274 _pthread_cond_wait + 840
2 com.apple.CoreVideo 0x00007fff8f0586c8 CVDisplayLink::runIOThread() + 710
3 com.apple.CoreVideo 0x00007fff8f0583e9 _ZL13startIOThreadPv + 148
4 libsystem_c.dylib 0x00007fff988e28bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff988e5b75 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff93e1e192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff988e4594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff988e5b85 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff93e1e192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff988e4594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff988e5b85 start_wqthread + 13
Thread 14 Crashed:: Dispatch queue: com.apple.root.default-priority
0 com.apple.CoreFoundation 0x00007fff8dc97c35 __THE_SYSTEM_HAS_NO_PORT_SETS_AVAILABLE__ + 5
1 com.apple.CoreFoundation 0x00007fff8dbd06da __CFRunLoopFindMode + 426
2 com.apple.CoreFoundation 0x00007fff8dbd12e2 CFRunLoopAddSource + 258
3 com.apple.Foundation 0x00007fff8d85658d -[NSMachPort scheduleInRunLoop:forMode:] + 152
4 com.apple.Foundation 0x00007fff8d856370 -[NSRunLoop(NSRunLoop) _addPort:forMode:] + 340
5 com.apple.Foundation 0x00007fff8d85608c -[NSMachPort addConnection:toRunLoop:forMode:] + 48
6 com.apple.Foundation 0x00007fff8d8689f1 -[NSConnection sendInvocation:internal:] + 1889
7 com.apple.CoreFoundation 0x00007fff8dc28fa4 ___forwarding___ + 756
8 com.apple.CoreFoundation 0x00007fff8dc28c38 _CF_forwarding_prep_0 + 232
9 com.apple.AppKit 0x00007fff96283dac -[NSSpellChecker _checkSpellingAndGrammarInString:range:enclosingRange:offset:types:options:orth ography:inSpellDocumentWithTag:mutableResults:wordCount:] + 1923
10 com.apple.AppKit 0x00007fff95ef0f53 NSSpellCheckerCheckString + 9368
11 com.apple.AppKit 0x00007fff95eeea48 -[NSTextCheckingOperation main] + 203
12 com.apple.Foundation 0x00007fff8d8906b4 -[__NSOperationInternal start] + 705
13 com.apple.Foundation 0x00007fff8d8a3912 ____NSOQSchedule_block_invoke_2 + 124
14 libdispatch.dylib 0x00007fff99233a82 _dispatch_call_block_and_release + 18
15 libdispatch.dylib 0x00007fff99234961 _dispatch_worker_thread2 + 255
16 libsystem_c.dylib 0x00007fff988e43da _pthread_wqthread + 316
17 libsystem_c.dylib 0x00007fff988e5b85 start_wqthread + 13
Thread 14 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000006 rbx: 0x00007fbc0d32aa00 rcx: 0x00007fff7e208101 rdx: 0x0000000000000001
rdi: 0x000000011d904378 rsi: 0x0000000000000003 rbp: 0x000000011d9043b0 rsp: 0x000000011d9043b0
r8: 0x0000000000013e0b r9: 0x0000000000000000 r10: 0x0000000000000030 r11: 0x0000000000000206
r12: 0x000000011d904460 r13: 0x00007fbc0d32aa10 r14: 0x00007fff7d854fe0 r15: 0x00007fbc0d44c6f0
rip: 0x00007fff8dc97c35 rfl: 0x0000000000000206 cr2: 0x000000011d8ffcb0
Logical CPU: 2
Binary Images:
0x10a411000 - 0x10a411fff com.apple.Safari (6.0.2 - 7536.26.17) <712FC0E4-1F7C-3C6F-A65F-8F9EDE304463> /Applications/Safari.app/Contents/MacOS/Safari
0x10a416000 - 0x10a8b8fff com.apple.Safari.framework (7536 - 7536.26.17) <8C9589AE-EA24-3360-812B-DBAE560FBE7F> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x10abdb000 - 0x10ae75ff7 com.apple.JavaScriptCore (7536 - 7536.26.15) <DE475475-D66E-3BF3-9AA6-422601989CF6> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x10af26000 - 0x10b0aafff com.apple.WebKit (7536 - 7536.26.17) <8FC2CDD6-82DB-3ECE-A5C1-5CDA0E0575F1> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
0x10b19a000 - 0x10b374ff7 com.apple.WebKit2 (7536 - 7536.26.17) <581B0D94-3749-3DFC-B15B-68E026AF5942> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x10b4d8000 - 0x10c47eff7 com.apple.WebCore (7536 - 7536.26.15) <BB07086A-227A-3817-BFED-4DF34E04CD56> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x10cedc000 - 0x10cedcff3 +cl_kernels (??? - ???) <9EAE4C4B-E163-429A-A2BD-87AB9445643C> cl_kernels
