MSI GE60 Sound Problem !!!

I have no audio on the right channel on the headphone jack. Thought it was my speakers until I tried other audio devices on the jack. No right channel audio.
Tried uninstalling the sound device and reinstalled the drivers. No luck.
If I turn the volume wide open I get distorted sound from the right channel otherwise no sound.

I found a temporary solution :
1) Open the registry editor (Windows key + R, then enter "regedit")
2) Go to this directory :
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96C-E325-11CE-BFC1-08002BE10318}\0001\Settings\Drv7246_DevType_0892_SS146210c7
or something that looks like that
3) Change the settings as following :
Pin 14 : 02 00 00 00
Pin 18 : 04 00 00 00
Pin 19 : 04 00 00 00
4) Restart
5) Check if it applied. If it doesn't, try again. Sometimes it doesn't work at the first try.
It actually remaps the Mic-in jack in a audio output. The sound coming out is a bit lower than the original output but it's still better than the crappy sound I've had since the headphone jack became a piece of .

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Quote from: Bas on 12-October-11, 00:39:47
The sound is MP3? Internet?
Played with what player?
What do you do in the foreground?
100% CPU load can cause such too.
Your information is waaaaay to little to even start guessing.
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Thanks for the reply, check the first thing i wrote, i explained it a bit, also check the screenshot. I think that could be the problem, but im not that good with laptops so im not sure.. "MSI suite" cant find my motherboard so the program wont execute..
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Quote from: Xandour on 26-November-13, 11:35:29
Are you playing while plugging in and charging?
It's charging :-)
Quote from: darkhawk on 26-November-13, 11:52:44
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my english bad.summary of issues;
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message:-
I have an Evesham Microcomputer and am having difficulty with the sound - distorted and sometimes slow. I decided to use Live update to ensure I have the most upto date drivers for the sound card and chip set, both VIA.
Unfortunately I am having a trouble down loading these update and installing. All I get after a few minutes of the download screen is error code 997. Any ideas about the down load or sound problem? System info below.
regards
Nick
Motherboard MS-6340 ATX
VIA KT133A (VT8363A 552BGA & VT82C686B 352 BGA)
Audio Direct Sound AC97 Audio
Live update version 3.55
Chip set 4.37
Audio set version 6.14.1.3880
****************System Information****************
Motherboard MS-6340 ATX
VIA KT133A (VT8363A 552BGA & VT82C686B 352 BGA)
Audio Direct Sound AC97 Audio
Live update version 3.55
Chip set 4.37
Audio set version 6.14.1.3880
[MSI_Info]
OS Version: WinXP
LUS Version: 3.55.000
Language: 2057
MB Model Name: MS-6340
MB BIOS Vendor: Award
MB BIOS Version: 6.10
[OS]
Name: Microsoft Windows XP Home Edition|C:\WINDOWS|\Device\Harddisk0\Partition1
Manufacturer: Microsoft Corporation
Version: 5.1.2600
CSD Version: Service Pack 2
Windows Directory: C:\WINDOWS
Boot Device: \Device\HarddiskVolume1
Total Virtual Memory: 2048 MB
Free Virtual Memory: 2009 MB
Total Visible Memory: 256 MB
Free Physical Memory: 47 MB
Serial Number: 55277-OEM-0041603-32617
Install Date: 09/16/2005
Current Time Zone: Paris , Belgrade , West Central Africa
Locale: 0809
State: OK
[System]
User Name: NICHOLAS-STUDY
Description: AT/AT COMPATIBLE
Model: MS-6340
Manufacturer: MICRO-STAR INTERNATIONAL CO., LTD
Number Of Processors: 1
Total Physical Memory: 256 MB
System Type: X86-based PC
System Wake Up Type: LAN Remote
Power Supply State: 2
Power Manage. Support: null
Bootup State: Normal boot
[BIOS]
Name: Award Modular BIOS v6.00PG
Manufacturer: Award Software International, Inc.
Version: VIA694 - 42302e31
Serial Number:
Release Date: 12/18/2001
Target Operat System: Unknown
Language: n|US|iso8859-1
State: OK
[CPU]
Name: AMD Duron(tm) processor
Description: x86 Family 6 Model 7 Stepping 1
Manufacturer: AuthenticAMD
Processor Type: Central Processor
Version: Model 7, Stepping 1
Data Width: 32 Bits
Socket Designation: Slot A
Processor Id: 0383FBFF00000671
Processor Family: Power PC 604
Processor Stepping: 1
Max Clock Speed: 1202 MHz
Current Clock Speed: 1202 MHz
Current Voltage: 3.3 V
External Clock: 100 MHz
L2 Cache Size: 64 Kb
Availability: Running/Full Power
Power Manage. Support: false
State: OK
[Memory]
Name: Physical Memory
Memory Device Locator: BANK_0
Memory Bank Label: Bank0/1
Memory Capacity: 128 MB
Memory Total Width: null Bits
Memory Data Width: null Bits
Memory Type: Unknown
Name: Physical Memory
Memory Device Locator: BANK_1
Memory Bank Label: Bank2/3
Memory Capacity: 128 MB
Memory Total Width: null Bits
Memory Data Width: null Bits
Memory Type: Unknown
[Mainboard]
Name: Base Board
Manufacturer: MICRO-STAR INTERNATIONAL CO., LTD
Product Name: MS-6340(VT8363)
Version:
Serial Number:
[Sound Device]
Name: VIA AC'97 Audio Controller (WDM)
Manufacturer: VIA Technologies, Inc.
Product Name: VIA AC'97 Audio Controller (WDM)
Availability: undefined
Power Manage. Support: false
State: OK
[Network Adapter]
Name: RAS Async Adapter
Manufacturer: null
Product Name: RAS Async Adapter
Availability: Running/Full Power
Power Manage. Support: false
State: null
Name: WAN Miniport (L2TP)
Manufacturer: Microsoft
Product Name: WAN Miniport (L2TP)
Availability: Running/Full Power
Power Manage. Support: false
State: null
Name: WAN Miniport (PPTP)
Manufacturer: Microsoft
Product Name: WAN Miniport (PPTP)
Availability: Running/Full Power
Power Manage. Support: false
State: null
Name: WAN Miniport (PPPOE)
Manufacturer: Microsoft
Product Name: WAN Miniport (PPPOE)
Availability: Running/Full Power
Power Manage. Support: false
State: null
Name: Direct Parallel
Manufacturer: Microsoft
Product Name: Direct Parallel
Availability: Running/Full Power
Power Manage. Support: false
State: null
Name: WAN Miniport (IP)
Manufacturer: Microsoft
Product Name: WAN Miniport (IP)
Availability: Running/Full Power
Power Manage. Support: false
State: null
Name: WAN Miniport (IP)
Manufacturer: Microsoft
Product Name: WAN Miniport (IP)
Availability: Running/Full Power
Power Manage. Support: false
State: null
Name: Packet Scheduler Miniport
Manufacturer: Microsoft
Product Name: Packet Scheduler Miniport
Availability: Running/Full Power
Power Manage. Support: false
State: null
Name: BT Voyager 105 ADSL Modem
Manufacturer: BT
Product Name: BT Voyager 105 ADSL Modem
Availability: Running/Full Power
Power Manage. Support: false
State: null
[Video Controller]
Name: RADEON 7500
Current Refresh Rate: 75 Hz
Installed Drivers: ati2dvag.dll
Driver Version: 6.13.3276
Inf File name: oem1.inf
Availability: Running/Full Power
Monochrome: false
State: OK
[Video Configuration]
CheckBtn=ON

