MSI GE60 Apache-469 Power Issue

I purchased my MSI GE Series GE60 Apache-469 Gaming Laptop in December 2014.
I have been using it for the last 4 months casually gaming, no more than 1~4 hours every couple days. (It is a 2nd computer I use, as I have a desktop I mainly use).
A few days ago it started to not boot up. It would boot up to the MSI splash screen, then instantly shut off.
I had to go through this process at least 15 times until I was finally able to get the laptop to fully boot up.
After doing research, I tried removing the battery and only using the power cord/PSU, and it still would not boot up. (Keep in mind, when the laptop shut off, I still had to try 10~20 times to boot it up). I tried moving the only RAM stick included with the laptop to the next Socket, didn't help. I lastly made sure I had drivers up to date, finished that, and still no good.
There is not much to find in research for this problem sadly, and I do not want to attempt updating the BIOS seeing as I could potentially turn the laptop into just a brick.
Also, before any ask, I did not mess around or swap parts in the laptop, it's all the same as it was when I first purchased it.
If anyone has had this problem and knows how to fix it, please let me know so it could possibly save me from having to RMA the laptop.
Thanks!

It is obviously the hardware problem from your description, just don't know which component is broken. How about if you only play it with battery?
Also you can remove the hard drive to see if system can enter the BIOS setup utility screen and load BIOS default.
And like you said, in this situation, I won't do the BIOS update, either, because system may shut down any time and brick the machine.

Similar Messages

MSI GE60 Apache Pro - GPU issues....

Hello All,
So, I just purchased a MSI GE60 Apache Pro and guess what, the GPU is faulty. I'm seeing artifacts (horizontal black lines) whenever I use the PC.
I've already done the usual stuff, updated the drivers and so on.. Already contacted the MSI for RMA however, the reply is awfuly slow and they told me that the process will take at least 3 weeks. Great....
Any useful tips that may help to solve this or should just wait for this slow RMA process? :(
Thanks.

Quote from: hch;110474
Can't see the black lines you talk about.
Maybe you can show a desktop picture and point in out?
This was the best way to show the problem. Please, check carefully at the following secs: 17s and 51s. There is a flickering following with the horizontal black lines. I just added some notes to the video to help.

Month Owned MSI GE60 Apache Pro Fan Issues

Hi everyone,
I have had my MSI GE60 Apachce Pro 15" laptop for a little over a month now.
For the first month, I could barely hear the fans when leaving the laptop idle or using non-power hungry applications that do not involve gaming, such as browsing the web or watching videos. Now, however, the fan seems to always be running at a medium intensity, even when idle. As soon as I boot up the laptop, the fan is much more noisy than it used to be and stays that way.
The program HWinfo64 shows my CPU temperature at usually 41 degrees Celsius. Moreover, turning on the Cooler Blaster feature does not decrease the advertised 5-10% temperatures either. In fact, it increases the heat to around 42-43 degrees Celsius.
My desk is usually completely dust free, so I do not think dust is the issue here. I will have to open up the back to be completely sure, but I do not want to void my warranty for something as silly as cleaning it out (There is a void sticker right above one of the necessary screws to remove the back casing. I will contact MSI to inquire about this because I read that MSI will allow owners to remove this sticker in certain locations without voiding the warranty).
Could there be any other reason besides dust that could make my fans this noisy? Does anyone have suggestions on improving it? Thank you.

Quote from: James D on 12-May-14, 09:11:18
Try to remove battery and hold power button for 5 sec.
I tried that a few times, but it did not work. The fan noise is becoming unbearable tbh. Considering selling it now :/

MSI GE Series GE60 Apache-469

Hello everyone. Hope someone can provide an image for this product. I'm quite interested in the product but newegg doesn't seem to have an image for it. Does anyone know what this laptop looks like?
MSI GE Series GE60 Apache-469
http://www.newegg.com/Product/Product.aspx?Item=N82E16834152625&cm_re=ddr5-_-34-152-625-_-Product

According to the Spec and overview page of the newegg link, it should be GE60 2PC Apache.
http://www.msi.com/product/nb/GE60-2PC-Apache.html#hero-overview

Msi Ge60 apache pro slow sometimes

Hi, i have the ge60 now 2 month and did some reinstall because the laptop is at some point very slow.
Games like call of duty are at that moment unplayeble other things like google chrome and internet are slow to.
i did a clean reinstall but then it is good for several days, and then it starts out of nothing.
I cant figure out if the computer is updating someting. nothing runs on background no viruscanner or someting else.
where could i start finding this problem? does anyone reconize this?
its a ge60 apache pro gtx860
also the computer cannot be shut down when this happens.. it goes to the Log in screen.. and then i shut down again and does it again