0x1116df000 - 0x1116edfff libGPUSupport.dylib (??? - ???) <9FF8DDA2-7CB1-3888-8AAE-227C7691CB98> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
0x112410000 - 0x112410ff1 +cl_kernels (??? - ???) <A267B27F-8A7F-4E72-BEB9-56CF98A5A699> cl_kernels
0x112423000 - 0x11242dfef libcldcpuengine.dylib (2.0.19 - compatibility 1.0.0) <4572AD1E-D1D1-3412-AFCC-D37037B1FAB5> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x112433000 - 0x112436ff7 libCoreFSCache.dylib (??? - ???) <0D155750-7910-32C5-8327-924FC1089442> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x112445000 - 0x1124e4ff7 unorm8_bgra.dylib (2.0.19 - compatibility 1.0.0) <47DA7D73-C52D-322F-A08F-4DB320A65373> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
0x112506000 - 0x112507ff3 +cl_kernels (??? - ???) <D5350652-24E0-41ED-AE81-4642B42F3683> cl_kernels
0x112530000 - 0x112531ff3 +cl_kernels (??? - ???) <9151C4FB-E028-43E3-A7C2-063075656B3C> cl_kernels
0x1129f7000 - 0x1129f8ff2 +cl_kernels (??? - ???) <AB9798A0-A8B0-496C-A736-0244E09B1741> cl_kernels
0x113ae8000 - 0x113c42fff libGLProgrammability.dylib (??? - ???) <90390984-70BC-365C-AB3E-16C35C4240CB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x113c74000 - 0x113ca2ff7 GLRendererFloat (??? - ???) <06CA5D0B-BC5F-3CC7-836D-A02F7DB92BE8> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x114295000 - 0x11444dfff GLEngine (??? - ???) <59179FEC-D0E2-38B3-BD49-765506A645AC> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x116cdb000 - 0x1170c2fe7 com.apple.driver.AppleIntelHD3000GraphicsGLDriver (7.32.12 - 7.3.2) <5C9C9474-BA99-33A6-BAD8-628224491FED> /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD3000GraphicsGLDriver
0x7fff6a011000 - 0x7fff6a045baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
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0x7fff9a5da000 - 0x7fff9a6e1fe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x7fff9a6e2000 - 0x7fff9a6e5ff7 com.apple.securityhi (4.0 - 1) <7146CB8E-B754-3B0E-A74E-77E9138A81C5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff9a6e6000 - 0x7fff9a6fcff7 com.apple.ImageCapture (7.1.0 - 7.1.0) <1AD40E02-2126-377B-A0D2-CBB21D932558> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff9a6fd000 - 0x7fff9a768ff7 com.apple.framework.IOKit (2.0 - ???) <FE838BB6-D42E-3291-A1A0-6F53FC970261> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff9a7d3000 - 0x7fff9a813ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <7D2E5016-A960-3ADE-B042-F74063E79550> /usr/lib/libcups.2.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 46
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 118186
thread_create: 3
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=229.1M resident=130.4M(57%) swapped_out_or_unallocated=98.7M(43%)
Writable regions: Total=1.3G written=95.6M(7%) resident=150.9M(12%) swapped_out=0K(0%) unallocated=1.1G(88%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.0M
ATS (font support) (reserved) 8K reserved VM address space (unallocated)
CG backing stores 4348K
CG image 12.9M
CG raster data 7492K
CG shared images 3448K
CoreAnimation 15.9M
CoreGraphics 16K
CoreImage 8K
CoreServices 1976K
IOKitMy MacBook Pro keeps crashing as well. Here is my Etresoft report any and all assistance is greatly appreciated
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 512 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:7:10
Disk Information:
Hitachi HTS725050A9A362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (327.54 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
