Msi gx60 destroyer problems

hey just bought myself a new gaming notebook from msi and ever every seemed to be working fine when i first got but now a couple of days later the dragon gaming center wont open and when i try to open it, it says "dragon gaming center is only for msi products" and also my keyboard led control panel wont open at all and my keyboard wont light up is anyone able to help me?? :(:(:(

Quote from: hawkeyemihawk;112364
okay problem fix just needed to do an important windows update they all work now but unfortunately i have another problem i got to install a game using the disc but when i put the disc in my disc tray makes a weird shakky noise and then wont read the disc starting to think it was a bad idea getting myself an msi product
Hi hawkeyemihawk,
You've mentioned an important Windows update you installed, may I ask which Windows update have you install?
Check in the Windows update> Installed Updates (located at the left bottom corner)

Similar Messages

[Solved] Network problems with MSI GX60 Destroyer, killer newtork LAN and wireless

Hi, I bought a MSI GX60 Destroyer 2 weeks ago, and I realized that my internet was a little slow, you don't realize in the web but when downloading it doesn't perform how it should, I tested the speed now with wireless and I got 5 mb/s, and I have 20 mb/s in my house (I also tested with cellphones and other pc's), with LAN the speed was normal, so I saw some forums about the Killer network, I tried to change the drivers but nothing, the wireless is limited to 5 mb/s and now my LAN too.... please help, my phone has 4x better internet than my GAMING Laptop.
Also the Atheros drivers are a pain in the ass it's really hard to remove them.
I'm now with the drivers without the Management app.

Quote from: hch;109858
Hi Tzin,
Which graphics driver are you using?
The quick stream is installed on the notebook with the generic graphics driver from the AMD website.
If you install the AMD's generic graphics driver, you'll find the quick stream program in your Uninstall programs window.(Control Panel> Uninstall a program)
Hi hch , i only can find the "amd cystal manager " under the unintall a program , so when i click into in then only saw the device but dont see the quick stream .

Help me for msi gx60 destroyer

I have the following problems. Please help!
1: my notebook is msi gx60 destroyer
but vga r9 m290x in gpu-z Is not (gpu clock: 900 - memory: 1250), bandwidth : 160. gb/s
my is in gpu-z --> gpu clock : 950 - memory : 900 !!!
what?!!!!
Please help me and let me take a picture of mine(gpu-z).
2:Contrast is the difference in battery mode when the power cable is connected.
Are you one of the numbers is the contrast of the display is higher battery is bad. What can I do?
I have this problem in Windows 7 and Windows 8.1. The driver is the latest version.
3 : How hard Ssd raid, is how to install Windows? I do whatever I want to install Windows from my driver! Where can I get the drivers?
Thank you

Ok, I got word back from my MSI rep. Apparently, it's a limitation on the RAM that is used for the video card. Other laptops that use the HD8970M or R9 M290X that are not MSI suffer from this as well. This is an AMD goof-up, not MSI's, so don't get mad at MSI. The rep said that they tried to overclock to 1200MHz, but got BSOD's all the time. The rep assures me that the gaming experience is minimally affected (so nothing you'd notice, like 1-2 FPS difference)

MSI GX60 Touchpad problems

Hey guys, I purchased my GX60 A10(Not Hitman) over a month ago now. I can't say I've used the Touchpad very often, but I can confirm that it HAS worked before. But a few days ago I tried using it, and it would be extremely unresponsive. My cursor would move all over the place or not move at all, and I somehow kept closing my browser window on accident. I would move my finger down the pad, and it would do a right click, or start highlighting. All in all, it was just unusable.
So I did a little search, and found that MSI had new Synaptics Touchpad Drivers. I downloaded and installed them, but that didn't do anything. In fact, the Touchpad wasn't working at all after the reboot. I would also get an error when clicking on Mouse in the control panel. I tried reinstalling/uninstalling the drivers, to no avail. The installation would actually fail thereafter, although the Synaptics software would appear in my installed programs.
I went in Device Manager. I found the pointing device that wasn't my USB Mouse, and tried updating the drivers(directing it to the Synaptics folder), and upon doing that, I noticed that the name of the device finally changed to Touchpad, although windows gave me an error saying the device could not be used because it couldnt find a file of some sort. So I tried uninstalling the device, but now windows doesn't even detect anything new when scanning for new hardware. I tried removing my battery, but that didn't help.
So now, my Touchpad still isn't working(buttons aren't working either), and there is no new device appearing in Device Manager. Oddly enough, when I install the Synaptics drivers now, it actually tells me the drivers were installed successfully, although the Synaptics software doesn't even show in my programs.

