MSI Lightning 7970 Eyefinity 6 screen tearing.

Hello all,
I must start by expressing some dismay over the quality of phone support (probably should repost in another forum). The person I talked to did not really seem to listen to my symptoms or care what I was saying, which is why I am here. You seem to make a fine product, and the tech did not really seem to fit your status quo.
My issue is screen tearing. I have a MSI Lightning with 6 outputs. The 4 adapters are active display port to DVI adapters. The other 2 dvi outputs are in fact DVI-d. What happens is (whether in eyefinity or not), if I take a window and extend it to the full height of the desktop, then drag it from left to right and back across the desktop, parts of the window will not keep up with other parts of the window. Essentially parts of the dragged window will lead other parts.
All the monitors are the same make, model, and resolution. Furthermore, I have two different sets of 6 monitors. The sets of 6 are different make's and models, but within the sets of 6 the makes and models are identical. The problem follows both sets.
I have an ASUS HD7970-DG2T-XXXX. This problem also appears on that card as well as 3 other brands makes and models (6970 too with 6 like display port outputs). I have tried multiple sets of display port adapters and different sets of cables.
The problem persists through video and 3d applications. I have tried different versions of catalyst too, and some are better than others, with the one tearing the least being version 12.7.
My resoulotions are 1920x1080 on all monitors. I have also tried crossfiring two 7970's and the problem is still there.
My motherboard is Sabertooth 990fx with a FX 8120 CPU. I have 8 gigs of ram as well as a 750w PSU.
Thanks in advance to any help offered!

Quote from: Svet on 28-March-13, 03:30:08
have you tried different drivers set?
Yep, all the way back to 12.3 and up to 13.3. It hasn't been fun...

Similar Messages

MSI Lightning 7970 3 Screen setup, 1 goes black (no signal)

Hello!
I'm having some troubles with my msi 7970 lightining card.
The first problem appeared 2 months ago where one of my screens went black all of a sudden(no signal was showing on the screen).
At this time i had all monitors connected to my XFX minidp to dvi (active). After alot of testing i figured out that one of the adapters was the problem.
This specific adapter was tested on all of my monitors and the problem of a screen going black was changing monitor. Remember the problem wasnt a blank screen all the time but after maybe 10-15 minutes in windows. Sometimes it went blank directly and not even a reboot would solve the problem.
So the setup i had working after this troubleshooting was that i was runing 2 minidp to dvi and one in the regular dvi. This worked fine up untill this morning.
I also have to say that during this time i did some overclocking with msi afteburner however i always did a stability test with kombustor to see that the card was stable. Now the overclock i had was only 30 mhz over stock (1070) so i would be VERY surpriced that if this would be the reason for why the gfx card is acting wierd again.
However since i got this problem again i did reset on the gfx to ensure that this wasnt the problem.
The problem still resided so started the regular troubleshooting with the minidps and i pretty much did what i had done before.
The conclusion was that one of the adapters that i had left had become faulty.. But however what are the odds that 2 adapters goes bad within 2 months?
So now im sitting here at work writing this post since i am at an end to what i should do and i would like to ask for some advice from you guys
//Martin

Quote from: zorgin on 07-November-12, 20:59:42
That, Sir, I am not entirely sure of. I cannot answer this to be honest since i never figured that one of the ports would be the problem.
About the ground line im not really sure what you mean, cant say that i am an electrician :P
my first thinking about your problem is it may be from one of the mini dp ports or from one of the monitor. so if you had know about it we might have been solved the issue.
from the ground i mean is your electric line grounded. if had see some situations where electric drains from graphics cards ports when the line is not grounded.

MSI Lightning 7970 heat

hey guys this is not about my 2 cards but about a friends, he has 2 MSI lightning 7970's, he was experiencing high temps up to the 90 celcious in game. So he switched his cards around and temps drop pretty good, but the problem he is seeing is the bottom card is 12 celcious hotter then the top card, lol, anyone have any ideas why the actual bottom card is running so hot, also in MSI afterburner it shows GPU1 @ max load 99% ingame and GPU2 @ max load 140%?????

