MSI GTX980 Gaming 4G Fan issue

Hi all.
I read the thread about the GTX970 fan issue. I have the same issue on a brand new GTX980. First fan does not spin, while second fan is running at 90%. I saw the post about the sticker causing the issue. There was a sticker on my GTX980 which was removed carefully.
However, when I launch the MSI VGA Fan Control app it tells me they are at 0%/90% and they are set to auto. If I change this to 30%/30% the first fan immediately kicks on and they run together (although I can tell no audible difference).
Any thoughts? I do not have to manually touch the fan and when I set the fan app back to auto the 2nd fan is right back at 90%. I do not mind some fan action while playing but 90% fan 24/7 is not an option.
Best to RMA it or what? I have tried all sorts of things, it appears that the Afterburner app does not see the 2nd fan. When gaming the 1st fan kicks in like it should and runs at about 50%.
Thanks.

Quote from: hjordan836 on 09-October-14, 01:17:42
I RMA'd the card and will be looking at different manufacturers now.
Ok, as no MSI card is in question anymore:

Similar Messages

MSI GTX 980 Gaming 4G: Fan issue, too

I build a new system that also includes a brand new MSI GTX 980 Gaming 4G that I received today and to my considerable regret the graphics card is exhibiting fan issues similar to the ones some of you described with 970 cards.
My MSI 980 is spinning one fan at constantly high speed from the moment the system gets turned on. It's the fan on the inner half of the card, not the one on the slot side. My card came with the notorious sticker, which I removed with utmost care. The fan on the sticker/slot side is working perfectly fine, spinning up after launch, then spinning down for as long as the card's temperature is below 60°C, then spinning up again when it's above. Regulation works flawlessly for THIS fan - it can also be controlled manually by AfterBurner, which displays the speed of this fan correctly.
On the other hand, the inner fan does not regulate at all. It goes full throttle from the moment the system starts and never slows down again.
_Its impossible to stop or change the speed of this second fan through AfterBurner or NVidia Inspector._
Trying to make the other fan spin by poking it by hand, as some have described for their 970 cards doesn't change anything, either, since the other fan does run if the temperature neccessitates it.
So it doesn't look like the behaviour of the second fan is caused by something being wrong with the hardware of the first fan.
Anyway - at my wits' end, for now.
My setup:
MSI GTX 980 Gaming 4G (Bios 84.04.1f.00.f6)
NVidia Drivers 344.60
Monitor connected to DVI Port (through VGA adapter, for now)
ASUS Z97-A (Bios v2012)
Core i7-4790K
Samsung SSD 850 Pro
Windows 7 Pro SP1 x64

I tried with the MSI Fan Control tool (v2.0.0.1) that was on the included driver CD: It also has no influence over the second fan, only over the first (properly working) one.
I also checked my cabling and nothing seems bend or cricked. No heat-sink touching circuit boards. Guess I'll pull the plug on this one and move back to my 580 for the duration of the RMA process... I just hope the next one turns out alright.

