MSI 970A-G45 will not complete POST

Every so often, out of the blue, the system won't boot up.
Hitting reset doesn't help, disconnecting the power and letting it sit doesn't help.
The system powers on, begins it's POST, but after initializing the drives (HDD light flashes, CD ROM light comes on, goes off) it cycles again (right about the time it should initialize the video, it seems to loop back to the beginning of the POST - so I don't get any POST codes on the screen when this happens). It cycles through, initializes the drives again, and then starts over. IF however I pull either stick of RAM, it then will get past this, and continue on with the post. I can shut the system off as soon as I see the keyboard lights flash, re-insert the RAM, power up, and it's all back to normal. Resetting the CMOS does the same thing, but if I pull a RAM stick, then I don't have to set up the CMOS again. I have tried other RAM, but that didn't help. Any ideas?
Power Supply - CoolMax 600W - 5V24A, 3.3V24A, 12V1.8A+1.8A+15A, -12V.5A, 5VSB2.5A
Motherboard - MSI 970A-G45 model MS-7693, Bios V1.4
RAM - Transcend TX2000KLN-8GK DDR3 2000MHz 4G X 2 (8G kit) @ 1866MHz, 1.6V
AMD FX-8120 8 core processor @ 20 X 200MHz (4GHz)
ATI Radeon HD 6450 PCIe Video
2 X 500G Seagate SATA Hard Disk
500G Western Digital SATA Hard Disk
*****the 3 500G drives are in a striped RAID as a 1.5TB drive. This is the boot drive. RAID on motherboard. ***
1TB Western Digital Hard Disk
2TB Seagate SATA Hard Disk
2TB Western Digital SATA Hard Disk
LG SATA DVD Writer on MassCool card #1
LG PATA DVD Writer on MassCool card #1
Pioneer SATA Blu-Ray Writer on MassCool card #2
VIA 1394 Fire Wire card
2 X MassCool PCIe SATA/PATA/eSATA card
Adaptec 29320LPE PCIe Ultra 320 SCSI card (for U320 drives, not currently attached)
All-In-One USB card reader
Linksys Range Plus USB Wireless N 150 Adapter

Again, if it was the PSU, the board wouldn't "lock" in the looped state, and disconnecting all the drives would release it from any power induced failure if that was the issue, and as I posted before, disconnecting all the drives will not release the board from it's locked state. In my previous posts, I also stated that this failure happened before the system had all these drives in it. Another point, people have been underestimating power supplies for years - which is good for the manufacturers of high end power supplies, but bad news for our wallets. My power supply can support this system, plus about another 10 or more hard drives before things would get dodgy. This is something I have tested quite extensively since the late 80's when IBM PCs were still using 63W supplies, but everyone wanted a 150W in their "clones".
It should also be noted that the 5V and 12V rails are isolated from the voltages used by the processor and RAM. They aren't even connected to the same electrolytic capacitors.
in short, "If your car still rattles when the engine is off, the problem isn't the gas you are using!"
 PS - thanks for the advice so far, but since it's happened with 2 different supplies and under much less load, we need to stop focusing on the power supply. For the record, I ran the numbers again, and under 60% load (which is triple the average load on this thing when not editing video) I could add 10 more high rpm SATA hard disks and still be drawing under 600W. Yes, hard disks draw a lot of short term power at spin up, but power supplies can supply well beyond their maximum rating for short periods of time, so it balances out!
While I am at it, I thought I'd let you all "meet the beast".

Similar Messages

  • MSI 970A-G45 will not complete POST - re-post

    Well, we may never figure out why my board goes into it's POST looping every now and again so I am asking a different question this time.
    I was asked to modify my signature to include my system profile, and I did so, and then it just seemed to be ignored, or maybe nobody had an answer, I am unsure, so I am just re-posting this so that maybe it'll catch someone's attention.
    The bios is V1.4
    Every once in a while (might happen twice in a day, might run fine for 3-4 weeks) the board won't complete the POST
    Once the board is in this state, it will start to POST, but about the time it should initialize the keyboard or video, it restarts the POST process, checking the drives and such.
    The only way currently to get the board to continue on and boot up is to either clear the CMOS (pain in the butt, because then I have to set everything up again, and the jumper is buried behind hard disks) or to pull one of the sticks of RAM so that the system recognizes a System Configuration Change. Removal of any and/or all other components makes absolutely no difference, nor does removing power.
    If I do either RAM removal or CMOS clearing and power up, as soon as I see the keyboard initialize, if I pulled a stick of RAM I can shut it off, re-insert the ram, and power it back up, and all is back to normal. IE: whatever bit got flipped in the CMOS gets reset in this process. If I clear the CMOS to get it to boot, of course then I have to go into the setup and configure the RAID and other settings and then let it boot up normally.
    SO: The question NOW is, is there a key I can press/hold that will reset the CMOS at power on, or is there some key I can press while it's posting, or some combination of keys during power up etc. so that I don't have to open up the case to get it to boot once it's locked in this looped mode?
    I have thought of putting a SPDT momentary on/on front mounted switch wired to the CMOS Clear/run jumper for performing this, but I don't like the idea of what might happen if the system was accidentally powered up and the switch got flipped.
    Any ideas would be appreciated. Component level electronic modifications to the board are not outside my scope of abilities as I do component level repairs on laptop motherboards.

