MSI GT680 Laptop BD Combo firmware update ?

I have an MSI GT680 laptop.
It's a quite nice laptop except for one thing.
The Blu-Ray Combo drive takes a long time to recogise blank DVD media and regularly thinks they are audio discs.
The drive is a TSSTcorpDVDWBD TS-LB23A and other manufacturers have provided firmware updates for this issue.
Does MSI also have a firmware update ?

MSI support have sent me a link to the wrong firmware for my system.
I've told then it's wrong and told them what Blu-Ray combo my notebook came with but there is not response.
My reply to MSI support is:
The download you have provided does not seem to be correct for my notebook.
When I run the executable "DVDRAM_GT40N_ZPO_SL02_1.exe" it gives an error message: "Valid ATAPI device can not be found!!! F/W model is DVDRAM GT40N ."
My notebook is equipped with the Blu-Ray combo drive that TSST WIN INQUIRY 1.03.1 identifies as:
DRIVE: TSSTcorpDVDWBD TS-LB23A TM00
MODEL NAME : TSSTcorpDVDWBD TS-LB23A
VERSION : TM00
OEM Code : TM
See attached image.
Could you please supply the firmware update for this ?
Is anyone here able to help ?
Not happy with MSI support so far.

Similar Messages

  • MacBook Pro EFI Firmware Update 1.5.1 messed up my laptop

    Software update just told me to install MacBook Pro EFI Firmware Update 1.5.1 a few minutes ago, and I followed the directions, having no idea what it was supposed to be doing to my computer. I hit "Shut Down", then held down the power button until I heard the beep. After the beep, the screen stayed black and the LED light just stayed constant. Then I turned the computer off using the start button again, and tried to turn it on. The hard drive or CD drive started to click rhythmically and the computer did nothing. The screen stayed black.
    I then tried to restore the previous firmware, but that doesn't work. It said to hold the button until the lights flash fast, then slow, then to insert the restoration CD, which I did. It buzzed like it was going to start up, then did nothing and I got no progress screen. It still just sits there black with that power light on. Anyone got any ideas other that going to a Genius and paying hundreds of dollars?
    Message was edited by: Cathy821

    I followed the EFI instructions exactly as it stated and had a major problem.
    Basically my problem was that the EFI did not completely successfully. It left the system in a half updated state. Unfortunately, they had to replace my entire system board. I have Apple Care so it was replaced at no charge. I originally called Apple Support and they had me try the usual things like restoration cd, reset PRAM, reset NVRAM, etc. Nothing worked. I brought it down to my local Apple store but they more or less do the same thing. They had to send it out to be fixed. Sorry, but it sounds like you're in the same boat.

  • GX70-3CC won't boot windows after vbios firmware update

    Hi all,
    I just recently updated my bios and vbios firmware using the latest one, but after the vbios firmware update, i turned on my laptop and all I get is a black screen just after the MSI logo and get stuck there. I can still access the bios and recovery feature (F3 key). I even tried booting it in safe mode and it's still the same. I even tried refreshing and resetting my laptop but again, still the same. I followed the instructions correctly regarding updating the bios and vbios. The bios clearly shows that I am using the latest one when I choose system information in bios. As for the vbios, I can't see in the system information which firmware version I am using currently. However, during the vbios update, it just says that I should reboot my laptop to complete the progress. I didn't reboot my laptop as it says in the instructions that I should turn it off, remove AC adapter and battery then put it back and turn it on.

