MSI P7N SLI Platinum Freezes using USB Device

Whenever I insert my Sony K810i Mobile USB Data Cable into a USB Socket on my P7N Motherboard and select File Transfer
To access my Mobile, the Computer freezes ???
I have to reboot the system to get control of the Computer..
Any known USB problems with this board..
My Sony K810i worked fine with my old AMD K9N SLI Platinum Motherboard, no problems..
Any ideas to fix this ?
(USB Mouse works fine..)
Specs:
Mobo: MSI P7N SLI Platinum
CPU:Quad Q6600 - Alpine H/s (Temps at idel 17c)
Graphics: 2x MSI 8800GT running in SLI
Memory:4x2GB Patriot DDR2 6400 800mhz
HDD 2x Sata Drives
O/s Vista 32bit
DVDWriter:LG

Located the problem, turned out to be a missing driver from Sony
All the USB ports work fine...
This post is now closed..

Similar Messages

MSI P7N SLI Platinum - no POST, how to use Floppy BIOS upgrade

Component Summary:
MOBO: MSI P7N SLI Platinum LGA 775 NVIDIA nForce 750i SLI ATX, BIOS ver 1.1 (A7380NMS V1.1 022508)
MEM: CORSAIR XMS2 DHX 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400)
CPU: Intel Core 2 Duo E8400 Wolfdale 3.0GHz 6MB L2 Cache LGA 775 65W, S-spec: SLB9J (E0)
VGA: EVGA 512-P3-N878-AR GeForce 9800 GTX+ SSC Edition 512MB 256-bit GDDR3 PCI Express 2.0 x16 HDCP Ready SLI
PSU: Thermaltake Purepower W0129RU 600 W ATX12V SLI Ready
Same problem is occurring as outlined in the following threads:
https://forum-en.msi.com/index.php?topic=119615.0
https://forum-en.msi.com/index.php?topic=120513.0
I've carried out the same out-of-box tests indicated in 119615.0 without success.
Question:
Is it possible to force the existing system to boot to the FDD where the BIOS upgrade (v 1.2) would be stored ready for use? If yes, kindly outline the necessary steps to be carried out and please point me to the correct BIOS upgrade link for this configuration. If all else fails, MOBO can be exchanged but if BIOS can be upgraded via this method, I prefer this approach. I don't have access to an alternative CPU, so that approach is far less than ideal. Thanks for your assistance.

Is it possible to force the existing system to boot to the FDD where the BIOS upgrade (v 1.2) would be stored ready for use?
Yes, in theory it is possible to try an AMI BIOS Recovery Flash. However, in case their are other problems that are not visible because of the current problem, it is rather risky. If there is a memory problem or something similar that is currently undetected, the system may crash during flashing and your board will be rendered useless.
Quote
f yes, kindly outline the necessary steps
What you need:
- you need an internal floppy drive (properly connected to the board and 100% intact)
- you need an empty & formated floppy disk (make sure you check it for errors before you use it)
- you need a PS/2 Keyboard
What you have to do:
- download the latest BIOS-Archive file from here:
http://global.msi.com.tw/index.php?func=downloaddetail&type=bios&maincat_no=1&prod_no=1373
- extract the BIOS File (e.g. A7380NMS.120), rename it to AMIBOOT.ROM [not AMIBOOT.120.ROM] and copy it to the floppy disk
- insert the prepared floppy disk into the floppy drive attached to the P7N SLI Platinum and Clear CMOS with main A/C power cable removed from PSU
- start the system and hit CTRL + HOME to force the system into recovery mode
If that does not work, try a different floppy drive & disk. Don't complain is the system crashes during flashing if the recovery flash starts (system stability is your responsibility).
If you can't get the recovery routine to start and read the AMIBOOT.ROM file from the floppy disk, you need to install a supported processor.

Help: can't overclock Q9300 - MSI P7N SLI Platinum !