    If I was to take a guess to help, I'll start with your description of how you remove and reinstall your memory stick... Try running your sticks at base 1333 and see if the problem continues. You have listed a HUGE memory OC at 1800+. Your sticks are listed as 2000.. yea, with the correct tweaks you can get setting that work... but it's way off stock. Numbers for memory are not like other things in life, as in higher numbers equal faster. Do some teasting.. I have and found for example, that the difference between 1333/1600 is little gain..if any at all.
    Also check your boards (on board) battery. A weak battery can also create problems. Possibly the battery is close to full voltage, but not.
    I would not recommend the mod you refer to for not having to open, and open your case. Find and fix the problem instead.

  • MSI 970A-G45 will not complete POST - revisited

    Well, we may never figure out why my board goes into it's POST looping every now and again so I am asking a different question this time.
    The bios is V1.4 for those that aren't familiar with my last post
    Every once in a while (might happen twice in a day, might run fine for 3-4 weeks) the board won't complete the POST
    Once the board is in this state, it will start to POST, but about the time it should initialize the keyboard or video, it restarts the POST process, checking the drives and such.
    The only way currently to get the board to continue on and boot up is to either clear the CMOS (pain in the butt, because then I have to set everything up again, and the jumper is buried behind hard disks) or to pull one of the sticks of RAM so that the system recognizes a System Configuration Change. Removal of any and/or all other components makes absolutely no difference, nor does removing power.
    If I do either RAM removal or CMOS clearing and power up, as soon as I see the keyboard initialize, if I pulled a stick of RAM I can shut it off, re-insert the ram, and power it back up, and all is back to normal. IE: whatever bit got flipped in the CMOS gets reset in this process. If I clear the CMOS to get it to boot, of course then I have to go into the setup and configure the RAID and other settings and then let it boot up normally.
    SO: The question NOW is, is there a key I can press/hold that will reset the CMOS at power on, or is there some key I can press while it's posting, or some combination of keys during power up etc. so that I don't have to open up the case to perform this operation?
    I have thought of putting a SPDT momentary on/on front mounted switch wired to the CMOS Clear/run jumper for performing this, but I don't like the idea of what might happen if the system was accidentally powered up and the switch got flipped.
    Any ideas would be appreciated. Component level electronic modifications to the board are not outside my scope of abilities as I do component level repairs on laptop motherboards.

     Please list the hardware in your PC and create a signature with that information so we don't have to keep asking what you have or hunt down info from another thread. See my signature below for example of information to provide.
             >> Posting Guide <<

  • MSI 770-G45 will not boot/POST

    I just built a new computer yesterday (specs in signature) and have been trying to get it to work all day.
    It powers on, all fans start up for all components (CPU heatsink fan, GPU heatsink fan, etc) but there's no POST beep and no signal for the graphics card.
    CPU is seated correctly, LEDs are active to phase 4.  All cables/components are secure, nothing is loose.
    I've tested each DIMM slot individually, tried booting with only 1 stick of RAM with no luck.  I've tried RAM from another computer that I know works with the same results.  Tried a different video card, tried with no video card to see if I could get it to POST at all.
    Tried three different hard drives, but I don't even think the computer is getting to BIOS.
    Reset CMOS to no effect.
    The only time I've ever gotten any sound from the motherboard speaker is when I took all the RAM out and powered it on, and it gave a RAM error, so at least it's getting that far in POST?
    I'm guessing it's a RAM compatibility problem, or a defective motherboard, but I could be missing something obvious.