MSI GTX980 Gaming sometimes not recognized by MSI Z97 Gaming 9 AC

I have been experiencing a very odd problem with my new hardware.
Hardware
Motherboard: MSI Z97 Gaming 9 AC
CPU: Intel Core i7-4790
CPU-cooler: Scythe Mugen 4
RAM: G.Skill RipjawsZ F3-17000CL9Q-16GBZH
Videocard: MSI GeForce GTX 980 4GB GAMING 4G
PSU: Seasonic X-660 80+ Gold
SSD: Crucial M550 2,5" 1TB
Monitor#1: LG 34UM95-P
Monitor #2: Eizo Foris FG2421
OS: Windows 7 Professional
Issue description
The thing is that with 2 monitors connected the videocard is not recognized on a cold boot, but boots perfectly most of the time after a restart. In some cases a restart doesn't do the trick. I have even seen a couple of times that the monitor shows that windows starts and then the monitor loses the signal from the videocard before I can see the desktop (rare). With just 1 monitor attached the videocard is recognized. Als the IGP works fine, it's just the videocard that doesn't seem to be recognized when 2 monitors are connected (all combinations of DP, HDMI and DVI). When the computer has booted after one or more restarts and the videocard is recognized the computer works flawlessly, no problems whatever I do with it (desktop work, stressing hardware, playing games, etc.). Not a single sign of instability.
It's just the cold boot and sometimes the soft boot or restart that causes the videocard to not being recognized with 2 monitors connected.
What makes it really weird to me is that when the computer goes into sleep mode I can wake it up normally within say 10 minutes. But if I wait for let's say an hour the videocard is not transmitting a signal through the videocard.
When IGP is enabled the computer boots and windows loads normally (I hear the sound of the Windows login), although the monitors stay black when connected to the videocard. Then switching the connectors from the videocard to the motherboard shows me a normal Windows login screen, but the videocard is not visible in the device list. When the IGP is disabled to bootup sequence just hangs until a restart works and the computer boots normally with the videocard getting recognized and working properly.
Click sounds
I noticed the motherboard makes 4 click sounds when booting, like relays flipping. I think it has to to with distributing power to al the components, since it looks like components respond to the click by turning led lights on. But I have to say I've never come across a motherboard before that makes click sounds. Is this normal?
Tried fixes
- Replaced the RAM with 100% working RAM from my other computer (Corsair Vengeance LP CML8GX3M2A1600C9) -> problem persists
- Disabed XMP -> problem persists
- Replaced the PSU with another one (Cooler Master V550 Semi-Modular) -> problem persists
- Reinstalled the videocard physically -> problem persists
- Tried several combinations of connecting the 2 monitors to the videocard (all DP ports, HDMI and DVI) -> problem persists
- Replaced the videocard with a MSI GTX970 Gaming (connected with 1xDP and 1xHDMI) -> problem persists
Conclusions so far
The cause can be found in the videocard or motherboard (probably BIOS issue).
Who can shed some light on this issue?

Quote from: JLio01 on 14-November-14, 17:02:39
Try all PCIE slots no luck? Does the black screen always happen on one certain monitor or both?
I tried both the first and the second PCIe slot. No difference except for the fact that in the second slot the card only works at x8 bandwidth.
Quote from: jotan.va on 24-November-14, 18:05:51
BTW - Did anybody try to remove the wifi module from the board and then test?
I didn't install the wifi module in the first place.
UPDATE
I returned the motherboard to the webshop I bought it from and sent my cpu, ram, psu and videocard (GTX980) with it so they could test it. They found out that the videocard is the problem. So now I have to send the videocard to the webshop it bought that from. However, I am suspecting that it's just a VBIOS problem and not some fault in the hardware itself. On the other hand, it would be very strange that MSI would release a videocard that cannot work with one of their own top motherboards, wouldn't it?

GTX 970 gaming TF fan issue

Hi,
I have exactly the same issue like here:
Suddenly first fan stops and the second has full speed.
Could you recommend me what can i do? I bought this one a couple days ago.
Thank you.

However if the BIOS does not fix the fan issue, then you have to RMA the card, and would be best to do it with MSI as they would send you 100% working one back.
>>How to contact MSI.<< In case you need it

MSI GE60 0ND infamous fan issue

Hello,
I have a GE60 0ND and I'm encountering the fan issue where the fan keeps starting and stopping even when the computer is idle. It is becoming infuriating and I want to make this stop.
Reading about the issue I gathered that I had to update the firmware. So I did, using a bootable key set up with rufus.akeo.ie tool, and then after booting on it calling ecall.bat. I did the procedure not to mess up EC (removing battery and charger, waiting 10mn before booting). I then checked the FW version from the BIOS system info and it reads
Bios Version: E16GAIMS.10E
EC Version: 16GAEMS1 Ver4.05
So yay, I guess? But the fan keeps spinning up and down as it did before. Should I update the BIOS to 10F as well? How should I proceed not to mess my notebook up?