Are you having the FreeDOS unit? or you have a pre-installed OS?
Mind to share the Resource Monitor page? Check if there is any unusual usage of the CPU, memory or disks.
(Ctrl+Alt+Del>Task Manager>Performance>Open Resource Monitor)

MSI P45 Diamond LED / Power issue

My system has been freezing randomly since i've built it over a month ago now. I know for SURE that it is a hardware issue. My current thought is that it is a power supply issue. I can get the system to freeze by simultaneously running Prime95 and SuperPi. But it doesn't freeze when they run independently. I noticed on the Motherboard that LED1 and LED2 are on... According to the manual. LED 1 "Lights when system is on standby mode", and LED 2 "Lights when system is on power-on". According to those definitions, it doesnt seem right that they are both on at the same time... any suggestions?
Thanks!
Edit: if I run super-pi a little longer, it does freeze the system by itself. Prime95 does not. I ran that for over 26 hours, and it was fine.

Quote from: IcedZ on 06-October-08, 09:45:09
My system has been freezing randomly since i've built it over a month ago now. I know for SURE that it is a hardware issue. My current thought is that it is a power supply issue. I can get the system to freeze by simultaneously running Prime95 and SuperPi. But it doesn't freeze when they run independently. I noticed on the Motherboard that LED1 and LED2 are on... According to the manual. LED 1 "Lights when system is on standby mode", and LED 2 "Lights when system is on power-on". According to those definitions, it doesnt seem right that they are both on at the same time... any suggestions?
Thanks!
Edit: if I run super-pi a little longer, it does freeze the system by itself. Prime95 does not. I ran that for over 26 hours, and it was fine.
I won't be surprised say if you run prime95 or Super PI and your rig hang as the above utility is mean for stress testing the stability of a rig, especially for those who intend to overclock their system. To have a stablising system when one OC, one need to fine tune a couple of feature, either by upping the vcore, as well as ensure upping the processor clock bit by bit and also make sure that the temp of the rig is cooling enough. And your hs and psu is able to withstand the stressing plus OC
Alternatively if you're not OC, you needn't need to run those utility. So back to my question, does your rig freeze only when you run the above, say if not running the above, i assume your rig run fine? If that's the case there isn't anything wrong with your rig.... lastly are you OC?

MSI GE60 0ND infamous fan issue

Hello,
I have a GE60 0ND and I'm encountering the fan issue where the fan keeps starting and stopping even when the computer is idle. It is becoming infuriating and I want to make this stop.
Reading about the issue I gathered that I had to update the firmware. So I did, using a bootable key set up with rufus.akeo.ie tool, and then after booting on it calling ecall.bat. I did the procedure not to mess up EC (removing battery and charger, waiting 10mn before booting). I then checked the FW version from the BIOS system info and it reads
Bios Version: E16GAIMS.10E
EC Version: 16GAEMS1 Ver4.05
So yay, I guess? But the fan keeps spinning up and down as it did before. Should I update the BIOS to 10F as well? How should I proceed not to mess my notebook up?

Quote from: Elred on 06-October-14, 17:04:14
Okay so I suppose there is some kind of transition here... My computer doesn't do his fan weirdness while idle anymore a few minutes after startup (it kind of does some weird clipping (?) sound at time but I'll probably just have to clean the fan). Sorry for the inconvenience, the info on this forum in invaluable.
Yes, that's my point to wait it for 15 minutes
Because from my personal experience it makes the same thing several times in the past
and it fixed by his own few minutes later and then was fine
so i suspect its some kind of checking/or cleaning FAN mechanism like you said sometimes after startup
but what triggers this behavior is not known
from my experience its rare but can hapend sometimes
Quote
but I'll probably just have to clean the fan). Sorry for the inconvenience, the info on this forum in invaluable.
its not because of dust, it does this at new machine and year later i've checked the FAN multiple times and it's in perfect conditions
but haven't notice this issues from 7-8 months
but of course open the NB to check your FAN to check it!
this is always helpfull

MSI GE60 2PL Cooling Question

Hi there,
I just bought a MSI GE60 Apache-629 Laptop. I Never owned a MSI Laptop but I am Very Satisfied so Far. Even though it doesn't have the NVidia GTX 860m , like the Apache Pro, I can Still Run Battlefield 4 on Medium Spec in 1920x1080.
My Question is should I Press the Fan Button to Speed Up the Fan when Playing Battlefield 4 ?
It seemed like my Laptop was getting VERY HOT !
Is this Normal ?

