MSI 870-G45 AM3 AMD 770 ATX AMD Motherboard/ video problem

yes i have the MSI 870-G45 AM3 AMD 770 ATX AMD Motherboard and the (SAPPHIRE Radeon HD 6870 1GB 256-bit GDDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Video Card (100314-3L )) video card and every so often my video stops and freezes then it resets and run fine for anywhere from 5 mins up to 2+ hours what can be causing this? my power supply has way more power then is needed. all hardware is correct and properly working and updated and meets/is way above the required/recommended system requirements please help me both sapphire and when i have called msi they haven't been able to help

Quote
yes he did try doing that and i still have the problem
If he tried the VGA in another computer and the problem carried over, it is a bad vga. (So long as there is adequate power)
Do both computers have the same psu? What are the 12v rail amp ratings on the psu's? (Radeon HD 6870 - 28A and a 500W PSU minimum)

Similar Messages

  • MSI 870-G45 - something odd is going on with MSI

    Ok, this is convoluted but bear with me.
    I bought the MSI 870-G45 (MS-7599 v2.x) motherboard from Newegg. Newegg listed the chipset as the AMD 870. However, when I received the motherboard, the manual states that the chipset is actually the RX 780 (a.k.a. AMD 770 a chip from 2007/08!), I checked in CPU-Z and confirmed this. I built a rig with this motherboard on 8/15/2010.
    I have been having all sorts of issues. These include memory errors when running memtest86+ or HCI memtest.
    Today I come on to the MSI website to do some research on the motherboard and I see that the MSI 870-G45 is now listed as a "NEW" product and the chipset is now the AMD 870, as I originally thought. In fact, MSI has two versions of the 870-G45, depending on what link you visit. See the two links below:
    http://www.msi.com/index.php?func=prodmbspec&maincat_no=1&cat2_no=&cat3_no=&prod_no=2070
    http://us.msi.com/index.php?func=prodmbspec&maincat_no=1&cat2_no=171&cat3_no=&prod_no=2019#menu
    The version I ended up with is the one in the first link.
    Now, I have the AMD Athlon II X4 635. The product info page at AMD states that the voltages should be between .85v and 1.25v. ( http://products.amd.com/en-gb/DesktopCPUDetail.aspx?id=625 ) However, even though the BIOS of this motherboard (the version with the 770 chipset, which is the one I got) supports this CPU, the "Auto" CPU voltage setting sets the voltage at ~1.35v - above the specs specified by AMD! Wondering if this might also be a cause of the difficulties I am having, I lowered it to 1.12. Running some more tests to see if this has improved stability.
    So, two versions of one motherboard, with confusing numbering and Auto voltage that exceeds the specs from the CPU manufacturer. What the heck is going on?
    Another issue is that the manual states on page 2-6 (21 on the PDF) states that to be in dual channel mode, I need to put my two DIMM cards in the slots DIMM1 and DIMM2. However, further down the page under the heading "Important", it states:
    In Dual-Channel mode, make sure that you install memory modules of the same type
    and density in different channel DIMM slots.
    This seems to be contradictory, but it is probably just me. Does it mean I install the two DIMMs in DIMM1 and DIMM2 or DIMM1 and DIMM3?

