MS Word refuses to launch/spinning beach ball
I'm on a flat-panel iMac G4, using Microsoft Office X, which I havent had many problems with until recently, when my Mac started getting sluggish in general (usually fixed by a reboot). But now Word refuses to launch; it gets hung up at the logo screen, with spinning beach ball, and never gets to the actual program. Prior to this "death," Word would get hung up when I would go to Save a new doc.
Any thoughts, other than to trade up my hardware? I already did an OSX re-install.
Hello Matt,
Welcome to Apple discussions!!
Along with the other replies you've received, if your space & ram are okay
but you still have an issue w/ Word, this maybe related.
The latest version of Word on mac is 10.1.7 is that what you are working with if not, this is for the Microsoft Office:mac v.X Student Teacher Edition
See this, if this the package/Word you have which I mention above:
Microsoft Office v. X for Mac Security Update (2006-08-08)
which requires this update below, first:
or Microsoft Office v. X for Mac 10.1.7 Security Update released July 11, 2006
System requirements for Microsoft Office v. X for Mac 10.1.7 Security Update released July 11, 2006
"To install this update, your computer must meet the following minimum requirements:
Processor: Mac OS X-compatible processor that is a model G3 or a later model
Operating system: Mac OS X 10.1 or a later version of Mac OS
Memory: 128 MB of RAM " from mactopia
You may also want to take a look at this faq The Spinning Beach Ball of Death (SBBOD).
Hth, good luck.
Eme'~[ )
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MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 189
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
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APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
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Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (374.75 GB free)
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Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
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Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
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We didn't know what anonymyze meant but we tried to make sure you couldn't see my name. So far the spinning beach ball has occurred 4 times in just writing these 4 lines.
We tried to make sure we didn't overwhelm you with the 4000 lines or more but just did a couple days worth of text. Thanks again for your time.
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2/14/15 9:55:51.973 PM App Store[609]: Failed to connect (pageController) outlet from (FRNavigationController) to (NSObject): missing setter or instance variable
2/14/15 9:55:52.134 PM storeassetd[298]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ffe92c0f6b0> connection from pid 609 with interface <AssetServiceInterface: 0x7ffe92c299e0> (PID 609)
2/14/15 9:55:52.254 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f28bc0> connection from pid 609 with interface <AccountServiceInterface: 0x7fd7f8f03410> (PID 609)
2/14/15 9:55:52.447 PM App Store[609]: NSWindow warning: adding an unknown subview: <_NSThemeCloseWidget: 0x6000001945d0>
2/14/15 9:55:52.628 PM App Store[609]: Call stack:
0 AppKit 0x00007fff88fe58fc -[NSThemeFrame addSubview:] + 107
1 AppKit 0x00007fff889d168f -[NSView addSubview:positioned:relativeTo:] + 208
2 StoreUI 0x0000000108a81e2a -[FRWindow handleToolbarViewChangedNotification:] + 1085
3 CoreFoundation 0x00007fff87c7dcdc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
4 CoreFoundation 0x00007fff87b6f244 _CFXNotificationPost + 3140
5 AppKit 0x00007fff8894d389 -[NSView _postFrameChangeNotification] + 422
6 AppKit 0x00007fff8894c39b -[NSView setFrameOrigin:] + 862
7 StoreUI 0x0000000108a81cb0 -[FRWindow handleToolbarViewChangedNotification:] + 707
8 StoreUI 0x0000000108a81844 -[FRWindow setToolbar:] + 183
9 App Store 0x0000000108a5a14f App Store + 8527
10 AppKit 0x00007fff88b62e07 -[NSWindowController _windowDidLoad] + 586
11 AppKit 0x00007fff88b49e12 -[NSWindowController window] + 110
12 App Store 0x0000000108a599c8 App Store + 6600
13 CoreFoundation 0x00007fff87c7dcdc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
14 CoreFoundation 0x00007fff87b6f244 _CFXNotificationPost + 3140
15 Foundation 0x00007fff8508dc31 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
16 AppKit 0x00007fff889148f7 -[NSApplication finishLaunching] + 440
17 AppKit 0x00007fff889143c1 -[NSApplication run] + 128
18 AppKit 0x00007fff888ffa14 NSApplicationMain + 1832
19 libdyld.dylib 0x00007fff87f145c9 start + 1
20 ??? 0x0000000000000001 0x0 + 1
2/14/15 9:55:53.078 PM storeassetd[298]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ffe92f152a0> connection from pid 609 with interface <AssetServiceInterface: 0x7ffe92f01e70> (PID 609)
2/14/15 9:55:53.092 PM storeassetd[298]: addOperation <AdoptionEligibilityCheckOperation: 0x7ffe92d2b740>{name = '(null)'}
2/14/15 9:55:53.141 PM storeassetd[298]: addOperation <LoadUpdateQueueOperation: 0x7ffe92c1ed60>{name = '(null)'}
2/14/15 9:55:53.143 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c95580> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8c44550> (PID 298)
2/14/15 9:55:53.204 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d4b3b0> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8d5c030> (PID 298)
2/14/15 9:55:53.219 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d32ec0> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8d48c00> (PID 298)
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2/14/15 9:55:53.573 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c96140> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c951c0> (PID 611)
2/14/15 9:55:53.642 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c81f10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e28a00> (PID 611)
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2/14/15 9:55:53.699 PM com.apple.CommerceKit.TransactionService[615]: TransactionServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f9739e09a30> connection from pid 298 with interface <TransactionServiceInterface: 0x7f9739e086c0> (PID 298)
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2/14/15 9:55:53.706 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d53040> connection from pid 615 with interface <AccountServiceInterface: 0x7fd7f8d55360> (PID 615)
2/14/15 9:55:53.713 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c76170> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8c81bb0> (PID 298)
2/14/15 9:55:53.716 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d4dfc0> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8d526f0> (PID 298)
2/14/15 9:55:53.899 PM storeuid[614]: UIServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fbf0151a590> connection from pid 609 with interface <UIServiceInterface: 0x7fbf01602f60> (PID 609)
2/14/15 9:55:54.074 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ca5030> connection from pid 609 with interface <AccountServiceInterface: 0x7fd7f8c85b30> (PID 609)
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2/14/15 9:55:55.966 PM storeaccountd[285]: ADI: {
"Cache-Control" = "no-store, no-cache, no-transform, private, max-age=0, must-revalidate";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 278;