Hello ericpatterson89,
If you don't mind the fan noise and the power consumption while you're playing BF4, just speed it up. The temperatures of the CPU & GPU are always hot when playing these types of 3D FPS games, no matter which model. Some models are just bigger and thicker so that you don't feel so much heat on the surface. But actually they are all very hot in those cores.
So the best and accurate way is to run "Dragon Gaming Center" to monitor the temperatures of the CPU & GPU. Its icon can be found on the system tray (right-bottom of the screen). Just double-click it to open its window and it will show you the temperatures of both CPU & GPU.
There's an EC firmware inside the laptop which will automatically increase/decrease the RPM of the fan or boost up/throttle down the GPU power consumption according to the heat generated. So if you always turn the fan in full speed during the game play, according to the principle of the NVIDIA GPU, it will run as fast as possible if needed until it's throttled by EC firmware. In my past experience, setting the fan in full-speed during the game play will get more time running fast and smooth than setting it automatic. That's why I am saying that it depends on the user's tolerance to the fan noise...

FPS / Stuttering Issues (Overheat , Speedstep Issues ? ) MSI GE60 2PE APACHE PRO

**EDIT**
Unable to post direct image links , please ad HTTP:// before links
Good evening Fellow Gamers and Adepts.
I come to you tonight with a serious doubt , which has rattled me for a while , and after some intense troubleshooting i have came up blank.
Here's the deal , as stated , i have a MSI GE60 2PE apache Pro
Now , playing cs go has been the bane of my existence, i am aware there are heating issues with this laptop , but those have been fixed by a Thermal repaste, a cooling pad and the backplate removed.
Now i have no more throttling of CPU , and GPU appears to handle fine aswell; the thing is i keep having MASSIVE lag spikes in CS:GO , and apparently they are being cause by CPU issues.
Image for clarification .
(Standart situation , notice the relative low fps for a old game)
imgur.com/cJ2Ly80
After a few seconds the following occurs
imgur.com/cJ2Ly80,27y1P5C,aq30R4r#1
Notice the fps drop and the CPU frequency percent alert in game
another shot of this in console so you can see the several occurrences
imgur.com/cJ2Ly80,27y1P5C,aq30R4r#2
now keep in mind that these are the lowest game settings, in Fullscreen windowed mode , if i even CONSIDER putting it on standart fullscreen i get unplayable jitterness and fps that range from 10 to 80 , all in a second.
Now , as i have stated i have fooled around and disabled speedstep in the bios , meaning that the cpu is always at 100%, seeing i have removed the backplate , throttling is not an issue as IXT (Intel extreme tuning) can attest.
note aswell the "active core count" spikes to 4/3 in the exact moments of the stutters, meaning that both problems should , in theory , be connected .
Image for reference:
gyazo.com/e1257716681828d38213bcc0e5fa71bc
Details of IXT
gyazo.com/1f03a344b9ac2642b1a885ee0a8ea078
can ANYONE give me an ideia of whats going on ? i rather enjoy playing with games with friends , but this is driving me up the wall..
Lastest NVIDIA / Laptop drivers installed ; Bios Updated and EC firmware aswell.
Thank you for your time guys x)

Volume issues with GE60 Apache Pro-003

I recently picked up the new GE60 Apache Pro notebook, and I've been running it for about a week now. I should of course mention that I also did a clean windows install after adding an SSD to the system (and now can't figure out how to add back that cool MSI panel that was there when I first got the system).
Anyway, I've noticed that there seems to be volume issues with the system no matter WHAT kind of settings I tweak, or drivers I try to use. With all sliders up at maximum, the volume levels still never seem to surpass around 50% (from observing the volume gauges in the Windows Volume mixer panel). My previous notebook's speakers put out significantly higher volume, and was also able to put out far more power to my headphones (Audio Technica ATH-M50).
Any possible ideas for the cause and solution to this problem? Thanks in advance, and let me know if there is anything else I need to mention.

Quote from: darkhawk on 02-April-14, 20:44:14
What are you using to gauge the '50%'? MP3's? Windows sounds? or what?
Pretty much everything. Music, games, online videos... According to the volume mixer, the audio levels never seem to pass 50%. The grey bar bounces to the peak, but the green bar never seems to pass the 50% level. It's as if there's some sort of limiter in place I'm not aware of. And since I reformatted the notebook as soon as I got it, I was never able to see if the volume control worked correctly before the reformat.

