Msg: You've connected a new Blackberry device, it's been initializing device for over 1 hour

I had Blackberry Desktop Manager Ver 5.x installed. I downloaded the BlackBerry Desktop Software v6.1 software from the link saying that this download was to upgrade existing desktop manager. The installation completed without issues. After starting Version 6.1 for the first time and being asked to connect a blackberry device, I connected my brand new Blackberry Bold 9930. A new window opened that said "You've connected a new BlackBerry device" "Initializing device", and it's been hanging like that for nearly 2 hours. The main window shows the Blackberry correctly seen by model, type and pin and as never synced and never backed up. Any help would be greatly appreciated. Thanks, Bruce

Although this is advertised as an upgrade to Desktop Manager 5.x, it is really a replacement. It does not upgrade anything, but merely installs the new one. So the first thing you may want to make sure of is whether the old version is still on the computer. Go to your Control Panel on your computer and click Programs and Features. If you see any other BlackBerry Desktop Sfotware version beside the 6.1 then uninstall it. This other version could still be attempting to communicate with your device, causing this issue to occur. Make sure you reboot your computer after this is done. let me know if this helps or if you need any more help.

Similar Messages

HT4356 I am trying to print wirelessly from my ipad to an epson stylus SX438W. The connection appears fine on both devices but the ipad cannot connect to the printer. It has been working fine for the past 4 months. Can anyone help?

I am trying to print wirelessly from my ipad to an epson stylus SX438W. The connection appears fine on both devices but the ipad cannot connect to the printer. It has been working fine for the past 4 months. Can anyone help?

Have you tried restarting the printer? Reboot the iPad as well.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

I'm new using Logic, i've been using garageband for quite awhile now though but my question is just basic. When i want to record electric guitar while clicking the software option it brings me to alot of guitar sounds that i want to chose. I chose the twa

I'm new using Logic, i've been using garageband for quite awhile now though but my question is just basic. When i want to record electric guitar while clicking the software option it brings me to alot of guitar sounds that i want to chose. I chose the twangy electric or the distorted strat but i only hear clean sounds. No matter what kind of guitar sound i chose in the library it only produces clean guitar. How can i make it sound like it supposed to? Did i miss something i should do?

This definitely has me stumped as I'm unsure as to why your guitar can be heard, but with none of the channel strips plugins applied to the sound.
On the record enabled channel strip that contains your guitar input, is the "I" button located near the "R" active? Also, if you record your guitar, can you hear the FX applied to it when you play back the recorded track?

I am trying to download the new OS Mavericks. It has been saying 'Waiting' for over an hour? How can I fix this?

I am trying to download the new OS Mavericks. It has been saying 'Waiting' for over an hour? How can I fix this?

with a little patience - people all over the world are downloading mavericks.
alternatively you could restart your computer and try again

I keep getting the following msg on my iTunes:This version of iTunes has not been correctly localized for this language.

I keep getting the following msg on my iTunes:This version of iTunes has not been correctly localized for this language. Please run the English version. What do I do? I have tried changing the language and re-starting and that does not do anything at al

Let's try a repair install of iTunes.
Restart the PC first.
If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
Can you launch your iTunes now?

I need help my iphone 5c has been on charge for 5 hours and still has not turned on past the charging symbol, what can i do? (baring in mind i got this phone 2 days ago brand new.)

i need help my iphone 5c has been on charge for 5 hours and still has not turned on past the charging symbol, what can i do? (baring in mind i got this phone 2 days ago brand new.)

Do you see a lightning bolt near the battery , Battery is charging (supposedly( IF not return to where you purchased it (also make sure that the charger is on) if still not charging with lighting bolt bring it back

HT201441 the device has already been the device has already been erased, but is still linked to the previouserased, i put the apple id & password for the previous owner witch i used to erase the phone from icloud but it still linked to the previous owner'

the device has already been the device has already been erased, but is still linked to the previouserased, i put the apple id & password for the previous owner witch i used to erase the phone from icloud but it still linked to the previous owner’s account what can i doing to rescue the phone pls
with my thanks

The Help page you came here from gives you all the information; without the previous owner's password or his removing the phone from his list of devices you cannot proceed and I'm afraid your phone is useless.

I keep getting the "update" message. when i connect it says "connecting to the update...." but it never does. this has been going on for over a month

I keep getting asked to update Firefox. When I click on the update it just goes to the "connecting to update computer" but even after 30 minutes it still doesn't connect. This has been going on for over a month.

Do a clean (re-)install:
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

I can not send email from my iPad . Have been using it for over a year, all of a sudden I can only receive email. I have a wifi connection in my home and have a A T &T cellular data plan?

I can not send email from my iPad . Have been using it for over a year, all of a sudden I can only receive email. I have a wifi connection in my home and have a A T &T cellular data plan?

I have a 1st gen iPhone that I just updated the software to 2.0.2
Now whenever I press the mail icon it goes to the mail app for about 4 seconds, does nothing, no loading of folders, old messages, nothing.
Then it reverts back to the home screen. Tried restarting, haven't tried restoring, thought I'd look here first.
Anyone???