    Thank you both for your input. I mistakenly thought this was run by MSI. Feel stupid. But since you were so kind to respond, I'll post my full system specs as you suggested:
    AMD Athlon II X4 635 CPU
    MSI 870-G45 AM3 Motherboard
    G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (F3-12800CL9D-4GBNQ)
    GIGABYTE 1GB GeForce GTX 460
    SAMSUNG Spinpoint F3 HD103SJ 1TB 7200 RPM
    ASUS DRW-24B1ST SATA 24X DVD Burner
    OCZ ModXStream Pro OCZ600MXSP 600W ( +3.3V@25A, +5V@25A, +12V1@25A, +12V2@25A, [email protected], [email protected] )
    OS: Windows 7 Ultimate 64-bit.
    Also just discovered that there are two versions of my CPU (C2 and C3 revisions). Perhaps that is where some of the confusion regarding voltages lie. Again, feel stupid.
    Issues in a nutshell:
    Computer ran fine for about 10 days. Then booted up a game and got crazy artifacts everywhere. Windows 7 also showed some artifacts when I went back to desktop. OS never crashed though. Windows has never crashed. Because of this, I suspected that my GPU went bad. Ran OCCT GPU test, Furmark and ATI tool and have artifacts on all three. Artifacts appear immediately upon starting test, so I don't think it is temperature related. Temp of GPU is under 40 C idle and highest under load is 77 C, which falls in line with what I read in reviews for card.
    Now, before RMAing by video card with Newegg, I decided to download memtest86+ and run it. Just a hunch. I got an error on the first pass in test 2. However, I continued to run the test and saw no more errors. Ran the test again overnight for hours and could not recreate error. Thinking I may have gotten a false positive, I ran HCI Memtest (this one runs in Windows) and ran it for a few hours. That reported multiple errors as well. Now I am trying to run the test with one DIMM at a time to see if I can isolate which stick it is.
    So I guess my questions are:
    * What are the chances that I got a bad GPU and bad RAM from Newegg? Anything is possible but I thought that getting two lemons was unlikely, and when I then saw the discrepancies in the motherboard info on MSIs website I started to wonder.
    * Could bad DRAM have any effect on GPU - as in displaying artifacts. Or would this strictly be a GPU issue?
    * A member at another forum warned against leaving voltage settings in BIOS at Auto. This is what led me to look up the specs at AMDs website. What do you think about this recommendation.
    Sorry if I came off a little harsh, I thought I was addressing MSI the company and was a bit miffed by two different versions of a board and with the fact that newegg was improperly stating the specs.
    I appreciate any help you can give.

  • MSI 870-G45 - Hypertransport Sync Flood Error

    Oh, dont you just love this error?
    Long story short;
    New computer, Alls well, start gaming, crashes, "HTSF error".
    System Idles and can take less graphically advance games just fine, but lasts 3 seconds in more graphically demanding games. Not the video card. I've Tested it in multiple computers already.
    Things I've tried;
    lowering the HT-Link frequency to 1800 (x8) and keeping NB-CPU at 2000
    Disabled C'n'Q and other power saving utilities
    Increased memory voltage
    A few people mentioned to disable HPET under power management, but i cant seem to find it =\
    Tried updating the BIOS but SureHands Live Update didn't find anything, and I dont know where to DL the archive directly.
    I was also told to increase CPU voltage as well, but thought I'd check here first and see what people in the know, know.
    Heres the numbers:
    CPU-Voltage -- 1.390
    CPU_NB-Voltage -- 1.265
    DRAM-voltage -- 1.750 (Up from 1.50)
    NB-Voltage -- 1.103
    SB-Voltage -- 1.196
    HT_Link-Voltage -- 1.240
    HT-Link frequency -- 1800
    NB-CPU frequency -- 2000
    Memory Timing 9-9-9-24
    And last but not least, My system:
    System:
    MSI 870-G45 MoBo
    AMD Phenom x4 840 3.2Ghz
    G.Skill memory DDR3 SDRAM 1333 4Gb x2
    500Watt corsair PSU (Was using a 400 watt case PSU before just fine)
    Nvidia 9500 GT 1Gb
    EDIT:
    Could it be the memory? Just noticed that the sticks only supports AMD 790 Chipset while the Mobo is AMD 770 Chipset.

    Quote from: Bas on 20-September-11, 14:14:55
    Try different brand memory and you know soon enough.
    HT errors are hard to find and can be anything from: Memory, CPU, motherboard, videocard to bad powersupply.
    Typical they are cause by Memory, videocard or powersupply.
    As you are using Gskill, that would be my first to replace with El-Cheapo stick and see what happens.
    Even when memtest doesn't error.
    I have no spare DDR3 sticks onhand and the stores around here carry the expensive kind only =\
    note on the video card though, Noticed mine was missing 2 brass connector pins on the card itself. Looks like they broke off in the old mainboard i had. Pulled my brothers video card and im going to test that in a second.
    Also, when I ended the stress test, boy was my system toasty.

