MSI Group Policy install failing because of administrator rights problem

I have succesfully installed the desktop manager software 4.6 on my PC using the MSI from the CD. I am a domain administrator, when I try to install the same MSI on other users in the domain through group policy who are not administrators the software will not install. I have checked and the policy is definately being applied and it says on logon that the Blackberry Desktop Manager software is being installed but no icon or program group is created.
I don't want to give users administrator rights as the users are not allowed to install software on their PC. Normally software installs through group policy without a problem. I don't want to have to go around to each PC and install manually if I can avoid it.
Any help would be most appreciated.
Solved!
Go to Solution.

Someone else would really need to answer this, but i have my own simple solution we use here.
Create a share file eg //138.218.137.22 etc etc for the user to go to. In here save a copy of the desktop manager. Get them to click and drag it to their desktop and install the file from there. (do not install the file directly from the shared drive)
Is the cd version won't work, get the install.exe from the blackberry site..
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~

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New to Windows Server 2008 R2 Administration.
I setup this Windows 2008 R2 Server on a Dell 2950 Poweredge server and have been migrating users off of an old NT style domain running on Samba 3.6 on CentOS.
I have the domain setup (nicholas.sacredheartsaratoga.org), added users, and have moved users / computers over to the new domain and working.
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I've been working at this for a couple of weeks and really need this fixed to be able to set GPO's correctly.
Here is my IPCONFIG /ALL
C:\Users\Administrator.NICHOLAS.000>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : NICHOLAS
Primary Dns Suffix . . . . . . . : sacredheartsaratoga.org
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : nicholas.sacredheartsaratoga.org
Ethernet adapter Local Area Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom BCM5708C NetXtreme II GigE (NDIS
VBD Client) #2
Physical Address. . . . . . . . . : 00-1D-09-27-F1-63
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::542:43f2:2aaf:d903%13(Preferred)
IPv4 Address. . . . . . . . . . . : 10.10.20.21(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.10.20.3
DHCPv6 IAID . . . . . . . . . . . : 301997321
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-7D-DC-B6-00-1D-09-27-F1-61
DNS Servers . . . . . . . . . . . : 10.10.20.21
NetBIOS over Tcpip. . . . . . . . : Enabled
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Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
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Connection-specific DNS Suffix . :
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Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Will post the entire contents of my gpreport as soon as my account is verified... but this is the jist of the error being reported:
Component Status<v:group alt="Error" class="vmlimage" coordsize="100,100" style="width:15px;height:15px;vertical-align:middle;"><v:oval class="vmlimage" fillcolor="red" strokecolor="red" style="width:100px;height:100px;"></v:oval><v:line
class="vmlimage" from="25,25" strokecolor="white" strokeweight="3px" style="" to="75,75"></v:line><v:line class="vmlimage" from="75,25" strokecolor="white" strokeweight="3px" style="" to="25,75"></v:line></v:group>
Component Name
Status
Last Process Time
Group Policy Infrastructure
Failed
2/17/2014 2:50:06 PM
Group Policy Infrastructure failed due to the error listed below.
Logon failure: unknown user name or bad password.
Note: Due to the GP Core failure, none of the other Group Policy components processed their policy. Consequently, status information for the other components is not available.
Additional information may have been logged. Review the Policy Events tab in the console or the application event log for events between 2/17/2014 2:50:05 PM and 2/17/2014 2:50:06 PM.
Registry
(N/A)
1/4/2014 1:45:29 PM
Security
(N/A)
1/4/2014 1:45:35 PM
User Configuration Summary

Group Policy Infrastructure Failed : The target name is incorrect

Hi,
I am currently facing issues regarding Group Policy, users are unable to change the password.
When i run gpupdate /force on servers, the user policy and computer policy are successful but when i run the same on any client i receive error as per below,
" C:\Windows\system32>gpupdate /force
Updating Policy...
User policy could not be updated successfully. The following errors were encountered:
The processing of Group Policy failed. Windows attempted to read the file \\mydomain.com\SysVol\mydomain.com\Poli
cies\{5C07D38D-C488-4E32-9871-AA99DAB86898}\gpt.ini from a domain controller and was not successful. Grou
p Policy settings may not be applied until this event is resolved. This issue may be transient and could
be caused by one or more of the following:
a) Name Resolution/Network Connectivity to the current domain controller.
b) File Replication Service Latency (a file created on another domain controller has not replicated to th
e current domain controller).
c) The Distributed File System (DFS) client has been disabled.
Computer Policy update has completed successfully.
To diagnose the failure, review the event log or run GPRESULT /H GPReport.html from the command line to a
ccess information about Group Policy results."
Below is the result of GPRESULT /H GPReport.html.
Component Status
Component Name Status
Last Process Time
Group Policy Infrastructure Failed
9/8/2014 1:56:58 PM
Group Policy Infrastructure failed due to the error listed below.
Logon Failure: The target account name is incorrect.
Note: Due to the GP Core failure, none of the other Group Policy components processed their policy. Consequently, status information for the other components is not available.
Additional information may have been logged. Review the Policy Events tab in the console or the application event log for events between 9/8/2014 1:56:48 PM and 9/8/2014 1:56:58 PM.
Any idea on how to solve this problem ? thanks.