"Content-Type" = "text/xml; charset=UTF-8; encoding=UTF-8";
Date = "Sat, 14 Feb 2015 14:55:55 GMT";
"Strict-Transport-Security" = "max-age=31536000";
Vary = "Accept-Encoding";
"apple-timing-app" = "5 ms";
"x-apple-application-instance" = 104415;
"x-apple-application-site" = NWK;
"x-apple-jingle-correlation-key" = I3EFG3IJTW7D4JFQWLCEG5JZEQ;
"x-apple-lokamai-no-cache" = true;
"x-webobjects-loadaverage" = 0;
2/14/15 9:55:56.825 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f0fee0> connection from pid 609 with interface <AccountServiceInterface: 0x7fd7f8f10520> (PID 609)
2/14/15 9:55:56.826 PM storeaccountd[285]: ADI: {
"Cache-Control" = "no-transform, max-age=35";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 350;
"Content-Type" = "text/xml; charset=UTF-8";
Date = "Sat, 14 Feb 2015 14:55:56 GMT";
"Last-Modified" = "Sat, 14 Feb 2015 14:49:39 GMT";
Server = "ATS/4.1.0";
"Strict-Transport-Security" = "max-age=31536000";
Vary = "Accept-Encoding";
"X-Apple-ATS-Cache-Key" = "/17.154.42.215/80/us/store/iDevice/143441-1/13/https";
"X-Apple-Partner" = "origin.0";
"apple-timing-app" = "3 ms";
"x-apple-aka-ttl" = "Generated Sat Feb 14 06:49:39 PST 2015, Expires Sat Feb 14 06:50:39 PST 2015, TTL 60s";
"x-apple-application-instance" = 1004805;
"x-apple-application-site" = NWK;
"x-apple-asset-version" = 0;
"x-apple-date-generated" = "Sat, 14 Feb 2015 14:49:39 GMT";
"x-apple-jingle-correlation-key" = 6BRWF6KO7GR35L7YYUSA5OANTA;
"x-apple-orig-url" = "https://itunes.apple.com/us/store";
"x-apple-request-store-front" = "143441-1,13";
"x-apple-translated-wo-url" = "/WebObjects/MZStore.woa/wa/storeFront?cc=us&urlDesc=";
"x-frame-options" = SAMEORIGIN;
"x-webobjects-loadaverage" = 0;
2/14/15 9:55:57.426 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e36130> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8e017d0> (PID 298)
2/14/15 9:55:57.476 PM storeaccountd[285]: ADI: {
"Cache-Control" = "private, no-cache, no-store, no-transform, must-revalidate, max-age=0";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 229;
"Content-Type" = "text/xml; charset=UTF-8";
Date = "Sat, 14 Feb 2015 14:55:56 GMT";
Expires = "Sat, 14 Feb 2015 14:55:56 GMT";
"Set-Cookie" = "Pod=8; version=\"1\"; expires=Sat, 14-Mar-2015 13:55:56 GMT; path=/; domain=.apple.com, itspod=8; version=\"1\"; expires=Sat, 14-Mar-2015 13:55:56 GMT; path=/; domain=.apple.com, mzf_in=082356; version=\"1\"; path=/WebObjects; domain=.apple.com; secure; HttpOnly, mzf_dr=0; version=\"1\"; expires=Thu, 01-Jan-1970 00:00:00 GMT; path=/WebObjects; domain=.apple.com, ns-mzf-inst=34-233-80-109-101-8280-82356-8-st11; version=1; Max-Age=1800; path=/; domain=.apple.com; httponly";
"Strict-Transport-Security" = "max-age=31536000";
"apple-timing-app" = "11 ms";
"edge-control" = "no-store, cache-maxage=0";
itspod = 8;
pod = 8;
"x-apple-application-instance" = 82356;
"x-apple-application-site" = ST11;
"x-apple-jingle-correlation-key" = X23MLW7S3A7L3WGY4ZACXHHOII;
"x-apple-lokamai-no-cache" = true;
"x-apple-orig-url" = "https://p8-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/enabledMediaTypes?gu id=A8206630705B";
"x-apple-translated-wo-url" = "/WebObjects/MZFinance.woa/wa/enabledMediaTypes?guid=A8206630705B";
"x-frame-options" = SAMEORIGIN;
"x-webobjects-loadaverage" = 59;
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"Access-Control-Allow-Origin" = "*";
"Cache-Control" = "private, no-cache, no-store, no-transform, must-revalidate, max-age=0";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 414;
"Content-Type" = "text/xml; charset=UTF-8";
Date = "Sat, 14 Feb 2015 14:55:56 GMT";
Expires = "Sat, 14 Feb 2015 14:55:56 GMT";
"Set-Cookie" = "Pod=8; version=\"1\"; expires=Sat, 14-Mar-2015 13:55:56 GMT; path=/; domain=.apple.com, itspod=8; version=\"1\"; expires=Sat, 14-Mar-2015 13:55:56 GMT; path=/; domain=.apple.com, mzf_in=082433; version=\"1\"; path=/WebObjects; domain=.apple.com; secure; HttpOnly, mzf_dr=0; version=\"1\"; expires=Thu, 01-Jan-1970 00:00:00 GMT; path=/WebObjects; domain=.apple.com, ns-mzf-inst=34-235-80-109-102-8282-82433-8-st11; version=1; Max-Age=1800; path=/; domain=.apple.com; httponly";
"Strict-Transport-Security" = "max-age=31536000";
"apple-timing-app" = "7 ms";
"edge-control" = "no-store, cache-maxage=0";
itspod = 8;
pod = 8;
"x-apple-application-instance" = 82433;
"x-apple-application-site" = ST11;
"x-apple-jingle-correlation-key" = DHWSJWHZWB7TIJXMUKEI2YZE54;
"x-apple-lokamai-no-cache" = true;
"x-apple-orig-url" = "https://p8-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/adoptionEligibilityS rv?guid=A8206630705B";
"x-apple-translated-wo-url" = "/WebObjects/MZFinance.woa/wa/adoptionEligibilitySrv?guid=A8206630705B";
"x-frame-options" = SAMEORIGIN;
"x-webobjects-loadaverage" = 56;
2/14/15 9:55:58.478 PM storeaccountd[285]: ADI: {
"Cache-Control" = "no-transform, max-age=10320";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 20771;
"Content-Type" = "text/xml; charset=UTF-8";
Date = "Sat, 14 Feb 2015 14:55:58 GMT";
"Last-Modified" = "Sat, 14 Feb 2015 12:07:31 GMT";
Server = "ATS/4.1.0";
"Strict-Transport-Security" = "max-age=31536000";
Vary = "Accept-Encoding, X-Apple-Store-Front, Cookie, User-Agent";
"X-Apple-ATS-Cache-Key" = "/init.itunes.apple.com/80/WebObjects/MZInit.woa/wa/initiateSession/MacAppStore /2.0%20/143441-1/13/https/itspod=8?ix=5";
"X-Apple-Partner" = "origin.0";
"apple-timing-app" = "58 ms";
"x-apple-aka-ttl" = "Generated Sat Feb 14 04:07:31 PST 2015, Expires Sat Feb 14 09:47:31 PST 2015, TTL 20400s";
"x-apple-application-instance" = 1809;
"x-apple-application-site" = NWK;
"x-apple-jingle-correlation-key" = CNS27XWS4NAJ5NKGR5FANX5DTU;
"x-apple-max-age" = 14400;
"x-apple-orig-url" = "https://init.itunes.apple.com/WebObjects/MZInit.woa/wa/initiateSession?ix=5&user AgentCacheKey=MacAppStore%2f2.0%20";
"x-apple-request-store-front" = "143441-1,13";
"x-apple-translated-wo-url" = "/WebObjects/MZInit.woa/wa/initiateSession?ix=5&userAgentCacheKey=MacAppStore%2 f2.0%20";
"x-webobjects-loadaverage" = 0;
2/14/15 9:55:58.513 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d1ae70> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d34fd0> (PID 611)
2/14/15 9:55:59.683 PM storeaccountd[285]: ADI: {
"Cache-Control" = "no-transform, max-age=41";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 38524;
"Content-Type" = "text/html; charset=UTF-8";
Date = "Sat, 14 Feb 2015 14:55:59 GMT";
"Last-Modified" = "Sat, 14 Feb 2015 14:52:48 GMT";
Server = "ATS/4.1.0";
"Strict-Transport-Security" = "max-age=31536000";
Vary = "Accept-Encoding, X-Apple-Store-Front";
"X-Apple-ATS-Cache-Key" = "/17.173.38.161/80/WebObjects/MZStore.woa/wa/viewGrouping/iDevice/143441-1/13/h ttps?cc=us&id=29520&mt=12";
"X-Apple-Partner" = "origin.0";
"apple-timing-app" = "662 ms";
"x-apple-aka-ttl" = "Generated Sat Feb 14 06:52:48 PST 2015, Expires Sat Feb 14 06:53:48 PST 2015, TTL 60s";
"x-apple-application-instance" = 2126439;
"x-apple-application-site" = ST11;
"x-apple-jingle-correlation-key" = URUSE5YX3QNM53VSQEZHESOGYQ;
"x-apple-orig-url" = "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12";
"x-apple-translated-wo-url" = "/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&mt=12";
"x-frame-options" = SAMEORIGIN;
"x-webobjects-loadaverage" = 0;
