MSE Not Showing Clients After Upgrade to 7.6.100.0

Question

I've upgraded our 5508 WLC's to ver 7.6.100.0.  I've also upgraded our NCS to 2.0, and our MSE to 7.6.100.0.  I now can no longer see clients on the MSE map for our sites.  I've added the WLC to the MSE syncronization.  When I select "show clients" it says 0 of 0 found.  I know I have clients connected, since I can see them in the WLC.  Is this a licensing issue?  Thanks for your help!

Answer 1

Make sure that NMSP is up.
http://www.cisco.com/en/US/products/ps9742/products_tech_note09186a0080bb497f.shtml#add-va-ncs
On WLC console, use the show auth-list command.
The following example shows from WLC console that there is no location server available:
In order to manually add the MSE and establish a NMSP connection to WLC, complete these steps:
On the MSE console, run the cmdshell command, and then the show server-auth-info command.
This example shows the MAC address and the keyhash to be used for adding to the WLC.
Run the config auth-list add ssc command, and then run the show auth-list.
This example shows that the MSE was added to the WLC (manually).
On the NCS, confirm that the NMSP connection shows Active.
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