Hi Calin,
1). yes the dns resolution is working fine in our environment
2). the GPO object and its folder was deleted and doesnt exist anymore.
3). IPconfig/all result as per below from client
C:\Users\arslan>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : ITMGMTPC
Primary Dns Suffix . . . . . . . : mydomain.com
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : mydomain.com
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : mydomain.com
Description . . . . . . . . . . . : Intel(R) 82579LM Gigabit Network Connection
Physical Address. . . . . . . . . : XXXXXX
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.200.49(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, September 10, 2014 8:50:36 AM
Lease Expires . . . . . . . . . . : Thursday, September 18, 2014 8:50:36 AM
Default Gateway . . . . . . . . . : XXXXXX
DHCP Server . . . . . . . . . . . : XXXXXX
DNS Servers . . . . . . . . . . . : 192.168.200.1
192.168.240.2
Primary WINS Server . . . . . . . : 192.168.200.1
NetBIOS over Tcpip. . . . . . . . : Enabled
3). IPconfig/all result as per below from server
C:\Users\Administrator>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : hopdc
Primary Dns Suffix . . . . . . . : mydomain.com
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : mydomain.com
Ethernet adapter Local Area Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom BCM5708C NetXtreme II GigE (NDIS
VBD Client)
Physical Address. . . . . . . . . : XXXXXX
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.200.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : XXXXXX
DNS Servers . . . . . . . . . . . : 192.168.200.1
192.168.240.2
NetBIOS over Tcpip. . . . . . . . : Enabled
4. please find below findings,
C:\Users\arslan>nltest /dsgetsite
HO1
The command completed successfully
C:\Users\arslan>nltest /dsgetdc:domain
Getting DC name failed: Status = 1355 0x54b ERROR_NO_SUCH_DOMAIN

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I had to do a Non-authoratative SYSVOL restore on our DC that is setup to be the primary DC on our network (RID, PDC, Infrastructure).
The GPO was not updating correctly when applied to workstations.
Today, I now see the following error when I do a GPRESULT /H.
Group Policy Infrastructure failed due to the error listed below.
The specified domain either does not exist or could not be contacted.
Any ideas?

Hi,
Can you run gpupdate/force successfully on workstations? Before going further, the following thread focused on the similar issue and can be referred to as reference for troubleshooting.
Group Policy Infrastructure failed due to the error listed below
http://social.technet.microsoft.com/Forums/windowsserver/en-US/1dd1074e-92de-4c9f-8423-731e513f1f29/group-policy-infrastructure-failed-due-to-the-error-listed-below?forum=winserverGP
Best Regards,
Erin

Group policy - 'install pending - reboot required'

