MSI 865PE Neo Series Restart Problem

Hello,
I have a problem on my MSI 865PE Neo Series Mobo when i restart my system using windows or by pressing ctrl+alt+del my pc won't restart and stay there forever on a black screen but when i press my reset button it will restart normally this is my one and only problem regarding this mobo... pls any help here. fix or any tips and suggestions...
(*by the way this is just my friends computer and im the one who builds it and maintain it...)
System Specs Of My Friend's PC:
MSI 865PE Neo Series Intel P4 Motherboard w/ HT Technology Support
Intel P4 @ 3GHz/800MHz FSB HT Technology
512MB DDR400
MSI NVIDIA GeForce FX 5700 @ 256MB DDR
550W PSU 12A-30

no guyz im using Windows XP Pro SP1 and its not a OS problem because the first time i boot the system i have no OS yet and then i press ctrl+alt+del then my system wont restart at all even in windows ive updated all drivers and mobo bios and increasing DDR Voltage to 2.8v and disabling HT has no changed at all any help would be appreciated... i think this is some problem with MSI mobo power management that it can't match ur psu so well unlike ASUS and GIGABYTE mobo runs perfectly fine. by the way its not my pc its my friend's pc and im the one who builds and hope to fix this one and only problem... everything else is ok except for the Restart Problem!!!!
My System Spec:
GIGABYTE GA-8INXP Intel E7205 Chipset P4 MB
Intel P4 @ 3GHz/500MHz FSB
1GB Dual Channel DDR266
ASUS ATI Radeon X800XT @ 256MB GDDRIII/AGP8x
Seagate 80GB SATA HDD
Maxtor 80GB IDE RAID HDD
Microsoft Windows XP Professional Edition @ Service Pack 2 RC1 (fully updated)
My Friend's Spec:
MSI 865PE Neo Series P4 MB
Intel P4 @ 3GHz/800MB FSB
512MB DDR400 CL2.5
MSI NVIDIA GeForce FX 5700 @ 256MB DDR/AGP8x
80GB IDE HDD (x2)
Microsoft Windows XP Professional Edition @ Service Pack 1 (fully updated)
*this is not a windows problem motherboard power management or bios settings bug here..
*its my first time to handle a MSI Motherboard
*and if any guyz out there need help regarding other problems or any problems in ur pc pm me in ym @ [email protected]

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