MSI GX620 Display failed?

Hi All,
I was using my laptop earlier today and i have the laptop screen as primary display and an external LCD as secondary. For the last few days i've noticed a kind of whining / squeak coming from the laptop whenever i restart it from sleep mode.
Anyway today, the laptop screen just turned itself off, and won't come back on. My external display still works fine, and i just made it my primary. The laptop restarts fine, and i havne't done anything to it at all (no bios changes or any other kind of updates). Nothing i do seems to make the laptop screen display any more, its just dead black.
Is there any way to fix this without having to send it off to MSI? I will have to ship my laptop to them since they are not in my city, and that will take quite a long time and be very inconveniant.
Thanks.

Did you try the key to change display from notebook LCD to external, to clone(where image shows on both the external and internal monitor? Doubt this will work, but it won't hurt to try. It is more likely and loose connection to the MOBO/video or a broken wire to the laptop LCD.
Open a ticket to MSI.
http://ocss.msi.com

Similar Messages

MSI GX620 display destroyed

Hello I have a pretty serious problem. I have a MSI GX620 laptop. For a long time I had a broken plastic frame (case) around the display and now I broke and right bracket frame and see the display. http://www.abax.cz/img/zbozi/2MSBL.jpg. Laptop is not under warranty since April. So I ask how much will it cost me a fix. THX Razormann

Also, MSI does NOT give warranty on plastic covers since the notebook is still functioning without them.
Quote
Any damage of covers or casing is without any doubt not within the responsibility of MSI, thus chargeable. It will only be repaired if the customer explicitly requests it, since that kind of damage does not affect system functionality or performance.

Msi gx620 win7 nvidia problem

Upgraded msi gx620 to win7 64bit ultimate. GPU Nvidia 9600M GT
Installed nvidia drivers latest
Driver doesn't work, disabled by device manager
also a few other 'unknown devices'
3x 'base system device' and 1x 'unknown device' in device manager
MSI 'live update 5' doesn't work
of course...

When i try to open nvidia control panel it says
not using display attached to an nvidia GPU
also I found I cannot sleep or hibernate, the options are greyed out.
directx is not working. I see dx11 installed, but a program asks me to install dx9 (but works fine on win7 desktop)

MSI GX620 Tv-tuner

Hi!
Now I bought MSI GX620-063 notebook.I tried to install the tv-tuner,but I couldn't do it.I found the Tv-tuner antenna interface in the notebook...I read the instructions,this is optional....Does any Tv-tuner belong to the notebook or not?
Thanks for the help in advance ...

You need to ask your reseller, was the TV tuner listed in their specs?

How to setup MSI Matrix Display on MSI Gaming Notebooks.

We made two guides: How to setup MSI Matrix Display (Multi Monintor Setup)
GT60/GT70:
http://faenl.msi.com/index.php?dir=Notebook/Guides/&file=How%20to%20setup%20MSI%20Matrix%20Display%20on%20MSI%20GT60%2C%20GT70%20Notebooks.pdf
GS60/GS70/GE60/GE70:
http://faenl.msi.com/index.php?dir=Notebook/Guides/&file=How%20to%20setup%20MSI%20Matrix%20Display%20on%20MSI%20GS60%2C%20GS70%2C%20GE60%2C%20GE70%20Notebooks.pdf
I hope this helps.

Thanks for msi fans to share this picture, it's also using MSI Matrix display technology ^^
Quote from: marylee on 04-March-15, 16:40:02
Now I can use three screens on my laptop!!! Super cool!!

MSI GX620 Cooling Problems

hello everyone!
i bought my MSI GX620 notebook at christmas and till now everything worked really fine. about a week ago i noticed that games,after running about 15-20 minutes, start to run slower, feels like fps would drop around 20. my first thought was the vents got too much dust, so i removed carefully the back of the notebook, so i could clean the vent a bit, but still, i got the same issues. i checked with Everest, the GPU temp is 65°C (149 °F), the CPU temp is 55°C (131°F) while doing just simple browsing. this i think is just fine. but when i start any game ( with low PC requirements too ) the GPU has 91°C and the CPU is 80°C and the framerates just drop after 15-20 mins from about 60-100 to 10-20fps. and that just started some days, maybe a week ago.
can anyone tell me what should i do or try?
thanks , and sorry for my bad english
snuzzie

I've been having the same problem with my GX630. The thing must be really clogged because it gets extremely hot after about five minutes of moderate graphics gaming and slows to a chugging crawl. I'm assuming that the plate on the bottom of your machine is the same as on the GX630, and is pretty large with a little indent for where it's supposed to come off. Did you manage to do this?
I took out all the screws and tried to pry it open but gave up for fear of breaking the whole dang thing.
Anyone have experience doing this?

