MSI didn't fix the temp issue

MSI didn't fix the temperature issue for AMD 64 processors. I'm sure.
For people who didn't read my previous posts;
MSI claims in BIOS 1.4 (for the MSI K8N Neo Platinum) that they fixed the problem that the CPU gets (for example) 54 degrees idle and 74 degrees load.
They didn't. They just made up a fake solution.
Here are my arguments.
- When I start my computer, after a cold long night in which the computer was turned off, I see 42 degrees for my CPU in the BIOS. This is when I go DIRECTLY to the BIOS in the POST. 42 degrees? That is impossible. The temperature in my room is around 20. It can't get so high so fast. My Northbridge is 21. In the old BIOS 1.3 it was the same; when you started your computer the BIOS showed temperatures like 52 etc.
- When my computer has started Windows XP, I start Core Center. There I see my CPU temperature. It is 39 degrees for my CPU. Ridiculous. My old AMD XP 1800+ started with a minimum of 29 when Windows started. After that the 1800+ increased to 48 degrees.
But ok, when I use the trick which some people used in BIOS 1.3 to get true readings (restarting their computer with a soft boot), I see 34 degrees for my CPU. This reading is the only true reading. Isn't it weird that when I have my computer turned on for about 4 hours, with whole the time readings like 42 degrees idle, and I restart, I just get 34 degrees... WITHOUT fluctuating temperatures to hell and back...
My conclusion is that MSI just made something up like '74-20 = 54 degrees in load and 62-20 = 42 degrees idle'.
Also, the temperatures are fluctuating to hell and back. It goes from 58 degrees in load to 54 to 50... Whatever...
This board is great, but this problem really, really s u c k s. FIX this. We have the right of correct temperature readings. We spend money for it.
Regards,
Me

Quote
Originally posted by Tiresmoke
I know you are frustrated but if you read the link I just supplied you will find this is a user to user forum and NO MSI techs are here at all.
Regardless, people are still encouraged to post their problems here as well. In case there is a solution or workaround (see Wannafly's response and mine as well regarding vcore).
Quote
We are users helping each other. If you must speak with an MSI tech you can always contact them from the MSI main page. Oh and it is not likely they will answer if you attack them the way you are writing in this forum. Now would I for that matter.
I do agree that some in this thread have crossed the line and need to watch it .
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So play nice folks or there won't likely be a second warning.
Very good advice!
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Yes there can stilkl be temp issues especially with the newcastle core CPU's. The new Bios is still a work in progress. There are a lot of combinations they need to work out. But if you contact MSI with a complaint in a cival manner and let them know what experience you have you may even get a new beta bios to try and see if it will solve your issues. Or they may have other suggestions. However they can't fix stuff they are not aware are broken and most of the problems disappeared when they released 1.4. So let them know about what you have.
Been there done that. They were responsive in the beginning. Continued to send them very polite and factual updates as I tried new BIOS updates but have long since ceased to receive any response at all. Again, I say I don't blame MSI. Just want a fix.....
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Oh yes and running these chips in the 50C+ range at full load is still within reason.
I reread the thread a few times, and I don't see where anyone is claiming that they feel like that's a problem, so I'm confused about the relevance of this statement . The problem that's been mentioned here is that the temperature is being REPORTED at 50+C at IDLE load conditions when it obviously is NOT that hot. Restart of the machine immediately then shows an IDLE temp of 30C. Even though 30 seconds prior it showed 50C with just as low of a load since it was right after cold start? THIS situation is NOT within reason.... And it's very repeatable, cause I see it every single day