  • MSI 870S-C45 (FX) AMD 870+SB850 Skt Mainboard

    I have brought a MSI 870S-C45 (FX) AMD 870+SB850 Skt mainboard installed it put in my processor a AMD FX quad core 3.6ghz turn it on and everything comes on fans going there is power but nothinh shows up on the monitor what could be wrong it is all installed correctly

     What more do we need?
     How about all of the parts in your PC, that's what. We don't ask just to be a PITA. If you want help we need to know what parts you have including brand names and model names/numbers. Example is your remark about PSU, 500W means almost nothing by itself, more important is what brand it is and amps on the +12V rail(s).
     See my signature below for example of the kind of information to provide.

  • MSI 870-G45 Motherboard - Can it fit two MSI GeForce GTX 550 Ti 1GB Cards?

    MSI 870-G45 Motherboard - Can it fit two MSI GeForce GTX 550 Ti Cyclone II 1GB Cards?
    I'm planning to buy a MSI 870-G45 ATX AM3 Motherboard and two MSI GeForce GTX 550 Ti 1GB Cards, in order to run multiple monitors.
    However my concern is that the cards might not fit into the motherboard.
    So could someone please tell me if those two cards will fit into the motherboard?

    It means that an x16 PCI-E video card will only get x4 lanes instead of x16 when used in that slot.
    http://eu.msi.com/product/mb/870-G45.html#/?div=Detail
    Quote
    Slots
    • 1 PCI Express 2.0 slot with x16 operation (PCI Express Bus SPEC V2.0 compliant)
    • 1 PCI Express 2.0 slot with x4 operation (PCI Express Bus SPEC V2.0 compliant)
    • 1 PCI EXpress x1 slot
    • 3 PCI slots, support 3.3V/ 5V PCI bus Interface.

  • MSI 870-G45 Checking NVRAM Hang

    I just built a new computer, and it often hangs when restarting by doing one of two things.
    1. It hangs at "Checking NVRAM" right after the HDD's are detected.
    2. The motherboard beeps 4 times, and then says a BIOS update has been requested via USB. It does a little routine checking for a USB and then telling me I haven't inserted a USB 3 times before it automatically restarts the computer. Sometimes it'll beep 4 times again and do the same thing, sometimes it'll go into the "Checking NVRAM" error, and sometimes it'll boot fine.
    Essentially, it's hit-or-miss if it'll hang or not on either of those. I'd say about 80% of the time it does.
    Here's my specs:
    Antec Three Hundred Case
    Antec Truepower New 750W Modular Power Supply
    MSI 870-G45 Motherboard
    AMD Athlon II X2 255 CPU
    Corsair VS2GB1333D3 2GB DDR3-1333 RAM (in the first slot)
    ASUS Radeon HD 5450 Silent 1GB PCI-E Video Card
    2 x DVD drives
    6 x SATA drives
    Here's what I've tried so far:
    1. Disconnect everything except memory & video card
    2. Boot motherboard out of the case
    3. Reset CMOS via the jumper and by removing the battery
    4. Flash BIOS with the newest version
    Any ideas?

    Fredrik, sorry but it's not nVidia ram
    http://en.wikipedia.org/wiki/Non-volatile_random-access_memory

  • MOVED: Help troubleshoot MSI 870-G45 - Won't Post

    This topic has been moved to AMD64 ATI/SiS/VIA boards.
    https://forum-en.msi.com/index.php?topic=148343.0

    Quote
    I'm using brass standoffs, I think one near each corner screwed in and one post-type near the center.
    Never think! Be 100% sure!
    That your standoffs match the board holes, no more no less (those holes with tin circle around them).
    Timings should be set on auto-settings. And certainly those aren't good as they are meant for Intel not AMD.

  • MSI 870 g45 no post no display

    Just got everything in from newegg. Everything is hooked up and connected properly. When I turn it on the lights come on and the fans spin. But I get no post and no display. I have narrowed it down to the powersupply. It has the 20+4 connector, the main rail for the mobo supports all 24 and it does what's stated above. But I noticed the 4 pin for the CPU power has no plug. So I plugged the 4 pin into the CPU power but I just get a flash when the power button is pushed.
    Any advice?

     That 4 pin from the 20+4 does not go to CPU power. Your PSU has either a single 4 pin, 4+4 or 8 pin that can be separated into 4+4. They will have black and yellow wires only, no other color of wires on CPU power will be on them.
     If you still have a prom after properly connecting all of the power cables then remove everything from the case and place on a non-conducting brown cardboard surface, connect everything up again and re-test. Motherboard, 1 memory module in DIMM 1, VGA with 6 pin power 1 or 2 or whatever your VGA has, HDD, ODD.
     1st of all read >> Posting Guide << and provide information asked for and create a signature, see my signature below for kind of inf to provide.

