MSI GT60 0ND-250US BSOD during gaming

I've had this laptop for about 6 months now and recently (this past week) I've been having problems with it. Every time I try to play a game other than league of legends the game runs for about 30 seconds to a minute before locking up and freezing. Sometimes I get a BSOD sometimes I get the popup that says my driver has recovered from an error. I've been monitoring my CPU and GPU temps during this time and they don't even go over 80c. There's no artifacting or anything just locks up on me. Runs league of legends flawlessly, but anything else from my steam library doesn't work. The error codes have been DPC_Watchdog_Violation or VIDEO_TDR_FAILURE nvlddmkm.sys.
System Specs:
Windows 8
Intel Core i7 -3630QM
Nvidia GeForce GTX 675M / 2GB GDDR5
12GB DDRIII RAM
Please help me, I have no idea what else to do.

Try uninstalling current nvidia driver in safemode using >>Driver Fusion<< and after reboot install latest MSI one: http://www.msi.com/service/download/nbdriver-19196.html
Run Unigine Valley benchmark at ultra details and measure temps while doing it: http://unigine.com/products/valley/download/

Similar Messages

MSI GT60 0ND 675M Throttling Problem (NEED HELP)

Hello MSI Forum
I have 2 year old MSI GT60 0ND with Intel i7-3630QM and Nvidia GTX 675M with 2GB GDDR5 memory.
My problem is focused to all games. After few minutes playing game fps starts to drop frequently under 30 fps.
But after few seconds it comes back to normal state.
I have cleaned fan from dust and it doesnt have any effect. Also running fan on turbo mode doesnt have any noticable effect.
- Never updated bios
- Running Windows 8.1
- Always updating drivers.
- Intel speedstep is disabled, no effect.
I think its problem with CPU throttling but i cant find any thread to help with issue.
Anyone can help me?
Thx in advance!

Hi ijimma,
1. Does the problem happen recently? If so, then maybe some driver or system update has caused the problem.
2. Check the FAQ and see if turning off the HDD power saving function. (http://www.msi.com/faq/nb-977.html)
3. What's the current graphics driver version? (this msi tool helps to export all driver version and installed programs, so sharing the text file to us can let us know better about your system environment.)

Hi Everyone Im New, Got Question About Upgrading MSI GT60 0ND With SSD

Hi Everyone I'm New, Got Question About Upgrading MSI GT60 0ND With SSD.
:welcome:So As I've stated I'm new here, or at least got a new MSI notebook.
Ive got the new MSI gt60 0ND with 750GB HD and 675 Ge-Force GTX , anyways to the bottom line.
I would like to Upgrade my computer with SSD that I bought and install the win8 on it, in order to speed things up, but I have encountered a few problems..
1. there is no sticker on the back of the computer that gives information about the serial number of my windows 8...
2. lets say in some magical way I could get the serial number out, can I use it to reinstall ? because Ive heard that you cannot use this CD key anyways unless you got a special win8 installation CD key from MSI because its MSI branded windows 8.
am I screwed ? ?? ? I thought it is possible to upgrade with SSD but it seems like MSI made it very hard, I do not understand why they even putted the warranty void sticker on the expansion bay's .... WEIRD..
Please help !! Thanks in advance,
David

Quote from: dudiz10 on 10-January-13, 19:20:54
Hi Everyone I'm New, Got Question About Upgrading MSI GT60 0ND With SSD.
:welcome:So As I've stated I'm new here, or at least got a new MSI notebook.
Ive got the new MSI gt60 0ND with 750GB HD and 675 Ge-Force GTX , anyways to the bottom line.
I would like to Upgrade my computer with SSD that I bought and install the win8 on it, in order to speed things up, but I have encountered a few problems..
1. there is no sticker on the back of the computer that gives information about the serial number of my windows 8...
2. lets say in some magical way I could get the serial number out, can I use it to reinstall ? because Ive heard that you cannot use this CD key anyways unless you got a special win8 installation CD key from MSI because its MSI branded windows 8.
am I screwed ? ?? ? I thought it is possible to upgrade with SSD but it seems like MSI made it very hard, I do not understand why they even putted the warranty void sticker on the expansion bay's .... WEIRD..
Please help !! Thanks in advance,
David
I think serial key of windows is in your bios which you cannot See however it should be automatically activates windows

MSI GT60 0ND - Time to upgrade?