I have deployed software using GPO - Computer Configuration - Assigned software. This has worked with flying colors for most computers on our domain - all running Windows 7 x86. Only a select few computers have failed to get this software installed.
When I checked RSOP.msc, I get a message that the install is pending and awaiting reboot. These machines have rebooted many times and yet the same message appears on RSOP and the software has yet to actually install.
Where is it getting hung up? Is there some sort of install cache that I can clear on the PC so GPO will try to send the install from scratch?
We have tried several things to try to isolate variables:
Tried gpupdate /force - I am prompted to reboot, and when I do so the software does not install
Checked GP Result - shows that this software install policy was "applied" to the computer, yet it isn't installed
Checked RSOP.msc, I get a message that the install is pending and awaiting reboot - reboots do not resolve this
Added permissions for "everyone" at the distribution point NTFS and share (I doubt it's permissions anyway since installs were successful on most computers before we added more permissions)
Tried adding a Computer Configuration/Administrative Templates/System/Group Policy/Startup policy processing wait time - 20 seconds (I tried this after reading this forum question -
http://social.technet.microsoft.com/Forums/en-US/winserverGP/thread/2a2175bf-132f-46c2-bc5a-4c67932141e2/)
Furthermore, every test I try to manufacture grabs the GPO and installs the software with success. The only machines that fail are machines that aren't easy for me to access as people are using them during the workday.
I have grabbed the event viewer information for a failing PC "WOLF", these events show every time after logon as well:
Warning 1/11/2012 2:40:25 PM Application Management Group Policy 101 None
Log Name:      System
Source:        Application Management Group Policy
Date:          1/11/2012 2:40:25 PM
Event ID:      101
Task Category: None
Level:         Warning
Keywords:      Classic
User:          SYSTEM
Computer:      WOLF.domain.local
Description:
The assignment of application TeamViewer 6 (MSI Wrapper) from policy TeamViewer 6 MSI PDX failed. The error was : %%1274
Error 1/11/2012 2:40:25 PM Application Management Group Policy 103 None
Log Name:      System
Source:        Application Management Group Policy
Date:          1/11/2012 2:40:25 PM
Event ID:      103
Task Category: None
Level:         Error
Keywords:      Classic
User:          SYSTEM
Computer:      WOLF.domain.local
Description:
The removal of the assignment of application TeamViewer 6 (MSI Wrapper) from policy TeamViewer 6 MSI PDX failed. The error was : %%2
Warning 1/11/2012 2:40:25 PM Application Management Group Policy 108 None
Log Name:      System
Source:        Application Management Group Policy
Date:          1/11/2012 2:40:25 PM
Event ID:      108
Task Category: None
Level:         Warning
Keywords:      Classic
User:          SYSTEM
Computer:      WOLF.domain.local
Description:
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%%1274
Warning 1/11/2012 2:40:25 PM GroupPolicy 1112 None
Log Name:      System
Source:        Microsoft-Windows-GroupPolicy
Date:          1/11/2012 2:40:25 PM
Event ID:      1112
Task Category: None
Level:         Warning
Keywords:
User:          SYSTEM
Computer:      WOLF.domain.local
Description:
The Group Policy Client Side Extension Software Installation was unable to apply one or more settings because the changes must be processed before system startup or user logon. The system will wait for Group Policy processing to finish completely before the
next startup or logon for this user, and this may result in slow startup and boot performance.
Any help would be appreciated!
Thanks,
Elizabeth

> TeamViewer 6 MSI PDX failed. The error was : %%1274
Not really an error - more an information. Results from a "gpupdate" and
means "reboot now, please".
> from policy TeamViewer 6 MSI PDX failed. The error was : %%2
File not found. That's odd... May need further investigation.
> before the user logon. The error was : %%1274
See above - reboot required.
You may activate appmgmt debug logging and then post the resulting log
file: In HKLM\Software\Microsoft\Windows NT\CurrentVersion\Diagnostics,
set AppmgmtDebugLevel (REG_DWORD) to 0x9b and examine
%windir%\debug\usermode\appmgmt.log after the next reboot.
If no other solution, you may try to cleanup the appmgmt history key so
that all SW deployment GPOs will be processed again: Rename
HKLM\Software\Microsoft\Windows\CurrentVersion\Group Policy\AppMgmt and
recreate empty.
sincerely, Martin
A bissle "Experience", a bissle GMV... Wenn meine Antwort hilfreich war, freue ich mich über eine Bewertung! If my answer was helpful, I'm glad about a rating!

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It sounds so easy, but I have found it to be quite frustrating and extremely time consuming to figure this out.
Here's what I have so far:
To download the full installer from Adobe, you must first apply on Adobe's website to distribute Reader:
http://www.adobe.com/products/reader/rdr_distribution1.html
Once you submit the request, a short time later you'll get an e-mail with a link to download the full exe file of reader 10.1.3.
Here's a link that explains how to extract an MSI from this exe:
http://blogs.adobe.com/dmcmahon/2010/06/16/how-to-extract-an-msi-file-from-the-exe-
for-adobe-reader/
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To try another route:
There is also an Adobe FTP site. If you navigate down into the Reader 10.1.0 folder there is an MSI file. Good - but it's the old version.
You would think that if you navigate into the 10.1.3 folder there would be an MSI there as well.
Unfortunately there is not. However, there is an MSP file found in the misc folder:
I have tried several methods that are supposed to combine the MSP file with the MSI file - they have not worked.
I have also tried several methods of modifying MSI files, and using the Adobe Cusomization wizard downloadable here: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4950
I am unable to end up with a deployable MSI file for Reader 10.1.3.
It's amazing that it's so complicated to deploy the latest version of Adobe Reader to my users.
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Thanks!