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Ggrrrrr, is there any that bios that fixes the temp issue? [solved]..spoke too soon [NOT SOLVED]

ive tried
1.1
1.2
1.3
1.42
come on msi, give me a fighting chance :(

Here is the last thing I received from MSI tech support. I'll give them this much, they are much more responsive than VIA or AOpen ever were when I first got my flakey MVP3 board...lol. I hope they can figure this problem out!
Quote
So far in our own testing, we have not found any High CPU Temperature issues.
We have gone through the threads you have provided to us and we will co-work with AMD to see if anything needs to be updated from our side with the New Castle Core.
Once again, MSI appreciates all the findings/reports you have provided to us and we will update you once there is any findings becomes available.
Sincerely,
Technical Support Division
MSI Computer Corp.
http://www.msicomputer.com
MSI - Beyond Expectations!
1-626-913-0828
1-626-581-7721 Fax
Due to high volume of cases daily, we may not be able to answer question promptly. Please kindly provide your name, phone number, model number, state in which you are calling from, a brief description of your problems, and we will try to reply your issue as promptly as possible. Thanks
The information transmitted is intended only for the person or entity to which it is addressed and contained confidential and privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient are prohibited. If you receive this in error, please contact the sender and delete the material from any computer.
-----Original Message-----
From: my email deleted
Sent: Friday, August 06, 2004 8:51 AM
To: [email protected]
Subject: RE: 3 -- Customer Problem Description Form
I know you guys think you fixed the Newcastle temperature problem. But there are still a LOT of us out here who are having trouble, using latest BIOS. People are reporting this all over the MSI forums. The behavior is as follows, flashing the BIOS might help initially, but soon after the temp shoots way back up.
Please see the following threads:
Temps and BIOS 1.42
ggrrrrr, is there any that bios that fixes the temp issue? [solved]..spoke too soon [NOT SOLVED]
Possible fix for CPU temp problem found.
The same old problem with temperatures (K8N Neo Platinum)
K8N Neo Temps :(

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I went to the Apple store, and they couldn't get it to boot, even with their external drive. The guy at the Apple store took my computer into the back, and a few minutes later, brought it out. He said he had gotten it to boot, without their external drive, but wouldn't tell me how. He said there was a problem with my video card. He said $400 to fix it.
Not having the money, I left. A friend told me how to safe boot the computer, and now it will turn on, despite the artifacts and graphics problems. Why didn't the guy at the store tell me this? It's obviously the only way he could have booted it. He wanted to charge me $50 to back up my data, when I could do it myself under the safe boot.
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<Edited by Moderator>

Ok, you are right, maybe I don't know it for a fact . . . but from all the things I read in various forums, there was a batch (or something similar) of macs (the exact kind I have) that did have too much glue on some parts, and it caused all sorts of problems for different people, most of those problems being with the graphics card. Apparently the excess glue overheats and leaks out of where it's supposed to stay, and whatever it has the misfortune of getting on goes to pot.
I got very brave, thinking my computer was shot- I opened it, and there was, indeed, crusty glue coming out from under some ... things ... three square chip like things ... and it had seeped onto the edges my graphics card. Having seen the inside of other laptops, I know it was not supposed to look like that no matter how old it is.
This whole issue happened just a few months after my (overpriced, unused) AppleCare expired. Irony?
I did backup all my data and files (no thanks to the Apple people; and on safe boot the disc drive won't work, so I had to borrow my friend's external hard drive for backing up), and did a clean install with the original discs. It was a huge hassle, and when it was finally done, I booted my computer normally. It worked for about 10 minutes before it got artifacts all over and froze, at which point I had to force shut it down. I've tried the clean reinstall a few times, but the problem (I think) is that the glue inside already did the damage, and my graphics card is shot. So, I've been running it on safe boot for months. No music. No video. No disc drive. OH- and the best part- on safe boot, the airport won't work. I can't use wi-fi, and I can't take my laptop anywhere because I'm tethered to a modem. It's the worst thing ever. All of it. It's horribly depressing.
I'm just really frustrated and irritated that this happened, and Apple won't do anything. I do realize they don't HAVE to do anything- buyer beware and whatnot- BUT as a reputable company they should at least let me trade in with the discount or whatever. I didn't have to choose Mac, it was the most expensive computer I looked at- but it has so many awesome functions and things . . . that I can't even use . . .
As a poor college student I don't have the option to get a new computer or have Apple replace any parts in this one, so I just kind of feel like Apple screwed me over. Their fault? Maybe not. Their product? Yes, so they should want to keep me as a future customer. At least I think so.
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