MSI GE72 keyboard backlit not working

Hi, I bought the MSI GE72 about a week ago and today the backlit keyboard has suddenly stopped working. Upon checking SSE3 it shows "MSI GE72 Not Connected". How do I fix this?

MSI website. But problem solved...
I re-installed SSE3 from Steelseries website, rebooted and it worked.

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Everything was ok, using the notebook as came when I bought, with OS windows 8, with no format nor modifications by me, using it since January 2013.
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Quote from: flobelix on 10-July-13, 00:47:56
Try resetting EC: >>How to reset the EC (Embedded Controller)<<
If that doesN't help uinstall SCM and after reboot install latest version: http://www.msi.com/service/download/utility-19670.html
Also try updating .Net Framework 4.5: http://www.microsoft.com/en-us/download/details.aspx?id=36377
Hi,
I followed your advice:
1. uninstalled SCM, restarted
2. installed SCM, restarted
3. tried to update .net framework, had it already
4. resat the EC
But unfortunately it did not change my GE60 2OC's behaviour: when i press the back-light button it opens my browser with dragoonarmy/msi.com>/ BUT NO LIGHT.
Do anybody have a suggestion to solve this??
Thanks Kurt

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Hello @MysticDragon ,
Welcome to the HP Forums!
I understand some of the keys on your keyboard are not working after installing Windows 7.
I do not see any drivers available for your notebook for Windows 7 on the HP website, so their might be some compatibility issues as it's going to rely on Windows update to find current drivers. This doesn't mean it will not work, but I cannot say for sure that it will.
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Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
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+Dear Toshiba,+
+after receiving the recovery CD's for my toshiba c660-1FE, it turns out that the drivers for the keyboard and touchpad are not installed. I have tried many things to get around this but it seems to me that I have received the wrong product recovery CD's. The chipset drivers are not the right ones, the overall layout of this version of windows 7 is different from before and when looking for answers in the toshiba forum I have concluded that the recovery CD's could be the wrong ones.+
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Go to device manager & uninstall the keyboard driver and restart the unit.
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"I work for HP."
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****Please mark Accept As Solution if it solves your problem****
Regards
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MSI GE72 keyboard backlit not working

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