MsgFilterRules.dat cannot be read, v24.4 & 24.5 on W7x86 all filtering fails
I have recent problems with Message Filtering failing.
Numerous times I have saved xxx.default profile, uninstalled 24.4(tried updating to 24.5 but no benefit)
Downloaded a fresh copy of 24.4, installed, restored the contents of xxx.default profile to newly created profile, overwriting same file names(all as per Profiles support info)
Tested Filtering by sending emails from another computer, all works ok, then 3 -4 filters, error message -
"Your filters did not work because the msgFilterRules.dat file which contains your filters, could not be read. A new msgFilterRules.dat file will be created and a backup of the old file, called rulesbackup.dat will be created in the same directory"
The new msgFilterRules.dat file is of course empty, requiring all the filters to be re-entered after each failure.
I would appreciate any assistance, that can be provided.
you mean like this? https://addons.mozilla.org/en-US/thunderbird/addon/tb-import-export-wind-li-port/?src=search
Similar Messages
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I have photos on a cd which I'm trying to open . If I click on them I can see the picture in the preview, but when I double click it doesn't recognise the picture. They are all in .jpg format. Tried copying them but it said some data cannot be read. The files exist but I just can't seem to view them
Select one and hit the Space bar to view it in QuickLook. Use the forward arrow keys to move from file to file. If the file can't be viewed in the QuickLook mode then the file is damaged and probably can't be copied or moved.
You could try a photo file recovery application like MediaRECOVER which can scan the memory card and tell you what files, if any, can be recovered before you have to purchase it.
OT -
Dynamic Table data cannot be Read.
Hello,
I have an Adobe Interactive form and I am trying to read the data from the Dynamic Table I have in the Form. The Problem is when I try to read the data using the below code, the data which is entered by user data cannot be read for some reason.
navigate from <CONTEXT> to <ADR_DATA> via lead selection
lo_nd_adr_data = wd_context->get_child_node( name = wd_this->wdctx_adr_data ).
navigate from <ADR_DATA> to <PREV_EMPLOYMENT> via lead selection
lo_nd_prev_employment = lo_nd_adr_data->get_child_node( name = wd_this->wdctx_prev_employment ).
get element via lead selection
lo_el_prev_employment = lo_nd_prev_employment->get_element( ).
get all declared attributes
"lo_el_prev_employment->get_static_attributes_table(
lo_nd_prev_employment->get_static_attributes_table(
IMPORTING
table = form_data-prev_employment ).
I have:-
1. Checked the Binding on Adobe Form
2. Checked the Context for the same.
3. Checked the Cardinality of the Nodes.
Please let me know in case i am missing something.
Regards,
Shishir.PHello,
I have tried other method as well but was unsucessful, the procedure is below:-
1. Get PDF content of online form by reading the context.
2. Convert this data to XML
l_fp = cl_fp=>get_reference( ).
l_pdf = l_fp->create_pdf_object( ).
l_pdf->set_document( pdfdata = pdf_data ).
l_pdf->set_task_extractdata( ).
l_pdf->execute( ).
l_pdf->get_data( IMPORTING formdata = l_xstring ).
CLASS cl_ixml DEFINITION LOAD.
DATA: g_ixml TYPE REF TO if_ixml,
streamfactory TYPE REF TO if_ixml_stream_factory,
istream TYPE REF TO if_ixml_istream,
document TYPE REF TO if_ixml_document,
parser TYPE REF TO if_ixml_parser.
g_ixml = cl_ixml=>create( ).
streamfactory = g_ixml->create_stream_factory( ).
wrap the table containing the file into a stream
istream = streamfactory->create_istream_xstring( l_xstring ).
document = g_ixml->create_document( ).
parser = g_ixml->create_parser( stream_factory = streamfactory
istream = istream
document = document ).
parser->parse( ).
3. Read the data from the XML. (I was able to extract other data on the form but not the one in the table. The data entered in the table row in the interactive form is not getting converted into XML or not being extracted in PDF at all).
form_data = get_adr_from_xml( document ).