Hi Guys,
So...after a long time i was inactive coz of work and other stressing stuff i'm back...starting with a question ofcourse :P ...
anyways guys i want to share you with somthing..after a year with my MSI GT60 0nd i started to notice some LAG and low FPS in some games.. (BattleField 4 and such), and now i'm really trying to think what to do if to buy a new one.. ? or try upgrading the one i already own from GPU 675GTX to the 780GTX or 765...
anyhow i really want to know if that's possible and if any one here has already done that...
Also !! is it possible to upgrade the CPU ? ? to the new gen 4700 ?? i know already now that the chances it can happen are low but i'm not sure so i'm asking...Thanks guys!!

Quote from: dudiz10 on 28-January-14, 08:28:58
Hey Dark Hawk,
sorry for the time it took me to replay.
Thanks for the time you took to answer me, i really dont want to purchase a new laptop right now and i do want to upgrade it.
i dont know where to buy an mobile gpu(770gtx or 780) is there any place that sells those and ships? how much should it cost ?
regarding to the cpu i would be glad if you could tell me if i could get to a really major improvment or its a waste of time.. ?
Thanks again, i appriciate it alot!
The CPU is most likely not worth the cost to replace it, to be perfectly honest. You COULD do it, and you might see a slight performance increase, but not like going from a 3910 to a 4700 or something.
The GPU upgrade will help the most. You should be able to technically handle a GTX780M, provided you have at least a 180W power supply. You can get those from Ebay or resellers. You might be able to get one straight from MSI as well.

MSI GT60 0ND Restore Windows 8 DVD

Hi everyone, today i tryed to install Ubuntu on my MSI GT60 0ND, just for fun. After 2 days of using, I wanted to get back to Windows 8. I started to restore via msi restore disks. And found that 3rd disk is damaged.
I tryed to restore the disk. Copyed the OSImg3.swm, and noticed that just 0405, 0409, 0445 files are damaged.
So please guys who can upload 3rd disk or know the way to fix my problem please answer.
I need only 3rd disk, total disk quantity is 5.
My notebook model is MSI GT60 0ND-286CZ:
Intel Core i7 3630QM
RAM 12GB DDR3
NVIDIA GTX 675M 2GB
64 + 64 SSD RAID 0 (Super Raid)
750 GB 7400 rmp hdd

Easier to say which ones NOT to install.
http://www.msi.com/product/nb/GT60-0NC.html#/?div=Driver&os=Win8%2064
Don't install the Raid drivers unless you use raid.
Start with the Chipset, Intel Management Engine Drivers then install the others one by one depending on which devices your laptop is equipped.

MSI Gt60 0nd wont recognize USB 3.0 mass storage device (WD)

Hi all
my notebook MSI Gt60 0ND wont recognize USB 3.0 mass storage device (WD), Western digital my passport 1TB USB 3.0 \ USB 2.0Compatible.
i connect the WD my passport to the SS USB 3.0 but it wont be recognized it only gives it electricity to spin but that's it, on the other hand if i connect it to the USB2.0 it is recognized.
i installed all the drivers from MSI to this computer the Intel USB 3.0 and the Intel chipset which are the only drivers that can be related to this.
i use windows 7, even when i had windows 8 it didn't work.
i tried upgrading the Western digital my passport firmware and even got the software thought that maybe it could help but still no luck.. any one got any idea for a solution ?
Thanks in advance,
David.