MSI GE60 2PF (Apache Pro)-609UK

Hi All
I'm new to forum so hello!
I'm looking to buy my son a mid-range gaming laptop, he doesn't need anything crazy fast and have come across the MSI GE60 2PF Apache Pro.
Only thing is, when I do a search for the laptop itself in a search engine it doesn't bring that information up about it. The specs according to the website are as follows:
Intel® Core™ i7-4810MQ Quad Core Processor
15.6" Full HD Screen
Microsoft Windows 8.1 64-bit
16GB DDR3 RAM
128GB SSD + 1000GB 7200 RPM HDD
DVD Rewriter
Dedicated GTX 860M 2GB Graphics
USB3 | HDMI | Bluetooth
2 Year MSI Warranty
Does anybody know any more about this laptop?
Thanks

Yeah, that's the one. Was looking for more "hands on" experience though.
The real issue I have is that this laptop is about £200 cheaper than the GE60 2PE laptop. I can't see any differences with the two other than the PF has the 4810 and the PE has the 4710 processor. Just seems a tad weird that the PF is a lot cheaper... Just wondering if I'm missing something glaringly obvious?

Warranty Void MSI GE60 2PE APACHE PRO

Hello guys.I have a question about warranty.I just bought a notebook MSI GE60 2PE APACHE PRO and i figure this notebook HDD is so slow just 5200 rpm.I want to ask if i can install 1-2 SSD without to void thw warranty because the warranty sticker is on a screw.The warranty will be voided if i will take off that sticker?
Tyvm

- Contact your seller about the warranty.
- Contact your local MSI call center to know about the warranty:
http://www.msi.com/page/service-location/
Not every seller can allow you to remove the bottom cover.

MSI GE60 2PE Apache Pro Unlocked BIOS

Heya,
i need a fully unlocked BIOS for OC my MSI 2PE Apache Pro. Fan Controll would be also nice.
Computer Information:
GE60 2PE
MS-16GF
de.msi.com/support/nb/GE60-2PE-Apache-Pro.html#down-bios&Win8.1%2064
BIOS Information:
BIOS Version: E16GFIMS.526
EC Version: 16GFEMS1 Ver5.0B
I donated already: 60S96159PX015410P
Best regards
Nils
MSIHQ: Information detected by MSIHQ Tool ver: 1.25g
MSIHQ: Report generated in 20.01.2015 at 23:25:16,16
Mainboard: MS-16GF
PCB Version: REV:0.B
BIOS Version: E16GFIMS.526
BIOS Date: 12.01.2014
EC-FW Version:

Quote from: Svet on 21-January-15, 10:42:04
It's now done, check PM
BIOS can't control the FAN, etc this isn't possible
Okay,
thank you.
BR
Nils

MSI GE60 power supply size

Hello everybody. This is my first post in this forum.
I have recently purchased a MSI GE60 laptop.
I'm a bit disappointed of the materials and robustness of the laptop, but not much, just a little.
What really disapoints me is the size of the power supply. It's about 5 times bigger than the one from my Lenovo laptop purchased 2 years ago!
I have tried to insert a picture or a link to it, but I'm not allowed :(
I would like to replace the big power supply by a smaller one. Does anyone know which brand/model would be small and fully compatible with the GE60?
brand/model are LITEON NSW23283
Thanks a lot

It should be a standard size. Measure it out, then compare with other (standard size) PSUs:
ATX: 6x3.5x5.5", HxWxD. Most common. Uses 4 mounting screws. Some more powerful models may be deeper!
Mini-ATX: 5x3.5x5", HxWxD. Rare size. Uses 4 mounting screws. Can be used in a regular ATX case, but often not the other way around.
MicroATX: 5x3x4", HxWxD. Use 3 mounting screws. Not interchangeable with ATX or miniATX.
Flex ATX: Even smaller than Micro ATX. Various sizes according to case specs; often not interchangeable.

Fan Issue MSI GE60 0ND 455 XDE

I´ve bought a MSI GE60 0ND 455 XDE laptop and installed the newest offical drivers, firmware and Win7. I´ve also built in a SSD and RAM. There is only one problem, the fan keeps spinning up and down every 10 seconds even when nothing is running on the laptop. If i change with rweverything the EC value in Field 72 from 29 into 30 there is no issue anymore, but if i reboot i have to do it again. Is there a possibility to fix it permanent? Maybe with a firmware update or an unlocked BIOS?
Thank you!

Quote from: BerndBrot on 08-July-13, 18:35:47
BIOS: E16GAIMS.10F Build: 12/18/2012 16:52:43
EC: 16GAEMS1 Ver4.04 Build 04/26/2012
Oki will work over it and send back to you when its done [after 2-3 hours]
Will send you custom EC with wanted changes and unlocked BIOS with addiction intel rapid storage firmware update to the latest version
EDIT: Done, check PM

MSI GE60 Apache-469 Power Issue

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