Well since no one got back to us about voiding the warenty on opening the card up we did anyways well here are some pics of hte thermal past that was on the GPU, to me does not look right, LOL"

MSI Lightning 7970 help!!

Hey guys need some help I'm a little confused on, I'm in the process of purchasing 2 MSI lightning hd 7970's But have read they have no dual link DVI. Well here is my monitor Alienware OPTX AW2310 120Hz I want to play in 120hz and are a little confused on how to get the MSI lightnings to do so not offfering dual link DVI hook up, below is some specs of the monitor for your reference and any help would be greatful :
Panel Size : 23" Widescreen
Aspect Ratio : Widescreen (16:9)
Panel Type : TN - Twisted Nematic
Optimal Resolution : 1920 x 1080 (Full HD)
Contrast Ratio : 80000:1 (max)
Brightness : 400 cd/m2 (typical)
Response Time : 3ms (typical) (grey-to-grey)
Viewing Angle : 170°/ 160°
Color Support : 16.7 million colors
Color Gamut : 83.4%4
Refresh Rate : 120Hz (3D Capable)
Device Type : Widescreen Flat Panel Display
Video Connectivity : DVI x 1, HDMI x 1
Audio Connectivity : Yes; Audio In and Out (2.0)
USB Ports : Yes: 4 USB 2.0
User Input / Controls : Touch Capacitive OSD Buttons

i would suggest using a Mini-display port to dual link DVI active adapter like this one with a USB power connection.
http://www.amazon.co.uk/Dell-BizLink-DisplayPort-Adapter-Powered/dp/B003XYBA72/ref=sr_1_4?ie=UTF8&qid=1359592165&sr=8-4
that is the only way your going to be able to hook up the card to that monitor at 120HZ!
you should get a Mini display port to Display port adapter with the card and connect one of those adapters above to that. then plug the USB into the rear usb port of the case and your up and running.
bit of a cobble together but it should get you a full DVI dual link signal from a display port.

Troubleshooting my MSI Lightning 7970

Okay so, long story short-- I had to send my first MSI Lightning in for a RMA- about a week or 2 ago I got back the card from MSI- i believe they sent me a new one or fixed it- what not- only had time to install the card recently - raiding in a game gives me very little time at all.
i uninstalled my old card (nvidia) + drivers- wiped with Driver fusion (drive sweeper)- wiped registry with CC cleaner- restarted into safemode- and proceeded to use driver sweeper again + cc cleaner again to make sure everything is fixed.
checked device manager- display is 'standard vga'
Put the card in tested with MSI disk drivers first- comes at like 8.92 tahiti- start up skyrim and few minutes into the game i get a GSoD (gray, sometimes green, blue, teal or pink even- colourful), coloured vertical stripes that cover the monitor- i thought this was odd so i uninstalled drivers- using both custom and express- and proceeded to install the 12.8 & 12.6 catalyst drivers-- both times i installed i went into safemode to clean out any previous driver info (could not remove legacy_amdkap)-- I still have the same GSoD- the same vertical stripes whenever any form of serious 3d rendering occurs.
-- to make sure its a video stress problem i loaded up 3dmark11 and ran a performance test- which didn't even get to starting because i got another 'vertical stripes across the monitor'
* currently running memtest to see if its a faulty memory stick, but really i'm trying to exhaust options- could this be a faulty RMA'd video card?" another one?

Read >>Posting Guide<< and provide full system specifications

Msi lightning 7970

hi,
i am using this gpu from last 1 year , it performed really good. but from last week it acting like faulty gpu. i didn't change anything or any settings from my computer.
"when i start windows or on idle condition my gpu always show full loads (1070/1400) and 70c temp. but it should be (150/300) and 38 c on idle like before."
i did following steps
1- i have cleaned computer and gpu if any dust there.
2- removed gpu and reinstall it.
3- uninstall catalyst 13.1 (it was working perfect) and install cat 13.9.
4- i have checked all bios settings they all are normal.
but problem is still there, my gpu is continue on load and max temp in idle condition.
i am worried about it. please help me and guide me what should i do now.

do you run multiple displays?

