MSI BurnRecovery not working

Hello,
When I run MSI burn recovery I get the message "Your Computer's Disk Partitions are NOT Factory Default Configuration. The Application can't Proceed
Here is a picture of my HD config:
Does anyone know what I can do to fix this? Thanks in advance.
Also, when I try to recover Windows from the Settings app it says there is no recovery environment. When I try to press F3 while booting up it says my computer has hardware that isn't properly configured. That's weird because when I boot up into windows it works fine. I just want to clone my windows and put it on a new SSD I bought. I also upgraded my Windows from 8.0 to 8.1. I have a GX60 021-US.
I also posted this in the Windows support section. I thought this would be a better place.

Quote from: cj1094 on 11-November-14, 08:49:38
Hey Zipper,
Thanks for the reply. However, it has gotten me nowhere because I've already exhausted ALL my options. Does MSI send factory OS installs to their customers? I just want the original Windows 8 that was shipped with my laptop. Burn recovery dead, system recovery to factory default-dead, boot + f3 dead. I don't want to sacrifice a fully licensed version of windows.
I hate saying this, but when you first turn on the computer and set it up, it should have told you/reminded you to make the recovery DVD's.
There's a paper insert inside the box reminding you to make the recovery DVD's.
I really hate to say it, but there's plenty of 'opportunity' and 'reminders' to remind you to make those.
That being said, as far as I'm aware, MSI does NOT send recovery media. You would need to most likely RMA the entire laptop in order to get the factory software restored.
>>How to contact MSI.<<
Your Windows 8 CD key is embedded into your BIOS, so you wouldn't 'lose' or 'sacrifice' your Windows 8 license.

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    See the forum thread [CRVS2010 Beta - Error: Download prerequisites from same location as my app|Re: CRVS2010 Beta - Error: Download prerequisites from same location as my app]
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  • MSI + GF4 = Not work?

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    The GF4 Ti series work fine with my MSI board (see my signature).  The Ti's are more expensive, but well worth it.  Get it and marvel at the framerate and effects.  Download demos like chameleon and werewolf from
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  • Reason for msi tabs & live update not working

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    -rak

    Just reinstall LU, and you should be fine.

  • My KT3 does not work now.

     ;(   My KT3 main board does not work anymore.  It worked great for a few days, but, only until I installed the chipset drivers that came with the the main board.  I formatted my drive  to fix the problem and could not sucessfully load any kind of operating system. I have already lost faith in MSI main boards because of this.  They SUCK!!!!! So far no one has been able to help me here.  The thing is dead in the water.  Sitting in the garage.  I had to put my old main board (P3 800) back in, so I could have my computer back.  Yes I am mad!!!!I wasted hard earned money.  What did installing the chipset drivers do to my board?  Did it change my bios and the only way to fix it is the replace the cmos chip??  If I remove the battery to the cmos chip, will that erase what I did to it and return it to default settings?  Is this going to be my first AMD and be my last????? Who knows.  I am upset.  Money does not come that easy.  UT2003 is coming out and my current mainboard is too damn slow. Yes, i am a gamer all the way.  I eat, sleep, and live multi player gaming.  It is that need for speed thing.  

    first of this is a user to user forum
    we are not msi do not work for msi and you can rant and rave about msi here they will not read it
    what is the combined watts of the 3.3 and 5 v rails on your 300 watt psu
    if its such a cheap pile of junk it does not give this data
    then what are the watts max not peak at those two voltages
    when it was running what were the temps showing at

  • MSI GF4 Ti 4200 Td not worked!!

    Hallo
    I have new computer
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    Win XP and Win2000 running ok.

    I dont know exactly what is your problem?
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  • MSI GS70 20D Touchpad not working after login when I upgraded to 8.1

    Short situation: I upgraded my laptop to windows 8.1, and the touchpad stopped working on the start/desktop screens. I could move it before I logged in, and after it would work for a few seconds, but then it would just stop. An external mouse works just fine, but I still don't want my touchpad not working.
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    Now I can't use the touchpad at all because I deleted the drivers, so it would seem that the computer doesn't know it has a touchpad because it won't register the touchpad in my devices tab.
    Does anyone know what I can do to solve this? Or to at least get the touchpad to register again? I just got this computer for Christmas, I've treated it very well so it hasn't banged up against anything or been dropped or mistreated, so I cannot understand why this is happening. It worked before the 8.1 update, so I'm pretty sure the issue has something to do with that.

