MSI Media Live DIVA won't POST

I have an MSI Media Live DIVA I can't get to POST, show any video indication, keyboard indication, or beeps from the motherboard with or without RAM. I have tried it both in the case and sitting on a static bag. I need some suggestions before I contact MSI for a replacement.
Also, the system has never been booted (all new parts) and my other systems in the house aren't AM2 so I haven't been able to test the CPU to make sure it works.
Anyone have any thoughts?

Try with another CPU from the compatibility list{Not Phenom} ==> http://global.msi.eu/index.php?func=prodcpusupport&maincat_no=134&cat2_no=&cat3_no=&prod_no=1654#menu
See if you can post, then update the BIOS to the latest one ==> http://global.msi.eu/index.php?func=downloaddetail&type=bios&maincat_no=134&prod_no=1654
1. Update CPU module to 3.13_36 (AGESA code 3.1.9.1)
2. Fix AMD Phenom X4 9600 HD960ZWCJ4BGD CPU compatibility issue.
3. Fix some USB devices cannot work normally.

Similar Messages

MOVED: Media Live DIVA won't Post

This topic has been moved to AMD64 ATI/SiS/VIA boards.
https://forum-en.msi.com/index.php?topic=124174.0

Quote from: elesquiador on 10-February-09, 16:02:52
Complete parts list:
MSI Media Live Diva w/ 5.1 Channel Amp
Scythe Ninja Mini
Seems you're building a similar system to me, did changing the RAM to slots 1 & 3 work? Also did you have any difficulties fitting the scythe mini onto the mobo, I have bought both the board and the heatsink but not assembled yet. The heatsink is HUGE, I'm hoping it doesn't block the RAM slots. I also have the Antec Fusion Black case.

MSI Media Live DIVA no POST

This might be a late entry post but I have the same problem. It just would not POST!!!. The first mobo was returned to newegg including the CPU (Phenom 9600); both were promptly replaced by newegg. I received both the other day but only got to test them out today but no joy. I replaced the memory three times -high-performance to el cheapo - all from working PCs I got, still no joy. All items are brand new (except for the ballistix memory kit).
Config as follows:
Mobo: MSI Live DIVA
CPU: Phenom 9600 2.3 GHz Quad-Core
Memory: G.Skill PC2-8500 DDR2-1066 (4Gb) F2-8500CL5D-4GBPK /Alternative memory kits tried: Kingston 2 GB KVR667D2/2GR and Crucial Ballistix 2GB BL2KIT12864AA1065
PSU: PC Power & Cooling S61EPS 610W
I'd hate to return this again. Time and money...

Thanks for the advice Stu. I got another mobo (Asus M3A78-CM) and CPU (Phenom 8650); tried my new CPU on the DIVA but still nothing - no beeps, no POST. Both CPUs worked on the ASUS. Oh well, It was about time to upgrade the other PC, too... RMA'd the DIVA back to MSI and I guess I am back to square one. No HTPC. I'll post again once I get another mobo from MSI.

D2audio chipset on Media Live Diva

Hi dears,
this is my first post here, I always lurked this forum for solutions to my HTPC problems, but this time it seems nobody had the same problem.
So, last september I built up an MSI Media Live Diva based HTPC; I basically wanted to bypass rubbish audio of Samsung LED TV without asking to the kids/wife to turn the ampli on/off (...they always forget it "on"). The HTPC is still running Windows 7 x64 RC (build 7100).
Everything was working fine till two days ago: when I resumed the PC from standby, I found the Realtek HD audio setup window open, and D2audio peripheral disappeared from control panel. I still do not know if this happened or if somebody touched some control by mistake... but now integrated audio ampli does no longer work and hardware scan cannot detect it. Of course I uninstalled/reinstalled Realtek audio drivers several times, I also tried to manually install D2audio drivers instead of Realtek or ATI ones... but nothing changed!
5.1 amplifier board seems to work (red light on), but D2audio chipset looks like "dead".
Has anybody an idea on how to proceed? Integrated ampli is a must for me and I would recovery such feature!
Thanks!

Yesterday evening I opened the HTPC; everything was fine inside, cables were well placed and no dust, debris or short possibilities inside. So I started disconnecting/removing the peripherals, one by one, from the motherboard. Every time I did disconnect an unit, I tried booting up the system... unsuccessfully...
Motherboard has an integrated green LED that turns on when power is on, but I cannot hear the typical "double beep" coming from the board when it is started.
Being the motherboard completely unresponsive, make me guess it may have crashed... unless there is some sort of test procedure I can try...
BTW: I also tried removing the CPU, without improvements.