Sounds to me like a faulty touchpad.
>>How to contact MSI.<<
RMA is probably the best option at this point.

MSI GX60 Destroyer Start up and Sound Issues

Once again I have encountered an error where after receiving a new update for Windows 8.1, I now have the issue where start up programs will no longer start up for over an hour or longer from when the system starts, as well as I can no longer turn on my sound as I constantly receive the error message "The Audio Service is not running" and anything I try will not restart it whatsoever.
I have had this issue before and due to extra issues, I have had to completely send off the system for repairs at the repair center. However, I feel that this is more being caused by the update itself, also seeming as this will be the third time within around 2-3 months I have had to send this system off, if I cannot solve it without sending the system off I will likely be seeking a refund instead due to the negative experience with this system.

Quote from: CloverSquirrel on 18-October-14, 08:40:01
Those links don't help as I already tried some of those solutions, the issue isn't that I have a slight delay, its that the programs don't load for around an hour or more at the moment. Also I still have the audio issue with the system as well and now I recently found I can no longer go into the control panel either.
Then your issue isn't related to the system not working at all. It really sounds to me that you have a virus of some kind. Do you use a virus scanner?
Do you install questionable material? (aka pirated games/software?)
The more and more that you actually go into detail about the 'problems', the more it seems to me that you've got a virus.
Lastly, you really need to do a much better job explaining what the problems are. Giving people trying to help you half the story (oh, yeah, also audio doesn't work and I can't go into control panel....) only leads to us not being able to help you. You might want to look into this to get a better idea of what information will get you a better response much quicker:
>>Posting Guide<<

GX60 Destroyer - installing two SSDs in a RAID array.

I am sorry if this is repeated in another thread, but I am struggling to find any information that could help with me installing Windows 7 Ultimate x64 on two SSDs in a RAID array in my MSI GX60 Destroyer. Windows keeps asking for drivers and cannot detect the SSDs during windows installation.
Has anyone done this before and if so, how did you do it?
Many thanks for reading!
Regards,
Iain

You would need RAID driver from AMD which MSI does not offer it for download.

MSI GX60 RAID

Hi guys!
I'm looking to change the storage configuration on my MSI GX60 Destroyer notebook. I have seen in the BIOS that there is an option for RAID instead of AHCI for storage; does anyone have any more information on this? I was thinking of the following combo
SSD 1 and SSD 2 in RAID 0 and the 1TB drive replacing the DVD drive.
Is it possible on this notebook?

RAID drivers is included in intel chipset package it does not come seperated.
To confirm that you can do RAID, then does it have 2x msata slots? if so then RAID will work on GX60 other wise it wont.

MSI GX60 problem sata3 HDD

I have a problem with with the 500 GB hdd Hitachi Travelstar Z7K500 HTS725050A7E630 in one of the slots in the laptop GX60 (slot DVD drive). The Russian Support Center could not help and advised to contact with support center - "for the objective diagnosis of faults." Do you have any information about such kind of problems with Laptop GX60 especially SATA 3? Or maybe, there is any solution to update the BIOS? This slot at the time of purchase worked WD5000BPVT sata 2.Also that slot been tested with SATA 3 ssd ADATA XPG SX900 128GB. And operates smoothly.
Hitachi 500GB Travelstar Z7K500 HTS725050A7E630 status -OK. And it works in the slot below the touchpad mode sata 3. But it is in that slot is reversed. What is extremely may affect its long performance.
Why in the slot under the DVD drive is a conflict with a 500GB hdd Hitachi Travelstar Z7K500 HTS725050A7E630?
Laptop model MSI GX60 1AC-007X bios 508 firmware 502