Quote from: Elred on 06-October-14, 17:04:14
Okay so I suppose there is some kind of transition here... My computer doesn't do his fan weirdness while idle anymore a few minutes after startup (it kind of does some weird clipping (?) sound at time but I'll probably just have to clean the fan). Sorry for the inconvenience, the info on this forum in invaluable.
Yes, that's my point to wait it for 15 minutes
Because from my personal experience it makes the same thing several times in the past
and it fixed by his own few minutes later and then was fine
so i suspect its some kind of checking/or cleaning FAN mechanism like you said sometimes after startup
but what triggers this behavior is not known
from my experience its rare but can hapend sometimes
Quote
but I'll probably just have to clean the fan). Sorry for the inconvenience, the info on this forum in invaluable.
its not because of dust, it does this at new machine and year later i've checked the FAN multiple times and it's in perfect conditions
but haven't notice this issues from 7-8 months
but of course open the NB to check your FAN to check it!
this is always helpfull

Month Owned MSI GE60 Apache Pro Fan Issues

Hi everyone,
I have had my MSI GE60 Apachce Pro 15" laptop for a little over a month now.
For the first month, I could barely hear the fans when leaving the laptop idle or using non-power hungry applications that do not involve gaming, such as browsing the web or watching videos. Now, however, the fan seems to always be running at a medium intensity, even when idle. As soon as I boot up the laptop, the fan is much more noisy than it used to be and stays that way.
The program HWinfo64 shows my CPU temperature at usually 41 degrees Celsius. Moreover, turning on the Cooler Blaster feature does not decrease the advertised 5-10% temperatures either. In fact, it increases the heat to around 42-43 degrees Celsius.
My desk is usually completely dust free, so I do not think dust is the issue here. I will have to open up the back to be completely sure, but I do not want to void my warranty for something as silly as cleaning it out (There is a void sticker right above one of the necessary screws to remove the back casing. I will contact MSI to inquire about this because I read that MSI will allow owners to remove this sticker in certain locations without voiding the warranty).
Could there be any other reason besides dust that could make my fans this noisy? Does anyone have suggestions on improving it? Thank you.

Quote from: James D on 12-May-14, 09:11:18
Try to remove battery and hold power button for 5 sec.
I tried that a few times, but it did not work. The fan noise is becoming unbearable tbh. Considering selling it now :/

Latest BIOS for MSi GTX980 Gaming 4G

Hi
as some others have done and to try and solve the no display ports working issue.
this is the bios reported via GPUZ = 84.04.28.00.F6
uploaded here https://mega.co.nz/#!JBZznaDa!aRhWJ-CQqwvsrDTYieLWcmg-5gjiNVFusMeBQ95H6FY
could you please advise if its the latest and supply a link to the latest BIOS and instruction on how to install, thanks.

Hi Svet,
As advised by MSI live update I've upgraded from 143 to 113 bios.
Seems to have solved the problem of not having a signal to my 4K monitor through DP on boot.
Also no problems so far...
I've read several posts about this being the wrong bios for my serial #.
My serial is 602-V317-15SB.....
Can you please confirm that I have the correct bios?
Thanks!

MSI Z97 Gaming 3 BIOS Issue

Hi, I am having some issues trying to boot into the UEFI BIOS on my MSI motherboard. I have tried everything but it only boots into the BIOS after I re-flash it every time or just not use fastboot.
I am using Windows 8.1 64bit and have fastboot enabled so to boot into the UEFI I have to use the MSI Go2Bios app but when I use this it just has a blank screen but everything sounds like it's working.
Any help would be greatly appreciated

So if you clear cmos, let the bios get back to default settings, everything will be ok? Weird things happen only when fastboot is enabled??
What BIOS version do you have?

GTX 970 Gaming 4G fan issue - bios edit or Afterburner profile?

There's a rather specific issue at hand with my second GTX 970 at the moment -> after a short repaste, the GPU now is too "cold" in relation to the VRMs.
Before, the VRMs used to be ~80°C under heavy load (measured at the backside of the card). Now, the card will turn itself off after hitting ~115° VRM temperature.
Is there anything simple, that lets me keep the board's fan regulation, that would make the fans spin faster at a given temperature? The "temperature limit" in Afterburner for example doesn't work.

Quote from: Radical_53 on 02-March-15, 23:45:42
Ok, the first part of my solution works well so far Found a "custom" flash tool that allowed me to flash my edited bios onto the card.
The whole thing I changed was to decrease all the temperature "goals" for the fan by 10°C, eg. the card will now stay in passive mode up to 50°C, not 60°C.
The biggest change was the percentage the fan has under load, which was my goal exactly: From 45% under load I went to 75%, all done by the card itself, without my fancy AB curve. Quite an improvement and some added security for me.
Can i ask for more details and your modded bios? Seems like a good idea.
Also write your S/N so ill know if i can even flash your bios
Thanks

MSI 970 Gaming 4G Fan problem

got my 970 today....as you can see in the screenshot my fans are going ON then OFF all the time.
and the temps are not high enough so that the fan should start spinning at all.

