Msi gs70 stealth bad pool header
i recently bought my new laptop, it is a msi gs70 stealth, i have been having a problem with the laptop within half an hour running the laptop everytime a blue screen comes up saying bad pool header system restarts, i have updated to the latest OS, and installed all the lastest updates, its still giving me a problem, also my wifi loses connection, and i have to restart the laptop all the time to get it fixed.
Take a look at this article....perhaps try a few things from that?
http://answers.microsoft.com/en-us/windows/forum/windows_7-system/what-is-a-bad-pool-header-and-how-do-i-fix-it/dd7bc035-48a8-4505-a5e0-5cdefb28077b
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In Europe typical RMA take 2.5 weeks. week for shipping, couple days for repair and week for shipping back.
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Blue screens BSOD bad pool header
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Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
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(PC and Surface 8.1)bad pool header error: remote debugging using ARM device
Tools used:
Microsoft Visual Studio Professional 2013
Remote Debugger Monitor (Surface RT 8.1)
I have successfully activated the developer license as administrator.
I have attempted to run the test app on remote device but my pc crashes before or when reaching certification.
So far, I have attempted to run an app software for the ARM device; however, ever since I have upgraded the surface to 8.1, I constantly get the bad pool header crash, even after successfully connecting the pc to rt device.
is there any way I can resolve the issue so I can successfully to remote debugging?
any help is appreciated.Hi,
Considering that the issue should be related to Windows RT 8.1, and Since we have limited testing environment, I suggest you submit a new case on Windows RT forum as they will be more professional on your issue:
This is the Windows RT 8.1 forum link.
http://answers.microsoft.com/en-us/windows/forum/windowsrt8_1?sort=lastreplydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1392101458999
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Kelvin hsu
TechNet Community Support -
CS6 (64 bit) crashes 'Bad Pool Header'
Hi All,
I just installed Photoshop CS6 International English and the 13_0_1_1 update.
Bridge standard and 64 bit both work. CS6 standard works. CS6 64 bit crashes with a blue screen 'Bad Pool Header'.
I reinstalled CS6 and the update. No change.
Windows and all drivers are up to date.
I have been using Photoshop for many years - starting with v 6. I have been using CS5 64 bit on this system since it came out with no problems. CS5 64 bit is still working with CS6 installed.
CS6 64 bit is the only program to have ever given me this error on any computer I have ever had.
Custom built system:
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AMD Phenom 9950 quad 2.61 GHz
8 GB 1066 MHz Corsair ram
Ati Radeon Sapphire Vapor-X HD4890 1GB memory
Enermax Revolution 85+ power supply
Zalman CPU 9950 fan
Lian-Li PC60FN case
Windows xp professional x64 service pack 2.
Thank you for taking the time to read about my problem and thank you in advance for any suggestions.Dear Mylenium,
I can see from your profile you have been very active on this forum for many years and have undoubtedly helped too many people to count. However, your certainty and negativity belies my experience, both with CS 5 64 bit and with CS 6 Bridge 64 bit, as you can see from my initial post.
I took your suggestion and opened the Event Viewer. There were no logs to read. I looked in the properties of each of the log types in the events window and went to windows\system32\config\ just to be sure. Is there anything I can do to trigger creatitng an event log or should I look to finding the info in some other way or place?
Thank you for taking the time to respond.
Sasha -
I have had
frequent crashes (windows 8)
with the message Bad Pool Header
Looks like tel something to do with
the network card, it only happens
when I'm using wifi and I'm a bit
far from the router, with a slightly
weaker signal.
Is it related?
What do I do to solve?
My laptop is a Dell Inspiron
14z.
Thank you.Not a problem! Luckily, in this case, it appears that a kernel-dump won't be necessary.
We have a few bug checks:
BAD_POOL_HEADER (19)
This indicates that a pool header is corrupt.
BugCheck 19, {d, ffffe0000f4fc32f, c2fbebf7646c9270, 6c2fbebf7646c8d}
^^
2: kd> !pool ffffe0000f4fc32f
Pool page ffffe0000f4fc32f region is Unknown
ffffe0000f4fc000 size: e0 previous size: 0 (Allocated) klpt
ffffe0000f4fc0e0 size: a0 previous size: e0 (Free) Free
ffffe0000f4fc180 size: e0 previous size: a0 (Allocated) klpt
*ffffe0000f4fc260 size: d0 previous size: e0 (Allocated) *KLsc
Owning component : Unknown (update pooltag.txt)
ffffe0000f4fc330 size: 50 previous size: d0 (Free ) KLWp
ffffe0000f4fc380 size: 100 previous size: 50 (Allocated) KPXY
ffffe0000f4fc480 size: a0 previous size: 100 (Allocated) dlib
ffffe0000f4fc520 size: d0 previous size: a0 (Allocated) KLsc
ffffe0000f4fc5f0 size: 90 previous size: d0 (Allocated) KLsm
ffffe0000f4fc680 size: d0 previous size: 90 (Allocated) KLsh
ffffe0000f4fc750 size: 250 previous size: d0 (Allocated) @GM2
ffffe0000f4fc9a0 size: d0 previous size: 250 (Allocated) KLsc
ffffe0000f4fca70 size: d0 previous size: d0 (Allocated) KLsh
ffffe0000f4fcb40 size: 250 previous size: d0 (Allocated) klxm
ffffe0000f4fcd90 size: 40 previous size: 250 (Allocated) klqi
ffffe0000f4fcdd0 size: 90 previous size: 40 (Allocated) KLsm
ffffe0000f4fce60 size: d0 previous size: 90 (Allocated) KLsh
ffffe0000f4fcf30 size: d0 previous size: d0 (Allocated) KLsh
^^ The pool block we're looking at within the pool page belongs to LKsc (unknown). When the owning component is unknown and it alerts to update the pooltag, it's generally a 3rd party driver causing corruption.