  • MSI 870-G45 - Can't get into BIOS

    So, just built myself a new pc.
    It posts, and I have some output on the screen upon boot up, like I see that its detecting my sata hd/dvd drive and everything. Like the topic name says, I can't get into the BIOS.  When it posts, its detecting my keyboard and everything, but it simply hangs at the post screen and I cannot get into the BIOS at all for whatever reason that is beyond me.  I've tried 2 keyboards, one ps/2 and a usb keyboard, nothing on either (the usb is one I went to wal-mart and got today as I guessed the ps/2 wasn't working correctly or whatever).
    Tried clearing CMOS (taking out the battery, resetting the jumper and everything).  Still got nothing.
    Heres a link to a pic of what output I do have. http://img858.imageshack.us/i/img20110313152042.jpg/ (sorry, don't know how to embed pics into a forum board, not that familiar)

    Quote from: littlemanx23 on 14-March-11, 13:10:00
    I mean, I'm using a usb keyboard.  Should I try a PS/2?  I mean I've tried clearing the CMOS a handful of times to no avail, nothing.  It just simply hangs at that screen and says CMOS settings are wrong.
    I thought you said you'd already tried a PS/2 keyboard and it still hangs?

  • 870-G45 won't post

    Specs below. I get all 4 leds on, all fans spinning, etc. Monitor only shows a "_" and won't do anything past that. Does recognize that a keyboard is plugged in though.
    MSI 870-G45 AM3 AMD 770 ATX AMD Motherboard
    AMD Phenom II X2 555 Black Edition Callisto 3.2GHz Socket AM3 80W Dual-Core Desktop Processor
    EVGA 512-P3-1240-LR GeForce GT 240 512MB 128-bit DDR5 PCI Express 2.0 x16 HDCP Ready Video Card
    SAMSUNG Spinpoint F3 HD502HJ 500GB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive
    G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3
    OCZ Fatal1ty OCZ550FTY 550W ATX12V v2.2 / EPS12V SLI Ready 80 PLUS Certified Modular Active PFC Power Supply
    LIAN LI Lancool PC-K58W

    Quote from: Henry on 10-September-10, 10:14:25
    3 pin power LED JFP2 pins 1 & 5.
    Whoops, don't know how I skipped over that in the manual, thanks.
    Still need help with the other issue though. Just to add, it did this the very first time I booted up, I do not have Windows or any OS installed because I cannot get past that screen.

  • New build with MSI 970A-G45 won't load OS or live CD

    Motherboard: MSI 970A-G45 AM3+ AMD 970
    CPU: AMD Athlon II X3 455 Rana 3.3 Ghz Socket AM3
    RAM: G.Skill Sniper Series 2x4GB DDR3 1866, Model F3-14900CL9D-8GBSR
    Video Card (original): ASUS ENGTX550 TI DC/DI/1GD5 GeForce GTX 550 Ti
    Video Card (operational): XFX 7600 GT
    System HD: Runcore 64GB Sata II SSD
    Optical Drive: LITE-ON SATA DVD-RW drive
    I just finished building a new upgrade build into an existing case with an existing PSU and hard drives/optical drive. Originally the system wouldn't power on at all, which I traced to the new video card (something to do with grounding or an inadequate power supply maybe?), but in any case I got past that for the moment with my old video card. The system will power on and get to the BIOS screen. I can enter the BIOS and everything looks fine: all my drives are detected, the RAM is present, the CPU looks correct. However, when I go to actually load an operating system, it never loads. After the BIOS screen I just get a blank screen with a white blinking cursor in the upper-left corner, and this never goes away (I've tried leaving it for 10 minutes or more).
    Originally I was trying to boot from the mentioned SSD which has both Ubuntu 11.04 and Windows 7 64-bit partitions installed with GRUB2 to load them. This didn't load, so I tried an Ubuntu 11.04 live CD in my DVD-ROM drive. That didn't work, so I tried the same CD in an external USB CD-ROM drive in case it was a problem with the SATA controller/connectors. Still the same behavior. So I tried a memtest86+ CD in both drives. Still the same behavior. For each of the tests after the first I explicitly opened the boot menu with F11 at the BIOS screen and selected the device I wanted to try.
    At this point I've already tried exchanging the memory I had originally bought with the memory I listed above, since the old memory I realized after I bought it was labelled as "Intel i5/i7 compatible" and the new memory is on the MSI support list for this motherboard model. Any thoughts on where to go next? My next thought was to RMA the motherboard but I feel like I'm flying blind here. I've never see a new build get stuck at this point in the boot process.