    Well, I updated the BIOS first before updating the VBIOS. After I updated the BIOS i just loaded the optimized values in the BIOS then saved it. My laptop still worked normally until I updated the VBIOS.
    By the way, how would I know if my laptop originally used AHCI or RAID? I didn't take notice of this before updating the BIOS

  • MSI GT680 turbo/battery problem after new motherboard

    so basically my dc power jack burnt out some components on the previous motherboard (dunno why the dc power jack is connected with the motherboard as you have to open everything up to get to it, kinda stupid imo) so i got a new one and put it in but the laptop wasn't turning on...long story short i gave it to a professional who said that those little strip connectors that connect so many components were damaged and he had to replace them and the laptop worked fine...today i took it off charge for the first time and after a few mins on battery it shut off suddenly even though battery was 100% and there is no indication by the system that is indeed damaged (i contacted the repair guy and he said its probably a faulty battery) and other then that when i turn turbo on, it comes on for about 5 seconds before automatically turning itself off...i've no idea what the problem could be; any suggestions?
    could it be that i need to update my bios? (currently E16F2IMS Ver:1.0M)
    thanks in advance
    p.s on the msi gt680 support page the new bios and ec only have the non win8 version; can't i flash them to my windows 8?

    Quote from: darkhawk on 02-October-13, 20:04:01
    It does kind of sound like the battery is bad, or else some of the electronics around the battery are.
    As far as the BIOS, the 'Win8' and 'Non-Win8' bio's are only in regards to what OS ORIGINALLY came installed on the system. The GT68X series weren't being sold with Windows 8 pre-installed I believe. I would just install the Non-Win8 BIOS's as it shouldn't make any difference for your system.
    well the turbo button issue was cos of the new nvidia drivers, just rolled em back and its ok...and ohhh thanks for that ill try flashing them and see if it makes a difference

  • Phone not working after firmware update for nokia ...

    I tried updating my nokia 5800 today when the new firmware was released. i have already updated my other phone including another 5800. But when I updated the firmware of another 5800 (my 5800 through nokia software updater from pc/laptop), after the nokia updater application said that the update was successful, my phone showed the nokia logo with the new firmware version. It's supposed to reboot automatically and continue as normal but after waiting for like 15 minutes, my phone's still not turning on and still showed on the screen that the phone was not connected. That's when I unplugged it off from the USB cable and tried to turn it on, but it will just vibrate for a few seconds and then nothing! It won't turn on or work! I've tried to search on how to fix this problem but to no avail.. please help me.. is my phone going to work again?
    Solved!
    Go to Solution.

    There's a section in this forum called the "Pool of Knowledge". Have you followed the instructions in this post in the PoK?
    /discussions/board/message?board.id=topfaq&thread.id=112
    Message Edited by grschinon on 02-Nov-2009 06:05 PM
    Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

  • Attempted Iphone 4 update to latest firmware update "failed"

    Ive attempted to update the Iphone to the latest firmware update  and it has failed 3 times, the final time it looked as though
    it worked but stopped and went into new mode to go-back to Restore to old  setting. Now it is locked up and asking me for the  admin backup password
    and everything I've tried is not working..  Not sure what to do at this point.
    The laptop I'm using is a Panasonic CF29 and running Windows XP with SP3 installed.
    I'm  open to any ideas at this point.
                Thanks Artman

    Then it's pretty hopeless. Normally the error message remains displayed until you click "OK", so it's surprising that you didn't see it. You can try the shotgun approach; just try a bunch of stuff in the hopes that it will work. But first I suggest trying to update it again, and this time watch it. The following list covers the most common causes of update failures:
    Open a Command window and type the command "netsh   winsock   reset"
    Reboot your computer
    Disable your antivirus and firewall
    Launch iTunes
    Connect the phone using a USB port directly on the computer, not a hub
    When the phone is recognized in iTunes click on it, then click Restore
    If the phone is NOT recognized in iTunes, disconnect it, the hold the HOME and SLEEP buttons for exactly 10 seconds until the screen goes black, then release SLEEP but continue holding HOME while you connect the cable and continue holding HOME until iTunes recognizes a phone in recovery mode
    If the update completes you are in business
    You mentioned being prompted for a backup password. If your backup is encrypted you will need to know the password to complete the restore; if you don't know it you will have to restore as New and manually add your content back. If it is encrypted you really did enter a password for it once, whether you remember doing so or not.