Quote from: Nichrome on 07-November-14, 02:50:21
This seems to be the 0% fan mode. When did you buy the card? As for me this looks like MSI's solution towards non working fan at all.
i ordered the card on 17 october and they was send from an amazon center in france this week to me in germany.
so i guess it´s a pretty new card. had the donut shaped fan sticker.
gpu-z says "revision A1".
no idea what other info could be helpfull.
i only wonder because all reviews say the fans should not be running under ~60° celsius.

After installing MSI GTX980 Video Card PC won't shutdown completely (Windows 7 S

Hi all,
I'm posting this here because it started post video card install.
After installing a new MSI GTX980 Gaming video card install into my Windows 7 PC it won't shut down completely, monitor and keyboards all turn off but fans keep spinning and LED light on vid card also remains on.
It's also happening in safe mode, it also won't shut down from login screen, a Restart however works fine.
Didn't have problem with previous card EVGA GTX780.
Motherboard is a Z77 AsRock Extreme 9 with latest bios (1.90).
Have reset Bios to defaults and updated Windows
Using latest Nvidia Drivers 344.16
Unfortunately can't test with other card as I no longer have it.
Given it's happening in SafeMode I'm inclined to think it more hardware related then software.
Not sure what else to try.
Other than the above the new video card has been running flawless.
Thanks

Thanks for reply it appears the problem isn't related to new card thankfully as I tried another vid card and onboard vid and problem persisted.
Sleep doesn't work either, actually both the sleep and hibernate options are greyed out in Windows.
I scanned PC for malware and restored it to last know working point, no idea whats happened but I suppose I won't know outright if its software or hardware without a clean install.
Specs:
AsRock Z77 Extreme 9 motherboard
Corsair HX PSU
MSI GTX980 Gaming Vid card
OSZ 256 SSD
8GB RAM 2133Mhz
Quote from: JLio01 on 13-October-14, 15:41:08
Did you try to unplug your video card and see if the problem remains? Does sleep(S3) mode work fine? What's your specs?

MSI X99S Gaming 7 Won't Boot

Hi -
I just recently purchased an X99S motherboard. I put it all together, and all was fine for about 24 hours. I updated the BIOS and then started running a defrag and left the machine on while I went to work. When I got home, the machine was off. It's not responding to the power button the board or on my case. If I turn the power off on my PSU and turn it back on and hit the power switch, I get a split second flash of lights and then nothing. I initially thought that it was my power supply so I bought a new one. I got that installed and same thing. One thing to note is that the MSI LED up by the 24 pin connector is on red. I've already tried the secondary BIOS and I have removed all of the memory except the DIMM in Slot 7. I haven't yet tried to remove the board from the case yet and tried it on a non conductive surface. I just wanted to get some thoughts on that debug LED that is currently on. I believe the motherboard has just died, but wanted to run it by someone first.
Here are my specs:
Board: MSI X99S Gaming 7
Bios: Version 14.7
VGA: MSI GTX980 Gaming
PSU: EVGA 1000 Watt G2
CPU: Intel Core i7-5930K 3.5GHz
MEM: Corsair Vengeance 2666 4x4gb CMK16GX4M4A2666C16
HDD: PNY 256GB SSD
COOLER: Corsair CWCH60 Water Cooler
OC: None
OS: Windows 8.1 64bit

Take it out of the case, place on non conductive surface (wooden table, motherboard box) and run it then. Also try with single RAM stick in every RAM slot.
Try clearing CMOS >>Clear CMOS Guide<<
Also make sure all power connectors are properly fitted in.
What way did you update the BIOS? Also was it successful?