Does anything else work when you plug it into your USB 3.0 port? How about a mouse? Keyboard? Another USB Flash drive?
If nothing works in that port, your USB 3.0 port or card is probably bad. RMA time.

MSI GT60 0ND Wont charge.

One Day it World, next Day it dosent charge. I noticed it at 10% so im all out of power. I have tryed diffrent plugs and taking battery out and in again. Nothing seems to work. Does anyone know anything about a similar problem?
Now does warranty cover it not charging?
Also is something wrong with this model? The GT60 0ND, I were just wondering because something else is also wrong, screen driver has stopped responding. And that didn't fix after getting new graphic card, also has some dead pixels. I don't end help for these problems tho. I were just wondering, not complaining every other msi product we had worked perfect. Maybe I'm just unlucky.
Should be noted my PC has a GTX 675MX instead of a GTX 675M because apparently they swapped it around when I send it to warranty, the problem ain't completely gone tho (wich is weird, only happens in Arma 3 and AC4 now. But w/e.)
Not sure if this matters.
Edit: quick question does all msi notebooks use same charger? If not do anyone know wich notebooks use the same as gt60 0nd.
Edit:got a old charger, that works, only does half the power tho, will it just be slower?

So in my search for a new one, i found http://www.batteribyen.dk/stromforsyninger/laptop-baerbar-stromforsyning/msi-stromforsyning/msi-gt780-adapter-stromforsyning-180w wich seems to be the exact same as mine. But it says it wont work for my PC, now if i search for one that will work for my PC, I find 125w wich doesn't seem to make any sense. You guys think I would be able to use the linked one for my PC?
Now if I go look at the gt780 wich the website above says it should work for I see the power adaptor is 150w (http://www.msi.com/product/nb/GT780.html#?div=Specification) now if I go to the website it sells 180w for this PC? Have they gotten something wrong or have I?
This sentence probably doesn't make much sense, sum up.
The adapter I linked is 180w and if you scroll down, you see gt780 is one of the products that the adapter would work for. Now if I go to msi's website the gt780 says that the adapter it needs is 150. And if I search for a adapter for my gt60 0nd, I find 125w but on msi's website it says it needs 180w. Do you guys think I can use the first linked one for my gt60 0nd? The output 9,5a and 19v matches. And it looks the same on the picture although I can't see the written things on the picture.

MSI Laptop randomly shutting down during gaming.

I have an MSI Gt683DX that was purchased 3 years ago. Lately it's been shutting down and overheating while gaming for 10-15 minutes. HWmoniter shows that the CPU is getting from 85C-100C when under heavyload. I did clean out all the dust from my fans and have been using my laptop on a flat, clean surface and yet the issue still persists. I love this laptop and have never had an issue with it before now. Any advice would be very helpful. Thanks!!

Quote from: nicolai.madsen on 27-May-15, 00:55:42
What does repasting mean? Please be more specific. I have the same issue, and is desperate for solutions.
Open the bottom door and take the thermal module out of the case, wipe the thermal grease out and repaste a new one. There are many videos on Internet about how to repaste the thermal grease. Google it!

HELP - NVIDIA GTX675M (with GDDR5 4GB VRAM) on MSI GT60 0ND

As the tittle said my NVIDIA GTX675M is not working :( eventually my notebook doesn't even recognize the vcard i have already tried everything: wipe out, reset factory mode, actualize to w8.1, downgrade to w7 but still getting no answer :/ off course that i have deleted the driver, re installed, updated, EVERYTHING still no answer :(
Hope and answer i been feeling frustrated since a lot of time cause of it
thank you anyways :3

create a bootable USB key and extract nvidia flash tool over the USB key:
http://www.techpowerup.com/downloads/2257/nvflash-5-136/
then boot your notebook to pure DOS and type:
nvflash -b gg.rom [ENTER]
see if the card will be seen and if the vbios backup of it will be taken

My GT60 0ND just completely died... help?