  • MacBook Pro firmware update after erase & install

    Hi,
    I just tried to update from 10.4.10 to 10.4.11 with software update last night and got the error message a lot of people have been experiencing, then, got stuck at the apple logo with the never-ending spinning wheel... well... tried repairing disk, permissions, everything, but didn't work...
    Now I reinstalled OS X with the dvd that came with my pro (10.4.6) and I noticed that when I run softwarte update, a specific MacBook Pro firmware update and some battery update didn't show up, does that mean I already have it? because it is firmware, the installation of OS X didn't erase it?
    And to all those out there stuck at the boot screen, I'm trying the manual combo update (downloading from apple.com) and will tell if this works (thank god I backed up everything!)

    Good Morning,
    To answer your firmware question, yes. Once applied a firmware update is burned into the chip on the device being updated and is not subject to being removed with an operating system, the only way to change that firmware is to update it with something else.
    You should be fine that they aren't showing up because, as you said, you already have them. 
    David

  • P1102w goes offline / won't accept firmware update

    Hi,
    I own a HP Laserjet Professional P1102w successfully working on a wireless network.
    My main problem is that when the printer goes to sleep, my new laptop sees it as offline until I reboot it.
    In attempting to resolve this issue I am now at the stage of updating the printer to the latest firmware. After downloading the firmware update software, turning off the printer, plugging it into my new laptop via USB, and executing the firmware update program I am shown a dialog box with the following message:
    "Cannot find a HP LaserJet Professional P1100/P1560/P1600 Series printer installed on this system"
    I am now stuck on two fronts fixing my problem.
    Please advise?
    Thank you,
    Richard

    Louie, 
    Currently our newest version is NI-Motion 8.4
    You can check what your version of NI-Motion is by going into MAX and expanding the Software tab on the left hand side. 
    If you have already tried this on multiple computers, then this is leaning towards a hardware fault in the card and you will most likely need to contact your account representative to begin an RMA process.
    But before we do that, please reply with your NI-Motion version, and if you have not done so already, please remove the card from your computer and reinstall your NI-Motion software and reboot. Then power down and reinsert the card and attempt to update the firmware again. Before you attempt to initialize in MAX, reboot the system again.
    If you encounter the same problem after this, then the card is at fault and needs replacement. 
    Huntington W
    National Instruments
    Applications Engineer
    ***Don't forget to give Kudos and Accepted as Solution where it is deserved***

  • 5530 firmware update found but not compatible?

    Hi, 
    the phone is a french 5530 (no fimlock, no netlock, a free phone), a firmware update is found from nokia, i can download it from the phone. Then it restarts the phone, and a white screen appears with the update bar. But then it just restarts and on the home screen the message appears that it is not compatible with my network provider? I really want to update... but how?

    I'm having exactly the same problem. I even tried downloading via laptop, but it wont complete the installation.
    I am so sick of my phone freezing or switching itself off I have just rang my contract supplier and they are going to arrange to get a new phone sent out. I did ask if I could have a different make of phone as I don't have much confidence in this one, but they will only exchange for the same.
    Let's hope a new phone solves the issues!

  • Can't install os mavericks because don't have macbook air flash storage firmware update 1.1; can't install firmware update because OS is too old (10.7.4)

    Hello, I have a Macbook Air, bought May 2012 or so that came with OS 10.7.4 on it.  Did not try to upgrade OS until recently.  Tried to upgrade to OS Mavericks, however received error message 'Before installing OS X Mavericks this system requires MacBook Air Flash Storage Firmware Update 1.1."  I then downloaded and attempted to install said Firmware Update 1.1, but received another error message, to wit: "This update requires 10.7.5 or 10.8.5 or later"
    Who can help me out the this Catch-22?  I thought about first updating to OS 10.8, but apparently that is no longer available?

    Hi CursedIn,
    If the Firmware update required for Mavericks requires 10.7.5 to install, you may be able to download it directly from the following link:
    OS X Lion Update 10.7.5 (Client Combo)
    Regards,
    - Brenden

  • Connection attempt to firmware update server was unsuccessful.