First there isn't a single MSI file that will install Adobe Reader 10.1.3 available. There are two ways in which you can create an installer package that will install Adobe Reader 10.1.3.
1. Bootstrapper
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The process is documented in the Enterprise Administration Guide: http://kb2.adobe.com/cps/837/cpsid_83709/attachments/Acrobat_Enterprise_Administration.pdf #page=77
Here is a reference video on the process: http://www.youtube.com/watch?v=9zYTUyOIcNk
2. AIP (Administrative Installation Point)
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Here is a reference video on the process: http://www.youtube.com/watch?v=05XOKX0150w&feature=relmfu
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Regards,
Steve

Group Policy Shortcut Fails to Get Created

I get the following error in the Event Log.
Log Name: Application
Source: Group Policy Shortcuts
Date: 2/28/2014 4:55:55 PM
Event ID: 4098
Task Category: (2)
Level: Warning
Keywords: Classic
User: SYSTEM
Description:
The user 'Receiver' preference item in the 'Startup Items {48A48B27-F3CE-464F-AE8F-E303263707B9}' Group Policy object did not apply because it failed with error code '0x80070002 The system cannot find the file specified.' This error was suppressed.
I was trying to put "C:\Program Files (x86)\Citrix\SelfServicePlugin\SelfService.exe" into the startup folder for members of a specific group. That file exists, it's there, I've put the short cut to it manually into Startup and it works. This
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All other shortcuts from GPP work fine. Here are the properties below:
Target type
File system object
Shortcut path
%StartUpDir%\Citrix Receiver
Target path
"C:\Program Files (x86)\Citrix\SelfServicePlugin\SelfService.exe"
Start in
"C:\Program Files (x86)\Citrix\SelfServicePlugin\"
Shortcut key
None
Run
Normal window
Arguments --showAppPicker
Options
Stop processing items on this extension if an error occurs on this item
No
Run in logged-on user's security context (user policy option)
Yes
Remove this item when it is no longer applied
Yes

Hi,
Based on my knowledge, this event is most likely related to permissions. We need to make sure that users can access the shortcut file.
Besides, which startup folder do we use?
As stated in the following thread by Darien, Windows has two Startup folders:
Windows has two Startup folders.
One located in
c:\users\xxxx\appdata\roaming\microsoft\windows\start menu\programs\startup. This one is owned and controlled by the interactive user; therefore, he or she can write to this folder.
The other one is located at
c:\programdata\microsoft\windows\start menu\programs\startup. This folder is a system folder in which interactive users must provided elevated credentials.
Startup Folder
http://social.technet.microsoft.com/Forums/windows/en-US/76520783-6667-4f38-8ab9-cdefab3bd4aa/startup-folder?forum=w7itproui
Hope it helps.
Best regards,
Frank Shen

ITunes Group Policy install

How can I install iTunes using Group Policy?
I have extracted msi files from installer and edited to install in English (strange Chinese thing going on). I don't want all components. Bonjor and Apple Software Update are not necessary if not inconvenient as the updater will surely need admin rights which users do not have. As it is iTunes installs but is dependant on QuickTime (also deployed via group policy); this seems to install OK but needs to be launched before iTunes recognises that it is installed. I am also getting an error on iTunes launch regarding CD import. This is getting to be a chore especially considering Apple has already done the packaging. Any advice would be apreciated.

iTunes itself enlists the files as usual, but the track time is "not defineable" or something like that.
hiya!
for that one, first try deselecting error correction in your importing preferences. if no joy with that, try the other suggestions given here:
http://docs.info.apple.com/article.html?artnum=93453
... and these resources might be helpful with that:
http://docs.info.apple.com/article.html?artnum=300252
http://discussions.apple.com/click.jspa?searchID=-1&messageID=607642
keep us posted.
love, b

Group policy error: Failed to open group policy object on this computer.

Hi all,
I received this message when i tried to look at the local group policy setting on one of my machines (Windows XP SP3), which is joined in my domain.
"Failed to open group policy object on this computer. You may not have appropriate rights.
Details:
Unspecified error."
note that I am local admin.
It's all started when I was troublshooting WSUS connectivity and i looked at the WinsdowsUpdate.log, the WSUS server was <Null> & WSUS status server <Null>, I tried to force the domain GP by using GPupdate /force, it went fine and asked to
log off, but nothing changed in the WindowsUpdate.log still <Null>. Then i tried to look at the local policy setting.
I searched the internet nothing related to my case.
Thanks in advance for advising.
Mohammed Adel

I guess reinstall windows is the solution, I also found one log "event id 1096", related to "registry.pol" it was corrupted.
Regards,
Mohammed Adel

Group Policy Backup failed

GPO Complete backup is failed, tried single GPO backup too.
The Error message is shown below,
GPO: Admin IT...Failed
The specified server cannot perform the requested operation.