I tryed everything, i just can't overclock Q9300...way ?. tryed alle beta bios..please help !!
Overclock only to 340 makes PC freeze
MSI P7N-SLI PLATINUM nForce 750i SLI
Intel Core 2 Quad Q9300 2.5GHz 6MB FSB1333
Arctic Freezer 7 Pro socket 775
Corsair DDR2 PC2-800 2GB CL4 kit XMS2 * 2 = 4 GB
Samsung Spinpoint T166 320GB 16MB 7200RPM SATAII
Asus GeForce PCI-E 8800GT 512MB
Antec Sonata 3 Earthwatt 500Watt HD + eSata front
All bios here i have tryed, but no luck:
http://forums.hardwarezone.com.sg/showpost.php?p=27386192&postcount=5
Somebody had luck to overclock Q9300 on P7N-SLI Platinum ? please post info

Try with mem settings auto and only adjust Vdimm to vendorspecs.
Did you try BIOS V1.1 from MSI : http://global.msi.com.tw/index.php?func=downloaddetail&type=bios&maincat_no=1&prod_no=1373
This did solve some memory issues.
If so try, if you can, QVL memory and see if problem persists.
Hope this helps , good luck and keep us posted
Also be sure that your on manual and not linked, this will give problems too, when fsb divider gets higher then memory divider.
Furthermore, by using non qvl mem, the NB and fsb vtt are very depending on eachother.
I had the same with my board , the only difference with yours is the cirque pipe cooling and an extra chip for yorkfield support , but it is do-able

Msi p7n sli platinum Maybe faulty?

I have built most of my rig only need to order a few more parts (hard drive, dvd drive), i decided plugged in everything to see if i can boot into the bios everything happily turn on like my fans the NB, SB and ram we getting warmer.
I couldn't see a image since i need to change my graphics adapter to pci in the bios(don't have onboard) then i noticed my keyboard wasn't turned on tryed 2 usb and 1 ps2 none of them worked.
Other help: I used 1 ram stick and it's not the power supply that's faulty tested it on another machine.
Could it be a faulty Cpu?
Motherboard fault?
What other problems could it be or should i wait untill i have a hard drive to try again?
My hardware is e8400.Msi p7n sli platinum.4 gb DDR2 Crucial Ballistix PC8500 1066mhz.
All help will be great thanks!

What kind of video card are you using?
What PSU are you using?
Clear CMOS with main A/C power cable removed from PSU and test with one memory module only.
Quote
What other problems could it be or should i wait untill i have a hard drive to try again?
The system does not need a hard drive or optical in drive in order to start-up properly. If everything is fine, you should be able to enter BIOS Setup without having any drives attached. Forget about drives for now.
If nothing changes, please test the board outside the computer case on a non-conducting surface with only one stick of RAM, a video card, your CPU and the power connectors attached to it (well, hook up a keyboard as well).

MSI P7N SLI Platinum CPU Power Socket

I have a MSI P7N SLI Platinum and I just noticed I dont have a 8pin power plug on my ATX PSU ( this PSU is in my AMD rig)
I've just had a go of trying out my MSI P7N SLI Platinum board as a computer shop said just insert the 4 pin plug you used on your AMD board near the CPU..
I questioned him about it leaving 4 sockets bare, he said it would be fine..
Well I've tried booting up the rig and I get nothing on the screen (No Signal ) checked all sockets (graphics card, cpu)
I do get a little red and blue light on the board and the CPU fan and graphics fan are running fine,, but no signal...
I'm using a Intel Pentium 4, 2.8 GHz Processor Socket 775 which I know is fine,,,
Any views on this "you can use a 4pin plug on the 8pin CPU power socket " ?
Could this be the reason my rig is not booting ?
THanks

"Any views on this "you can use a 4pin plug on the 8pin CPU power socket " ?"
Yes you can. Make sure that 4pin cable is connected properly at correct side of 8pin socket.
"Could this be the reason my rig is not booting ?"
Nop. You can plug 8pin CPU cable if you want to test opposite Should boot with both 4 or 8.
Read >>Posting Guide<<

Msi p7n sli platinum ram chips problem

ok i have a msi p7n sli platinum mother board, i've had it now for the past 2 - 3 years. I finally got around to upgrading the ram from 2xcorsair xms2 ddr2 1024mb ram chips to 2x corsair dominator 2048mb ram chips.
i have checked the motherboard specs the voltage and MHz arent a problem.
But when i use 2 of the new chips my computer wont load the boot screen a 10th of the time. When i use 1 of the new chips it runs all the time. I was thinking it maybe a problem with the bios, i have reset it several times to the correct voltage, as it doesnt automatically some times.
anyone have and idea what i can do to fix this.