AirPlay Display fails only in one Mavericks account (AirPlay Client Identity cannot be established)

Hi,
I currently running into a strange issue with AirPlay Display and maybe you can help.
I am using OS X Mavericks on a Late 2013 Macbook Pro Retina and trying to use Airplay Display with an Apple TV (V3), all running the latest software revisions.
In general AirPlay Display is working flawlessly in my setup for all types of user accounts (admin, standard and guest). However, in one specific standard user account AirPlay Display fails with the following dialog pop up: Could not connect to "Living Room (Apple TV)" --> (The latter being the name of my Apple TV).
The console output indicates its an issue with AirPlayUIAgents which fails to create an AirPlay Client Identity. Here is the complete log:
22/12/13 20:28:32,420 SystemUIServer[925]: 2013-12-22 08:28:32.419729 PM [AirPlayAVSys] Picking route 'Living Room (Apple TV)' (9C:20:7B:BB:05:77)
22/12/13 20:28:32,422 AirPlayUIAgent[973]: 2013-12-22 08:28:32.421929 PM [AirPlayUIAgent] AirPlay Screen starting for Living Room (Apple TV) (9C:20:7B:BB:05:77)
22/12/13 20:28:32,425 SystemUIServer[925]: 2013-12-22 08:28:32.424595 PM [AirPlayAVSys] Selecting endpoint 9C:20:7B:BB:05:77, item 10 for (screen)
22/12/13 20:28:32,425 coreaudiod[191]: 2013-12-22 08:28:32.425019 PM [AirPlay] Selecting endpoint 9C:20:7B:BB:05:77 "Living Room (Apple TV)" for screen
22/12/13 20:28:32,438 coreaudiod[191]: 2013-12-22 08:28:32.438418 PM [AirPlay] Pair-setup with "Living Room (Apple TV)"
22/12/13 20:28:32,442 AirPlayUIAgent[973]: 2013-12-22 08:28:32.441899 PM [AirPlayAVSys] AirPlay became the default audio device
22/12/13 20:28:32,442 SystemUIServer[925]: 2013-12-22 08:28:32.441923 PM [AirPlayAVSys] AirPlay became the default audio device
22/12/13 20:28:32,986 AirPlayUIAgent[973]: 2013-12-22 08:28:32.985815 PM [AirPlay] ### Failed to create AirPlay Client Identity after 10 tries: 100013/0x186AD EACCES
22/12/13 20:28:32,986 coreaudiod[191]: 2013-12-22 08:28:32.986060 PM [AirPlay] ### Pair-setup failed: 100013/0x186AD EACCES
22/12/13 20:28:32,986 coreaudiod[191]: 2013-12-22 08:28:32.986165 PM [AirPlay] ### Audio pair-setup failed: 100013/0x186AD EACCES
22/12/13 20:28:32,986 coreaudiod[191]: 2013-12-22 08:28:32.986338 PM [AirPlay] ### Endpoint "Living Room (Apple TV)" start failed: 100013/0x186AD EACCES
22/12/13 20:28:32,987 coreaudiod[191]: 2013-12-22 08:28:32.986483 PM [BonjourBrowser] Reconfirming PTR for Living Room (Apple TV)._airplay._tcp.local. on en0
22/12/13 20:28:32,987 coreaudiod[191]: 2013-12-22 08:28:32.986606 PM [BonjourBrowser] Reconfirming PTR for 9C207BBB0577@Living Room (Apple TV)._raop._tcp.local. on en0
22/12/13 20:28:32,987 coreaudiod[191]: 2013-12-22 08:28:32.986699 PM [AirPlay] Posted 'com.apple.AirTunes.endpointStartError' with 100013/0x186AD EACCES
22/12/13 20:28:32,987 coreaudiod[191]: 2013-12-22 08:28:32.986804 PM [AirPlay] Posting kAudioDevicePropertyDataSourceInfoForID: item 10 error: 100013/0x186AD EACCES
22/12/13 20:28:32,987 coreaudiod[191]: 2013-12-22 08:28:32.986902 PM [AirPlay] Quiescing endpoint 'Living Room (Apple TV)'
22/12/13 20:28:32,987 AirPlayUIAgent[973]: 2013-12-22 08:28:32.987167 PM [AirPlayAVSys] ### Quiesce AirPlay
22/12/13 20:28:32,996 AirPlayUIAgent[973]: 2013-12-22 08:28:32.996117 PM [AirPlayAVSys] ### Quiesce AirPlay
22/12/13 20:28:33,005 AirPlayUIAgent[973]: 2013-12-22 08:28:33.005328 PM [AirPlayAVSys] Ignoring route away when AirPlay not current
22/12/13 20:28:33,006 AirPlayUIAgent[973]: 2013-12-22 08:28:33.006197 PM [AirPlayAVSys] AirPlay no longer the default audio device
22/12/13 20:28:34,840 SystemUIServer[925]: 2013-12-22 08:28:34.839558 PM [AirPlayAVSys] ### Quiesce AirPlay
22/12/13 20:28:34,841 SystemUIServer[925]: 2013-12-22 08:28:34.840603 PM [AirPlayAVSys] Ignoring route away when AirPlay not current
22/12/13 20:28:34,841 SystemUIServer[925]: 2013-12-22 08:28:34.840679 PM [AirPlayAVSys] ### Quiesce AirPlay
22/12/13 20:28:34,842 SystemUIServer[925]: 2013-12-22 08:28:34.841533 PM [AirPlayAVSys] Ignoring route away when AirPlay not current
22/12/13 20:28:34,842 SystemUIServer[925]: 2013-12-22 08:28:34.842461 PM [AirPlayAVSys] AirPlay no longer the default audio device
I switched between admin and standard user rights for the concerned account but this did not help. iOS Display Mirroring is also working without any issue. I am not sure whether the source of the issue is in OS X Mavericks or the Apple TV.
Does anyone have a clue, what the source of the issue might be?
Thanks a lot for your help in advance and happy holidays,
Jens
PS: Restarting the Macbook or AppleTV nor resetting the Apple TV does resolve the issue.