We can confirm this by checking the call stack:
2: kd> k
Child-SP RetAddr Call Site
ffffd000`2256ea48 fffff803`83f18167 nt!KeBugCheckEx
ffffd000`2256ea50 fffff803`83f17a03 nt!ExFreePoolWithTag+0xe97
ffffd000`2256ead0 fffff800`023e9918 nt!ExFreePoolWithTag+0x733
ffffd000`2256eba0 fffff803`83c86000 klwfp+0x7918
ffffd000`2256eba8 ffffe000`00000000 nt!_guard_check_icall_fptr <PERF> (nt+0x0)
ffffd000`2256ebb0 ffffd000`2256ebe8 0xffffe000`00000000
ffffd000`2256ebb8 00000000`70574c4b 0xffffd000`2256ebe8
ffffd000`2256ebc0 fffff800`01992d60 0x70574c4b
ffffd000`2256ebc8 fffff800`019aaf51 klflt+0xed60
ffffd000`2256ebd0 ffffe000`0048d2f0 klflt+0x26f51
ffffd000`2256ebd8 ffffc000`1197b000 0xffffe000`0048d2f0
ffffd000`2256ebe0 ffffe000`0e0282b0 0xffffc000`1197b000
ffffd000`2256ebe8 ffffe000`0e09a2a0 0xffffe000`0e0282b0
ffffd000`2256ebf0 00000000`00000000 0xffffe000`0e09a2a0
^^ The driver(s) which appeared to have attributed to the corruption are Kaspersky drivers, with
klwfp.sys (the one that caused the pool corruption) specifically being the Network Filtering Component driver for Kaspersky.
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
A driver tried to access an address that is pageable (or that is completely invalid) while the IRQL was too high. This bug check is usually caused by drivers that have used improper addresses.
Unable to load image \SystemRoot\system32\DRIVERS\klwfp.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
Probably caused by : klwfp.sys ( klwfp+6ff1 )
^^ Once again, the Network Filtering Component driver for Kaspersky.
Remove and replace Kaspersky with Windows 8's built-in Windows Defender for temporary troubleshooting purposes as it appears to be causing NETBIOS conflicts:
Kaspersky removal - http://support.kaspersky.com/common/service.aspx?el=1464
Windows Defender (how to turn on after removal) - http://www.eightforums.com/tutorials/21962-windows-defender-turn-off-windows-8-a.html
Regards,
Patrick -
Satellite L655 crashes - bad pool header
''bad pool header''
technical info:
***STOP: 0X00000019 (0X0000000000000022, 0X00004800000000000........)
any ideas what i must do?Operating System
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i3 350M @ 2.27GHz 55 C
RAM
4,00GB Dual-Channel DDR3 @ 531MHz (7-7-7-20)
Motherboard
TOSHIBA Portable PC
Graphics
LP156WH2-TLAA (1366x768@60Hz)
1024MB ATI AMD Radeon HD 6500M/5600/5700
Storage
465GB Seagate
It was long ago since i had first blue screen so i dont really remember what i had changed.Now that this problem appears very often i really must do sth.I didnt try to roll back to previous date yet.Yes i can start my laptop in safe mode and i will try to do as you said. Just not sure in which date to set it? Im sure for example it was working fine last year :P Can i go so far behind? Anyway i will check...thanks for reply. -
MSI GS70 Stealth Pro 17, Nvidia Settings won't SAVE
Hello, I bought new MSI GS70 Stealth Pro without windows.
I Installed Windows 8.1 (Original ), than I downloaded drivers from MSI website, and GeForce Experience from Nvidia site, It installed automatically driver 340.52. It strange that on msi site recommended driver is "332.38".
And I have one problem, when I play, use laptop, it doesn't use Nvidia Graphic Card as recommended.
When I go to Nvidia Control Panel, Global Settings> And I change to use automatically Nvidia Card, instead of Intel Integrated> than I click Apply, Control Panel get stuck for 2 sec, Not respondig for 1 sec, and return. Now it shows Nvidia Card as recommended, and when I close Nvidia Control Panel, and Open it again, it shows Intel Integrated as recommend, So why it Doesn't remember the settings. Anybody knows the issue? It's annoying in gaming laptop with GTX870 I can't use it.Quote from: Hastelloy;110537
I still have problem with Watch Dogs, The game is not using the nVidia graphic card, always when I close the game and open it again, it forgets its settings. What should I do?
