MSI MegaSky 580 - Reception problems!

I am having a huge problem with my MEGASky 580 Digital TV Dongle. The problem is i receieve very low reception/signal. The antenna which was provided in the box gave very very little signal so i went and bought an antenna and although the reception is a bit better - it is still unwatchable. Most of the time i get no picture at all - thats how bad the reception is. :(
I have 2 TV's in my house (analogue) - both are operating through indoor rabbit ear antennas and i get 100% picture. I am in a city area so there shouldnt be any problem - but the signal is terrible.
Could there be any interference or what is wrong??
Please help - im out of ideas.
Thank You
This is the antenna i bought: http://www.dse.com.au/cgi-bin/dse.storefront/446b150901373d442742c0a87f9c065b/Product/View/L4017

although you get good analogue reception, are you in an area that has good digital coverage?
here in the UK, we can buy indoor aerials designed for digital reception; i have one myself, but i still have to use a signal booster as well
digital TV needs a very good signal to work; whereas with a slightly weak signal on analogue TV you can still receive the transmission but with noise and 'snow', a weak digital signal simply won't show anything at all
experiment with trying your indoor aerial in different positions in your room; try putting near to a window pointing towards your nearest DTT transmitter, some types of wall can block certain signals
you might find you need to invest in a good wideband rooftop aerial

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