MS Word (Mac) to Acrobat Pro XI pdf loses black background during the conversion.

I need to email a PDF with an all black background (white text on black background). But my MacBook Pro with MS Office 2011 creates an Adobe Acrobat Pro XI document (Using PRINT menu to Adobe Acrobat) in which the background is not black, but gray. Doesn't matter what resolution I pick, always the same result. Is there a way to fix this problem?

Hello,
No, there is no change in behaviour on my Windows XP machines, nor would I expect there to be given that there has been no change until V11.0.3 was released.
Given that you’ve reproduced the problem, albeit on a different machine, it seems reasonable to assume that the problem is related to Acrobat. If you can reproduce the behaviour, then you should be able to fix it.
The problem still exists with V11.0.3. I look forward to it being resolved shortly.
Colin.
PS: Attempting to reply to the e-mail notification using the '[email protected]' address fails with:
<[email protected]>: host 10.168.5.42[10.168.5.42] said: 553 <[email protected]> address unknown. (in reply to RCPT TO command)

Similar Messages

Hello there! i am using Adobe acrobat pro DC and using windows 8.1. Recently I was trying to convert a web page (includes greek letters) into pdf. I noticed that the conversion is not accurate, some words are missing, some are misplaced. Especially greek

hello there! i am using Adobe acrobat pro DC and using windows 8.1. Recently I was trying to convert a web page (includes Greek letters) into PDF. I noticed that the conversion is not accurate, some words are missing, some are misplaced. Especially Greek words are not accurately converted or even not converted. Please give me some suggestions to improve this issue. Regards

Hey quantum info,
Thank you for posting at Adobe forums. We would love to help you out.
Could you please let me know if you have tried converting other web pages to PDF and checked if the same issue persists.
How have you been trying to convert the web page to PDF?
Are you trying to convert to PDF directly via browsers or using "File > Create > PDF from Web Page" option in Acrobat.
Let me know more so that I can analyze where actually the issue persists.
Hope to hear from you.
Regards,
Anubha

I am trying to convert a PDF to a Word document using Acrobat Pro 9 but am unable to find "Content to edit" under tools. Do I need a newer version?

I am trying to convert a PDF to a Word document using Acrobat Pro 9 but am unable to find "Content to edit" under tools. Do I need a newer version?

Acrobat 9 Pro (not Standard) can export ("convert") PDF to Word, RTF, or other text formats.
Click-path: File - Export
Take your pick.
With install of Acrobat 9 the Help PDF is installed also.
From the this PDF's Bookmarks expand Chapter 5's bookmark and select "Convert PDFs to Word".
Be well...

I have a Mac and Acrobat Pro, how do I create an interactive PDF file?

I have a Mac and Acrobat Pro, how do I create an interactive PDF File?

Hi 528!!,
Here's some information about adding multimedia to your PDF files: Acrobat Help | Multimedia and 3D models
Please let us know how it goes!
Best,
Sara

Beim Erstellen eines PDF in WORD MAC 2008 über Drucken/als PDF speichern sehe ich Schriftart DIN Light/Medium (in Textfeld gesetzt) im Acrobat keine Buchstaben

Beim Erstellen eines PDF in WORD MAC 2008 über Drucken/als PDF speichern sehe ich mit der Schriftart DIN Light/Medium (in Textfeld gesetzt) im Acrobat keine Buchstaben sondern erhalte ein weißes Blatt und eine Fehlermeldung: "Die eingebettete Schrift "ADMRRZ+DIN-Light" konnte nicht entnommen werden. Einige Zeichen werden u. U. nicht korrekt angezeigt bzw. gedruckt." Bei jedem Speichern stehen vor "DIN-Light" neue Hyroglyphen. Auch werden einige Symbole (eingefügte Pictogramme) nicht korrekt angezeigt. Wenn ich das PDF in Vorschau vom Mac öffne, ist (bis auf die Symbole) alles ok. Wenn ich ein PDF aus IND CS6 schreibe, funktioniert es mit der gleichen Schrift ohne Probleme. Das Problem besteht seit den beiden letzten Updates von Acrobat X.