'm usually not the one to ask for support like this, but this time I would really appreciate some advice. I cherish my MSI GT60 0ND-250US laptop, and while playing a simple, non-graphically demanding game last night, my entire laptop just died. In a split second the fans turned off, the screen went black, the hard drive shut down, and it was completely bricked. It didn't overheat, as that was the first thing I felt for and upon inspection the fans are clean of dust. Talk about any computer user's worst nightmare!
So far, I have tried:
- Removing the power supply and trying to start it up
- Removing the battery and plugging it in and trying to start it up
- Removing the disk drive and trying to start it up
- And finally, removing the HD and trying to start it up
And, as you could probably guess, none of it worked :(. I'm trying not to freak out, but short of replacing the CPU/GPU, I can't really think of what to do! Every 20 seconds or so I can see the battery indicator LED flash on for a split second, so some power is flowing sometimes at least. Otherwise, it is completely 100% dead. I can't find any similar problems for MSI laptops online, and as I said, I'm pretty desperate at this point. If anyone here has any advice at all, I would be greatly, greatly appreciative!

Thank you so much for the quick response! In response to your advice:
1. I just tried uninstalling one RAM stick and starting it up, no change.
2. This is one thing I'm hesitant to try - If I uninstall the GPU, I don't have the thermal paste or whatever it's called to reinstall it. Also, I was under the impression that even if the GPU was broken in some way, I would still hear the fans trying to start up. I can of course try this if you believe it's the best course of action, but hopefully as a last resort.
3. Just tried that now, and there doesn't seem to be blinking. Also, I was a bit unclear in my original post: I saw the battery light blinking at about 20sec intervals last night (while the battery was installed and the laptop unplugged), but after a while gave up and got some sleep. By the time I woke up today, the blinking stopped, even though literally nothing changed except for the passage of time.
Again, thanks for the great advice!

Can I but ssd drive in msi gt60 without bracket

Hi guys,
I have ordered the ssd drive ( samsung 840 pro 128gb) then I realized that I should have a bracket to put it in my laptop msi gt60 0nd and it didn't came with the laptop
So, can I put ssd drive in msi gt60 without bracket?
If it not wich one should I buy

Quote from: mods on 23-August-13, 00:05:41
Egypt
Oh jesus. Sadly, I visited there back in 2006. I had a great time back then. Now I think I'll stay away. >.<
That being said, yeah, there isn't much you can do. I've had people paypal me money and then purchasing the part, and forwarding it to them (they were in AUS though).
Not sure I can do that this time around again though. I'll be gone for a week too starting on Sunday, so yeah, I wouldn't be able to get to it for another 2 weeks. =/

Msi gt60 ram

Hello,
I buy msi GT60 0ND-099FR .
I can not find or is the ram on the inside.
I see two empty slots of ram.
Thank you in advance for your help.

This unit can support up to 32GB total (8GB x 4 slots).
http://fr.msi.com/product/nb/GT60-0ND.html#/?div=Specification
http://www.materiel.net/ordinateur-portable/msi-gt60-0nd-099fr-80150.html
The spec shows this unit comes with 8GB therefore the 4GB x 2 are underneath the keyboard.
You can add 2 more of 4GB/8GB modules.

Insight the Ultimate Weapon, MSI GT60 2PE Dominator Pro 3K IPS gaming notebook!