2/14/15 9:56:00.565 PM storedownloadd[305]: DownloadServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fc4ab40e420> connection from pid 611 with interface <DownloadServiceInterface: 0x7fc4ab413c60> (PID 611)
2/14/15 9:56:00.567 PM storeassetd[298]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ffe92f196d0> connection from pid 611 with interface <AssetServiceInterface: 0x7ffe92f3efa0> (PID 611)
2/14/15 9:56:00.574 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d346b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d0ff50> (PID 611)
2/14/15 9:56:00.579 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d42370> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d4e760> (PID 611)
2/14/15 9:56:00.585 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cc3980> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cb2030> (PID 611)
2/14/15 9:56:00.590 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d335b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d6fc10> (PID 611)
2/14/15 9:56:00.858 PM storeaccountd[285]: ADI: {
"Access-Control-Allow-Origin" = "*";
"Cache-Control" = "private, max-age=60";
Connection = "keep-alive";
"Content-Length" = 2;
"Content-Type" = "application/json; charset=UTF-8";
Date = "Sat, 14 Feb 2015 14:56:00 GMT";
Expires = "Sat, 14 Feb 2015 14:57:00 GMT";
"Strict-Transport-Security" = "max-age=31536000";
Vary = "X-Apple-Store-Front,X-Dsid,Cookie";
"access-control-allow-credentials" = true;
"apple-timing-app" = "1 ms";
"x-apple-application-instance" = 1562;
"x-apple-application-site" = ST11;
"x-apple-jingle-correlation-key" = Q22XHOJNG5ULCCN3GEUYYS2LVI;
"x-webobjects-loadaverage" = 0;
2/14/15 9:56:03.728 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f336c0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f2f070> (PID 611)
2/14/15 9:56:04.372 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ca8830> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c9d820> (PID 611)
2/14/15 9:56:04.378 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d38170> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d871b0> (PID 611)
2/14/15 9:56:05.591 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d8ba10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d5beb0> (PID 611)
2/14/15 9:56:05.598 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d7a280> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d0f300> (PID 611)
2/14/15 9:56:06.191 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d9a540> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d76680> (PID 611)
2/14/15 9:56:06.197 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d605d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d7c090> (PID 611)
2/14/15 9:56:06.818 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d6bc60> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d49300> (PID 611)
2/14/15 9:56:06.823 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d9e320> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8da0990> (PID 611)
2/14/15 9:56:06.841 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f37630> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f30510> (PID 611)
2/14/15 9:56:06.845 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f379d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f37d00> (PID 611)
2/14/15 9:56:07.140 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c69570> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c55f70> (PID 611)
2/14/15 9:56:07.455 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c60cf0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c3cd00> (PID 611)
2/14/15 9:56:07.461 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c55860> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c69b80> (PID 611)
2/14/15 9:56:07.467 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c61f30> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c6ee80> (PID 611)
2/14/15 9:56:07.472 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c67100> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c657f0> (PID 611)
2/14/15 9:56:07.477 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c3cb10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c50a80> (PID 611)
2/14/15 9:56:07.482 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8da5980> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8da5c00> (PID 611)
2/14/15 9:56:07.487 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e25260> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e2da80> (PID 611)
2/14/15 9:56:07.492 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f3b540> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f3b980> (PID 611)
2/14/15 9:56:07.497 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8da8c20> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8da8ee0> (PID 611)
2/14/15 9:56:07.502 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dabe20> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dac0e0> (PID 611)
2/14/15 9:56:07.507 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8da4420> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8daf140> (PID 611)
2/14/15 9:56:07.512 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8db1fa0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8db2260> (PID 611)
2/14/15 9:56:07.517 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c3d450> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c3f6a0> (PID 611)
2/14/15 9:56:07.522 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8db50b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8db5370> (PID 611)
2/14/15 9:56:07.527 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c4a100> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c5d500> (PID 611)
2/14/15 9:56:07.533 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f3ff10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f40390> (PID 611)
2/14/15 9:56:07.538 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8db8370> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8db86b0> (PID 611)
2/14/15 9:56:07.543 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8db8b40> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dbb740> (PID 611)
2/14/15 9:56:07.548 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c6d1b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c69070> (PID 611)
2/14/15 9:56:07.553 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ce2fd0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8ce32c0> (PID 611)
2/14/15 9:56:07.558 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ce6100> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8ce63c0> (PID 611)
2/14/15 9:56:07.563 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f43600> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f44300> (PID 611)
2/14/15 9:56:07.568 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ce9810> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8ce9ac0> (PID 611)
2/14/15 9:56:07.573 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f45ae0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f45dd0> (PID 611)
2/14/15 9:56:07.578 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e297f0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e14eb0> (PID 611)
2/14/15 9:56:07.583 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dc1700> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dc1a70> (PID 611)