7970 Msi lightning

Hi
I want to know if this cooler fits in my case
I have a Cooler Master CM 690 II Advanced case and i want to buy the MSI lightning 7970 card
http://www.msi.com/product/vga/R7970-Lightning.html
And then i want to install this cooler from artic xtreme
http://www.arctic.ac/en/p/detail/index/sArticle/502/sCategory/2182
Will this gfx card fit in to my case after i install that atric cooler ?
At the moment i have a 5870 with an artic cooler instaled and it fits fine but i fear the new artic cooler is longer or bigger.

VGA Dimensions 305x135.5x40mm
cooler[Accelero Xtreme] Dimensions (Product) 288 (L) x 104 (W) x 54 (H) mm

MSI Lightning 290X Corrupted GB Mobo BIOS Logo screen and high temps

Hello, I am experiencing a corrupted (or perhaps just blown up) Gigabyte logo screen on boot with my Lightning 290X as can be seen here:
My Lightning 7970 does not do this and this is the second Lighting 290X that has this problem.
Also, I am experiencing temps as high as 79 degrees when playing demanding games like BF4 or Ghosts.
Any assistance is greatly appreciated. Thank you.

Quote
They are not alarming, but they are about 8 degrees higher than what I expected given what I have read from other owners around the web.
8°C is nothing to talk about. You can't compare user reports from different individual samples and different conditions.
Quote
It only happens on post then it appears to behave normally. I am on a GA-Z68XP-UD5 BIOS F3 (most recent is F6). I will try updating to the most recent version and see if it makes a difference. I am connected via DVI.
It is a connection issue on initialization then. If bios update doesn't help, try HDMI or DP (via adapter if not offered by monitor).
Quote
Also, I am experiencing GPU usage spikes (literal spikes going all the way to 0 at times and up to 100 in AB) in all games and my core clocks are wavering a bit. I play with VSYNC on at 60 Hz. The framerate is generally smooth except for a few maps in BF4 (Shanghai, especially once the building comes down) and in Ghosts (under the bridge in Containment). I play at 1920 x 1200. Is this normal behavior for this card? I have heard quite a few complaints about voltages and core clocks fluctuating. Is this inherit in the card or will this be fixed?
Like all modern gpus this gpu features a boost behavior which allows it to control voltage and clockrates according to current load and temp situations. Modern cards don't have a fixed clockrate/voltage.
The situations reported for BF4 are cpu limited mostly.

R7970 Lightning grey/blue screen with vertical lines crash

Hi there,
Hoping to get some help from MSI regarding this issue
I've had this R7970 Lighting for about a year now and up until now did not have issues with it. Yesterday I was trying out how far I could OC with stock voltages using MSI afterburner and the screen suddenly went grey with vertical stripes in a ordered fashion (dark grey, light grey, with a pattern). The computer seemed to have completely locked up and required a hard power off (reset switch didn't work)
Over the next 24 hours I've installed multiple drivers (some people online have issues with the newer AMD drivers) from 12.4 to 13.4 to no avail (I did proper cleaning using Driver Sweeper and CCleaner in between each). I did a complete reformatting and reinstall of win7 (UEFI) to no avail.
The issue can now be triggered easily by launching any 3D program (crash immediately upon display of 3D material) or just by booting and running a few standard programs like browsing around windows explorer and launching CCC.
Is my card dead? Should I RMA or is this a software/BIOS issue?
Thanks in advance.

if it happened when you had the issue happen while pushing the clocks up you have probably damaged the GPU internally from a frequancy it couldn't handle!
if it doesn't now work at stock clocks for the R7970 lightning then i would say you need to RMA the card as the GPU is shot...