The Code Wizard is an old one and does not support table operations as the new code wizard. Please let me know in case you have any other method of resolving this issue.
Please let me know your work around, I am in desparate need for a solution.
Regards,
Shishir.P
Edited by: Shishir Paltanwale on Apr 21, 2010 8:16 PM -
I have just downloaded the latest itunes version (11.0.1). All my data cannot now be located, though the library is showing all the correct content.The data is stored on an external hard drive. How do I tell the library where to find it's data?
The iTunes application should be installed on the system drive. You may need to repair iTunes to fix that error regarding a missing .exe.
To organize your library properly see Make a split library portable.
If you don't have a working version of the library that can be transformed into a portable shape I have tools and techniques that can repair the broken links.
tt2 -
I cannot open iTunes. This is the message I get: "The file iTunes library .itl cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?" I did a download and it is up to date, but still won't open. HELP
See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
The file contains file info data which cannot be read and has been ignored
We have been sending images out to contractors, and sometimes when they come back the files are having this error:
the file contains file info data which cannot be read and has been ignored
When I then try to Photoshop Script the file info it throws errors. Does anyone know what causes this error to happen?
Thank youok, Thanks!, BUT here's the bigger issue:
We use a lot of Photoshop Scripting, and the file info is how we direct all of our workflows. when a file comes back with "the file contains file info data which cannot be read and has been ignored" error, the scripts are unable to read/write to any of the file info ever again. So not only did we lose all the info already in the file, but we can't use the file at all after this.
Additonally, we tried copying and pasting to new blank documents, but realized we needed all the paths, channels, and sampler points too.
Is there anything anyone can think of to get around this probelm? A setting, or a program to fix the metadata, etc?
Thanks!!! -
How can I back up the iPhoto library when iPhoto won't open and I can't simply copy the iPhoto library packet because "some of the data canny be read from or written to"?
Regarding not being able to open iPhoto. As a test launch iPhoto with the Option key held down and create a new, test library. Were you able to create a new library?
If so then your current library is damaged and needs to be repaired.
Apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start
with Option #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT -
2nd iPod in a row saying "Disk cannot be read from or written to." Help!
My setup is as following:
MacBook Pro 2.16 Ghz Intel Core Duo
Mac OS X 10.5.2
Lacie 250GB External Hard Drive attached via Firewire
iPod Classic 160GB Black
iTunes 7.6.2 - Library has about 16,000 songs
Using the above setup, my 5th Generation iPod, my iPhone, and my iPod Nano all work just fine. My newly purchased iPod Classic however, refuses to work. Here is the story so far...
I have all of my music on my external hard drive. On the external, there is a folder entitled "iTunes." Inside of that, there are 2 folders. One entitled "Album Artwork" and on entitled "iTunes Music." The music folder contains all of the actual AAC and Mp3 files that makeup my iTunes Library. The actual library data itself, the files entitled "iTunes Library" and "iTunes Library.xml" are on my computer HD, in User>Music>iTunes. Now, I dont know why the library file is on the computer when all the music is on the external, but maybe thats just the way that works.
Anyway, I plugged in the new iPod Classic, it started to sync, and about 15 minutes in, I got a pop up box that said "iPod Sync failed. Disk cannot be read from or written to." So I did a few things to try to make it work. I reinstalled iTunes, I restored the iPod a few times. I set it to only sync music and not TV shows or Movies or Podcasts or Photos. I tried to sync it again. Nothing worked. So, thinking I had a bad iPod, I brought it to the store and swapped it out for a new one. Not a "new" one, but one from the back, so it was refurbished. I tried that. It still didn't work. So I called Apple tech support.
Tech support had me set my iPod for Manual use, and then alphabetically import songs by artists. In other words, bring over all the "A" artists, followed by the "B" artists and so on...So I did that, I got to importing a few songs by Cyndi Lauper, and it got to one song, called "Shine" and the error message came up. So I figured, there it was, the corrupted file. So I deleted it from my computer, and proceeded to go on importing manually, just in case. Well I continued for a while, and at the end of the day, there were about 100 songs that would not copy over. These were songs that worked just fine when you played them through iTunes, and worked just fine on all my other iPods.