Thunderbolt Information:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.leapfrog.connect.shell.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist 3rd-Party support link
[not loaded] com.google.GoogleContactSyncAgent.plist 3rd-Party support link
[not loaded] com.yahoo.YahooContactSyncAgent.plist 3rd-Party support link
User Login Items:
iTunesHelper
Monitor
GoZone iSync
Internet Plug-ins:
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
NPRoblox: Version: Unknown
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
NPRoblox: Version: 1.0.2.12 - SDK 10.8 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
2% WindowServer
2% EtreCheck
0% coreservicesd
0% configd
0% mDNSResponder
Top Processes by Memory:
389 MB firefox
86 MB Microsoft PowerPoint
74 MB mds_stores
66 MB WindowServer
61 MB Finder
Virtual Memory Information:
1.72 GB Free RAM
1.09 GB Active RAM
307 MB Inactive RAM
783 MB Wired RAM
327 MB Page-ins
0 B Page-outs -
Brand new imac 27" keeps crashing. I'm running 10.9.2 with all software up to date. It will crash on file tranfers to/from/between external drives, web browsing, word processing, video editing, and even while idling. It used to crash every 15 minutes when I first got it but I reformatted and reinstalled all software. Now it it still crashing albeit less often. This is extremely frustrating because I have no idea what I can do to prevent it from happening!
Any ideas/help would be greatly appreciated.Hmm thanks for the input. Alright. I uninstalled Avast. Was good for an hour or so. I was doing some file browsing and crashed again. Got this message.
Anonymous UUID:
E3F1F825-B183-F89A-2DD4-2B2D80C38E2A
Wed Mar 19 22:17:53 2014
panic(cpu 0 caller 0xffffff8010edbe2e): Kernel trap at 0xffffff8010e340d5, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x0000000013b1b000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80114d2ab8, RCX: 0xffffff804e99d7a4, RDX: 0xffffff80114ca830
RSP: 0xffffff838ecb7d90, RBP: 0xffffff838ecb7dc0, RSI: 0xffffff80114cafb0, RDI: 0x000000000000002e
R8: 0x0000000000000000, R9: 0x00000000009895b4, R10: 0xffffff83a0570000, R11: 0x0000000000000000
R12: 0x0000000000000005, R13: 0x0000000000000001, R14: 0xffffff80529d6b20, R15: 0xffffff80114ca4e8
RFL: 0x0000000000010083, RIP: 0xffffff8010e340d5, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff838ecb7a20 : 0xffffff8010e22fa9
0xffffff838ecb7aa0 : 0xffffff8010edbe2e
0xffffff838ecb7c70 : 0xffffff8010ef3326
0xffffff838ecb7c90 : 0xffffff8010e340d5
0xffffff838ecb7dc0 : 0xffffff8010e337d5
0xffffff838ecb7e10 : 0xffffff8010e336ab
0xffffff838ecb7e40 : 0xffffff8010e4c160
0xffffff838ecb7f10 : 0xffffff8010ecf359
0xffffff838ecb7f50 : 0xffffff8010ee1ea6
0xffffff838ecb7f80 : 0xffffff8010edb3ef
0xffffff838ecb7fd0 : 0xffffff8010ef34e9
0xffffff83a0573f50 : 0xffffff8010e375ba
0xffffff83a0573f90 : 0xffffff8010e37908
0xffffff83a0573fb0 : 0xffffff8010ed6ff7
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide:
0x0000000010c00000
Kernel text base: 0xffffff8010e00000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 7766525033947
last loaded kext at 4622165777838: com.blackmagic-design.desktopvideo.iokit.framebufferdriver
9.9. (addr 0xffffff7f93478000, size 20480)
last unloaded kext at 4682598356442: com.apple.driver.AppleIntelMCEReporter
104 (addr 0xffffff7f93470000, size 32768)
loaded kexts:
com.nvidia.CUDA
1.1.0
com.apple.filesystems.autofs
3.0
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.iokit.IOBluetoothSerialManager
4.2.3f10
com.apple.driver.AudioAUUC
1.60
com.apple.driver.AppleMikeyHIDDriver
124
com.apple.driver.AGPM
100.14.15
com.apple.driver.ApplePlatformEnabler
2.0.9d1
com.apple.driver.X86PlatformShim
1.0.0
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.driver.AppleHDA
2.6.0f1
com.apple.driver.AppleMikeyDriver
2.6.0f1
