MSA 50SP6: clicking on hyperlink does not open outlook mail system

Hello forum,
I've installed msa 50sp6 with a lot of hotfixes, but on some msa clients
I've the problem , that I cannot open a new email by clicking on a contact
person email hyperlink. Nothing happens, I just get into the Inbox/Email Assignments. But no new email message is created.
Does anybody know why ?
How can I suppress creating a new entry in assigment list ? What is this for ?
Thanks
Gerd

Hi Gerd,
There is no note relating to the issue for 5.0 Sp06. I thought the solution in the notes mentioned earlier in my reply may help you resolve the issue. Though the notes are particularly for a release, the solution may sometimes hold good for other releases too.
Regards,
Ramesh.

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MSA 50SP6: clicking on hyperlink does not open outlook mail system

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