Hi ya,
Why did you feel you needed to change drive defaults?
Normally, hard drives are factory set to maximum compatibility. Sata I / II
You could also have defective cable........
Or many other problems............ no one will know with full system spex..........
Del

Msi GX60 (AMD Radeon 7970M Graphics PROBLEM)

Ok so I got this laptop as a gift awhile back. Ever since I have never been able to get the dedicated graphics working. The Radeon HD 7970M. I've tried disabling the integrated and the screen kinda glitches up and freezes so I just turned it off and when it was turning off it decides to configure windows (believe this happens everytime i disable it). When I turn it back on I get this amd driver error called "Graphics" and this is what it says, "No AMD graphics driver is installed, or the AMD driver is not functioning. Please install the AMD driver appropriate for your AMD hardware." I have tried doing this many many times, uninstalling and reinstalling different drivers for it and it still does not want to work. Whenever I disable the integrated the dedicate also shows this little yellow triangle in device manager. I heard the specs on the msi GX60 are pretty nice and I'd really love to use it's power, i'd very very VERY much appreciate the help! it would mean everything to me.
Oh and one more thing, in device manager when I right click on it and go to properties it says this under "Device status" Windows has stopped this device because it has reported problems. (Code 43)
I'll be on all day checking this thread, I am definitely capable of giving more information if needed! i'll just need some directions

oh and ever since i got the computer brand new, windows update will not work.
"Downloading updates..."
"Downloading 62 updates (0 KB total, 0% complete)
and it stays like this. yes I have connection to the internet, everything else can connect.
maybe it has something to do with the graphics card problem i'm having?

Connectivity problem with MSI GX60

Good morning, gentlemen,
9 months ago I bought me a Steelseries MSI GX60. Everything was working quite fine, but after four months I started to have complications with my wifi, as it was saying, that I have excellent signal, but I could not load any page. When it happened first, I thought I was not careful enough and caught some sort of virus, so I checked the system with a few programs. For a week let's say everything was fine. Then I had to reinstall the system completely. Today it is the third time that my connection has been slowed or cut off. What to do, I am starting to think it's some hardware complication and not just a virus. Any help? Thank you.

relax. The most common issue that couses writers not be able write at full speed is the DMA setting. Make sure that u have DMA enabled. go to your device manager -->IDE/ATAPI controllers and make sure the IDE channel that your drive is connected is DMA enabled. Also make sure that u have connected your drives as "MASTER" in the IDE bus.
also make sure that the disks u are using are validated for 48x speed. Try using other media brand.
report back

GX60 Destroyer issues

Hi there! i have some issues on my BRAND NEW GX60 destroyer. When i'm playing sometimes it just freezes up like a lock up... no commands or whatever (mouse doesnt move, no commands like alt+f4 and alt+ctrl+delete). All i can do is press the power button and shut it down and open it again. Does anyone know how to fix this? MANY THANKS
Note: is this a graphic card problem?, GPU full load? or any other problems i am unaware off.

Quote from: evilerik;114394
I'm not really sure what to do. Now i experience an error named error 0xa000001 and a blue screen. Sorry for the late reply :(
Try to uninstall the Norton and re-install the AMD graphics driver.
*Before installing the new driver, use "Display Driver Uninstaller" to completely remove the graphics driver.
Display Driver Uninstaller Download Link: http://www.wagnardmobile.com/DDU/
AMD graphics driver(13.151) Download Link: http://download.msi.com/nb_drivers/vga/vga_ati_richland_13.151_0xc43b787f_8100.zip

Clean Install of Preloaded Windows 8 on HDD to SSD (MSI GX60)

Good Morning Guys!
This is my first post here so I'll try my best to explain my problem / confusion coherently.
I recently ordered a MSI GX60 off ExcaliberPC. I haven't gotten it yet but my plan is to install a new 2.5" Cosair Force 3 120 GB SSD making it my primary hard drive and transferring the HDD to a secondary bay. I would want to use the same Windows 8 product key that came with the lappy obviously. Reason why I'm not doing a clone is because I heard that there might be some performance issues. Also want to remove all the bloatware and crapware that came with it.
So I have a few questions:
1) Are the mounting brackets provided by the laptop or do I have to purchase them myself?
2) I heard that the Windows 8 product key is embedded in the BIOS; which means I just have to do a clean install and it should automatically be activated? Does the same apply to Microsoft Office?
3) In which order do it? Install SSD into primary bay, relocate HDD to secondary bay then do a clean install on SSD first and clearing out the HDD after? or clear out HDD first then do a clean install after swapping in SSD into primary bay?
4) If the product key is indeed embedded in the BIOS, would updating the BIOS risk erasing out the key?
5) If my laptop completely dies, is there any way to retrieve the Windows 8 product key from the BIOS?
Appreciate all the help I could get!!!