com.apple.driver.AppleIntelHD5000Graphics
8.2.4
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.driver.AppleBacklight
170.3.5
com.apple.driver.AppleHWAccess
1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.driver.AppleThunderboltIP
1.1.2
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.AppleIntelFramebufferAzul
8.2.4
com.apple.GeForce
8.2.4
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.driver.Oxford_Semi
3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.driver.AppleUSBHub
666.4.0
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.5.1
com.apple.driver.AppleFWOHCI
4.9.9
com.apple.driver.AirPort.Brcm4360
831.21.63
com.apple.driver.AppleSDXC
1.5.2
com.apple.iokit.AppleBCM5701Ethernet
3.8.1b2
com.apple.driver.AppleAHCIPort
3.0.0
com.apple.driver.AppleUSBXHCI
670.4.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleSMBIOS
2.1
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.kext.triggers
1.0
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.driver.DspFuncLib
2.6.0f1
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOAudioFamily
1.9.5fc2
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOBluetoothFamily
4.2.3f10
com.apple.iokit.IOSurface
91
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.iokit.IOFireWireIP
2.2.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.driver.X86PlatformPlugin
1.0.0
com.apple.driver.AppleThunderboltEDMSink
2.1.3
com.apple.driver.AppleHDAController
2.6.0f1
com.apple.iokit.IOHDAFamily
2.6.0f1
com.apple.driver.IOPlatformPluginFamily
5.7.0d10
com.apple.driver.AppleSMBusPCI
1.0.12d1
com.apple.AppleGraphicsDeviceControl
3.4.35
com.apple.iokit.IOAcceleratorFamily2
98.14
com.apple.iokit.IOAcceleratorFamily
98.14
com.apple.driver.AppleSMC
3.1.8
com.apple.nvidia.driver.NVDAGK100Hal
8.2.4
com.apple.nvidia.driver.NVDAResman
8.2.4
com.apple.iokit.IONDRVSupport
2.4.1
com.apple.iokit.IOGraphicsFamily
2.4.1
com.apple.iokit.IOUSBHIDDriver
660.4.0
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
656.4.1
com.apple.iokit.IOFireWireSerialBusProtocolTransport
2.5.1
com.apple.iokit.IOFireWireSBP2
4.2.6
com.apple.driver.AppleThunderboltDPOutAdapter
3.1.7
com.apple.driver.AppleThunderboltDPInAdapter
3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily
3.1.7
com.apple.driver.AppleThunderboltPCIUpAdapter
1.4.5
com.apple.driver.AppleThunderboltPCIDownAdapter
1.4.5
com.apple.iokit.IOUSBUserClient
660.4.2
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.6
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.6
com.apple.iokit.IOFireWireFamily
4.5.5
com.apple.driver.AppleThunderboltNHI
2.0.1
com.apple.iokit.IOThunderboltFamily
3.2.7
com.apple.iokit.IO80211Family
630.35
com.apple.iokit.IOEthernetAVBController
1.0.3b4
com.apple.driver.mDNSOffloadUserClient
1.0.1b5
com.apple.iokit.IONetworkingFamily
3.2
com.apple.iokit.IOAHCIFamily
2.6.5
com.apple.iokit.IOUSBFamily
675.4.0
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.11
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
23
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.9
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.corecrypto
1.0
com.apple.kec.pthread
1
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@195,0,0
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: FreeAgent GoFlex
USB Device: FreeAgent GoFlex
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB2.0 Hub
USB Device: EPSON Artisan 730 Series
USB Device: USB2.0 Hub
USB Device: Microsoft Basic Optical Mouse v2.0
USB Device: Wired Keyboard 600
FireWire Device: eGo HDD, Iomega, Up to 800 Mb/sec
Thunderbolt Bus: iMac, Apple Inc., 23.10
Thunderbolt Device: Thunderbolt to FireWire Adapter, Apple Inc., 1, 5.6 -
Mac Pro keeps crashing - Error report included
Hello!
