MSI 280X 3G Twin Frozr Gaming BIOS request

Question

Having a lot of issues with my cards and they run very hot under full load (85-95c) even with side panel off of my case and a 200mm fan blowing on them full speed in a room with ambient temps at 66F, I can forget about putting the cover on for now as even with several 140mm fans in the system and positive pressure my temps go way too high!!
sticker says:
912-V277-053
R9 280X Gamiing 3G
s/n 602-v277-26sb1310102774
second card s/n:
602-v277-26sb1310102773
Please let me know where to get it and what utility to use! I need to have this taken care of before I run out of time to take them back if they are defective.

Answer 1

yes already began that process, they suspect possible bad TIM and suggested I replace the TIM:
Under a burn in test you'll experience temperature levels reach 80C, these are normal temps and is considered within the cards tolerances, 85C and higher is considered running a bit too warm, You may try testing each card individually under non-crossfire to confirm if both are cutting off the system, also confirm temps with both, If you're knowledgeable in video cards and heatsinks, you may carefully remove the heatsink assembly to add a fresh layer of thermal compound, this should alleviate some of the heat to get the cards running cooler, providing no physical damage is incurred, warranty will remain valid, you may also warranty the cards and MSI will fix or replace.
You can use Arctic Silver 5 or IC Diamond, either is suitable to use. Unfortunately there is no information available about the heatsink assembly/installation so do remove carefully.