MSE wIPS services - NMSP Connection active/not active

Question

Hi all,
Recently deployed Prime Infra 1.3.0.20, MSE 7.4.110.0 and WLC 7.4.110.x.
The CAS and wIPS services are up but wIPS Profiles can't be push to controller.
Though when using GUI, NMSP is active..
..but when using CLI via /opt/mse/wips/bin/wips_cli, sometimes it will display no WLC found then seconds later  it will display Pending donwload to controller, NMSP connection -> No response
wIPS>show wlc all
No WLC found
wIPS>
wIPS>
wIPS>show wlc all
WLC MAC              Profile                        Profile Status                           IP                   NMSP Connection Status       
XX:XX:XX:XX:XX:E0    Default                        Pending download to controller           xx.xxx.xx.68         No Response                  
wIPS>show wlc all
WLC MAC              Profile                        Profile Status                           IP                   NMSP Connection Status       
XX:XX:XX:XX:XX:E0     Default                        Pending download to controller           xx.xxx.xx.68          No Response                  
wIPS>show wlc all
No WLC found
Screenshot in wIPS Profile Assignment
MSE output command using /etc/init.d/msed status
STATUS:
Health Monitor is running
Starting MSE Platform, Waiting to check the status.
MSE services are up, getting the status
Server Config
Product name: Cisco Mobility Service Engine
Version: 7.4.110.0
Health Monitor Ip Address: 1.1.1.1
High Availability Role: 1
Hw Version: V01
Hw Product Identifier: AIR-MSE-VA-K9
Hw Serial Number: XXXXXX
Use HTTP: false
Legacy HTTPS: false
Legacy Port: 8001
Log Modules: -1
Log Level: INFO
Days to keep events: 2
Session timeout in mins: 30
DB backup in days: 2
Services
Service Name: Context Aware Service
Service Version: 7.4.0.45
Admin Status: Enabled
Operation Status: Up
Service Name: WIPS
Service Version: 1.0.4041.0
Admin Status: Enabled
Operation Status: Up
Service Name: Mobile Concierge Service
Service Version: 2.0.0.37
Admin Status: Disabled
Operation Status: Down
Service Name: Location Analytics Service
Service Version: 1.0.0.12
Admin Status: Disabled
Operation Status: Down
Server Monitor
Server start time: Mon Sep 30 22:57:16 PHT 2013
Server current time: Tue Oct 01 15:09:26 PHT 2013
Server timezone: Asia/Manila
Server timezone offset: 28800000
Restarts: 3
Used Memory (bytes): 613409344
Allocated Memory (bytes): 1328349184
Max Memory (bytes): 1908932608
DB virtual memory (kbytes): 0
DB virtual memory limit (bytes): 0
DB disk memory (bytes): 18164721280
DB free size (kbytes): 0
Active Sessions
Session ID: 30483
Session User ID: 1
Session IP Address: 1x.xx.xx.5
Session start time: Mon Sep 30 22:58:39 PHT 2013
Session last access time: Tue Oct 01 15:09:19 PHT 2013
Default Trap Destinations
Trap Destination - 1
IP Address: xx.xx.xx.4
Last Updated: Mon Sep 30 22:58:42 PHT 2013
Context Aware Service
Total Active Elements(Wireless Clients, Tags, Rogue APs, Rogue Clients, Interferers, Wired Clients): 4069
Active Wireless Clients: 3800
Active Tags: 0
Active Rogue APs: 218
Active Rogue Clients: 0
Active Interferers: 51
Active Wired Clients: 0
Active Elements(Wireless Clients, Rogue APs, Rogue Clients, Interferers, Wired Clients, Tags) Limit: 6000
Active Sessions: 1
Wireless Clients Not Tracked due to the limiting: 0
Tags Not Tracked due to the limiting: 0
Rogue APs Not Tracked due to the limiting: 0
Rogue Clients Not Tracked due to the limiting: 0
Interferers Not Tracked due to the limiting: 0
Wired Clients Not Tracked due to the limiting: 0
Total Elements(Wireless Clients, Rogue APs, Rogue Clients, Interferers, Wired Clients) Not Tracked due to the limiting: 0
Context Aware Sub Services
Subservice Name: Aeroscout Tag Engine
Admin Status: Disabled
Operation Status: Down
Subservice Name: Cisco Tag Engine
Admin Status: Enabled
Operation Status: Up
+++++++++++++++++++++++++
Could this be the results of DB free size (kbytes): 0?  means I don't enough space for my database?
Regards,
Dave

Answer 1

Hello Rasmus,
I got NMSP issue while configuration so i did troubleshoot and root cause i found is please synchronize your appliances clock with NTP Server:
Thanks.