Just hands on this ultimate gaming machine of MSI GT60 2PE Dominator Pro 3K IPS version with Super Pack from the market, it took me over $2500 but really more than worth of it after I got great gaming experience!
Let’s take a first look on the packing; GT60 Super Pack comes with big carton.
Open the carton; it comes with big color box and a gaming backpack.
Take both of them out, the box design is real gaming style with fantastic dragon logo, so as the gaming backpack.
Take a look at the sticker on the box, it exposure why this GT60 Dominator Pro so valuable and special.
Items   Description
CPU:   Core i7 4800MQ @ 2.7GHz, boost to 3.7GHz
Graphics:   GTX880M 8GB GDDR5, CUDA Core 1536 Unified
Display:   2880x1620, 3K resolution IPS vivid panel, 350nits.
Storage:   3xSSD 384GB Super RAID 2, 1TB HDD, BluRay Combo
Memory:   8GBx4, 32GB DDR3L-1600
System:   Windows 8.1 64bit English
Internet:   Killer Doubleshot GB LAN, WiFi 802.11 b/g/n
Display Output:    2x Mini Display Port, 1x HDMI, 3+1 display at same time
IO ports:   3 USB3.0, 1 USB2.0, Aux In, Mic In, Headset out, Aux Out
Dimensions/Weight:   395 x 267 x 34~55mm, 3.48kg with 9 Cell battery
Open the color box you will find 2 black boxes inside.
One on the left is the GT60 Dominator Pro 3K IPS, the right side one is full of surprise! These gaming style accessories only comes with Super Pack version, not every GT60 Dominator Pro will have these great gaming gears together.
The gift box comes with Gaming headset, Gaming mouse, Gaming pad and Top Player Top Choice stamp tool. SteelSeries is really great and famous on gaming gear devices; MSI is also great on gaming notebooks, they are too professional to co-work with SteelSeries!
The SteelSeries KINZU gaming mice, 3200dpi/1600dpi, very accurate optical mouse for 3K resolution monitor.
Put the mouse on the mouse pad, with the fancy Dragon tattoo makes me feel I am ready to play games, Top Player Top Choice!
The SteelSeries SIBERIA V2 gaming mouse, this is high quality headset and customized version for MSI gaming notebooks with fancy MSI dragon tattoo!!
Take a look on the customized artwork, the dragon tattoo on the metal cover of both set, and the Dragon gaming logo in the headset as well, that makes this headset more gaming style and looks powerful!
This Gaming headset belongs to MSI notebook accessories! The sound quality is really good, detail is clear on mid and high frequency, subwoofer is powerful and really suitable for gaming, even you wear for hours still feel comfortable and stable, overall quality makes me feel it’s over $150 value!
Very special stamp tool, I would like to put chocolate on this and stamp on the Dragon Gaming Cake!!
Let’s start to reveal the first lady, no, the real steel of GT60 Dominator Pro!!
Look at the surface of the design, Dragon logo with light from darkness on the cover, and the metallic material on top cover and palm rest side, which makes the GT60 Dominator Pro looks high quality and gaming style.
Take a look on the cover side, the Dragon Gaming Logo is really fancy and stylish with backlit. Brushed metal design makes the cover looks high quality and solid.
Sound by Dynaudio speaker system, the best famous mobile sound system on this top level GT60 Dominator Pro gaming notebook is really amazing, great on sound detail and real good acoustic of human vocal and great sound stage presents!
We put all the accessories together and boot up to check further detail on GT60 Dominator Pro 3K IPS version! The display quality is vivid.
Let’s take a look on the detail spec., 384GB SSD Super RAID, Intel Core i7 4800MQ @ 2.7GHz, top level GTX880M 8GB GDDR5 graphics, 32GB RAM. It’s all top level and could use for 3 more years of ultra-quality games!
When first time to use MSI gaming notebooks, you will feel amazing about the SteelSeries keyboard is really good typing feeling and solid based. It comes with multi-color backlit and move the windows key to right side, that really professional design as a gaming notebook keyboard, and the only one with real gaming design.
Take a look in the SteelSeries Engine, the exclusive gaming software only for MSI gaming notebooks. This macro keys software built in Keypress macro, Text macro, 1 key launch program and Disable key function, besides F1~F12, all other keys could be used for macros setup, and 4 layers of keyboards o setup 4 sets of macros with 4 sets of different backlit combinations, so this is really a great software for smarter and stylish gaming experience.
With CPU-Z tool to check, the upgraded Intel Core i7 4800MQ @ 2.7GHz, TDP 47W, 4 Cores 8 Threads is really great performance, CPU Boost could up to 3.5~3.7GHz.
Because of Core i7 4800MQ and GTX880M, the 3D benchmarks comes with breakthrough scores than ever on the notebook platform, 3D Mark Fire Strike: P5351 pts.