    Quote from: Bas on 30-August-10, 15:20:59
    I doubt you can RMA a CPU because of bent pins as that's something you done.
    Yes you know he did it right? It could never happen any other way. My crystal ball must be foggy cause I can not in any way know if they bent the pins themself or not.
     It's a new CPU under warranty,  I would just call up say it was shipped that way and see where I get to. I would go to the retail first then if no help try manufacturer. Best bet would be retail and if it was shipped by UPS or something you can posibally claim damage in shipping.
    Their is always something to try Bas, don't be so negative.

  • 970A-G45 Will not post.

    I am building a new system and am using then 970 motherboard.  When I turn it on power goes to the motherboard and the LED lights up that there is power however I get no image on the monitor and the computer doesn't POST.  I've done everything I know to do and nothing works.
    Motherboard: MSI 970A-G45
    Model: MS-7693
    Power Supply:  Antec 500W  BP500U
    Processor: AMD FX-8120 Zambezi 3.1GHz Socket AM3+ 125W Eight-Core Desktop Processor FD8120FRGUBOX
    Memory: Mushkin Enhanced Silverline 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10600) Desktop Memory Model 997018
    Graphics Card: XFX Nvidia GeForce GT520

    Please get a normal powersupply and not this rubbish junk: http://www.newegg.com/Product/Product.aspx?Item=N82E16817371004
    And you have to flash it with a supported CPU to make it work.

  • MSI Z87-G45 will not load OS with two SATA HDD's connected

    I have an MSI Z87-G45 board and I am attempting to connect a second SATA HDD. Each time I connect the second disk and then power up the workstation I get the following message:
    Reboot and Select proper Boot device
    or Insert Boot Media in selected Boot device and press a key
    The primary HDD is a WD 160GB drive and the secondary drive that I am attempting to connect is a WD 2TB drive. I am not trying to dual boot, I just need a second disk for a little more space available. I am not sure if there are some settings that would need to be changed in the BIOS, but I would think that by default I could connect a secondary HDD, and it would be recognized as such. Anyone else dealt with this or have any pointers? This is really driving me crazy.
    I should note everything else with the workstation works perfectly, it's just when adding a second drive, it will no longer load windows 7 from the 160GB drive.

    That is one reason this is driving me crazy, I have made sure that the 160GB drive is primary in the boot process. Is there anything else you can think of that may be causing this?

  • Will not complete post

    I am building a system for a friend.  She purchased the components and asked me to put it together.  I assembled it and now I can't get through post.  I pulled everything out accept the Processor, the video card and the one chip of ram.  With this config, I get a short beep just after it starts, then it goes for a few seconds and beeps again.  After that it just hangs. All the fans spin etc. I have pulled the video card and I get the beep code for the video missing.  If I pull the ram It beeps 3 long continous beeps.  
    The ram is on the approved list from MSI.  Installation went without a problem.  I am not sure what the psu's specs are, I will check it when I get home from work.
    I have tested this out of the case to check for shorting.  I have checked the processor for bent pins etc.  Nothing.  Since I have two Dimms I have tried both, in all three slots.  I am pretty much stuck.  I don't think the ram is bad, I don't think the video card is bad.  I am not sure about the board, processor, or psu.
    Any Ideas?  
    Thanks

    Good News!  This was just really a strange thing.  I took the system to my school where I am taking some cisco classes and plugged it into a monitor.  I turned out that the system was working.  I just wasn't getting any output to the lcd monitor.  I had it plugged into the DVI interface and for some reason It wasn't showing anything.  It seemed like it was working but then I got that second beep I thought it was not working.  The second beep was to tell me I didn't have any boot devices.  Weird.  
    Anybody else have that kind of problem.  I've never really worked with a Lcd monitor before.  Just never owned one.  Is there something special you have to do to get the DVI interface to work.  The same monitor worked great when I plugged in analog to analog.  
     I am very happy this fight is over.  I will tell my friend to get a new PSU though.
    Anyway, thanks for the help.

  • MSI 770-G45: Will not detect SSD.