My Mac Pro keeps crashing, especially when using iPhoto. I've pasted the error report below (which is the same in all crashes); any ideas or help is very appreciated!
Anonymous UUID: 4C525199-69C6-71DC-C013-E851F4607A14
Sun Mar 22 20:39:55 2015
*** Panic Report ***
Machine-check capabilities: 0x0000000000001c09
family: 6 model: 26 stepping: 5 microcode: 17
signature: 0x106a5
Intel(R) Xeon(R) CPU W3530 @ 2.80GHz
9 error-reporting banks
Processor 0: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC8_STATUS(0x421): 0xfe0000000001009f
IA32_MC8_ADDR(0x422): 0x00000002143ba040
IA32_MC8_MISC(0x423): 0xb5dc2cae00090087
Processor 1: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC8_STATUS(0x421): 0xfe0000000001009f
IA32_MC8_ADDR(0x422): 0x00000002143ba040
IA32_MC8_MISC(0x423): 0xb5dc2cae00090087
Processor 2: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC8_STATUS(0x421): 0xfe0000000001009f
IA32_MC8_ADDR(0x422): 0x00000002143ba040
IA32_MC8_MISC(0x423): 0xb5dc2cae00090087
Processor 3: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC8_STATUS(0x421): 0xfe0000000001009f
IA32_MC8_ADDR(0x422): 0x00000002143ba040
IA32_MC8_MISC(0x423): 0xb5dc2cae00090087
Processor 4: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC8_STATUS(0x421): 0xfe0000000001009f
IA32_MC8_ADDR(0x422): 0x00000002143ba040
IA32_MC8_MISC(0x423): 0xb5dc2cae00090087
Processor 5: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC8_STATUS(0x421): 0xfe0000000001009f
IA32_MC8_ADDR(0x422): 0x00000002143ba040
IA32_MC8_MISC(0x423): 0xb5dc2cae00090087
Processor 6: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC8_STATUS(0x421): 0xfe0000000001009f
IA32_MC8_ADDR(0x422): 0x00000002143ba040
IA32_MC8_MISC(0x423): 0xb5dc2cae00090087
Processor 7: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC8_STATUS(0x421): 0xfe0000000001009f
IA32_MC8_ADDR(0x422): 0x00000002143ba040
IA32_MC8_MISC(0x423): 0xb5dc2cae00090087
panic(cpu 1 caller 0xffffff800461f12a): "Machine Check at 0xffffff7f860da242, registers:\n" "CR0: 0x000000008001003b, CR2: 0x000060000d83d000, CR3: 0x00000000077b1000, CR4: 0x0000000000002660\n" "RAX: 0x0000000000000020, RBX: 0xffffff80230c8000, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff81eebd3d40, RBP: 0xffffff81eebd3d70, RSI: 0x0000000000000006, RDI: 0xffffff8022b5d300\n" "R8: 0x0000000000000000, R9: 0x00004413a66b9d8d, R10: 0x0000000000000000, R11: 0x00000000e0000000\n" "R12: 0x0000000000000006, R13: 0xffffff8022b405c0, R14: 0x00000000000007b0, R15: 0xffffff7f860f6e20\n" "RFL: 0x0000000000000046, RIP: 0xffffff7f860da242, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2782.1.97/osfmk/i386/trap_native.c:1 68
Backtrace (CPU 1), Frame : Return Address
0xffffff81e31b5e90 : 0xffffff800453a811
0xffffff81e31b5f10 : 0xffffff800461f12a
0xffffff81e31b6070 : 0xffffff800463acef
0xffffff81eebd3d70 : 0xffffff7f860d21e9
0xffffff81eebd3e60 : 0xffffff7f860d15b4
0xffffff81eebd3f20 : 0xffffff80046202ae
0xffffff81eebd3f40 : 0xffffff80045514bb
0xffffff81eebd3f90 : 0xffffff8004551970
0xffffff81eebd3fb0 : 0xffffff80046192c7
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(218.0)[8A527838-F32D-3D7C-A580-3E2 C0B82BC0E]@0xffffff7f860cf000->0xffffff7f860f9fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14B25
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000004200000
Kernel text base: 0xffffff8004400000
__HIB text base: 0xffffff8004300000
System model name: MacPro5,1 (Mac-F221BEC8)
System uptime in nanoseconds: 74851190556183
last loaded kext at 285850457753: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f87043000, size 69632)
last unloaded kext at 399361071174: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f87043000, size 61440)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.14.37
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 267.0