The GT60 Dominator Pro on 3D Mark 11 gains P8461 pts, it’s whole new level of the gaming notebooks, and It’s over 15% faster than GTX780M!
The 3D Mark Vantage boost up to P33115 scores, it’s 14% faster than GTX780M!
Then we check on other software of DirectX11 3D performance, the Heaven Benchmark is world’s 1st software tool to test DirectX11 effects, this time we use Heaven Benchmark version 3.0 to test.
Set the Tessellation on normal to enable DirectX11 effects and run Benchmark, the Full HD resolution could get 78.2 FPS(Frames Per Second) high score result.
Since this GT60 is 3K IPS panel edition, of course we have to try 3K resolution, you could see that the result block is smaller at 2880x1620 resolution, the result is 42.7 FPS with same setup, so we could say that 3K resolution will reduce over 45% of the FPS rate in this test, but GTX880M is too powerful, so still over 40FPS, and most games we need to get over 30 FPS to play and feel smoother, at least 20 FPS to play a game, if lower than 20 FPS, that will makes people feel lag obviously and feel dizzy easily.
Since we tried some benchmark, of course we have to try at least a famous game to the real world experience. Battlefield 4, the biggest FPS game title since end of 2013, is one of the heaviest loading games on PC platform.
First we made Battlefield 4 detail at 1920x1080 with Ultra Graphics Quality setup.
The gaming frames is 46 FPS, really smooth and around 20% faster than GTX780M.
Once we tune up the resolution to 2880x1620, the FPS drops a lot because the Ultra mode also set 4xMSAA (Anti-Aliasing), that will impact the performance a lot in higher resolution, also make graphics memory demand around 3GB~4GB, seems the 8GB GDDR5 with GTX880M is prepared for upcoming games with such as 3K or even higher resolutions!
We could see it’s about 24~28 FPS under 3K resolution with Ultra Graphics Quality, most time it will reduce over 40% FPS rate of the gaming performance.
Seems to set the Battlefield 4 with “High” graphics quality on 2880x1620 resolution is more suitable to play the game smoother in every theme.
It’s about 42 FPS, close to the 1920x1080 Ultra graphics quality. So if we want to play heavy loading games at 2880x1620 resolution, set to High graphics quality setup is a good option for 3K gaming!
After these 3D and gaming tests, let’s take a look on the temperature of the cooling system. The room temperature is 25 degree C, the temperature of fan out part is 71.2 degree C, it’s not a surprise because of GTX880M and Core i7 4800MQ, even it’s a bit lower than most gaming notebooks with this 2 combinations. The palm rest and keyboard side is 30.6 degree C, it’s really cool for users to hands on.
After the fabulous experience of great 3D performance, let’s take a look on the benefits of “Super RAID 2”, normal 2.5” HDD is about 80~100MB/s, single SSD is about 400~550MB/s, BUT, GT60 Dominator Pro boost over 1536MB/s and average is 1477MB/s, that’s 15x faster than single HDD, almost 3x faster than single SSD.
If we check on the AS SSD Benchmark tests, you could see more detail of the storage access performance is amazing, the Sequential read is 1116.76MB/s, write is 786.79MB/s. 4K-64Thrd read is 665.09MB/s, write is 461.18MB/s, it’s ultra fast!
The GT60 Dominator Pro 3K IPS edition comes with Killer Doubleshot LAN and WiFi, it provides faster response time of gaming experience, when you at different LAN/WiFi environment, Killer software will ask you to make an internet speed test, this will fine tune your LAN/WiFi for smoother and faster online experience.
MSI also got a new software tool called “Dragon Gaming Center”, this tool is also good for hardware monitor and utility launch tool. Also could show the status of Hybrid Power enable or disable.
The ultimate weapon for enthusiast gamers:
The GT60 2PE Dominator Pro 3K IPS version is extremely powerful, it comes with most of the features that a great gaming notebook could have, 3K IPS panel is really great effect of vision quality, SteelSeries keyboard with SSE is amazing for gamers to play their games smarter, Sound By Dybaudio present really good detail sound quality, Killer Doubleshot is faster for online gaming, of course the GTX880M is awesome for gamer to play Full HD even 3K resolution games, the backlit of Dragon logo and keyboard is really beautiful.
Conclusion:
The overall score I will give this GT60 2PE Dominator Pro 3K IPS edition with Super Pack is 95 out of 100, this is really great machine for any hard core gaming or power user usage, I would recommend any one to must-have this notebook if it’s affordable for you!!
Game Performance:   ★★★★★★★★★★
Storage Performance:   ★★★★★★★★★★
Gaming Design:      ★★★★★★★★★☆
Sound Quality:         ★★★★★★★★★★
Keyboard:         ★★★★★★★★★☆
Online speed:         ★★★★★★★★★☆
Price Range:         ★★★★★★★★☆