    My mother board can't detect my SSD but strangely enough it can detect my DVD drive (sorry, I don't know the name and model).
    My computer was fine till I recently switched out my heat sink. I tried to turn on my computer and it wouldn't start at all; I noticed that I plugged in the wrong connectors into JFP1, so I fixed that and reconnected them into their proper pins. It powered on but that's about it so I cleared CMOS jumper which helped me get to the BIOS but now it can't detect my SSD to which it contains my OS. As I said, I can get to the BIOS but that's about it.
    I'm at work so I can't tell you what BIOS version is on it but before clearing the CMOS it was at the latest BIOS version. I will have to confirm it's current version later.
    I checked all connections, tried different SATA cords and other connections on my board. Still can't detect it.
    OS: Windows 7
    CPU: AMD HDT35TWFGRBOX Phenom II X6 1035T Processor - Six Core, 6MB L3 Cache, 3MB L2 Cache, 2.60GHz (3.10GHz Max Turbo), Socket AM3
    MEMORY: G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666) Desktop Memory Model F3-10666CL9D-8GBRL
    HEATSINK: COOLER MASTER Hyper 212 Plus RR-B10-212P-G1 "Heatpipe Direct Contact" Long Life Sleeve 120mm CPU Cooler Compatible Intel Core i5 & Intel Core i7
    FAN: COOLER MASTER SickleFlow 120 R4-L2R-20AR-R1 120mm Silent operation Red LED case fan
    PSU: Thermaltake TR2 RX 750W Bronze W0382RU ATX 12V v2.3 / EPS 12V v2.91 SLI Ready CrossFire Ready 80 PLUS BRONZE Certified Modular Active PFC Power Supply
    Video Card: EVGA 015-P3-1580-AR GeForce GTX 580 (Fermi) 1536MB 384-bit GDDR5 PCI
    SSD: Kingston SSDNow V+100 KR-S1296-3H 2.5" 96GB SATA II MLC Internal Solid State Drive (SSD)

    Quote from: Panther57 on 17-April-12, 09:49:53
    My mistake... I was thinking you were running Raid with 2 SSD's...
    Is your SSD in Sata 1? It is best to put your storage drives in the lower Sata connectors and your optical drives in the last, higher numbers. Possibly change out your Sata cable. Check that it is seated correctly. Having a single SSD you can set IDE, Raid disabled. If Raid is on, it will be looking for the raid program to control the drives. You don't have to run and do it, but a new Bios was released .9 (bios should only be updated if the changes benefit you) Also make sure the power lead to the SSD is seated. Possibly when you were installing your cooler, you didn't realize you... it happens.
    Another option is to test your SSD in another PC and see if it shows up.
    Are you using 'Del' or 'F11' to get into Bios.. I use 'F11'.. it's on the list.
    I don't think I can update to 9. The latest is 10.8 according to MSI but if I can upgrade to 10.9 then I'll try that out.
    Yeah, my SSD APPEARS to work; I plugged it into a hard drive enclosure and it powered on; plugged it to my laptop and it was able to read it; only thing was that I couldn't really do anything with it which I found odd. It didn't show up in my list of drives in windows explorer however it did appear in the disk management console (diskmgmt.msc at command prompt). This issue might be suspect.
    One thing I didn't mention; to check to see if there was an issue with my SSD, I tried another SATA hard drive. At this point, I was able to detect my DVD drive but not my SSD so I figured I should try and see if I can read a normal hard drive. I plugged her and my computer didn't start. I put the normal hard drive back into its enclosure and it didn't work; the power light was red blinking; tried another enclosure similar results.

  • MSI-7312 motherboard will not do post check

    I have an MSI-7312 motherboard ( K9MM-V). It is about 6 weeks old. I am running an AMD 5000 processor and 2 gig of memory. Today my son shut the computer down and shortly afterwords (about 10 min) I hit the power switch and I heard the power supply fan start and the CPU fan start along with the HD LED coming on and staying on steady. Nothing else happened, no video,no bios post check I can not get the optical drive bay to open. None of the peripherals are working and it is not doing a post check. From this point I have not been able to turn the computer off with the power switch I have to unplug it to get it to shut off. When I plug it in the same thing happens. I have removed everything from the computer one device at a time and no change! I have cleared the CMOS, no change. Can someone give me any Idears

    Motherboard = [MB-SK-AM2-MS-K9MM-V]
    -CPU =
    AM2-D5000-64O] qty 1 AMD X2
                                                                            Dual Core 5000 2.6GHZ(+22.99)
    Memory =
                                                                          [RAMD-DDR2-6400-2G] qty 2 2GB
                                                                          PC6400 DDR2
    Seagate SATA2 Hard Drive
                                                                          = [HDDR-2-SEA-500G-16-F]
    Optical Drive
                                                                          MEM-16xBS] qty 1 Black and
     Wireless Card =
                                                                          [NICD-WG-HP-5188-3742] qty 1 PCI HP
                                                                          802.11G Wireless Card   
     Power Supply =
                                                                           550W-24P-V2] qty 1 Viotek
    Operating System
    Win XP Pro 

  • MOVED: MSI Z87-G45 will not load OS with two SATA HDD's connected

    This topic has been moved to Intel Core-iX boards.
    https://forum-en.msi.com/index.php?topic=172828.0

    That is one reason this is driving me crazy, I have made sure that the 160GB drive is primary in the boot process. Is there anything else you can think of that may be causing this?