MSI MEDIA LIVE (ATI HD 3200) - Flickering/unstable in Windows 7 (x64?)

I am having a new virgin install problem (after upgrading the processor) the problem may be x64.
Story: Well, this is a MSI Media Diva motherboard MS-7411 and I had to install Windows 7 x86 (32-bit) in order to be able to update the BIOS to 1.3 to accept the new AMD quad processor (Phenon II X4 905e) that I was contemplating for the build.
Windows 7 x86 showed cleanly and stable with no video flicker. The BIOS update went smoothly, and then I did a clean install of Windows 7 but installed x64 (64 bit) his time instead of x86 (32-bit).
At first the boot screen seemed stable, but on the desktop it flickered constantly (with black lines). I did some updates and installed the ATI driver software and the correct monitor profile and it seems to flicker less, but it still seems like an unstable image at a minute level (that is the screen is not solid, there are little jaggy flickers throughout like radio interference).
When there were black bar flickers swore it flickered in response to some interference from another device - or at least that's what it seems like to me.
Set-Up:
MSI Media Live DIVA MS-7411 motherboard
. North Bridge: AMD® 780M
. South Bridge: AMD® SB700
ATI Mobility Radeon HD 3200
Phenom II X4 905e Processor
G.Skill F2-640-CL4D-4GBPK PC2-6400 (2 x 2GB DDR2-800) Dual Channel Memory
BIOS AMI 1.34 (most recent) - Optomized Defaults
Intel 40GB SSD is the main HD with the OS (SATA), + 1TB WD Green HDD (for media) (SATA) + LG DVD Multi-drive (SATA)
Monitor Samsung SyncMaster 215TW (same flicker whether I use VGA or Component Out)
ATI Catalyst 10.1 for Windows 7 (x64) Suite installed.
There was a point where it seemed more stable and was giving me a dialogue saying that the Catalyst Control Panel was not for my version video driver (and that may have been with the Windows 7 default driver install.
I would prefer to run x64 for personal reasons and to take advantage of more RAM.
I may try doing a fresh install of Win7 x86 32 bit and see if the problem goes away again
- but I hate having to do this experimentaiton on my SSD.
Any ideas or similar experiences? Thank you in advance.

64bit Windows not some logical step to follow if you don't have 64bit software that you need to run.
64bit CPU's have been around for a long time, yet Microsoft never bothered to do anything with it, with as result it's just starting where Linux/Unix started 20 years ago.
That is why they are stable with it and Windows is not, also they maintain a completely different OS model and they have 99.99% of the source-code of all programs.
And it's still not a priority for Microsoft, as they maintain 32bit versions just the same, but no software in 64bit versions that is worth switching for.
32bit has trouble free drivers and software, no wonder, they had decades to perfect 2000, XP, (Vista)W7...however, 64bit Windows is a wormhole, best left to be untouched until you explicitly need it.
As for running 64bit Windows with 32bit software it's NOT faster, NOT as stable and NOT as compatible.
Looks enough reason for me....

MSI Media Live problems out of the box! :(

Hi everybody!
I have recently bought an MSI Media Live from ebuyer with the hope if replacing and improving on my old MegaPC.
Out of the box all looked well and started to fill the barebones box with all my bits and pieces. Bought an AMD AM2 chip for it and put in some memory from another PC DDR2.
The machine on switch on started the obligatory BIOS checks and off we went. Or so I thought.
First of all I placed my Media Centre 2005 cd in the drive and the machine point blank refused to boot from the CD drive. After a while I thought I would stick XP Home in and do an upgrade from within. The XP Home disk came up with the line about checking system configuration and then hung. This happened repeatedly.
Next plan was install Media Centre on the HDD using another PC. So swapped the RAM back out and the HDD and went for the install. This went without a hitch on the other PC so after the install swapped the RAM and HDD back into the media live.
The Windows startup screen then came up but would get stuck in a reboot loop before windows started. If I asked to boot into safe mode the machine would start. This leads me to believe it is a software issue. While in safe mode with networking, managed to get all the updates I could find for both windows and MSI. However still can't get the machine to start in anything but safe mode which is driving me nuts because I can see what the machine is capable of but just can't get into it!
If anyone has any ideas they will be much appreciated. Have run RAM checks and swapped all parts out to make sure they work in other machines which they do and obviously there is nothing wrong with the install CD.
Just seemed to have reached a dead end!#
Thanks in advance.
Alex Smith (In need of a stiff drink!!)