com.apple.driver.AppleHDA 267.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.kext.AMDFramebuffer 1.2.8
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.AMDRadeonX3000 1.2.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.kext.AMD5000Controller 1.2.8
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.MaxTranserSizeOverrideDriver 3.5.0
com.apple.driver.AppleUSBDisplays 372.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.Intel82574L 2.6.5b1
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBUHCI 656.4.1
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.driver.AppleHIDKeyboard 175.5
com.apple.driver.IOBluetoothHIDDriver 4.3.1f2
com.apple.driver.AppleMultitouchDriver 260.30
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 267.0
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSurface 97
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.iokit.IOBluetoothFamily 4.3.1f2
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleHDAController 267.0
com.apple.iokit.IOHDAFamily 267.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.kext.AMDSupport 1.2.8
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.CoreStorage 471
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.iokit.IOUSBHIDDriverPM 705.4.5
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IO80211Family 700.52
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacPro5,1, BootROM MP51.007F.B03, 4 processors, Quad-Core Intel Xeon, 2.8 GHz, 16 GB, SMC 1.39f11
Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
Memory Module: DIMM 1, 4 GB, DDR3 ECC, 1066 MHz, 0x859B, 0x435435313237324241313036372E4D313846
Memory Module: DIMM 2, 4 GB, DDR3 ECC, 1066 MHz, 0x859B, 0x435435313237324241313036372E4D313846
Memory Module: DIMM 3, 4 GB, DDR3 ECC, 1066 MHz, 0x859B, 0x435435313237324241313036372E4D313846
Memory Module: DIMM 4, 4 GB, DDR3 ECC, 1066 MHz, 0x859B, 0x435435313237324241313036372E4D313846
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en2
PCI Card: ATI Radeon HD 5770, Display Controller, Slot-1
Serial ATA Device: HL-DT-ST DVD-RW GH61N
Serial ATA Device: WDC WD1001FALS-41Y6A1, 1 TB
Serial ATA Device: WDC WD10EADS-00L5B1, 1 TB
Serial ATA Device: WDC WD10EADS-00P8B0, 1 TB
Serial ATA Device: WDC WD30EZRX-00MMMB0, 3 TB
USB Device: Hub
USB Device: ImageMate 14 in 1 Reader/Writer
USB Device: Apple Cinema HD Display
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
FireWire Device: built-in_hub, Up to 800 Mb/sec
Thunderbolt Bus:That is the distinctive panic report of an uncorrectable memory error.
*** Panic Report ***
Machine-check
9 error-reporting banks
Processor 0: IA32_MCG_STATUS: 0x0000000000000004
machine-check is a Hardware problem. Memory problems often show error code 4 or 5, and are detected by MULTIPLE Processors at once. (a software problem would panic-out ONE Processor, and would not say Machine-check.
The Xeon Processor with Error Correcting Code memory on the Mac Pro stores additional bits with each word in memory, carefully computed so that if the word is read back with one bit wrong, the errant bit can be corrected by Hardware with essentially no slowdown. A background task collects and tabulates the error occurrences, and they can be read back using the STATIC display shown below.
Uncorrectable errors are detected, but most of these cannot be corrected, so your Mac will halt with a kernel panic, machine check detected by multiple processors. This is by design, to avoid poisoning your data.
About this Mac > ( More Info ) > (Report ) > Memory:
graphic from anandtech.com
So go about your usual work. From Time-to-Time, re-invoke or Refresh this display. The first modules to show up with errors are BAD, and any filled slots that show as "empty" had errors during the power-on self test, and are also BAD.
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