MSI Lighning 7970 card 2560x1440 problem (with DELL U2711)

Hello. I have trouble with my display and 2xMSI 7970 Lighning graphic cards. Could someone help me?
Configuration:
Core i7 2600K running on gigabyte P8Z68-V motherboard with J.3603 BIOS
2 MSI Lighning 7970 cards without crossfire connector inserted (I don’t need crossfire for gaming – just multimonitor configuration for graphics).
The BIOSes of the cads are the same-from-the-box and was identified like MSI.HD7970.3072.120411.rom in the GPU-Z database.
The numbers in the GPU-Z’s “BIOS Version” is 015.013.000.010.000000 (113-AD40900-X01)
The BIOS numbers in the MSI Live Update is TV278MS.102
And the serial numbers from the stickers of the card’s boxes are:
602-V278-02SB1204058976 and 602-V278-02SB1205129844
All stuff running on Win8.1x64 system.
I have 3 displays: 2 of them are Samsung 245T running 1920x1200 and the last one (the new one) is DELL U2711 (witch is capable for running 2560x1440 resolution).
Now, THE PROBLEM.
When I running 2-displays configuration (2xSamsung 245T connected via DVI) there are no any problems at all: all works fine. The problem with the 3d display and it’s 2560x1440 resolution. I tried different cables and both cards, but display couldn’t run correctly.
1) It is running fine but ONLY 1920x1080 resolution when connected via DVI. There is no 2560x1440 settings at all in windows system then. I tried both cards and both DVI-ports, also I tried different DVI cables. No matter. It’s only 1920x1080. The drivers for the display panel was installed from the dell’s official site and the’re latest (as I could see..)
2) When I tried to connect the display via DisplayPort cable to my cards (no matter which of them or which of 4 display port’s connector on each card) it COULD RUN AT ALL. Usually the display showing up correctly with the right resolution (2560) but the screen is blank (black). After some time monitor goes to the suspend mode.
From time to time display could shows some desktop with terrible quality (I get the photos of it) for 2-3 second and then it’s blank again.
Also when connected I get the error “DisplayPort Lower setting applied” from time to time.
3) I have tried some DVI-Displayport adapters (witch was in the box with the MSI cards) and the result is the same as in 1) - only 1920x1080 resolution...
The display is fine and it works perfectly on another system (without MSI cards). What’s the problem? Should I upgrade BIOS or something to work in 2560x1440? Thank you.

the poor quality of the screen (when it shows up for 1-3 seconds with DisplayPort connection)

MSI Lightning BE / Lightning

Hey guys, I've been constantly hearing great things about this GPU, being the top 7970 available today in comparison to the Asus Matrix, which are basically the two top cards on the 7970 platform today.. but I'm having issues finding one for sale?
It seems that everywhere I look I can't find the MSI Lightning BE for sale, it's either removed , or discontinued from every where I look. What's going on?

We don't know. High-end cards are often rarely in stock as they are costly for resellers and chances to sell are minimal as only very few users buy such expensive vgas.
Ask MSI if delivery is delayed or something like that: >>How to contact MSI.<<

MSI Lightning 6970 issues?

Hello. I have a new MSI Lightning 6970 and the video card is not working properly. When I first put the card in my computer everything seems ok, however after a few days it started to act weird. Today, I was trying the new battlefield beta and the screen split in half and then I rebooted the computer and the computer will no longer boot. I can go into safe mode ok. I looked into the machine and noticed that the second I turn the box on some of the led lights on the video card are red, I think 11-14.
Is my graphics card bad? Any suggestions?
Brand new Dell XPS 9100, core i7... only x-factor is I do not know how much watts the power supply in the dell. I can put in another video card and it works fine. Should I send this back to Newegg??
Thx,
Mike

There are no labels on the PS except the S/N from Dell. I did call Dell and the PS is a 550watt one. No matter what I need to purchase a real power supply. I just do not want to miss the chance to send the thing back and get it replaced if it is defective. I will borrow a friends PS tomorrow and try that.
Thanks.

Macbook Pro 13" Screen Tearing Issue

Just recently purchased a new 13" Macbook Pro 2.4GHz, and noticed that when I am playing videos or even dragging a window across the screen, there is quite a considerable amount of screen tearing. I don't know whether this is to do with the video card, but the playback of videos is quite bad and the tearing is very noticeable. Any solutions would be greatly appreciated.