So I manually transferred over all the songs that worked, which was about a 100 less than my full library. Along the way, instead of deleting the corrupted songs, I unchecked them. After I did the full manual transfer, I set up the iPod to an automatic sync, only syncing over songs that are checked, thinking the unchecked ones, the corrupted ones, would not even try to be transferred over and it work fine.
I was wrong. With the sync, this time it stopped on a song that was not corrupted the first time around. Not knowing what to do, I ejected my iPod, and it wouldn't eject. It said "iPod appears to be corrupt, please click restore." So I did that, thinking this would finally fix it, since the computer realized the iPod was messed up. I was wrong again. It didn't do anything, it just made it so I could eject my iPod.
So I'm now on my 2nd iPod classic. I've done what Tech Support has told me to do. Now I need help. Badly.I had similar problems, it was a nightmare and on a 3 month ipod too!. I use a Powerbook G4 at home and a G5 at work - both were returning the same problems. so I sent it off to apple, they quickly sent it back saying there was nothing wrong with and it didn't need to be repaired. I tried it again and the same problems occurred "disc cannot be written to or read from." I could copy 20 songs onto it at the very most. A couple of guys at my work suggested updating it on a PC, then adding tunes via my mac as normal - guess what!? it works a treat!?. How ridiculous is that!? an Apple product works best on a PC. these generations of ipods are obviously designed to work best on Intel based Macs. What is wrong Apple? are you abandoning the G-generation!? still, atleast my ipod works for now - it will prove a problem when I have to update the iPod's software since I don't own a PC or an intel-based Mac.
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ITunes Library File Cannot be Saved. The Disk Cannot be Read From . . .
I use a MacBook Pro with a healthy battery. My iTunes songs are on a USB drive. The Database and XML files are on my MacBook. Power went out in my house and the USB drive shut off. The MacBook stayed up and running. Power came back, powered on the USB drive, open iTunes, and bang: This sorry error: iTunes Library File Cannot be Saved. The Disk Cannot be Read From or Written to.
The disks are healthy, did an fsck and ran disk verify/repair. No problems. Restart iTunes, same error. Obviously a corrupted Databse file. This wouldn't be a big deal if only the XML info would be useful and actually restore critical info such as play count and dates which is essential for the Not-So-Smart Playlist dependencies to work.
This is the third time I've been burned with corrupted iTunes "Database" files. I use "Database" in quotes because a true Database wouldn't crap out like this. It would be recoverable. It would understand a simple SQL "Where" statement. It would have a maintenance script and some means for recoverable backup beyond the lame process of copying the XML file. Or it would at least read in the info the XML file.
I am becoming disillusioned with iTunes and I'm beginning to yearn for my old Linux box running GTKPod which never failed me....OK, here's an update - After doing the restore as mentioned having everything seemingly work, I erroniously downloaded the iTunes 7.4 & 7.4.1 updates. Now, about 80% of library is non-responsive, ie: shows up in iTunes, but clicking to play does nothing at all. the other 20% of my library plays, but it's not the song it is supposed to be playing. For example, clicking on a song from say, ABBA prodes a wonderful Gorillaz track :-/ (The same Gorillaz track which will not play if I select it...)
I reiterate: WE NEED A MEANS TO BACKUP OUR LIBRARIES RELIABLY!!!!!!!!!! -
Error message "Data cannot be maintained for set type COMM_PR_PUR_1
Hi
While replicating the material master through R3AS I am getting an error for which the details to be checked in SMW01. In SMW01 when I selected the record for error details I am getting above error message. How to resolve ? Pls guide me stepwise. For your information I has cleared SMQ1 in R3 & SMQ2 in SRM
For curioisity next I selected all such error logs & deleted. It gave me one warning (some inconstinecies error) which I ignored. After that I checked SMQ1 of R3 & SMQ2 of SRM. No log
But I observed a strange thing. Whatever material codes I am creating it is going straightway to SRM without running R3AS transaction. I checked R3AM1, selected the row and cancelled. But still going without any interferrance. Why ? How shall I stop this.