    I have successfully installed iTunes 10.5 onto my WIndows 7 64 bit laptop. Everything I have tried works, except for one thing.
    When I try to install iOS5 onto my iPad 2, I can successfully download the file but shortly after it starts installing, it bombs out and gives an error 3259 and then deletes the iOS5 file so I have to download it again!!!!
    I found the Diagnostics thing in iTunes and everything seems fine except the below (normally the activation server is fine when I run the diagnostics, but this time it failed):
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was unsuccessful.
    The network connection timed out.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    I have tried the following:
    1. Delete contents in hosts file
    2. Deselect the certificate revocation checkbox
    3. Checked SSL3.0 and TSL 1.0
    4. Turned off my firewall
    5. Added the whole Apple domain to the Exclude list on my anitvirus
    6. Added all the iTunes/Apple/Bonjour folders in Program Files, Program Files (x386), Local, Local Low, Roaming and iTunes in My Music to the Exclude list on the antivirus
    7. Tried to run the diagnostics on a second computer, with the same result
    8. Switched my laptop over from my Wi-Fi/ADSL network to my phone hotspot network with the same result
    9. There are one or two other things I have tried as well that I can't remember
    I have spent about 4 hours searching the internet, changing settings, restarting etc etc etc and I am about to punch a hole in my iPad and go get an Android device
    PLEASE, PLEASE, PLEASE can somebody tell me why this is happening and how I can fix it

    I have found a solution to the iOS5 upgrade that was being stopped by the above connection problem.
    1. Unplug your iPad from your computer and plug it back in again
    2. A message box will come up that asks if you want to download and install or just download the new iPad firmware.
    3. Use the DOWNLOAD only option.
    4. Once it has downloaded, click on your Device in iTunes and it should start to install automatically

  • Firmware updated, now I can´t use Huawei E220 modem

    I´m at the end of my tether.
    I have an i-mac running OSX 10.4.8 if I remember correctly.
    Yesterday (2nd October 2007) my mac downloaded a firmware update.
    I let it install the firmware update and then when I tried to get on the net with my Huawei E220 modem it no longer worked.
    I deleted the vodafone mobile connect program, used my windows xp laptop (with my Huawei E220 modem) to download the mac installation software for the modem, and re-installed the modem on my mac, but I still have the same problem:
    I click on the vodafone mobile connect icon and the icon starts bouncing up and down... but it doesn´t open the programme window, and doesn´t respond - it´s the first crash I´ve ever seen on the Mac. I don´t know a lot about macs and need help with this problem - I even shut the mac down, and turned it on again holding the "on" button in, incase there had been a problem with the firmware. Can anyone tell me how to fix this? please?
    MacIgnoramos.

    doh! even a pc user probably could have told me how to do this:
    1) uninstall vodafone modem program "using the proper uninstall option of the program" - i.e. not simply dragging the icon to the trash can.
    2) re-install.
    3) sit back, and enjoy the mac again.

  • My iphone 4 keeps failing to restore at firmware update point with -1 error code - have tried on multipke computers and will not restore ??? please help

    I woke up this morning - xmas day of all days and had a message on my phone that it needed to be restored via itunes. I connected it to my laptop and it tried to restore but failed at the point of iphone firmware update. I have back-ups etc - I have tried it on two different laptops and have tried at least 10 times but keeps failinhg at the same point - has anyone else had this and found a cure or is the phone dead. Its on ios 6.0.0.1

    Error -1 could indicate a hardware issue. You may need to take the device to an Apple Store and have it looked at
    Read here > http://support.apple.com/kb/TS3694
    Sorry for the bad news

  • TS3499 2007MBP, L-shaped adapter, and a firmware update that didn't work.

    My replacement L-shaped adapter worked for a day on my 2007 MacBook Pro, then stopped abruptly. I've tried the SMC reset as well as the firmware update. When I tried the latter, I received an alert that my computer does not need the update.
    Please help me! This is driving me crazy. The only answer I can get online is to install the firmware update, but it refuses to install. I'm assuming that means I already have the update. What's the next step for someone in my situation?
    I appreciate any help you can give me.