Hi Frank,
We have done Teaming for the server. Its HP Proliant DL 380 G7. From than we are not able to take the GPOs backup.
As per the below information from the Sandesh. Please check the Point No 2.
the url for this details description ("https://social.technet.microsoft.com/Forums/en-US/7c7bf4f4-0165-45c8-9ec6-1744440484e3/the-processing-of-group-policy-failed?forum=winserverDS")
Also ensure the correct dns setting on DC:
1. Each DC / DNS server points to its private IP address as primary DNS server and other remote/local DNS servers as secondary in TCP/IP properties.
2. Each DC has just one IP address and single network adapter is enabled.
3. Contact your ISP and get valid DNS IPs from them and add it in to the forwarders, Do not set public DNS server in TCP/IP setting of DC.
4. Once you are done, run "ipconfig /flushdns & ipconfig /registerdns", restart DNS and NETLOGON service each DC.
Do not put private DNS IP addresses in forwarder list.
Best Regards,
Sandesh Dubey.

Group Policy Shortcuts Fail: The system cannot find the path specified.

The executable I'm pointing to is under C:\Foldername\file.exe
I know it's there, I tested it, I pasted the very same path into the run dialog, it works. The path is correct, so why can't group policy find it?
I even tried putting the exe in the root of C:\ and pointing the shortcut there, it can't even see it there. Is it blind? I can see it. I'm looking right at it.

I fixed it myself. Turns out Microsoft's error messages are obnoxiously non-helpful. The error was referring to the icon path not the target file path. I had to select programs from the drop down list and then set the path.
It would help if Microsoft would document this a lot better, and perhaps enhance their event log errors so that they don't send people on confusing wild goose chases that drive people insane.

Group Policy Printers failing - Windows 8.1 Enterprise

Been struggling with this for years, across the past several versions of Windows.
Currently we're on Windows 8.1 Enterprise, deployed in a lab environment. I'd like to get the entire lab connected to a shared printer for any user who logs in.
First of all, which Group Policy option should I be using? Computer or User? Policy or Preference? There seems to be four different ways to deploy a printer. It is a shared printer on a 2008R2 server.
Second, I've been using a User Preference for the time being with "update" as the command. It will work most of the time, but every now and then a user will log on and see no printers. Event logs show entries that range from "printer unavailable"
to "name is incorrect", which is all weird. No printer configurations have changed. Other times a user will see a printer but nothing will happen when they go to print. Still other times, and I've only seen this since we've been on Windows 8.1, a
user will see 60 or 70 printers in Devices and Printers, all with the same name, and none of them working.
This is a heavily used lab, with dozens of users logging on and off each computer every day. I'm just trying to determine the most reliable way of giving each user a printer. Thanks for anyone who can help.

Hi,
I suggest deploying your computer under User configuration with GPP. Printers deployed under the user configuration will allow easier management. You can configure printers to set themselves as the default. You can also change a printer preference (such
as duplexing) without redeploying the printer. If you use print queue management software (like Print Manager Plus), you must use a user side printer. The downside is the printer installation will be slower. Every new user logging onto the computer will have
to wait as the printer installs.
Please clear previous GP for deploying printer and check suggestions here:
GP Preferences: Add a new printer, set as default
http://blogs.technet.com/b/grouppolicy/archive/2009/06/24/gp-preferences-set-a-default-printer.aspx
After deployment, please check the gpresult by running following command and see if it is deployed properly:
gpresult /s ComputerName /user Domain\UserName /h c:\gpreport.html
Note: Here, ComputerName is the name of the computer that you want to log policy results for and Domain\UserName indicates the user that you want to log policy results for.
Kate Li
TechNet Community Support

Installing DSL software and administrative rights

I am trying to install my Verizon DSL software but it says I can't because I don't have system administrative rights. I am the administrator and I am logged into my account. It won't pull up the password box it just ends my installation. Is there a way to sign in with administrative rights before I click the installation button? Or a way to turn off the installation password box...so that I don't need it? I really need this installed

Hello icemice:
I suggest you call the Verizon technical support people - they should be able to address your issues. Offhand, I cannot see why you would be blocked from installing software.
Barry

MSI Group Policy install failing because of administrator rights problem

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