2/14/15 9:56:07.588 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f48e60> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f49790> (PID 611)
2/14/15 9:56:07.593 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ced870> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cedda0> (PID 611)
2/14/15 9:56:07.598 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cf0ce0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cf0fa0> (PID 611)
2/14/15 9:56:07.603 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dc4e80> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dc5240> (PID 611)
2/14/15 9:56:07.607 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cf42c0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cf4680> (PID 611)
2/14/15 9:56:07.612 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dc82e0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dc8b60> (PID 611)
2/14/15 9:56:07.617 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cf7ca0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cf8090> (PID 611)
2/14/15 9:56:07.622 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dcba80> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dcc320> (PID 611)
2/14/15 9:56:07.627 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dcf2d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dcf590> (PID 611)
2/14/15 9:56:07.632 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cfbdb0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cfb190> (PID 611)
2/14/15 9:56:07.637 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dd2400> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dd2ca0> (PID 611)
2/14/15 9:56:07.642 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e245f0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e20670> (PID 611)
2/14/15 9:56:07.647 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dd6370> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dd6710> (PID 611)
2/14/15 9:56:07.652 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb003a90> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb003f80> (PID 611)
2/14/15 9:56:07.657 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dd9c10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dda000> (PID 611)
2/14/15 9:56:07.664 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ddcf50> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8ddd210> (PID 611)
2/14/15 9:56:07.673 PM storeassetd[298]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ffe92f20cc0> connection from pid 611 with interface <AssetServiceInterface: 0x7ffe92f20ff0> (PID 611)
2/14/15 9:56:07.989 PM storeassetd[298]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ffe92e10450> connection from pid 611 with interface <AssetServiceInterface: 0x7ffe92e3a4d0> (PID 611)
2/14/15 9:56:11.904 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb007ab0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb0078d0> (PID 611)
2/14/15 9:56:11.910 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f4cf00> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f4d260> (PID 611)
2/14/15 9:56:11.916 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb00ae00> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb00b2b0> (PID 611)
2/14/15 9:56:11.921 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb00a820> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb00cc70> (PID 611)
2/14/15 9:56:11.926 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb011280> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb011580> (PID 611)
2/14/15 9:56:11.931 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ddd680> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8de0f90> (PID 611)
2/14/15 9:56:11.937 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8de3e80> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8de4140> (PID 611)
2/14/15 9:56:11.942 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e1d830> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e1b2f0> (PID 611)
2/14/15 9:56:11.946 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8de7650> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8de7a80> (PID 611)
2/14/15 9:56:11.951 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb00e7d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb014be0> (PID 611)
2/14/15 9:56:11.956 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb017b70> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb017e30> (PID 611)
2/14/15 9:56:11.961 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8deb680> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8deb9c0> (PID 611)
2/14/15 9:56:11.965 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dee970> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8deec30> (PID 611)
2/14/15 9:56:11.970 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8df1aa0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8df1d60> (PID 611)
2/14/15 9:56:11.975 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e3f440> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e3f6e0> (PID 611)
2/14/15 9:56:11.980 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f51060> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f51470> (PID 611)
2/14/15 9:56:11.985 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb01b1b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb01c530> (PID 611)
2/14/15 9:56:11.990 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8df5210> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8df5600> (PID 611)
2/14/15 9:56:11.994 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8df8580> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8df8840> (PID 611)
2/14/15 9:56:11.999 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dfb6b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dfb970> (PID 611)
2/14/15 9:56:12.004 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb020720> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb020bb0> (PID 611)
2/14/15 9:56:12.009 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e136f0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e13ff0> (PID 611)
2/14/15 9:56:12.014 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e429b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e42c30> (PID 611)
2/14/15 9:56:12.019 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb023b20> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb023de0> (PID 611)
2/14/15 9:56:12.023 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e45950> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e465a0> (PID 611)
2/14/15 9:56:12.028 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb026c70> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb026f30> (PID 611)
2/14/15 9:56:12.033 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb104ab0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb104fd0> (PID 611)
2/14/15 9:56:12.038 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb029dc0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb02a5f0> (PID 611)
2/14/15 9:56:12.043 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb1086d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb107f50> (PID 611)
2/14/15 9:56:12.048 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e49700> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e49a00> (PID 611)