Problems with opening Acrobat Pro 9 PDF files

Hi. We use Acrobat Pro 9.0.0 to convert our product documentation Word files into PDFs. During the last weeks our customers report more and more problems with opening these files. We usually deliver those on a DVD with Acrobat Reader 5 or another older version. (Please don't ask me why we're still on these old versions!) Did anyone experience similar problems with Acrobat Pro 9 PDF files and older versions of the Acrobat Reader? Does Acrobat Pro 9.0.0 work smoothly with the newest Acrobat Reader 9.1 download?
Please post your comments. Thx a lot - Kay

I would recommend distributing higher version of Reader as version 5 is just too old but looks like you can't go there.
Acrobat 9 PDFMaker and Adobe PDF printers by default create PDF 1.5 compaible files. PDF 1.5 compatible files can be opened only in Acrobat 6 and above. That's probably the reason why your customers can't see the contents.
What you can do is to change your conversion settings to produce PDF 1.4 compatible files:
- In Word, select Acrobat tab or Adobe PDF menu (depending on your version of Word), select Settings
- Select "advanced settings" in the dialog that comes up
- Choose compatibility as "Acrobat 5", PDF 1.4
IF you print to Adobe PDF printer, you'll find a similar setting in the print dialog.

Mac using Acrobat Pro v9 can't connect to shared review hosted on Sharepoint server.

A person at our company has a Mac with Acrobat Pro v9 and can't connect to our shared review hosted on a Sharepoint server. The shared review is initiated from a PC using Acrobat Pro X.
They can access/login to the Sharepoint server via Safari on the same computer both inside the company and from outside.
They used to have it working just fine for months, then suddenly (recently) it stopped working and it just keeps saying that it can't connect.
When trying to connect, Acrobat doesn't ask for credentials. I've tried hunting down where those credentials are stored to try and delete them to force it to ask again, but no luck there either.
I also have a Mac (but I'm running Acrobat Pro XI and now DC) and I can access the same shared review that doesn't work for them. And I can't seem to break it for me (as an effort to figure out their problem).
Any helpful guidance on how to get things back on track would be greatly appreciated. My head hurts from beating it against my desk. :-|
Thanks!

Several of us encountered the same issue running MAC OS X on Acrobat Pro XI. I'm tagging your question to see if someone provides a solution.

My acrobat pro x pdf maker stopped working. Says my certificate has expired. how do I update it?

my acrobat pro x pdf maker stopped working. Says my certificate has expired. how do I update it?

First thing to try: check the date and time on your computer, especially the year. Let us know if that's correct.

I have a serious malfunction of Acrobat Pro and PDF document viewer.

I have a serious malfunction of Acrobat Pro and PDF document viewer. with monthly subscription. Side scroll bar to review the document works desperately slow, and it is very annoying to work under these conditions. Please no solution?It yosemite my OSX system and retina macbook pro in January 2015 16GB RAM. Someone can help me please?
thanks
Bruno

Dear Sukritd,
The versión is Acrobat Pro Document Cloud subscription (anual)
The version is updated.
Noting to repair, the system is 100% running.
The problem in the scroll page in all kind of pdf files.
Thanks.
Bruno
El 2/5/2015, a las 13:45, sukritd15 <[email protected]> escribió:
I have a serious malfunction of Acrobat Pro and PDF document viewer.
created by sukritd15 <https://forums.adobe.com/people/sukritd15> in Acrobat Installation & Update Issues - View the full discussion <https://forums.adobe.com/message/7504989#7504989>
Hi Bruno ,
Could you please verify the Acrobat version you are using is the latest Acrobat DC or some older version ?
Does this happen with any particular PDF file or all the documents ?
If you haven' tried repairing your Acrobat ,please try the same and see if that helps .
For repairing Acrobat Launch Acrobat>Navigate to Help> Repair Acrobat Installation .
If that does not work you could probably uninstall the software and try downloading it again and see if that fixes the issue .
Let us know how it goes .
Regards
Sukrit Dhingra
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7504989#7504989 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7504989#7504989
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Acrobat Installation & Update Issues by email <mailto:discussions-community-acrobat-installation_and_update_installation@adobe-v7.hosted.jivesoft ware.com> or at Adobe Community <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=47 14>
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624 <https://forums.adobe.com/thread/1516624>.