Quote
Next plan was install Media Centre on the HDD using another PC. So swapped the RAM back out and the HDD and went for the install. This went without a hitch on the other PC so after the install swapped the RAM and HDD back into the media live.
The Windows startup screen then came up but would get stuck in a reboot loop before windows started. If I asked to boot into safe mode the machine would start. This leads me to believe it is a software issue.
You can't install Windows on one PC and then transfer the drive into another PC, it won't work unless the other PC is identical, due to differences in hardware abstraction layer and core system drivers.
Have you anyway of trying another optical drive? If you can't, you may want to return the unit to Ebuyer for replacement

MSI Media LIVE no HDMI picture after standby

Hi!
I have media live barebone with XP Pro SP2 and everything is working fine except there is no signal from HDMI after standby. I have Philips 26PF4310 connected via HDMI-DVI cable. I have installed drivers from MSI site (Updated 2007-03-08). Computer must be restarted so that picture comes visible again. Does anyone got solution to this problem?
Thanks, Heikki
MSI Media LIve Barebone
AMD BE-2400
2*1GB Kingston KVR800D2N5
Maxtor 250GB SATA HDD
Windows XP Pro SP2

Quote from: BOSSKILLER on 16-April-08, 03:03:42
Those has support for 9xxx series (and 82xx, 83xx,81xx) only.
This 174.74 instead will support it
http://www.nvidia.com/object/winxp_174.74.html
Well, to get through to the link I posted first, I put 'Geforce 6' and it gave me that page. Now, I just did it again, and it gave me the 169 page

MOVED: dropped am3 chip into a media live Diva motherboard (ms-7411) Problems?

This topic has been moved to AMD64 ATI/SiS/VIA boards.
https://forum-en.msi.com/index.php?topic=134420.0

Did you check the CPU support list before you ordered your CPU?
http://eu.msi.com/index.php?func=prodcpusupport&maincat_no=134&cat2_no=&cat3_no=&prod_no=1654
The Phenom II X4 965 is either 120W or 140W TDP, depending on which stepping you bought.
Quote
The Media Live DIVA Support the AMD Dual-Core and Quad-Core AM2+ Processors up to AMD Phenom X4 Series Quad-Core Processors.(TDP 95W MAX)
You should replace that CPU immediately for one on the support list, otherwise you will end up frying your mainboard.

New HTPC , Media Live DIVA

HTPC MS-7411 Media Live DIVA
http://global.msi.eu/index.php?func=proddesc&maincat_no=134&prod_no=1654#
Support AMD Phenom X4 Quad-Core Processors
AMD® 780M + SB700 Chipset
Onboard Side-port Memory 128MB
Support DDR2 533/667/800MHz Memory
7.1 Channel HD Audio
Support 4 SATA Devices
Support Amplifier Audio Add-in Card(Optional)

Very interesting, I wonder if MSI will also use this in a barebones chassis too, like the current Media Live

Media Live Diva - No audio from on board RCA audio outputs

I am using the Media Live Diva (MS-7411). I am unable to route the audio to the RCA audio outputs built into the system board. I do not see an option to select these outputs in the setup. Any help would be appreciated as the MSI support seems to know very little about this board.
thanks,
George

I have been able to get output from the RCA on my board, make sure you're plugging into the Line-Out ones. I found that I have to play with the settings in windows to get them to work (connecting to a surround sound amp). I cannot remember off the top of my head but theres options in windows for playback devices: HDMI Audio, D2 Audio, Speakers, Headphones. Try each of these in turn, you can right click each one and hit Test and it will play a chirpy little tune in each speaker L+R.
Not that this only outputs stereo and may be quiet on some systems as it is a line level output i.e. it needs to be amplified.
Hope that helps.

Media live diva unreliable Startup problems

I have just built my HTPC with the media live Diva. X2 250 CPU and 2 x2Gb 800hz RAM
Bios flashed to V1.34 to support CPU but both pre and post flash computer does not always get to POST.
I have tried 2 PSU's with same issues.
Fan starts at low speed and HD kicks into life then nothing else happens .
resets or power off/on and after a few attempts fan speeds up to full speed and computer will Beep and go to POST and works fine but not the best for a HTPC as this seems to effect wake from S3 as well.
Checked connections and tried kingston RAM from PC with no difference any ideas or RMA?
Cheers

Thanks, I was hoping It would be something simple and I wouldn't have to send it back as thats another month of no HTPC

Dropped am3 chip into a media live Diva motherboard (ms-7411) Problems?