ThanksHello,
>
BNR wrote:
> Hi
> While replicating the material master through R3AS I am getting an error for which the details to be checked in SMW01. In SMW01 when I selected the record for error details I am getting above error message. How to resolve ? Pls guide me stepwise. For your information I has cleared SMQ1 in R3 & SMQ2 in SRM
>(...)
Have a look at OSS note 1049693 - Data cannot be maintained for set type COMM_PR_PUR_1.
Regards.
Laurent. -
Goods receipt date cannot be in the past
hii
While doing Po i getting below error
" Goods receipt date cannot be in the past "
How to rectify this ?? and why its occuring ??
Thanks>
MM group wrote:
> hii
>
> While doing Po i getting below error
>
> " Goods receipt date cannot be in the past "
>
> How to rectify this ?? and why its occuring ??
>
> Thanks
Check the error No. If error is standard, then we can change the error message to warning, if the error is ABAP generated, we cannot get it changed. Usually ABAP generated errors are created as per clients requirement and can be changed with client and ABAP consultation. -
IPod partially syncs & I get "Disk cannot be read from or written to"mssg.
Here's my initial problem:I think I Blew It. Tried to move iTunes from OS (C:) to DATA (D:). First I now realize that I should have come here first. But I didn't. I basically copied all of my iTune files into DATA (D:) and deleted them from OS (C:). Now when I open iTunes nothing is there. I left a couple of folders that wouldn't transfer from (C:) to (D:). One is a temp file 2, another is iTunes Music Library XML. doc. My iTunes music folder is empty and my iTunes library folder is pretty much empty too. The folders in DATA (D:) still have my 30 GB of music. So I wonder if I can undo this fiasco?
Here's where I am at today:Well I somehow got my library back. But I think I now have a couple copies of it on different drives. I configured the iTunes settings to feed off D drive but my problem now is I can't sync my ipod completely. I get the infamous "Disk cannot be read from or written to" when syncing iPod" message. I've tried restoring the ipod, creating a sync folder,checking and getting windows updates, and enabling the disc. I'm totally lost here.Please help all wise ones....Let me add the advice Polydorus gave me to get back library: http://discussions.apple.com/thread.jspa?threadID=1327455&tstart=0 You haven't give enough information to tell exactly what the problem is.
Did you copy the iTunes folder to the d: drive, this folder contains the library databases and the iTunes Music folder.
If you did that, you can try starting iTunes with the shift key held down, when asked to choose a library, navigate to the iTunes folder on the external drive and choose iTunes Library.itl.
This only works if you copied the iTunes folder and you had a default arrangement with all your music files in the iTunes Muisc folder in the iTunes folder.
If you didn't do that and you don't mind losing your counts, ratings and playlists you can do the following:
I am going to assume that you still have your iTunes folder on the c:drive. Close iTunes and drag iTunes Library.itl and iTunes Music library.xml out of the iTunes folder to the desktop.
Then open iTunes and an empty library is created, first go to Editit>>Preferences>>Advance>>Gneral and check that the location of the iTunes Music folder is correctly set, then add the iTunes Music folder to iTunes with File>>Add folder to library. If you have music in other folders, you add those too.
Note that these two possibilities do not cover all eventualities, you will need to explain exactly what you did for further advice. POST NOTE: I basically drug the libray to the desktop and opened iTunes with the shift key held down, when asked to choose a library, I did and it came back. -
IPod disc "cannot be read from or written to" error
I have a 60gb color iPod which was just replaced by Apple due to an unrelated issue. The replacement iPod has trouble synching to my G5 tower via the USB cable. in iTunes, I get the error "Attempting to copy to the disk <iPod Name> Failed. The disc cannot be read from or written to." This occurs twice, once while iTunes tries copying music over, and then again when it tries copying photos over. Some of the songs incrementally copy over (maybe six or eight at a time), but I have thosuands of songs, so obviously this isn't practical. I have undertaken the steps described in http://docs.info.apple.com/article.html?artnum=301267 with no success.