Quote from: nathan.risto on 07-September-13, 23:31:42
I'm trying to do a clean install of windows 8 myself and I too am confused about the license being embedded. How do I get the license for my laptop? I installed Win8 clean and now I can't seem to get it to activate.
>>Please read and comply with the Forum Rules.<<
Start your own thread......

Request Bios unlock hidden features GX60 Destroyer

Helo. Its it posible that you can unlock the hidden features of my Bios? MSI UNLOCKER onlx works on Windows 8 UEFI bios...I have win 7... Need the hidden options to speed up my SSD
I will donation to you if you can unlock hidden features (can send you Bios backup)
GX60 Destroyer 3CC (MS-16FK, VER 1.000, )
- AmericanMegatrendsInc.-E16FKAMS.D0K Bios Release Date 12/02/13

Quote from: Svet on 08-July-14, 04:34:27
aha oki
but have you tried latest BIOS 1st? .D0L:
http://www.msi.com/support/nb/GX60_Destroyer.html#down-bios&Win8.1 64
it has sata gen fix
In the newest Bios he scale up from SATA 6 to SATA 3 for better compability (Had read this in german Forum). I had insert the SSD in PC and have run SSD BENCHMARK and the read speed was at 430mb/s (on laptop ~200MB)
Edit:
http://en.wikipedia.org/wiki/Serial_ATA here you can see that SATA3 has 300MBS und SATA6 600 (speed)

GX60 Destroyer (3CC) VGA Questions

Hallo all,
i bougth last Week the GX60 Destroyer with the R9 M290X Grafikcard.
But in BIOS and Hardwaremonitorprogs it allways show "only" the HD8970.
I know that it is the same chip, but it has little differenz. HD8970 is only DX11.1 and R9 290X is DX 11.2
Its a littel bit confused about that, why MSI says R9 290X but built in only HD8970....
And now a little issue,
i have flashed the newest BIOS/EC Firmeware and vBIOS, but after i do that the Grafikcard now has only 900MHz RAM Speed instead of original 1200MHz?
What is happen?
Why did MSI dropt the RAM Speed?

I must use the new vBios that show on the Destroyer support site, it the .212 Version.
And yes, it still runs at only 900Mhz.
I have tried the 201 and 202,that have MSI send to me. But after i flash the bios, window7 run into a Bluescreen with unfunny noise "chhrrrr chhrrrr, very unfunny :o). I can deinstall the CCC and all AMD Driver an it runs into Win7, but when i install the AMD Driver.. bang... Bluescreen.
I dont know why i cant flash an older bios...
The CPU Power of the A10-5750 is not so very high, so Mantle can show here what it can.. Battlefield 4 runs very smoother in Mantle as in DX.
And yes surely you can add profiles but you must know for every single game what you do... and iam not a Programmer to know what for settings im muste use to run a game "better" .

MSI GX60 Webcam not there? No drivers available...help!

Maybe I'm missing something, but my fresh out of the box MSI GX60 is supposed to have a 720p webcam built in, but Skype, Windows Movie Maker and Cyberlink Youcam 5 all say there is no webcam. I am really bummed out that the webcam isn't detected, I tried installing windows 7 too and seeing if it would work there, but no luck. Please help!

Quote from: gateway4shadow on 18-May-13, 14:13:40
so i tried turning it on with the keyboard shortcut, nothing installed skype still cant see it? am i missing something?
>>Please read and comply with the Forum Rules.<<
Please follow the forum rules. Create your own thread so that we can deal with each users problems on a separate basis.

Msi gx60 destroyer problems

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