MSI bluetooth errors any help

Bluetooth Help please
Firstly Hello to you all and hope you all had a nice christmas
Secondly
My problem i currently own a home pc and a laptop, both are windows xp operating systems, and i have just recently purchased a Nokia N-Gage mobile telephone, i have found out on the nokia N-Gage site that the pc software suite which allows me to exchange data between all three units can only be accessed by bluetooth, which is fine i suppose but i have tried in vain but have got nowhere, so as a last resort i telephoned Nokia and explained my situation and the young lady told me to go into my bluetooth places and from there we will try to get the units to talk to each other and when we tried to get them to see each other it came up with an error saying that Com port 0 is configured but the lady on the phone said that is wrong and i told her that it also came up with an error saying that it is not able to begin infra red because it may be in use by another application, and so she explained that i neede to get in touch with MSI concerning the problem and how i could correct it, but when i have looked at the email they have returned back to me, they have sent me to this forum, and hopefully maybe someone in the forum has had this problem and i would like to be able to sort htis little error out.
thank you in advance
i am only a beginner

Do both your pc and laptop have bluetooth?
PC suite also usable with infa red or by cable connection if you buy the cable to connect your phone to the pc/laptop.
Laptop may have infa red port but pc won't unless you buy one

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