Ok either you work for MSI or you changed the settings in 3dmark11. I only scored around 5K with my GT60 2PE 3k. Any idea why I'm scoring 3k below you? Laptop was plugged in btw. Also how can you enter bios settings with this laptop? I suspect that maybe the hybrid gpu thing is affecting my score, and the Pc is probably not fully utilizing the GTX 880M, maybe in bios I can disable the integrated CPU's video card??? Please let me know. Thanks.

MSI GT70 0ND BSOD problem.

Hey.
I recently bought MSI GT70 0ND (4 Weeks Ago), With 32 GB Ram, 675MX and 1TB+128 SSD.
I keep getting BSOD every time i try to install or copy data 7GB+
Windows 8 BSOD messages:
IRQL_NOT_LESS_OR_EQUAL
MEMORY_MANAGEMENT
Also i tried to update bios,firmware and drivers, and still getting that error...
Thank you for reading and sorry for my bad english :P

Quote from: darkhawk on 27-June-13, 19:25:48
There's actually 2 places for the memory. 2 sticks are right under the keyboard, 2 sticks are on the bottom accessible by removing the bottom plastic panel.
My GT70 came with 12 GB (4GB x 3). 2 sticks were under the keyboard, 1 stick was on the bottom. I added another on the bottom for 16 GB.
Anyway, all that aside, if you have questions on disassembling the GT70, go to the following guide, it's very accurate:
https://forum-en.msi.com/faq/uploads/156/MS-1762_Disassembly_guide.pdf
That should be able to help you with removing the memory sticks.
If I was in your shoes, I'd consider just buying all new memory. It will probably cost more for you to RMA the memory or laptop (in shipping it to wherever it would need to go) than to just purchase some new memory.
Thanks for help
I just removed the Ram on DIMM slot 3 and now im working with 24GB ram without any problems

Msi gt60 domainator 424 gaming! PLEASE ANSWER

Hi everyone ! I just bought my new gaming laptop the MSI GT60 2PC Domainator 424
GTX 870m 3 GB Version
8 GB Ram
i7 4810mq
1 TB HDD
SO i wanna ask that what is the best to play...with
plugged in AC adapter or AC removed (battery life) ??
Because when the AC Adapter plugged in i see tempreture more than when i am playing on battery life about 10 dgree
but battery stay for 1 hour when playing !
Also i want to ask what is the safe tempreture when i am playing and what's the danger tempreture ?
Thanks in advanced

When gaming it is recommended to keep your power supply plugged in.
Temperature should stay around 93 Celsius give or take on full load for gpu and around 80-90 for cpu. When they get above 93 Celsius they will throttle down.
At 100 Celsius or higher it will shutdown to protect against overheating.

MSI GT60 0ND-250US BSOD during gaming

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