Please give full system specs --> >>Posting Guide<<
Try running the RAM at 800MHz 5-5-5-15 1.8V 2T.

Help with ram slots on MSI P7N SLI PLATINUM

rig config:
MSI P7N SLI PLATINUM (MS-7380)
bios version: 1.3v
Q6600 quard core 2.66GHz
Zotac modded 9800GTX+ amped version
2x2 Gb DDR2 800MHz Kingston
500 watt (absolute) power supply (taken form an old HP workstation)
windows 7 X64
Everything's on stock setting
Its been almost 1 & 1/2 years since i bought this rig, and from first month itself i have been having problem with the ram. The problem is not with the sticks, its with the ram slots. There are different things that happen. Sometimes when i boot my system:
1) either, it wont start, i.e. no boot screen.
2) It will load upto windows startup screen, crash and restart in an infinite loop.
3) It will load windows, then crash after sometime.
4) If i run any memory diagnostic, it will give errors.
At these times, i take out my 2 ram sticks, tinker with them, place them in different combination of ram slots, try push them in, in a certain way, keep trying until it yields and it boots up again ( generally a process of 1/2 an hr to an hr). After this my system will work fine ( no errors on any memory diagnostic) and boot properly for a week or 2, maybe even a month, but then again the same problem happens. I know for sure that there is no problem with my dimms (have checked them in other system and they work fine), its something to do with ram slots, or memory bus-controller structure.
Recently the problem happened again, though my tinkering didn't help. My system only boots up if i place any of the ram sticks in the 3rd slot (the 1st orange one). It wont work for any other slot and neither will it work if i place both of the sticks together. I have tried resetting my bios as well cmos settings, but it has not helped. My mb is still in warranty, but if i give it for repair, it will be gone for a good month or so, which doesn't go well with me. If someone has any suggestions, or a way out, it will be highly appreciated. Please help!

Quote from: nellinil on 10-July-10, 10:27:51
yes the psu has a single +12v rail with 21A rating, but somehow i don't feel the problem is because of it. When my system successfully boots, it works properly. I can play or work on high performance softwares for any number of hours without fail, which ought not to happen if the psu is bad.
Hmm, you are ignoring the possibility that your PSU is "flaky" (that's a technical term)!!!! You've never had any gizmo where "sometimes it works and sometimes it doesn't work"?
If you don't want to buy a new PSU then at least beg-borrow-steal another one and see if your symptoms change.

MSI P7N SLI Platinum

Hello,
I have a mainboard MSI P7N SLI Platinum that doesn't boot. I connected it out of the case, tried different CPU's, different PSU's, different graphic cards, different memory modules ... all without success. When I connect the PSU a red LED goes on, when I try to boot it a blue LED goes on and the CPU cooler starts turning, nothing else happens, no beeps, nothing on the monitor ...
I also tried downloading the latest bios, put it on a floppy and named it AMIBOOT.ROM, than connecting an internal floppy drive and press ctrl-home while powering on (found this hint on the forum). Nothing happens, nothing on monitor, no activity on floppy drive (even tried different floppy drives and cables )
Does anyone know something else I can try?

Quote from: defrissen on 11-February-10, 23:21:02
Hello,
I have a mainboard MSI P7N SLI Platinum that doesn't boot. I connected it out of the case, tried different CPU's, different PSU's, different graphic cards, different memory modules ... all without success. When I connect the PSU a red LED goes on, when I try to boot it a blue LED goes on and the CPU cooler starts turning, nothing else happens, no beeps, nothing on the monitor ...
I had this same exact problem today. All seemed to work but nothing on monitor. I first thought my graphics card is the issue, but the fan was turning so i decided not to think that was it.
I had a dvi to vga adapter on the other end of the graphics card cable, so i was thinking if that was the issue. I changed the cable to dvi/dvi and WOW, it worked!!!
I dont know if this is the MSI mother board issue or my graphics card CLUB 3D 8800gt, but that fixed it and it has been on for 5 hours now.
But what i came here to ask was the on board LEDS. Is it normal to have RED and BLUE led?
The red led looks like it's a wrning of some kind but it comes on when you turn on the PSU. So is it ok to have these lighting?