Meanwhile, in the system.log, I'm seeing error messages as follows:
Feb 27 21:59:23 Orwell kernel[0]: disk1s3: data underrun.
Feb 27 21:59:27 Orwell kernel[0]: disk1s3: data underrun.
Feb 27 21:59:27 Orwell kernel[0]: disk1s3: data underrun.
Feb 27 21:59:55 Orwell kernel[0]: disk1s3: data underrun.
Feb 27 21:59:56 Orwell kernel[0]: jnl: close: flushing the buffer cache (start 0x8b400 end 0x8e600)
Feb 27 22:00:15 Orwell kernel[0]: jnl: journal start/end pointers reset! (jnl 0x1a4dd7c; s 0x8e600 e 0x8e600)
Feb 27 22:00:41 Orwell kernel[0]: disk1s3: data underrun.
Feb 27 22:00:42 Orwell kernel[0]: disk1s3: data underrun.
Feb 27 22:00:46 Orwell kernel[0]: disk1s3: data underrun.
Feb 27 22:00:50 Orwell kernel[0]: jnl: close: flushing the buffer cache (start 0xd8400 end 0xdb600)
Feb 27 22:17:59 Orwell kernel[0]: jnl: journal start/end pointers reset! (jnl 0x1a4dd7c; s 0xdb600 e 0xdb600)
Feb 27 22:18:22 Orwell kernel[0]: disk1s3: data underrun.
Feb 27 22:19:02 Orwell kernel[0]: USBF: 11618.936 AppleUSBEHCI[0x197e800]::Found a transaction past the completion deadline on bus 75, timing out!
The "data underrun" line appears in the log just as iTunes displays the previously mentioned error dialogue box - they appear connected.
I am running OS X 10.4.5, iTunes 6.0.3, and the iPod is running 1.2.1 of the firmware. I have taken my iPod into the local Apple store, and the iPod syncs just fine with the in-store systems, both over USB and firewire. I just have the USB cable at home.
Help with troubleshooting would be appreciated.Thank you so much! This is greatly appreciated. SERIOUSLY, man. How long have I been searching for this? And it would be so easy to just plug it up on that that http://docs.info.apple.com/article.html?artnum=301267 page. Hello, apple. Please do this.
I hope your hometown throws you a banquet or a parade. At the very least, buy yourself a cookie or something.
mac Mac OS X (10.4.5) -
IPod cannot be read from or written to on desktop but is fine on Macbook
I just got my iPod replaced (it was actually still under warranty when it died, I was astonished!) and my desktop keeps insisting that it cannot be read from or written to, yet when I plug it into my Macbook there is no problem. I've made sure that the software on all of them is up-to-date, I've run Norton and Disk Utilities on the desktop, but it still doesn't work with the iPod. I even tried to Restore the iPod from the desktop in case they just didn't quite match up but the computer said once again that it cannot be read from or written to.
Since the iPod works fine on the Macbook it seems like a safe assumption that the problem is somewhere on the desktop, but I'm running out of ideas.
Anyone have any brilliant (or just average) insights?
Power Mac G5 Mac OS X (10.3.9) Picture 60 GB iPod freshly replaced from the storeHave a try of this
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
Tip - In case you failed, find a window PC and do a Restore there, replug it back with your Mac and redo the Restore. Try to do several attempts -
20gb iPod, error 1418, "disk cannot be read from or written to", and others
I am having a series of serious issues with my 4th gen 20gb. I have tried restoring it several times, syncing if and when it restores, then restoring it again when it tells me "disk cannot be read from or written to". Sometimes when I try restoring it i get the "unknown error 1418" message, so I disconnect the iPod and try again; sometimes it restores, sometimes it doesn't. I have also tried plain resetting it (select+menu) and that either gives me the dead smiley ipod or a folder with an exclamation point.
What can I do to salvage my beloved iPod?
Thanks for any and all help.If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921�
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote
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