    Were you ever able to get a resolution to this? I have an 2007 MBP 17" and bought a new adapter that stopped working after 2 weeks. I bought a brand new one today, it charged the battery to about 90% and then went dead. Now the LEDs won't turn on and it will not charge or power the computer. I think the issue is with the laptop but have no idea what it could be. Has anyone heard of this before or have any ideas on how to troubleshoot/fix this? I've checked the SMC firmware to make sure it is up to date, i've reset the SMC. i've left the adapters unplugged for a few hours....nothing has worked. Please help...

  • Trying to restore iPhone 4s, and receive "Connection attempt to firmware update server was unsuccessful. The network connection timed out."

    I've tried updating on both my desktop and laptop, neither work. I have the newest version of iTunes as well, so that can't be the problem. When I run diagnostics:
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Hewlett-Packard HP Pavilion g7 Notebook PC
    iTunes 11.3.1.2
    QuickTime not available
    FairPlay 2.6.15
    Apple Application Support 3.0.6
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.1.2.6
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0038BB880CE6FDE0
    Current user is not an administrator.
    The current local date and time is 2014-09-04 12:48:09.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Advanced Micro Devices, Inc., AMD M880G with ATI Mobility Radeon HD 4250
    **** External Plug-ins Information ****
    Plug-in Name: Last.fm AudioScrobbler
    Plug-in Loaded: Yes
    Plug-in Version: 4.0.5
    Plug-in File Version: 6.0.5.4
    Plug-in Path: C:\Program Files (x86)\iTunes\Plug-ins\itw_scrobbler.dll
    iPodService 11.3.1.2 (x64) is currently running.
    iTunesHelper is currently not running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name: {CE989488-FC81-488B-A970-91D722749820}
    Description: Realtek RTL8188CE 802.11b/g/n WiFi Adapter
    IP Address: 192.168.254.3
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.254.254
    DHCP Enabled: Yes
    DHCP Server: 192.168.254.254
    Lease Obtained: Thu Sep 04 12:18:22 2014
    Lease Expires: Fri Feb 25 02:18:22 2022
    DNS Servers: 192.168.254.254
    Adapter Name: {5E3757D2-481F-4D48-B535-A6A6ACF48517}
    Description: Realtek PCIe FE Family Controller
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Wed Dec 31 17:00:00 1969
    Lease Expires: Wed Dec 31 17:00:00 1969
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2014-09-04 12:47:39

    Hi christeag,
    The only thing I can identify as an issue is that your Windows Firewall is running and iTunes is not enabled in it, so this may be the source of your issue. Here is an article for you that will help you rectify this situation:
    How to enable iTunes in Windows Vista, Windows 7, and Windows 8 firewall
    http://support.apple.com/kb/HT2553
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

Maybe you are looking for

  • Error while adding approver

    Hi Sourcing Experts, I am getting the following error while trying to add the approver through the below code . log.setLogMessage("------------------ Approver Found------------------");           Logger.info(log);           addApprover(ext_legalgroup

  • Advice on DVD Writer for PowerBook - Matshita DVD-R UJ-815

    Hi there, I have been attempting to burn DVDs on my PowerBook using Toast Titanium Version 6 - TO NO AVAIL. During my first few attempts to burn DVDs, the SuperDrive accepted the disc but was unable to complete the Encoding process. Burning data file

  • How can we use meta chain in process chains

    hi friends,   anyone tell me about meta chain in process chains and give me one example. thanks, sree Please search the forum Edited by: Pravender on Jun 28, 2010 8:04 PM

  • ALE/Idoc (inbound & outbound)

    Hi, Can any one help me by providing simple sample code for creation of ALE/Idoc (inbound & outbound). Where I need do understand flow cycling of outbound from one client to other inbound client. Waiting for replay. My email-ID is [email protected] R

  • Elements 12 organizer freezes, won't open

    Organizer gives the message "not eligible to use due to service eligibilty requirements"