I have a problem, my wife has an ipad with photos , emails etc etc, she has recently got herself a new iPad Air, has now been using that for two or more months, more photos (new) more emails and other stuff. Will send next query as running out of room to

I have a problem, my wife has an ipad with photos , emails etc etc, she has recently got herself a new iPad Air, has now been using that for two or more months, more photos (new) more emails and other stuff. What she wants to do is get all she wants from ipad 1 to new ipad without finishing up with 2 of everything which happen on previous occasion. I realise that she needs to tidy up ipad 1 first and get rid of thousands of emails etc. I need help.
Thanks kiwihdrider

Hi yes that works well when the new ipad hasn't been used. Trouble new one has been used for two months or more, has lots photos email etc etc. I am worried that these will go. When we did iPhone thru same process finished up with two of most things pics and emails. The emails alone were over 2 thousand and wife reluctant to delete them all. I would and just sort pics. Any other ideas
Ta

HT3964 I have a Macbook 2.1, running 10.5 8. with a new battery. It won't start with the battery, but after you start it with the charger, disconnect the charger,it will run for over an hour on the battery,all the while it shows 0% charge! tried reset, no

I have a Macbook 2.1 that runs 10.5.8. I cannot get it to start on battery power. It will run for over an hour on the battery, if you start it with the charger, but even then it shows a 0% charge! I've tried pulling the battery out while it's booted, pulling battery out and discharging the system by holding the power switch, nothing seems to make it work. any ideas? It has all the updates Apple offers, too.

Try resetting the SMC
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.

TS5376 Update failed- uninstalled and tried to reinstall- I get "Apple Mobile Device" failed to start. Verify that you have suffecient privelages? I tried the fix program, it ran for over an hour with no fix. What happend? Whe can we get an updated an

When can we get an updated and fixed version of Itunes? None of the recommended fixes work!

Doublechecking. Have you also tried the following user tip?
Troubleshooting issues with iTunes for Windows updates

New iPh 4s continuously Freezes unable to use for over several hours!!

ok only had the iPh 4s going on 2 months (Oct 14, 2011 received) brand new!! we all know about the famous hot battery and draining (which will still occur if you do NOT turn off all unnecessary notifications). However, my new issue which started at the same time as the hot, draining battery is that the iPh 4s Freezes and unable to shut down, or restart by sticking a pin to the small hole on the right side (where the battery is located) will NOT respond for hours. Only thing displays is the twirling power down icon on black background and the only goes away until the battery completely drains to 0%! this has happened to me 5 times within 1 month!! 1st time it occurred, i got a text from my husband and then took a photos of some notes. Not knowing what happened, figured, the battery had drained down and needed to just plug my iphon 4s in the car charger. Well that was NOT the answer and was left stranded without anyway to contact my husband to pick up our kid from her daycare for 3 hours (5pm is closing time)! i was ****** not able to find anyway to contact my husband due to this crazy issue. my last time and 5th experience of the freezing of the device is when i tried to add a photo to tripadvisor and the freakin device again, freezes, not able to shut down and i had to wait 4 hours before it drained to 0%. Apple Support these are hints to fix the photo app in the 4s it is NOT working properly and freezes the devices.
So my questions is, has anyone had a similar issue like this and how did you resolve it? this new iPh 4s has really made me very angry that nothing has been done to fix these CRITICAL (and health risk) issues.. Oh and yes, i am on the phone apple iphone support now (call started at 7:37p EST - it has been over 40+mins for this young man to get me to the next level (tech support) to help on this issue... c'mon now; really; i have to wait until the phone mysteriously drops?!?!?!); i do not want the answer to be "we will send you a new iPh4s"!! i like my phone and a replacement is NOT going to fix the current serious issues that are occurring on this device. so will they give me a new brain or ear or pay my health bill if later in the future it is discovered these issues are a TRUE health risk all because they did not FIX these critical iphone 4s issue??

Neither the upgrade to Mavericks nor the upgrade of Pages will have removed Pages '09 from your computer. If you have not manually deleted it, you shuld find Pages '09 in a floder named iWork '09 in the Applications folder on your MBP.
Both applications can coexist on your MBP, and you will need both to move back to Pages '09.
Any document that has been opened and saved using Pages 5 (the new one) cannot be opened in Pages '09 unless you open it once more in Pages 5 and Export it as a Pages '09 (or iWork '09) document. Features not supported in Pages 5 at the time it was first opened in that application will not survive the import/export, and anything that used these features will need to be rebuilt in Pages '09.
Once opened and saved in Pages '09, you need to be careful to not reopen the document in Pages 5, and if it is inadvertently opened in that version, to close it without saving (if you want to continue using it in Pages '09.
You need Pages 5 at least until you have exported all documents back to Pages '09 format, and you need Mavericks for at least as long as you need Pages 5.
Regards,
Barry

How long should the installation of new software for iphone take. Mine has been downloading now for over 3 hours. I don't want to disconnect and lose my data.

How long should it take to update an I 4 phone to the new system. Mine has been going for 3.5 hours and is not finished, but I don't want to disconnect and lose my data.

Mine took about an hour or so but it mostly depends on your modem and processor speeds. You can check the progress by clicking your iphone on the left and then checking the download progress. As long as that is moving I would just leave it and wait but don't let your computer shut down.

Msg: You've connected a new Blackberry device, it's been initializing device for over 1 hour

Similar Messages

Maybe you are looking for