2/14/15 9:56:12.053 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f55380> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f55700> (PID 611)
2/14/15 9:56:12.057 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb10bd10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb10c150> (PID 611)
2/14/15 9:56:12.062 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb10f0d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb10f390> (PID 611)
2/14/15 9:56:12.067 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb02e890> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb02eb30> (PID 611)
2/14/15 9:56:12.072 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb112710> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb112ac0> (PID 611)
2/14/15 9:56:12.077 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f58e40> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f587e0> (PID 611)
2/14/15 9:56:12.082 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb115a50> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb115d80> (PID 611)
2/14/15 9:56:12.087 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb032970> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb032c30> (PID 611)
2/14/15 9:56:12.091 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e4c900> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e4d540> (PID 611)
2/14/15 9:56:12.096 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb119840> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb119ca0> (PID 611)
2/14/15 9:56:12.101 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb11cc30> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb11cef0> (PID 611)
2/14/15 9:56:12.106 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb11fd60> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb120020> (PID 611)
2/14/15 9:56:12.111 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb122e90> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb123150> (PID 611)
2/14/15 9:56:12.116 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb036e20> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb037330> (PID 611)
2/14/15 9:56:12.120 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb125fc0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb126280> (PID 611)
2/14/15 9:56:12.125 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb129160> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb129420> (PID 611)
2/14/15 9:56:12.130 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e50d90> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e50ea0> (PID 611)
2/14/15 9:56:12.135 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f5d590> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f5d7d0> (PID 611)
2/14/15 9:56:12.140 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb03b670> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb03bb80> (PID 611)
2/14/15 9:56:12.145 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb12ca30> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb12cd10> (PID 611)
2/14/15 9:56:12.149 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb03ef90> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb03f380> (PID 611)
2/14/15 9:56:12.154 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb042310> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb0425d0> (PID 611)
2/14/15 9:56:12.159 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb045440> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb045700> (PID 611)
2/14/15 9:56:12.164 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb12fc80> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb1313d0> (PID 611)
2/14/15 9:56:12.168 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb048a80> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb048e30> (PID 611)
2/14/15 9:56:25.375 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb131990> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb134ac0> (PID 611)
2/14/15 9:56:26.174 PM locationd[54]: Location icon should now be in state 'Active'
2/14/15 9:56:37.238 PM locationd[54]: Location icon should now be in state 'Inactive'
2/14/15 9:56:45.034 PM locationd[54]: Location icon should now be in state 'Active'
2/14/15 9:57:31.720 PM Spotlight[230]: Hang timer fired; exiting
2/14/15 9:57:31.721 PM SystemUIServer[201]: Spotlight: Service connection interrupted!
2/14/15 9:57:31.722 PM spindump[423]: Got xpc error message in libspindump client connection: Connection invalid
2/14/15 9:57:47.065 PM Spotlight[624]: applications query - started
2/14/15 9:57:47.093 PM Spotlight[624]: applications query - finished in 0.028 seconds
2/14/15 9:58:05.005 PM locationd[54]: Location icon should now be in state 'Inactive'
2/14/15 10:03:51.071 PM loginwindow[64]: ERROR | +[LWNotifyServer shutdown] | LWNotifyServer shutdown called with server nil
2/14/15 10:04:15.540 PM loginwindow[64]: ERROR | -[SessionLogoutManager quitFinder] | Attempt to set quit finder when alreay set, phase: 6
2/14/15 10:04:17.351 PM garcon[339]: host connection <NSXPCConnection: 0x60800010b760> connection from pid 202 invalidated
2/14/15 10:04:17.352 PM spindump[423]: Got xpc error message in libspindump client connection: Connection invalid
2/14/15 10:04:17.368 PM loginwindow[64]: Login Window point of no return
2/14/15 10:04:17.832 PM UserEventAgent[16]: Captive: [UserAgentDied:143] User Agent @port=74767 Died
2/14/15 10:04:18.167 PM lsuseractivityd[314]: [SFActivityAdvertiser] ERROR: lost XPC connection
2/14/15 10:04:18.168 PM lsuseractivityd[314]: [SFContinuityScanManager] ERROR: lost XPC connection
2/14/15 10:04:19.419 PM sessionlogoutd[649]: sessionlogoutd Launched -
Spinning "Beach Ball" in Finder
I have a 2007 MacBook Pro running OS10.9.5. I recently noticed that whenever I double-click on an icon in the Finder the "spinning beach ball" occurs for about 20 seconds. Afterwards, the page will then load. This problem does not occur in any app; only the Finder.
I wold appreciate any thoughts as to why this issue occurred all of a sudden. Thank you kindly.1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" '/S*/*/Ca*/*xpc* >&- ||echo No' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors XPC\ cache );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 50 32 52;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Os x running very slow. Spinning beach ball happens often
I dont know what happened latley here the last few days i cant do much of anything for long before i get the spinning beach ball. It drives me crazy because i am typing or doing something and i have to stop wait for it to go away then i can do something for a few minutes then it comes up again and i have to wait again.
I have run permissions, and all the things on itool and it still slow as anything.boot to single user mode. (boot holding comand s) hold untill u get to a black screen w/ white type.
when it comes up and says root # type sbin/fsck -fy ( note there is a space between the k and the - )
it will launch a file system check.
when finished type the word reboot and press enter. -
IPhoto Unresponsive, Spinning Beach Ball
Whenever I attempt to open iPhoto, I get the spinning beach ball and have to force quit. This occurs every time. Any suggestions?
Try trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
What's the plist file?
For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101.