Well it looks like your board is an OEM board, which MSI doesn't officially support. But these drivers should work.
Chipset Drivers
Audio Drivers
Good Luck
Jeremy

Msi ge60 ond graphic drivers problem

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MSI GE60 OND with windows 8 battery problem !!

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MSI GE60 Windows 8 - Please Wait Problem

Hello.
I've been an MSI Notebook GE60 user for around 4 months now.
I bought this laptop in Stockholm, Sweden in July and one day after purchase it has this problem. Every time I would turn on the PC from a shutdown, sleep or hibernate and also if I locked the screen with win + L a "Please Wait" with a loading circle would appear for 30 minutes...until I could finally log back on. I turned the laptop into the store where I purchased it and after a couple of hours the tech guys checking it for problems. They told me that it was caused by hardware problems and not by ME. So...They took the laptop back in and told me that I could get my money back due to the law in Sweden. With that money I buy the same type of laptop. A MSI GE60.
Now it is August 28 of 2013 and Im having the same problem...THE SAME PROBLEM...
I am so pissed and angry at this point. I am furious with rage.
I buy a a very good and expensive laptop with money I have worked hard for and I GET THE SAME PROBLEM AGAIN??? THIS IS totally unacceptable.
I live in South America, Argentina. And I go to school, this problem cannot continue. I cannot wait 30 minutes every time I open my pc from sleep mode. I cannot shut it down and open it up again (it works fine then, but i lose all my work etc..)
I have scanned the computer with sfc /scannow and also run all troubleshooting options.
Scanned for virus's. Possibly everything that can be done. HOWEVER, this problem goes away when I run in safe mode. What can this mean?
I'm seriously demanding a refund if this is a hardware problem from MSI once again. I'm really sad about this, this is a great laptop, but the same problem occuring twice...? Come on..
Thanks for reading.
I hope someone gets in contact with me.

Quote from: denhemglassen on 30-August-13, 07:50:52
I tried both solutions. They did not fix the problem.
Hi D..!
I am sorry to hear that.
You ran sfc and dism as administrator? And I take it that you have removed hibernation and use the fastest powerplan? Anything in the logs that point you in the right direction?
Since you bought the GE60 in Sweden you are covered by Swedish consumer laws that is even better than in my country Denmark, because you have at least 2 years of warranty! Use that and turn the nb in where you bought it!
This GE60 is my first computer that is not Asus and less than Win-8, and I am not an expert in MSI and Win-8. However there are some very clever and able people in this forum, so keep on pushing this item until you find the right solution!
Hope you will succeed!
Kurt

MSI GE60 Sound Problem !!!

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