Thanks for the answer. However, this did not fix my issue. In the meantime I found, that Mavericks is actually not restoring any preference settings in the concerned account: e.g. any settings in the dock, which I apply during a session, are lost as soon as I restart (they survive a simple log-out and -in, but are lost after complete restart/shutdown). The same is true for any other settings I apply e.g. in the Finder.
It seems to me the concerned account has issues with entirely mixed up permission settings, even though I cannot imagine where this comes from since I set up the account quite recently and did not do any particularly special things with it since then. This would also explain why this issue is limited to only one account whereas all other accounts are working fine (including AirPlay Display with Firewall activated). Repairing disk permissions in the disk utility does also not help.

Windows Installer (MSI 5.0) fails with ERROR 1939 during "MsiConfigureServices" action

When trying to install a setup package using the new MSI 5.0 features of Windows Service Configuration (using Tables: MsiServiceConfig / MsiServiceConfigFailureActions)
the service config fails and results in a rollback.
The service itself is installed along with the same package under "LocalSystem" account.
Regarding MSDN, these feature does have some limitations, but I am not shure if they are applicable here:
"The services configuration feature of the Windows Installer cannot configure network service accounts, install shared service host (svchost) processes, or restart services stopped as part of the installation"
(see
http://msdn.microsoft.com/en-us/library/windows/desktop/dd408113(v=vs.85).aspx )
I have tried this with serveral variations on the failure actions count and type.
Using SC_ACTION_NONE or SC_ACTION_RUN_COMMAND actions indeed work and lead to a successful install.
Can you tell, why SC_ACTION_RESTART or SC_ACTION_REBOOT does not work fine?
PS: The guys on MS Connect didn't want so solve that issue ;-)
https://connect.microsoft.com/WindowsServer/feedback/details/785032/windows-installer-msi-5-0-fails-with-error-1939-during-msiconfigureservices-action

Hi,
For this query, I suggest ask in MSDN forum
http://social.msdn.microsoft.com/Forums/windowsdesktop/en-US/home?category=windowsdesktopdev
TechNet Subscriber Support |If you have any feedback on Technet forum, please contact [email protected]

CPU speed MSI GX620

I have a MSI GX620 as you can see in the title, I installed CPU-Z to read my CPU speed, multiplier etc.
It has a P7350 processor, that should do at least 2 GHz, though when i check it at CPU-z it says i have a speed of 1850 MHz with a multiplier of 6, this all is with the turbo button on.
Before I've had a reading of 2.3 GHz with 7.5 multiplier, that is more like the way i want it, how do i get my CPU to work faster? When I'm playing a game it's at 100% CPU usage but my laptop won't push the multiplier to 7.5 for better results.
Thanks in advance for any replies.

Your CPU is in "standby" mode when you are not doing anything, therefore it underclocks itself. When you play your games, it goes back to its full clock speed. If your CPU is always 100% when gaming it is because the CPU is not able to keep up with the game . Remember, a laptop always has alot less performance than a desktop computer.

MSI GX620 - can't turn on HDMI output

Hi,
I have MSI GX620 with HDMI output, and Benq G2420HDB monitor with DVI input. I bought HDMI-to-DVI cable, but when I connect it between the laptop and monitor, monitor recognizes that it has been connected to DVI (it shows the message), but it also says that there is no signal, and turns off.
When I try analog laptop output, everything's working perfectly, I have the picture on the screen.
It seems that there is no signal on HDMI output. Do I need to turn it on somehow or what?
Thanks.