Try to downgrade the graphics driver and see if the issue still remains. -
BSOD with both Kernal Security Check Error and Bad Pool Header.
All -
I have a HP DV7 laptop with Windows 8.1. It has BSOD with both Kernal Security Check Error and Bad Pool Header.
Despite doing all the built in HP tests, there is nothing. Using an Anker HardDrive Dock results in the identical errors on another machine.
Bottom line, even if I could see the DMP files (which I cannot); because the machine fails to boot, there are no files to be copied.
I have tried various AIO and UEFI disks and USB, and the laptop NEVER accepts the PREINSTALL environment. Being unable to use the Anker has never happened. I seem completely locked out of the drive. Any suggestions? Thx.
Bruce A AdesHi Texas_Bruiser
Some required details are needed for us to help you.
Ensure that the BIOS/UEFI has been configured to allow boot from DVD/CD or USB.
When you attempted to boot into PREINSTALL environment (PE) by using disks or USB, we need more details about error message or what happened?
If your computer cannot even boot into Windows PE by using installation media, we suggest you check if memory and other hardware are works properly on this computer. Also try to plug this hard disk on other computer as data volume, see if the hard disk works.
Regards
D. Wu -
Bad Pool Caller and Bad Pool Header issue
Hi,I recently upgraded my system from Windows 8 to Windows 8.1. Since then it doesn,t start normally. Mainly give Blue screen with error Bad Pool caller, Bad pool header, Service Exception error, Driver corrupted expool. The system never hibernate or sleep. Please help.
Hi there
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understand that after upgrading to Windows 8.1 you are experiencing various BSOD errors. I am happy to assist with this. Did this start immediately after the upgrade to Windows 8.1, or was it shortly after? Checking online for those messages, I found suggestions about conflicting drivers, multiple antivirus programs in use. Here are a few examples I found from the Microsoft support forums. Something within may be of use to you. driver expool corrupted windows 8 - answers.microsoft.comBAD_POOL_CALLER error in Windows 8.1 - answers.microsoft.comsystem service exception error blue screen - answers.microsoft.com It may also be useful to open your own thread on the Microsoft Forums, as often the experts there are looking for dump files to look for specific causes. I hope this helps. -
Windows 8.1 Bad Pool Header
Hi,
Since last few days My PC is crashing randomly with blue screen saying "Bad Pool Header". Most of the times, when booting. I was able to boot and get the minidump.
Could you please look and tell me why its happening ?
Here's my minidump file:
https://onedrive.live.com/redir?resid=95A241C3BAC4C83E!29908&authkey=!AIELf_qnWY-0dy8&ithint=file%2cdmpHi,
After analyze your dump file, I noticed that this issue is related to the graphic card driver and NVIDIA GeForce Experience.
Please update the graphic driver and block NvBackend.exe in Startup process to see what's going on.
Debugging Details:
BUGCHECK_STR: 0x19_20
POOL_ADDRESS: GetPointerFromAddress: unable to read from fffff801c8157150
GetUlongFromAddress: unable to read from fffff801c8157208
ffffc00000553990 Paged pool
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: NvBackend.exe
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
LAST_CONTROL_TRANSFER: from fffff801c809c4cf to fffff801c7f57ca0
STACK_TEXT:
ffffd000`291fc658 fffff801`c809c4cf : 00000000`00000019 00000000`00000020 ffffc000`00553990 ffffc000`00553bf0 : nt!KeBugCheckEx
ffffd000`291fc660 fffff800`01cc1f01 : ffffe000`00b6c540 ffffd000`291fccc0 00000000`00000000 00000000`4b677844 : nt!ExFreePoolWithTag+0x11ff
ffffd000`291fc730 fffff960`0025d903 : 000016b0`00b7fd80 ffffe000`01add080 00000000`774fc020 00000000`011b9908 : dxgkrnl!DxgkEscape+0x671
ffffd000`291fcbf0 fffff801`c7f634b3 : ffffe000`01add080 fffff901`400bc010 ffffe000`01add080 00000000`00000000 : win32k!NtGdiDdDDIEscape+0x53
ffffd000`291fcc40 00000000`775074aa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`00dce4d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x775074aa
STACK_COMMAND: kb
FOLLOWUP_IP:
dxgkrnl!DxgkEscape+671
fffff800`01cc1f01 488b4c2450 mov rcx,qword ptr [rsp+50h]
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: dxgkrnl!DxgkEscape+671
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: dxgkrnl
IMAGE_NAME: dxgkrnl.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5277b2d6
IMAGE_VERSION: 6.3.9600.16455
BUCKET_ID_FUNC_OFFSET: 671
FAILURE_BUCKET_ID: 0x19_20_dxgkrnl!DxgkEscape
BUCKET_ID: 0x19_20_dxgkrnl!DxgkEscape
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x19_20_dxgkrnl!dxgkescape
FAILURE_ID_HASH: {45e58afd-bf21-c45a-3d27-64beab20997e}
Followup: MachineOwner
Kate Li
TechNet Community Support -
MSI GS70 STEALTH 2OD and Windows 10
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Hello,
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