Msi x99 gaming 9 ack problems

ok got my new msi x99 gaming 9 ack with i7 5930k and g.skill 2400 ram
got my corsair ax1200i
so my problems i have been working on this all night near enough but today we have progress.
so problem is when i put ram in slot 1 would not post debug 04/55/60 no keyboard or signal to monitor. so i have finally got it working and got into the bios by put just one stick in slot 5. tried all 4 sticks in slot 5 but one failed at 6f so i think now one stick is faulty. but back to main problem with slot one.
once i had it booting up i switched off system and added 1 stick in slot one.
and it would not post debug 04/55/60.
so do i ram it or do you think bios update will fix this problem thanks in advance

Last night the exact same problem occurred to my Gaming 9 ACK.
Board worked flawlessly for three months with a 5960X processor, quad channel G.Skill 3.33 memory ( 16gb- 4x4 ) and four msi GTX980 gaming in quad sli mode.
Turned off the pc last night, and today, upon start the pc did not boot.
04-55-60-04 and all over again.
Memory modules are populated in slots 1-3-5-7. After several try and error efforts, slot 7 is blocking the system from booting. All four modules checked and are fine.
Removed module in slot 7 and booted. No problem there.
After entering windows 7 environment, a second even bigger surprise surfaced.
NO SLI. Device manager sees only gtx980 in slot 1 and nothing else.
New tests.
Only pci-e slot 1 works. All others are non functional.
So I am with an 8000$ pc, which works with 12gb triple channel memory and one VGA.
Obviously motherboard has gone south.
What now ???

MSI GT70 2PC-1044US - HDMI / GPU / FAN issues

MSI GT70 2PC-1044US - HDMI / GPU / FAN issues
I am having trouble with my HDMI port on a brand new MSI GT70 2PC-1044US . Whenever I plug my HDMI cable from my notebook to the TV, after a few minutes (5 - 20 minutes), my fan will start reving at around 5k RPMs and sounds like a jet engine. When this happens, according to MSI Dragon Gaming Center tool/monitor, the GPU temp reading hits 255 degrees Celsius, which is clearly a glitch. I used another monitor, msi afterburner, and when this HDMI problem happens, this tool reads a normal 40 degrees Celsius.
Here are the things I have tried so far but the problem keeps reoccurring:
1. Called MSI tech support, sent me the link to the newest BIOS and updated it
2. Called MSI tech support again, claimed the HDMI is controlled by the intel graphic controller, and they recommended that i update intel drivers (every software tool on my notebook says it's the NVIDIA GPU that controls the HDMI port /shrug???), so i did this as well.
3. Called MSI teck support again, they suggested I send the notebook back to MSI so they could take a look at the hardware. I did not do this because I did not trust the tech guy and did not want to wait a few weeks to get my notebook back
4. Luckily, the store I bought my notebook at was nice enough to replace my notebook for a new one. I got home, tested it, and the same thing happened. So I think we eliminated faulty hardware.
So now what? What else can I try?
i7 4800MQ 8GB 1TB 17.3in FHD GeForce GTX870M 3GB DVDRW Win 8.1 Notebook

Quote from: Svet on 11-April-14, 18:12:20
have you done EC reset? https://forum-en.msi.com/faq/article/how-to-reset-the-ec-embedded-controller
can you try to plug the HDMI into your dell screen[insteal of sharp TV] to check if the same issue will hapends?
Install latest Intel GPU drivers from: http://www.intel.com/p/en_US/support/detect/graphics
then retest
-Yes, I did the full EC reset. Once the EC flash was done, I removed the power cord from the back and the battery and let it sit for a few minutes before restarting.
- My Dell monitor is old, and does not have an HDMI port, but I will try a different cable on a different TV.
-I already have the most recent intel graphic controller drivers, this one of the things the MSI tech support guys asked me to do by phone

MOVED: MSI GTX 970 GAMING 4G - Fans not spinning

This topic has been moved to GAMING Graphics Cards.
https://forum-en.msi.com/index.php?topic=251859.0

First of all don't hijack other topics next time please. The one you posted in was not related to your question about the fan issue but the normal fans off feature below 60°C. Your thread has been split off.
The issue is fixed in later batches and everyone with a card affected by the issue with one fan not starting at all had been adviced to rma the card as there is no fix for existing cards. The Fans Randomly Turning On issue has been fixed with a vbios update.
The thread you meant by the way has been continued in another topic.
https://forum-en.msi.com/index.php?topic=184604.0 (GTX 970 Fan Issue Part Two)
https://forum-en.msi.com/index.php?topic=184740.0 (Fix for GTX970/980 Fans Randomly Turning On issue)

MSI GTX980 Gaming 4G Fan issue

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