If tht doesn't help:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
MacBook Pro - incessant spinning beach ball
My MacBook Pro is running really slow. The spinning beach ball keeps coming up for almost everything I try to do.
For instance I can't type more than about 4 words in MS word before it stalls out and the beach ball pops up. It's almost like there's some big program running in the background sucking up processing power.
I ran disk utility repair from the OSX Recovery and it didn't show any problems.
Is it possible I caught some kind of virus? Anyone have any thoughts on how to remedy this? Any help would be greatly appreciated!
Here's the system overview...
<Edited by Host>Here's mine. Or should I start a new thread?
9/25/14 11:07:14.124 PM AppleSpell[389]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
9/25/14 11:07:27.142 PM com.apple.IconServicesAgent[25101]: IconServicesAgent launched.
9/25/14 11:07:37.000 PM kernel[0]: memorystatus_thread: idle exiting pid 25014 [WiFiKeychainProx]
9/25/14 11:07:37.163 PM com.apple.launchd.peruser.502[173]: (com.apple.wifi.WiFiKeychainProxy[25014]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
9/25/14 11:07:37.163 PM com.apple.launchd.peruser.502[173]: (com.apple.wifi.WiFiKeychainProxy[25014]) assertion failed: 13E28: launchd + 43321 [364E35A7-9FA7-3950-8494-40B49A2E7250]: 0x9
9/25/14 11:07:37.000 PM kernel[0]: memorystatus_thread: idle exiting pid 25019 [aosnotifyd]
9/25/14 11:07:37.413 PM com.apple.launchd[1]: (com.apple.AOSNotification[25019]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
9/25/14 11:07:37.413 PM com.apple.launchd[1]: (com.apple.AOSNotification[25019]) assertion failed: 13E28: launchd + 43321 [364E35A7-9FA7-3950-8494-40B49A2E7250]: 0x9
9/25/14 11:07:37.000 PM kernel[0]: memorystatus_thread: idle exiting pid 25034 [CloudKeychainPro]
9/25/14 11:07:37.663 PM secd[25029]: handle_xpc_event >>>>> handle_connection_event via event_handler <<<<<, ***?
9/25/14 11:07:37.664 PM com.apple.launchd.peruser.502[173]: (com.apple.security.cloudkeychainproxy3[25034]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
9/25/14 11:07:37.664 PM com.apple.launchd.peruser.502[173]: (com.apple.security.cloudkeychainproxy3[25034]) assertion failed: 13E28: launchd + 43321 [364E35A7-9FA7-3950-8494-40B49A2E7250]: 0x9
9/25/14 11:07:37.000 PM kernel[0]: memorystatus_thread: idle exiting pid 25061 [com.apple.CodeSi]
9/25/14 11:07:37.915 PM com.apple.launchd[1]: (com.apple.CodeSigningHelper[25061]) Exited: Killed: 9
9/25/14 11:07:38.000 PM kernel[0]: memorystatus_thread: idle exiting pid 25064 [xpcd]
9/25/14 11:07:38.166 PM com.apple.launchd[1]: (com.apple.xpcd.00000000-0000-0000-0000-000000000000[25064]) Exited: Killed: 9
9/25/14 11:07:38.000 PM kernel[0]: memorystatus_thread: idle exiting pid 25079 [com.apple.InputM]
9/25/14 11:07:38.467 PM com.apple.launchd[1]: (com.apple.InputMethodKit.UserDictionary[25079]) Exited: Killed: 9
9/25/14 11:07:38.635 PM WiFiKeychainProxy[25102]: [NO client logger] <Nov 10 2013 18:30:13> WIFICLOUDSYNC WiFiCloudSyncEngineCreate: created...
9/25/14 11:07:38.637 PM WiFiKeychainProxy[25102]: [NO client logger] <Nov 10 2013 18:30:13> WIFICLOUDSYNC WiFiCloudSyncEngineRegisterCallbacks: WiFiCloudSyncEngineCallbacks version - 0, bundle id - com.apple.wifi.WiFiKeychainProxy
9/25/14 11:07:38.639 PM secd[25029]: SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
9/25/14 11:07:38.639 PM secd[25029]: securityd_xpc_dictionary_handler WiFiKeychainProx[25102] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
9/25/14 11:07:38.000 PM kernel[0]: memorystatus_thread: idle exiting pid 25008 [periodic-wrapper]
9/25/14 11:07:38.671 PM com.apple.launchd[1]: (com.apple.periodic-daily[25008]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
9/25/14 11:07:38.671 PM com.apple.launchd[1]: (com.apple.periodic-daily[25008]) assertion failed: 13E28: launchd + 43321 [364E35A7-9FA7-3950-8494-40B49A2E7250]: 0x9
9/25/14 11:07:38.000 PM kernel[0]: memorystatus_thread: idle exiting pid 25097 [systemstatsd]
9/25/14 11:07:38.921 PM com.apple.launchd[1]: (com.apple.systemstatsd[25097]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
9/25/14 11:07:38.921 PM com.apple.launchd[1]: (com.apple.systemstatsd[25097]) assertion failed: 13E28: launchd + 43321 [364E35A7-9FA7-3950-8494-40B49A2E7250]: 0x9
9/25/14 11:07:39.000 PM kernel[0]: memorystatus_thread: idle exiting pid 25049 [tccd]
9/25/14 11:07:39.174 PM com.apple.launchd.peruser.502[173]: (com.apple.tccd[25049]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
9/25/14 11:07:39.174 PM com.apple.launchd.peruser.502[173]: (com.apple.tccd[25049]) assertion failed: 13E28: launchd + 43321 [364E35A7-9FA7-3950-8494-40B49A2E7250]: 0x9
9/25/14 11:07:39.000 PM kernel[0]: memorystatus_thread: idle exiting pid 25099 [com.apple.NotesM]
9/25/14 11:07:39.428 PM com.apple.launchd[1]: (com.apple.NotesMigratorService[25099]) Exited: Killed: 9
9/25/14 11:07:39.000 PM kernel[0]: memorystatus_thread: idle exiting pid 25100 [accountsd]
9/25/14 11:07:39.830 PM com.apple.internetaccounts[25052]: /SourceCache/Accounts/Accounts-336.9/ACAccountStore.m - __60-[ACAccountStore _connectToRemoteAccountStoreUsingEndpoint:]_block_invoke - 130 - The connection to ACDAccountStore was interrupted.