So I just came back from a friend who also has a DVI monitor. The same situation there - when I plug it on my cable and laptop, nothing happens...
So, we decided to try installing the latest graphic card drivers... I went to msi site, and the closest thing I could find to my 64-bit Windows 7 were drivers for 32-bit Windows 7. I tried installing them, but they wouldn't install, because they are strictly built for 32-bit Windows version.
The next step was to go to nVidia site and try looking there. We found 64-bit Windows 7 drivers, installed them, but the situation is the same - still nothing happens on plugging in the DVI monitor...
So, my guess is:
1. I need 64-bit Windows 7 drivers for my graphic card but from from the msi site, because these drivers (when they come out) will probably support hdmi output, unlike regular 64-bit Windows 7 drivers from nVidia's site (do you think this makes sense?)
2. HDMI is simply not working.
I forgot to mention that up to installing graphic card drivers today, I've had regular graphic drivers which Windows 7 automatically installed. So, maybe they didn't support hdmi, because they didn't come from msi's site (the same goes for the drivers I just installed - they came from nVidia's site, as I previously mentioned).
What do you think? Thanks.

Econo mode and turbo is not working on my MSI Gx620 windows 7 32bit

econo mode and turbo is not working on my MSI Gx620 windows 7 32-bit.
I just bought my laptop yesterday and instantly installed a windows7 32 bit os, everything is working fine but the econ mode and turbo mode is not working.
can you pls tell me some basic points why is it not working on my laptop??

install scm: http://eu.msi.com/index.php?func=downloadfile&dno=10455&type=utility

MSI GX620 - Turbo And Eco mode on Xp

Hi,
I have installed Windows XP on my notebook MSI GX620-20FR
http://global.msi.com.tw/index.php?func=downloaddetail&type=driver&maincat_no=135&prod_no=1529
but the Turbo and Eco mode are not working !
What can I do?
Is there a person who solved this problem or a tutorial for xp installation on gx620 ?
Any advice is welcome.
Thank you very much.
-Saickouk

Quote from: megalod0n on 25-May-09, 03:25:47
Hi,
I have xp, I installed the chipset and the system control manager but the eco funtion doesn't work although the turbo funtion works.
thanks.-
In some notebook models, ECO is supported in Vista only.
Also ECO can be activated only when notebook is running at battery.{without AC}
However you can simply apply "max power saving" from power scheme will has the same effect.

[GX620] MSI GX620 Overheating Problem

Hello,
I have a MSI GX620 laptop and it overheats all the time when playing games (World of Warcraft)
When playing the laptop just randomly shuts down after playing for a while.
I am using a USB cooler to get rid of it but it doesn't seem to help in any way.
Can someone please help me to fix this overheating problem since it is very annoying and I just can't get rid of it.
It's been good for a week and now it just happens to shut down very often.
Thanks in Advance,
Sam

Please note that Arctic Silver is slightly conductive. If you're going to use this, be VERY sure not to spill any or that you don't use too much.
If it does spill and gets in contact with the small pins around the core you might create a short circuit.
I recommend the following best tested thermal pastes:
-Prolimatech thermal compound
-Tuniq TX-3
-Arctic silver 5 (slightly conductive)
-Arctic silver ceramique
-Enermax (Dow Corning TC-5121)
-Thermaltake thermal compound
See here for more... http://www.hardwaresecrets.com/article/Thermal-Compound-Roundup-January-2012/1468/5

MSI GX620 BIOS file download

Where Can I Download the BIOS for MSI GX620 1.0S, I can't seemed to find it anywhere

hi, have you find it? I have it and flashed my gx 620, it works well and the hidden options are present (oc 20%, ram timing, etc...). I don't remember where i found it but i searsh for you

Msi GX620 Bios

hi my friend, how are you? you remember me for mod my msi gx660? Now i have a msi gx620
you can unlock 1.14 bios?
i want to see all option ida , einst, disable liunk power management pci ex, turbo option, c-state etc etc
this option is seed in 1.0p
i want donate you €€
http://www.msi.com/service/download/bios-8539.html

Quote from: Rhadamanthis on 11-April-12, 01:56:26
Of you unlocked all menu in 1.14 I Big donate you...bit the bios was workedd
Quote from: Rhadamanthis on 12-April-12, 00:09:50
I have donate 5€....of you unlock all and worked i donate you another €
Thanks, but please don't as i dunno about this one.
It will be complicatated and chances are not good.
But i will do my best to do what's possible,
but need a large time for it as wont be easy.
So far i don't have conclusion, what can be possible and what not as need more time to inspect it

MSI GX620 Display failed?

Similar Messages

Maybe you are looking for