    UPDATE: So I managed to fix the touch pad by deleting the driver and rebooting, which is weird because I removed the driver completely and never reinstalled it, so the computer shouldn't really know it has a touch pad. But every time I reboot the computer after fixing it, the touch pad goes back to it's old problem and I need to redelete and reboot all over again.
    Also, My computer has begun to randomly freeze and not respond to anything, with one such event leading to a blue screen with a WHEA_UNCORRECTABLE_ERROR message. The computer has frozen a total of 6 times, at different moments; when I'm typing on microsoft word, at the login screen, even right when it starts up and the msi loading screen is up. 5 of these times have required a forced shut down, the first time the computer shut off on it's own because it ran out of battery power.
    Finally, my computer has begun to periodically for long stretches of time stopped detecting wireless networks and is asking to be plugged into an ethernet cable to connect to the internet. This has never happened to me before, and I know I haven't turned off my network sharing center.
    I'm not sure why this is all suddenly happening. It's not like I'm banging my laptop against walls. I'm very careful when I move and use my GS70, so these problems are greatly concerning to me because I just got this computer at Christmas.

  • [SOLVED] MSI GT70 keyboard buttons not working

    Hi! I am a normal user of computers that like games, so I bought this awesome notebook MSI GT70 i7 16gb ram GTX 675MX 128ssd+750hdd, with a keyboard by steelseries.
    Everything was ok, using the notebook as came when I bought, with OS windows 8, with no format nor modifications by me, using it since January 2013.
    The problem is that about 1 or 2 weeks some shortcuts of keyboard arent working anymore:
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    - Screen shutdown button is becoming orange when pressed but not working;
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    - I tried also Fn+F9 and Fn+F12 shortcuts, and I think they arent working either.
    At the same time, the Cooler button and the Backlight's Keyboard button are working correctly. Turbo button maybe is working too but I don't know if something become overclock when I activate it.
    I would really appreciate some help, since I love my notebook very much, and I hope it's not a hard problem to solve.
    Thanks!

    Quote from: flobelix on 10-July-13, 00:47:56
    Try resetting EC: >>How to reset the EC (Embedded Controller)<<
    If that doesN't help uinstall SCM and after reboot install latest version: http://www.msi.com/service/download/utility-19670.html
    Also try updating .Net Framework 4.5: http://www.microsoft.com/en-us/download/details.aspx?id=36377
    Hi,
    I followed your advice:
    1. uninstalled SCM, restarted
    2. installed SCM, restarted
    3. tried to update .net framework, had it already
    4. resat the EC
    But unfortunately it did not change my GE60 2OC's behaviour: when i press the back-light button it opens my browser with dragoonarmy/msi.com>/ BUT NO LIGHT.
    Do anybody have a suggestion to solve this??
    Thanks Kurt

  • MSI GAMING 9 AC WI-FI MODULE NOT WORKING

    Hi,
    I have recently built my new system with the MSI gaming 9 ac motherboard and have now noticed as I have had to switch to a wireless connection that the wireless module isn't working. I have tried seeing if the module is installed right and it seems that it is as the screw hole aligns and feels secure. The driver CD for the wireless did not work so I had to install the drivers off the MSI website but still anything I have tried has come to no avail. Please help me!
    technical specifications:
    intel core i7 4770k
    MSI gaming 9 ac
    windows 8.1 64-bit

    I assume you're talking about X99 Gaming 9, just make sure your mobo is AC(Intel LAN) or ACK(Killer LAN).
    The link is for AC one, check if you're using this version 17.01.0000.1697:
    http://www.msi.com/support/mb/X99S-GAMING-9-AC.html#down-driver&Win8.1 64
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