I am having the exact same problem (mid 2010 model, 2.66) i notice it happens when i quit a 3D video game like sims 3 or half life 2, even after the graphics update today. Its the worst when zoomed in (control + scrolling)
a temporary fix i ave found is putting the computer to sleep and then waking it again seems to fix it, but after a while it always comes back

Late 2006, 24" iMac, 2.16 GHz Intel Core 2 Duo, Screen Tearing, nVidia 7300

Late 2006, 24" iMac, 2.16 GHz Intel Core 2 Duo, Screen Tearing, nVidia GeForce 7300 GT
I've been suffering with screen tearing, strange screen artifacts, etc. followed by totally unresponsive freezing machine. This problem has been happening to varying degrees for about 9 months.
Initially, I was able to mitigate the problem with smcFanControl. Adjusting the fan speeds up helped keep the machine cool and prevent most of the problems. Recently, we had a spell of hot weather and the fans just couldn't keep up. If you're using smcFanControl, the only fan speed that will really make a difference is the CPU. The HDD and ODD fans are no where near where you need to be.
Also, I noticed the machine was LOADED with dust when I took it apart, including the heat sink fins for the graphics card. If you have time you may want to try a thorough cleaning with compressed air before replacing the card. You just need to get through step 11 below to access what needs to be cleaned.
Based on reading here and elsewhere, I decided to replace the graphics card. To give back to the community, I wanted to layout the procedure here.
Where to buy the card.
I had a tough time finding the right card. I did exhaustive web searches using every combination of Nvidia 7300 GT, etc. You really need to search by the Apple part number. The Apple part number for the 7300 is 661-4179, for the 7600 is 661-4180. I found it at We Love Macs and at dv warehouse. I paid $248 for the 7600 card. BE CAREFUL buying a "refurbished" card. At We Love Macs, "refurbished" means "pulled from a working machine." Could be a machine with as much mileage as yours and prone to the same failures as yours.
The card is an MXM style card (generally used in laptops), with a giant heat sink and heat pipe assembly. The card can be separated from the heat assembly. If I had time, I would have tried a generic, cheaper, MXM style card.
Dispelling some myths.
People here and elsewhere have said that no Intel iMac graphics card can be replaced, that they're wedded to the logic board. The one on this model can be replaced, I've done it. Also, some have said you can't put a 256MB, 7600 GT in a machine that originally had a 128MB, 7300 GT. Also, not true. That's what I did to my machine and it is working fine.
So here's the step-by-step on my take apart and replacement. This is just one user helping out others, PROCEED AT YOUR OWN RISK. This takes about 1 1/2 hours to take apart and 2 to put back together.
1) Install the iStat widget and monitor the temperatures for a few days and record the temperatures (to be able to verify that you've completed the repair correctly later)
2) Make a complete backup of any internal drives and make sure the backup will be bootable (use Carbon Copy Cloner)
3) Use static safeguards, like an anti-static wrist strap.
4) Get a pen a stack of paper envelopes to separate and label the pieces you remove.
5) You'll need a #2 Phillips and #6, 8, 10 Torx. Most of the screws at T-8. There are 8 T-8s holding in the LCD. They are about 1 1/4" down. You'll need a long, skinny T-8 to get to them.
6) Unplug the machine and place it on it's back on a large white sheet of paper.
7) Remove RAM door, #2 Phillips x 2.
8) Remove RAM.
9) Remove 4 T-8s along bottom.
10) Remove large rectangular plastic bezel surrounding the whole machine, tilt up being careful not to stress iSight cables. You'll need to stretch it around the RAM ejection tabs.
11) Detach two iSight cables.
12) Peel up black stickers at lower corners of speakers.
13) Remove LCD screws, T-8 x 8. You'll probably drop a few, they're pretty easy to retrieve.
14) Remove two retaining screws on right hand LCD cable. T-6 x2 Unplug cable.
15) Remove LCD inverter cable, left.
Start unplugging everything connected to the logic board.
16) Unplug cable coming from right speaker. Note cable routing, it is the only one that's a little tricky. Also, note that the left one plugs in on the right and the right one plugs in on the left.
17) Remove right speaker. T-10 Note: left and right speaker screws are different lengths.
18) Unplug ODD blower cable.
19) Unplug ODD temp cable and lift up tape.
20) Unplug HDD blower cable.
21) Unplug the HDD temp cable.
22) Unplug the camera & mic cable.
23) Unscrew the clamp securing the airport card (has two antenna cables going to it, labeled PCIE), T-6 x 2
24) Unplug SATA cable.
25) Unplug Power cable, thick black plastic harness, socket.
26) Unplug ambient temp cable.
27) Unscrew the bluetooth card, T-6 x2.
28) Unplug CPU blower cable.
29) Unplug power button cable, 2 conductor, tiny cable, bottom left.
30) Unscrew left speaker, T-10, unplug from logic board, but just leave dangling, no need to remove cable completely.
31) Remove logic board screws. Be careful to segregate them, they have different lengths and different thread pitches and thread types. Some are machine threads going into metal, some are coarse threads going into plastic.
31a) Heat sink frame to case T-8 x 2
31b) Logic board to case T-8 x 3
31c) Screws at heat sink from arrows T-8 x 3
31d) Logic board at bottom near RAM slot T-8 x 2
32) Unplug ODD ribbon cable, be extremely careful. Release plastic tabs on each side to remove. Be sure it is fully and evenly seated when you put it back later.
33) Remove logic board with attached graphics card.
34) Unplug graphics card heat sink sensor cable at logic board end.
35) Remove graphics card screws 2 x T-6
36) Remove single screw from small L-bracket on heat sink 1 x T-6
Replace graphics card.
Reverse steps, put everything back together. Be careful not to pinch any cables when you put the logic board back in. When you put the LCD back in, if you can't get the screws to stick to the driver, use some glue stick from your kid's art supplies.
Test everything. You've disconnected every cable in the system.
I torture tested the machine with a space heater on it, 5 different videos of different formats playing at the same time. No problems.
I took a lot of pictures inside the machine. As soon as I figure out a good place to post them, I'll try to add a link here.
Good luck