9/25/14 11:07:39.831 PM com.apple.launchd.peruser.502[173]: (com.apple.accountsd[25100]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
9/25/14 11:07:39.831 PM com.apple.launchd.peruser.502[173]: (com.apple.accountsd[25100]) assertion failed: 13E28: launchd + 43321 [364E35A7-9FA7-3950-8494-40B49A2E7250]: 0x9
9/25/14 11:07:39.000 PM kernel[0]: memorystatus_thread: idle exiting pid 25022 [com.apple.iCloud]
9/25/14 11:07:39.992 PM com.apple.launchd[1]: (com.apple.iCloudHelper[25022]) Exited: Killed: 9
9/25/14 11:07:40.000 PM kernel[0]: memorystatus_thread: idle exiting pid 25095 [pbs]
9/25/14 11:07:40.183 PM com.apple.launchd.peruser.502[173]: (com.apple.pbs[25095]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
9/25/14 11:07:40.183 PM com.apple.launchd.peruser.502[173]: (com.apple.pbs[25095]) assertion failed: 13E28: launchd + 43321 [364E35A7-9FA7-3950-8494-40B49A2E7250]: 0x9
9/25/14 11:07:40.000 PM kernel[0]: memorystatus_thread: idle exiting pid 25052 [com.apple.intern]
9/25/14 11:07:40.439 PM com.apple.launchd[1]: (com.apple.internetaccounts[25052]) Exited: Killed: 9
9/25/14 11:07:40.000 PM kernel[0]: memorystatus_thread: idle exiting pid 25027 [xpcd]
9/25/14 11:07:40.687 PM com.apple.launchd[1]: (com.apple.xpcd.F6010000-0000-0000-0000-000000000000[25027]) Exited: Killed: 9
9/25/14 11:07:40.000 PM kernel[0]: memorystatus_thread: idle exiting pid 25101 [com.apple.IconSe]
9/25/14 11:07:40.938 PM com.apple.launchd[1]: (com.apple.IconServicesAgent[25101]) Exited: Killed: 9
9/25/14 11:07:40.972 PM Safari[1883]: XPC error messaging com.apple.IconServicesAgent: Connection interrupted
9/25/14 11:07:40.972 PM Safari[1883]: XPC error messaging com.apple.IconServicesAgent: Connection invalid
9/25/14 11:07:41.000 PM kernel[0]: memorystatus_thread: idle exiting pid 25026 [cfprefsd]
9/25/14 11:07:41.193 PM com.apple.launchd[1]: (com.apple.cfprefsd.xpc.daemon[25026]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
9/25/14 11:07:41.193 PM com.apple.launchd[1]: (com.apple.cfprefsd.xpc.daemon[25026]) assertion failed: 13E28: launchd + 43321 [364E35A7-9FA7-3950-8494-40B49A2E7250]: 0x9
9/25/14 11:07:41.000 PM kernel[0]: memorystatus_thread: idle exiting pid 25029 [secd]
9/25/14 11:07:41.443 PM WiFiKeychainProxy[25102]: xpc __securityd_create_connection_block_invoke got event: Connection interrupted
9/25/14 11:07:41.497 PM com.apple.launchd.peruser.502[173]: (com.apple.secd[25029]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
9/25/14 11:07:41.497 PM com.apple.launchd.peruser.502[173]: (com.apple.secd[25029]) assertion failed: 13E28: launchd + 43321 [364E35A7-9FA7-3950-8494-40B49A2E7250]: 0x9
9/25/14 11:07:41.000 PM kernel[0]: memorystatus_thread: idle exiting pid 24908 [cfprefsd]
9/25/14 11:07:41.697 PM com.apple.launchd.peruser.502[173]: (com.apple.cfprefsd.xpc.agent[24908]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
9/25/14 11:07:41.697 PM com.apple.launchd.peruser.502[173]: (com.apple.cfprefsd.xpc.agent[24908]) assertion failed: 13E28: launchd + 43321 [364E35A7-9FA7-3950-8494-40B49A2E7250]: 0x9
9/25/14 11:07:47.615 PM gkbisd[168]: Unable to collect cdhash for /Applications/Utilities/Console.app (error code 100024)
9/25/14 11:07:49.609 PM Console[25104]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
9/25/14 11:07:59.281 PM WindowServer[107]: disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.
9/25/14 11:08:11.384 PM com.apple.IconServicesAgent[25113]: IconServicesAgent launched.
9/25/14 11:08:11.947 PM WindowServer[107]: common_reenable_update: UI updates were finally reenabled by application "Console" after 13.67 seconds (server forcibly re-enabled them after 1.00 seconds) -
Authoritative, Real-time, Spinning Beach Ball Diagnostic Tool/Utility?
Dear Mac Mavens,
Is there an effective, real-time diagnostic tool/utility that authoritatively explains why my Mac is so-darn-slow...soooo mmaaannnnyyyyy times during the day?
The spinning beach ball is ubiquitous on my machine.
For example:
Sometimes--but not always--it can take Evernote, MS-PowerPoint, MS-Word, MS-Excel, and the like, as long as 3-5 minutes to become active.
Another example: Viewing "Open Recent" in just about any application can take 2-4 minutes.
Sometimes, again, not always: it can take 2-3 minutes for a browser tab to open.
To date, I have purchased, and run, virtually all the major "Keeper," "Cleaner," "Go Faster," "Tools" utilities (each promising to speed up a Mac)...but none of them either report a meaningful problem (however, some of the do report many, many trivial problems)--and none of them have had any effect whatsoever on system performance.
Also, I constantly check "Monitor" (which routinely reports CPU at ~3-7%) and iStat Mini (which routinely reports CPU at ~5%). Additionally, many, many times, I've examined the console.logs looking (without success) for anomalous events.
Hence this request. Is there a useful tool/utility/magic incantation which can help diagnosis this productivity-sapping issue and explain--in real-time--the cause of a spinning beach ball?