  • MSI 970A-G45 reboot issues

    Just did an upgrade to my PC.
    Running the following:
    MSI 970A-G45
    Athlon Phenom X4 955 at Stock speeds(used from previous rig)
    Corsair Vengeance 8GB PC12800 DDR3 1600MHz at Stock speeds(new)
    XFX Radeon HD 6870 1GB GDDR5(new)
    OCZ 120GB SOLID 3 SERIES SATA III 2.5 Hard Drive
    Sony DVDRW 24x(used from previous rig)
    BFG 550W PSU(used from previous rig)
    Windows 7 64bit Ultimate
    Here's the issue. Sometimes when I restart the PC, it never comes back up. It goes down like normal, then I have no video signal and it just sits there. It's doesn't happen all the time though, which is perplexing. When it does not come back up, I can simply hit the reset button and then it starts to boot up. Apparently it has all the latest BIOS and drivers according to MSI Live update. So at this point I have no idea what to try in order to get this thing to restart normally every time. I guess I shouldn't be too concerned considering I don't reboot a lot...?...?
    P.S. I am not overclocking anything. Processor and RAM are running at stock speeds.
    P.S.S. I do have two USB hard drives hooked up. Could one or both of them be causing the random reboot issue?
    P.S.S.S. Although I mentioned the USB drives, I never had this reboot issue prior to upgrading to this motherboard, video card and ram.
    THANKS!

    Hello,
    Having the same issue with similar hardware.  PC will boot cold and shutdown like it should but restarting most of the time causes the system to hang with no video but the fans run and MB LED's are still lit.  Pressing the reset causes the video to restore and POST and a normal boot.  I tried an old video card to eliminate a video card problem but it does the same thing.  Here is the hardware I'm running, I just built it today.
    MSI 970A-G45
    AMD Phenom II x4 955 BE (not OC)
    MSI AMD Radeon 6770 1GB DDR5 (Not OC)
    Kingston  HyperX Blue 4GB DDR3 PN:KHX1333C9D3B1/4G
    LiteON 24x DVDRW (SATA)
    WD Caviar Blue 6.0GB/S 250GB HDD
    Cooler Master Extreme Power plus 500W PSU
    I would post CPU-Z stats but I cant figure out how to attach images. help?
    Areamike,
    To adjust the command rate you have to go into the overclock tab and go into advanced DRAM config.  If I can remember right you may have to adjust another setting away from AUTO to be able to access this menu.  (i would be able to tell you for sure but I cant look at BIOS and be on the forum typing at the same time.lol)  After having this problem I read a lot of reviews with people having trouble with this board, hopefully its just a setup problem for us.
    -RickyB

  • New build with MSI 970A-G45 won't load OS or live CD

    Motherboard: MSI 970A-G45 AM3+ AMD 970
    CPU: AMD Athlon II X3 455 Rana 3.3 Ghz Socket AM3
    RAM: G.Skill Sniper Series 2x4GB DDR3 1866, Model F3-14900CL9D-8GBSR
    Video Card (original): ASUS ENGTX550 TI DC/DI/1GD5 GeForce GTX 550 Ti
    Video Card (operational): XFX 7600 GT
    System HD: Runcore 64GB Sata II SSD
    Optical Drive: LITE-ON SATA DVD-RW drive
    I just finished building a new upgrade build into an existing case with an existing PSU and hard drives/optical drive. Originally the system wouldn't power on at all, which I traced to the new video card (something to do with grounding or an inadequate power supply maybe?), but in any case I got past that for the moment with my old video card. The system will power on and get to the BIOS screen. I can enter the BIOS and everything looks fine: all my drives are detected, the RAM is present, the CPU looks correct. However, when I go to actually load an operating system, it never loads. After the BIOS screen I just get a blank screen with a white blinking cursor in the upper-left corner, and this never goes away (I've tried leaving it for 10 minutes or more).
    Originally I was trying to boot from the mentioned SSD which has both Ubuntu 11.04 and Windows 7 64-bit partitions installed with GRUB2 to load them. This didn't load, so I tried an Ubuntu 11.04 live CD in my DVD-ROM drive. That didn't work, so I tried the same CD in an external USB CD-ROM drive in case it was a problem with the SATA controller/connectors. Still the same behavior. So I tried a memtest86+ CD in both drives. Still the same behavior. For each of the tests after the first I explicitly opened the boot menu with F11 at the BIOS screen and selected the device I wanted to try.
    At this point I've already tried exchanging the memory I had originally bought with the memory I listed above, since the old memory I realized after I bought it was labelled as "Intel i5/i7 compatible" and the new memory is on the MSI support list for this motherboard model. Any thoughts on where to go next? My next thought was to RMA the motherboard but I feel like I'm flying blind here. I've never see a new build get stuck at this point in the boot process.

