MSI 1612 Error with ZEN 7 SP1

Question

Since upgrading to ZENworks for Desktops 7, I have been unable to
distribute MSI applications. I always seem to have an error 1612 when
the application tries to distribute. I believe that this error usually
means that the path to the installation files cannot be found, usually
because of a file rights issue, but that doesn't seem to be the case here.
I distribute most applications by associating them to workstations or
workstations in a container, though I have the same 1612 error if I do
associate by user. I have the same problem whether the Distribute in
Workstation Security Space if Workstation Associated option is enabled
or disabled.
I typically use the File Rights screen under the Common tab to assign
rights to the distribution files directory, so I know that the
workstation object has rights to the files. Just to test this, I
created an app object to run an Explorer window as an unsecured system
user and made sure that I could browse to the distribution directory as
the System account.
I am currently running ZENworks 7 SP1 on a NetWare 6.5 SP5 server. All
workstations are running Windows XP Pro SP2.
As an experiment, I tried working around the problem by creating a
simple application object and running an MSI installation by calling
msiexec from a predistribution script as follows:
%WINDIR%\System32\msiexec.exe /i "\\GRYPHON\DISTRIBUTION\West Point
Bridge Designer 2004\West Point Bridge Designer 2004.msi" /qn
Installing this way seems to work fine.
Any ideas what is going wrong?
Cory Calvert
District Network Administrator
Waterloo School District

Answer 1

I'd like to know of this hotfix as well. I cant distribute a msi app
either due to the 1612 errors.
[email protected] wrote:
> I'm experiencing the 1612 error with Zen 7 sp1. What hotfix are you
> refering to?
>
> Lyle
>
> On Wed, 10 Jan 2007 15:48:14 GMT, dt <[email protected]> wrote:
>
>> Cory Calvert wrote:
>>> I checked, and am definitely running the SP1 agent, version 7.0.1.0, so
>>> that shouldn't be an issue. I don't think that it can' really be a
>>> rights issue, since I can browse to the installation files as the system
>>> account on the local machine and even get the installation to work by
>>> calling msiexec from a predistribution script, though I have tried
>>> assigning file rights to the entire organization just to make sure but
>>> still had the same problem.
>>>
>>> Denis wrote:
>>>> Few hints:
>>>> Try assign rights directly to WS or WS container instead through
>>>> application object.
>>>> Try SP1 agent, if you are not using it already.
>>>>
>>>> Denis
>>>>
>>>> "Cory Calvert" <[email protected]> wrote in message
>>>> news:[email protected]...
>>>>> Since upgrading to ZENworks for Desktops 7, I have been unable to
>>>>> distribute MSI applications. I always seem to have an error 1612
>>>>> when the application tries to distribute. I believe that this error
>>>>> usually means that the path to the installation files cannot be
>>>>> found, usually because of a file rights issue, but that doesn't seem
>>>>> to be the case here.
>>>>>
>>>>> I distribute most applications by associating them to workstations or
>>>>> workstations in a container, though I have the same 1612 error if I
>>>>> do associate by user. I have the same problem whether the Distribute
>>>>> in Workstation Security Space if Workstation Associated option is
>>>>> enabled or disabled.
>>>>>
>>>>> I typically use the File Rights screen under the Common tab to assign
>>>>> rights to the distribution files directory, so I know that the
>>>>> workstation object has rights to the files. Just to test this, I
>>>>> created an app object to run an Explorer window as an unsecured
>>>>> system user and made sure that I could browse to the distribution
>>>>> directory as the System account.
>>>>>
>>>>> I am currently running ZENworks 7 SP1 on a NetWare 6.5 SP5 server.
>>>>> All workstations are running Windows XP Pro SP2.
>>>>>
>>>>> As an experiment, I tried working around the problem by creating a
>>>>> simple application object and running an MSI installation by calling
>>>>> msiexec from a predistribution script as follows:
>>>>>
>>>>> %WINDIR%\System32\msiexec.exe /i "\\GRYPHON\DISTRIBUTION\West Point
>>>>> Bridge Designer 2004\West Point Bridge Designer 2004.msi" /qn
>>>>>
>>>>> Installing this way seems to work fine.
>>>>>
>>>>> Any ideas what is going wrong?
>>>>>
>>>>>
>>>>>
>>>>> Cory Calvert
>>>>> District Network Administrator
>>>>> Waterloo School District
>>>>
>> I believe there is a bug of some sort regarding sp1... i am using the
>> sp1 hot fix and it all works fine, but when I test on a sp1 i get the
>> 1622 error.....using a basic and calling the msiexec works on both.
>