Conjecture: Given the consistently low reported CPU utilization...16Gb memory (1333 MHz DDR3)...1Tb SATA disk...2.8 GHz Intel Core 5 (1 processor, 4 cores)...in this somewhat beefy Mid-2010 27-inch--could the dominant constraint be the internal bus? If the bus is relatively slow...would that explain the too, too frequent beach ball?
Your specific suggestions are welcomed and greatly appreciated; thank you.
Plane WryterWhen you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Spinning beach ball with Safari 4.02?
Powerbook G4 1.5 GHz, 1.25 GB RAM, MacOS 10.4.11
I really like the "Top Sites" feature in Safari 4 but of late I am getting a spinning beach ball regularly. I wait for the ball to stop then quit and restart Safari and all is well for a while. Anyone else have this problem? Is there a fix? Thanks.Try deleting the Syndication Database File(s) in user/Library/Syndication. In my case I had 2 files in that folder, "Database3" and "Database3.BROKEN". Deleted both and restarted, and my 2 months of suffering through beachballs upon the first launch of Safari following every computer restart are now over!! And yes, I tried all the other "solutions" out there....this fixed it for me, and was the only thing that had ANY effect whatsoever.
Here's a link to my orig post about this.....trying to be more succinct here yet still spreading the word
http://discussions.apple.com/thread....3037� -
My computer
Problem description:
My macbook pro since this afternoon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click…
EtreCheck version: 2.1.8 (121)
Report generated 31 de março de 2015 18:29:15 BRT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 250
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:25:47
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320,07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (47.94 GB free) - 51 errors
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Stickies Application (/Applications/Stickies.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 31 Check version
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
npsf_cef: Version: sf 3.3.1.1 [Click for support]
Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
DivX HiQ
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
MacFUSE [Click for support]
Perian [Click for support]
Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB
Destinations:
Time Machine Backups [Local]
Total size: 999.86 GB
Total number of backups: 60
Oldest backup: 2012-07-15 01:16:54 +0000
Last backup: 2015-03-29 19:28:06 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
97% rapportd
3% WindowServer
1% mds
0% fseventsd
0% distnoted
Top Processes by Memory: ℹ️
155 MB Safari
120 MB Finder
86 MB rapportd
86 MB WindowServer
69 MB mds_stores
Virtual Memory Information: ℹ️
12.56 GB Free RAM
2.53 GB Active RAM
428 MB Inactive RAM
1.66 GB Wired RAM
1.04 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 31, 2015, 06:00:15 PM Self test - passed
Mar 31, 2015, 01:13:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-131305_[redacted].crash
Mar 31, 2015, 01:05:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-130542_[redacted].crash
Mar 31, 2015, 12:24:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-122433_[redacted].crash
Mar 30, 2015, 05:45:38 PM /Library/Logs/DiagnosticReports/Skype_2015-03-30-174538_[redacted].cpu_resource .diag [Click for details]
Mar 30, 2015, 01:52:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-03-30-135207_[redacted].crash
Mar 29, 2015, 05:55:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-175505_[redacted].crash
Mar 29, 2015, 01:06:38 PM /Library/Logs/DiagnosticReports/VLC_2015-03-29-130638_[redacted].hang
Mar 29, 2015, 01:02:47 PM /Library/Logs/DiagnosticReports/VLC_2015-03-29-130247_[redacted].hangOpen Activity Monitor and kill this process - rapportd.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
New (8/14) Macbook Pro Retina - Premiere Pro CC 2014 spinning beach ball
Help! Seems my shiny new wiz-bang 4-core Macbook Pro with 16 GB of Ram and a 512 solid state drive works just fine with Adobe Premiere Pro CC 2014 until my project reaches a certain size, then it won't open the project and immediately gives me the deadly spinning beach ball. The only way to exit is to force quit whereupon I get the "Sorry, a serious error has occurred...". Aggravating beyond words.
Saw one forum comment where it was recommended to update to the 6.0 CUDA driver, but not even sure I have a CUDA driver. Plenty of space left on hard drive. In Premiere Pro preferences under the "Memory Tab" it doesn't seem to matter if it's set to "Optimize rendering for.... Memory or Performance." I've reinstalled the Premiere Pro App twice. Doesn't help.
Some specs:
Processor 2.5 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics Intel Iris Pro
NVIDIA GeForce GT 750M GPU PCie
Intel Iris Pro GPU Built-in
8 GB DDR# 1600 MHz (x2) = 16 GB RAM
350 GB of 499 GB left on drive
Of the 16 GB of RAM I have 11 available for Premiere Pro and the other 5 GB allocated for other apps.
Any suggestions would be greatly appreciated.>NVIDIA GeForce GT 750M GPU PCie
>Intel Iris Pro GPU Built-in
Dual graphics adapters are a bane on civilization!!!
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
-Mac Utility for dual adapters http://forums.adobe.com/thread/1017891?tstart=0 -
The LaCie is connected via DVI to thunderbolt adapter. It had been working, and then when I switched off the computer and restarted several days later, I see the signon screen flash quickly, followed by nothing, followed by the signon screen and spinning beach ball and it simply freezes. Any thoughts?
When you have kernel panics, the pertinent information is in the panic report.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway. -
Spinning Beach Ball normal when syncing with itunes?
Just wondering if this is something that always happens to everyone - when syncing my iphone to itunes it will always stall for a few seconds and the spinning beach ball appears even though im using a brand new Macbook Air.
Is it normal? Will it always happen no matter what?
ThanksHi,
Since you haven't had your MBAir for long, make sure the system software is up to date.
Click the Apple () menu (top left in your screen) Software Update ...
And repair permissions.
Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. As long as you see, "Permissions Repair Complete" when it's finished... you're done.
If you see any warnings re: SUID messages, they can be safely ignored, information here: http://support.apple.com/kb/TS1448?viewlocale=en_US
Restart the MBAir and restart your iPhone and try syncing to iTunes. Make sure the iPhone battery is charged to 100% before syncing regardless of whether or not it's connected to your MBAir.
Carolyn
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