    OK posting from Ubuntu on my now-working build!!
    So, after two weeks of messing around with the CPU, RAM, video card, etc., I finally have the thought that the one thing I haven't tried yet is the old SATA expansion PCI card that I put in early on at the bottom of the motherboard underneath the video card (out of direct sight, out of mind apparently), for when I try to connect all 7 of my SATA devices. I tried pulling that out - presto, it boots. Retried a couple of times for proof, keeps booting correctly. It can even load memtest86+ off a CD. Put the PCI card back in - still boots. Reconnected the sata drive - no boot. Remembered that this particular PCI card has two SATA ports and one is for RAID of some kind, tried the other port - now it boots. The drive connected to the card is also detected by the OS.
    In conclusion, it was something entirely different from what I was working on, as it usually is.
    I'm going to get to work connecting everything back up, getting the new video card working, etc. I suspect I'll be back at least to read when I try to get my memory working at 1866 (different forum I know). Thanks to those who responded for the pointers.

  • ITunes will not complete installing!

    I have had probelms installing iTunes for apx 2 years. (when version 6 was released).
    So I thought I would try to install version 7.
    I installed QuickTime v7.1 with not problems, however when I try to execute the "iTunesSetup.exe" it seem to reach the end of the install process and then I get a message stating that "The older version of iTunes cannot be unistalled".
    I have gone thru all of the posts on this discussion and tried every trick mentioned when the 1603 error has occurred with other people. Yet it still will not complete the installation process.
    I found the "iTunesSetupxxx.log" and displayed it to see what is occurring and it still has the 1603 error as being the last error. I have included the last part of that log below:
    fdintCOPY_FILE
    file name in cabinet = QuickTime.msi
    uncompressed file size = 24522752
    fdintCLOSEFILEINFO
    file name in cabinet = QuickTime.msi
    fdintCOPY_FILE
    file name in cabinet = AppleSoftwareUpdate.msi
    uncompressed file size = 2078720
    fdintCLOSEFILEINFO
    file name in cabinet = AppleSoftwareUpdate.msi
    fdintCOPY_FILE
    file name in cabinet = iTunesSetupAdmin.exe
    uncompressed file size = 108096
    fdintCLOSEFILEINFO
    file name in cabinet = iTunesSetupAdmin.exe
    Executing: "C:\WINDOWS\system32\msiexec.exe" /i "C:\DOCUME~1\JOE~1.CHA\LOCALS~1\Temp\IXP508.TMP\iTunes.msi"
    Returned: 1603
    I have looked for the folder mentioned in the executing line and cannot locate it.
    Anyone have any ideas that are outside of the normal posts listed in this forum?
    I have deleted everything that is remotely related to iTunes, iPod, QuickTime, and even Apple from the registry after backing the registry up of course.
    Yet I have not found a way to get around that 1603 error.
    Help!

    I have investigated a little further on my initial point where I could no longer run iTunes. The last functioning version that I had installed was version 4.8. When I tried to upgrade to version 5, it gave me an error that some of the install files were corrupted and then it froze up. The only way it could be ended was by using task manager. From that point on I have had nothing but trouble. I tried to reinstall version 4.8 but I got an error on that as well. So ever since this occurred I have been trying the newest version just to see if it would accomplish the task of creating a functioning version of iTunes. Each time it will reach a certain point and give an error message about the older version could not be removed.
    So that is my history on this issue.
    Anyone out there have any ideas as to what I can do to at least get a version that will work installed?
    Even it is the same steps that have been given before, at least I will know someone is actually listening to me and not igoring me like the apple support does.
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