I have Adobe Reader XI with the package that allows me to send pdfs and convert pdfs to Word. When I open a pdf and try to search the search shows no matches even though the word I am searching for is in the document. Any suggestions how to search?

I have Adobe Reader XI with the package that allows me to send pdfs and convert pdfs to Word. When I open a pdf and try to search the search shows no matches even though the word I am searching for is in the document. Any suggestions how to search?

Once again, my thanks for your assistance. If I may impose on your generosity one more time, if I understand you correctly if I create a document on Word or WordPerfect, print it and scan it to create a pdf, the search function will not work. But, if I create the pdf document in Word the search function will work. Unfortunately, I am not sure how I create a pdf document in Word other than by printing it and scanning it. Could you please explain.
William B. Kohn, Esq.
General Counsel
Paul V. Profeta & Associates, Inc.
769 Northfield Avenue
Suite 250
West Orange, New Jersey 07052
(973) 325 - 1300
(973) 325 - 0376 (Facsimile)
[email protected]<mailto:[email protected]>

How do I update a reinstalled version of Acrobat Pro 9 from 9.0.0 to the current version?

How do I update a reinstalled version of Acrobat Pro 9 from 9.0.0 to the current version?

Under the Help option in the top toolbar there should be an option for Updates...

I already have a acrobat pro subscription but instead of giving my the download button it gives me the subscribe now button

I already have a acrobat pro subscription but instead of giving my the download button it gives me the subscribe now button

Hi paulp,
I've checked your account. It looks as though you purchased Acrobat outright (versus getting a subscription). Is that not what you thought you purchased?
That order is currently processing, but once it goes through, you should get a confirmation email from Adobe with instructions for downloading your software. If you're logged on to http://cloud.acrobat.com/acrobat, then that page would be prompting you to subscribe (since you don't have a subscription).
Best,
Sara

My iPhone has a black background and the classic rotating wheel. I try it to put it in DFU but when I turn it on it goes back in this modality and my mac doesn't recognize the phone. HELP ME

my iPhone has a black background and the classic rotating wheel. I try it to put it in DFU but when I turn it on it goes back in this modality and my mac doesn't recognize the phone. HELP ME!

That is correct.
That is the price of a replacement iphone once your iphone is outside of the warranty period

Interactive button in PDF file doesn't work with Adobe Reader for Mac nor Acrobat Pro

Hello!
I've to use a interactive form which has an interactive button that is supposed to send that form by email. If I open that PDF with my iPhone or iPad with the PDF Expert App, it works perfectly, but for any strange reason, when I try to open that same PDF in my Mac with Adobe Reader or Acrobat pro, that button doesn't do anything.
Can this be a configuration error?
Thanks!

The problem is deeper than that. It's not reader. Now the same form I was creating in LifeCycle Designer ES2 yesterday, with the actions working perfectly, no longer work. None of the actions are working.
Could it be realted to me trying to set the default version compatibility to Adobe 7. It gave me warnings, so I set it back to 9.
Any help would be appreciated.

Missing data in Acrobat Pro XI PDF created from Microsoft Word (2010) doc

When I create an "Adobe PDF" from a Microsoft 2010 Word doc that contains mainly images and text boxes, about 50% of the text boxes do not appear in the PDF. Also, some of the images (layered on top of each other) appear in a different order - the one on the bottom moves to the top.
How can I address this problem so that the PDF accurately reflects the Word document?
(I am using Acrobat Pro XI and Microsoft Office 2010)

Finally figured it out -- if I view the form directly in Adobe Reader (over our network), I see the confusing message about "Click 'Sign' to fill out..."
BUT, if I open the form within a web browser (IE, Firefox, etc.), I see the usual message: "Please fill out the following form. You cannot save data typed into this form. Please print..."
It is doing what I expected; I just wasn't viewing it in the usual manner. Users will be seeing this form via a web browser, so problem solved.

MS Word (Mac) to Acrobat Pro XI pdf loses black background during the conversion.

Similar Messages

Maybe you are looking for