Orderded an am2+ amd phenom II X4 965 chipset and dropped it into the motherboard socket. Not recognised by the bios but everything else flashed up. Inserted the windows 7 installation disk and am still sitting watching the 'Starting Windows' screen a few hours later. I poked around and on the box for the chipset is a note that it is an am3 socket. Any idea if this will work or have I royally messed things up. How long does Win 7 take to install on a completely new build with 2 x 1tb unformatted drives?

Did you check the CPU support list before you ordered your CPU?
http://eu.msi.com/index.php?func=prodcpusupport&maincat_no=134&cat2_no=&cat3_no=&prod_no=1654
The Phenom II X4 965 is either 120W or 140W TDP, depending on which stepping you bought.
Quote
The Media Live DIVA Support the AMD Dual-Core and Quad-Core AM2+ Processors up to AMD Phenom X4 Series Quad-Core Processors.(TDP 95W MAX)
You should replace that CPU immediately for one on the support list, otherwise you will end up frying your mainboard.

MSI Media Live -- Mega 180 all over again???

Well, since there isn't a forum dedicated to the MSI Media Live barebones, I figured I post it here. Let me just start off by saying that I was very hesitant to buy another MSI barebones after the last overheating fiasco with the Mega 180 that I previously purchased. So, I bought the Media Live, along with 2GB of RAM and an AMD 5200+ X2 CPU and a 320GB SATA drive.
I tried installing Windows Media Center 2005. It installed but getting it to boot reliably each and every time without a blue screen proved to be an impossible task. I switched the CPU, the memory and the HD with no change. One thing that did strike me is the VGA BIOS on the system that states that it's not for production use. So, I went and purchased Vista Ultimate. That installed fine and it boots up with no blue screens which is a good thing. Of course, vista is very buggy and annoying and I would love to put MCE 2005 back on this thing. There are absolutely no driver/bios updates on the MSI Media Live barebones. I understang that it's new, but a pre-production VGA bios is unacceptable. Oh yeah, I forgot the most annoying thing about it. The front slot to feed a CD/DVD does not align properly with the actual optical drive, so when you eject cd/DVD it gets stuck. That of course is a workmanship issue. I would love to get a new front that actually works for this.

Well, the link doesn't work. It takes me to the MSI global site. Why should I contact the reseller? It's not their fault MSI has a QA problem! It's not like the flip door on the Mega 180 ever worked right anyways, did it? It's not like the Mega 180 didn't get hot as hell, but MSI continued to sell it, didn't they? Any other manufacturer would have recalled all the units instead of having posts on their forums on how to cool down your mega 180 and by the way, by following these instructions you invalidate your warranty, blah blah blah!. I mean seriously, who does that?
There is nothing to adjust on the drive cage as far as I can tell. I think it's a poorly designed front. I'm sure I'm going to end up being yet another beta tester for MSI with this unit just like I was with the Mega 180. I just wish the media live doesn't end up being the same crap that the mega 180 was.
I'm sure this topic will be censored by MSI. I hope not, because it will be re-posted on anandtech as well as hardocp and any other forums that I see fit. All I want is a properly working unit without me having to do any freaking adjustments to it. I don't think it's too much to ask from a manufacturer. I'm simply not going to take it in the rear from MSI on this one!!! Once was enough. This time I will make a big stink about it.

Media Live Diva's amplifier card output

We've noticed that the PCB of the Media Live Diva's amplifier card (TL4140) doen'st show the correct output.
The outputs in yellow are the correct ones.

Thank you Leon for sharing this information, will be helpfull for many.

MSI Media Live - HDMI Problems

Hi all
Hope somebody can help?
Got a little problem with this system when connected via HDMI cable.
On boot up it displays the Windows Start up info (not sure the correct term) and the logo saying Windows XP loading, but then get a blank screen. If I change over to scart all is OK I can see the desktop.
Possibly something daft, but it has beat me.
Many thanks
Kevin
MSI Media Live AM2 Barebone
Kingston 2GB KIT (2X1GB) DDR2 667MHz/PC2-5300
Samsung SpinPoint HD501LJ 500GB SATAII Hard Drive
AMD Athlon 64 X2 4800+ Socket AM2 (2.5GHz)
Windows XP Pro

Sorted the HDMI problem.... thanks for the help Stu
- I installed, uninstalled, installed, uninstalled and installed the drivers finally got desktop working with HDMI cable. But, now no audio at all not even through scart no startup sounds, no audio through cd player, but when I test in the Realtek High Definition Audio Driver R1.47 I get its stereo test sound . Here goes with the audio drivers
Cheers Kev

MSI Media Live DIVA won't POST

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