Greetings!
I know this is in response to your post from over 2 years ago, but I was searching on Apple's site for the max RAM I can upgrade our refurbed iMac too and it brought up this post.
Oddly enough, I've been experiencing the same screen issues and locking up on our iMac as well. I was concerned it was a bad memory module, but now I'm thinking it's the same issue you found.
Because I bought this some 2+ years ago refurbed from Apple, I'm not surprised that could be the actual problem.
I've pulled this thing apart once to replace the hard-drive which crashed about a year ago, so I'm not totally new at opening it up, but this process you mention sounds pretty intense...just wanted to get your second take on it based on what I've done thus far.
Thanks again for posting this...it was an eye-opener as to what might actually be causing our issues with our trusted Mac!
Joshua

Screen tearing, but only on Retina display?

Hello,
Here's the situation...
I'm noticing screen tearing, but only on my Macbook Pro's retina display, not the external display that's also connected to it.
Here's my setup:
- Macbook Pro w/ Retina Display (Late-2012)
- External Monitor is an HP w2007 (1680 x 1050) and is connected to my rMBP's HDMI port via an Apple HDMI-to-DVI adapter
- I'm running Mavericks
- Testing using www.speedtest.net
When I run the speed test on the w2007 monitor, everything is fine. However, when I run it on my retina display, the speed meter indicator needle always tears.
Is anybody else seeing this?
Can others, especially with external monitors, perform this test and post your results here?
Thanks!

leroydouglas wrote:
Take in for a free assessment:
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do
Thanks. If I can't figure it out on my own, or with the help from this forum, I will do as you suggested.
To be honest, it's not affecting me that bad right now (I'm not doing a lot of gaming), but it bothers me that my superior retina screen is exhibiting tearing, but my old HP monitor is not.

MSI Lightning 7970 Eyefinity 6 screen tearing.

Similar Messages

Maybe you are looking for