    OK posting from Ubuntu on my now-working build!!
    So, after two weeks of messing around with the CPU, RAM, video card, etc., I finally have the thought that the one thing I haven't tried yet is the old SATA expansion PCI card that I put in early on at the bottom of the motherboard underneath the video card (out of direct sight, out of mind apparently), for when I try to connect all 7 of my SATA devices. I tried pulling that out - presto, it boots. Retried a couple of times for proof, keeps booting correctly. It can even load memtest86+ off a CD. Put the PCI card back in - still boots. Reconnected the sata drive - no boot. Remembered that this particular PCI card has two SATA ports and one is for RAID of some kind, tried the other port - now it boots. The drive connected to the card is also detected by the OS.
    In conclusion, it was something entirely different from what I was working on, as it usually is.
    I'm going to get to work connecting everything back up, getting the new video card working, etc. I suspect I'll be back at least to read when I try to get my memory working at 1866 (different forum I know). Thanks to those who responded for the pointers.

  • MSI releases world's 1st AMD motherboard featuring USB 3.1

    Meet the freshly released #MSI 970A SLI Krait Edition motherboard, the world’s first USB 3.1 AMD motherboard. Are you liking black & white motherboard design?
    “AMD and MSI strive to deliver innovation and great products that provide cutting edge features and capabilities for all users,” said Darren Grasby, AMD Corporate VP, Global Channel Sales. “We are very excited to partner with MSI on the launch of the new USB 3.1 powered 970A SLI Krait Edition Motherboard - a highly optimized, feature-rich platform that unleashes the full potential of AMD processors in a powerful solution that also delivers great value and customer experience.”
    http://www.msi.com/product/mb/970A-SLI-Krait-Edition.html#hero-overview

    I'm not a huge fan of AMD but I really appreciate that MSI keeps expanding the AMD motherboards line-up.
    It's good for us consumers so that we have more choices.

  • Msi 970a-g45 won't enter setup

    I just put together a brand new system. Components are as follows:
    MSI 970A-G45 mobo
    AMD FX 4100 3.6Ghz
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    (2) 2GB DDR3 1600 memory
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    Use as few components as possible when installing Windows: No doubles or extras or other unnecessary things. Add the unnecessary things afterwards.

  • No sound on 870-g45

    Recently purchased MSI 870-g45, a quad core chip, 4 gigs ram, and new fan.
    installed all of it and started my computer up.
    i'm running windows 7.
    i get no sound from the back plugs, i can get sound from the front headset plugs.
    i find no software on the disc to control the sound options.
    i have tried all 3 options for sound drivers, and none of them give me anything. The creative option tells me no drivers found.
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    what os you're running? 32bit ? 64bit?
    do you use msi drivers?
    http://eu.msi.com/index.php?func=downloaddetail&type=driver&maincat_no=1&prod_no=2070

  • MSI NF750-G55 with AMD Phenom II X4 965 Black Edition bundle from NewEgg

    I purchased this CPU/Mobo bundle from NewEgg recently and am having a hard time getting anything to work.  Here are the components I am using:
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    I have double checked the CPU seating and installation and its correct, have tried both on board video as well as the GeForce, and no signal to the monitor.  The 4 blue ASP power led's do light up, and the CPU fan spins, but only for a few seconds.  Then it shuts off, then restarts, and keeps cycling like this.  Have tried with no memory installed, same issue.  I have seen several entries on forums for no POST on this mobo.  Can anyone help me here?  Am I looking at a bad mobo or what?  Currently have it out of the case on a non conductive surface.   

    3th time:
    Quote from: Svet on 02-July-11, 06:34:11
    you didn't answer:
    Quote from: Svet on 02-July-11, 04:32:55
    is there any beeps?

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