MSI P7N SLI Platinum Compatibility with Dominator PC10000

Hello forummer,its been a while since I last posted..I wanted to ask
I wanted to buy a MSI P7N SLI Platinum 750i motherboard and wonder if it fits my Corsair Dominator DDR2 1250MHz PC10000..
I read reviews that the most it can support is DDR2 800,hmm can it support the RAM ?thanks for ur help guys

Quote from: asamkipas on 15-March-09, 16:13:51
Hello forummer,its been a while since I last posted..I wanted to ask
I wanted to buy a MSI P7N SLI Platinum 750i motherboard and wonder if it fits my Corsair Dominator DDR2 1250MHz PC10000..
I read reviews that the most it can support is DDR2 800,hmm can it support the RAM ?thanks for ur help guys
DDR2-1250 is an overclocking rating. The memory modules should run fine @DDR2-800. Maybe you can stably overclock the modules to higher speeds, however, nobody can really guarantee you that those sticks will be able to operate @DDR2-1250 (625 MHz) on this board/chipset.

MSI P7N SLI Platinum and OCZ DDR2 PC2-6400 SLI-Ready Edition

Hello,
I have a MSI P7N SLI Platinum nForce 750i SLI motherboard and I would like to inquire if it is fully compatible with OCZ DDR2 PC2-6400 SLI-Ready Edition memory? Firstly, I do not seem to get the correct timings with the default settings, speed is not very good, after 5 hours of running Memtest86+ there was 30 errors. I have never had the memory crash and games seem to run fine, but the memory feels much slower than it should be. Is the memory supposed to work fine with this motherboard and I'm just imagining everything? I don't know if I'm also supposed to be worried by the errors Memtest86+ returned?
Thank you in advance for any help.

Quote from: Del UK on 07-September-08, 05:44:14
If memtest returned errors, yes
Well, there does not have to be a problem with the memory just because it returned errors. There could be many other explanations why there are errors.
Quote from: Jack the Newbie on 07-September-08, 08:04:45
Jacobl, please post full system specs. Read the >>Posting Guide<< to get an idea of the details you should provide.
How many modules of what capacity do you have? What are your current RAM-related BIOS settings?
If you have more than one stick of RAM, please test each stick seperately with memtest86+ and see if the errors are caused by one of the sticks only. Otherwise there is no way to tell if there is a compatibility problem or just a faulty memory stick.
Please post a link to the OCZ product site and also a screenshot of the CPU-Z "SPD" tab.
I have this memory: http://www.ocztechnology.com/products/memory/ocz_ddr2_pc2_6400_sli_ready_edition_4gb_dual_channel.
This is the rest of the components as instructed by the forum post you linked to:
Intel E8200
MSI P7N SLI Platinum
OCZ DDR2 PC2-6400 SLI-Ready Edition 4GB Dual Channel
Gigabyte Geforce 8800GT 512MB PCI
500GB Western Digital SATA
SATA DVD burner
Windows XP SP3
Antec 500W PSU
I usually troubleshoot components step by step - eliminating all possible reasons until I have found the solution. My first step was to post here to find out if there are any known compatibility issues with the motherboard and memory. I adjusted the memory timings with a slight overclock because the motherboard did not load the default timings by default. I will start by adjusting the BIOS settings, check if the memory is inserted into the right DIMM slots and then test the memory sticks one by one. But to answer my own question: I think the motherboard and memory should have no compatibility issues and it must be something else.
Quote from: Freestate on 07-September-08, 23:06:36
I have the OCZ 6400 Fatal1ty modules 2x2 GB that is very similar of the ones you ask.And they are running perfectly but i must set the epp latency and voltaje values in BIOS! The simple modules of ocz are in the memory compatibilty list i thought that the SLI and Falal1ty modules are just the same with a little boost.
I had to set the right timings also. As far as I know, the SLI and Fatal1ty modules are probably the same, just with a little boost. I think it would be very strange if a module with the name "SLI-Ready Edition" and a Nforce 750i motherboard would not be compatible together.
Anyway, any other advice on what steps I should take? I assume by now that the motherboard and memory should work together without problem. Sorry if I started out bad by not following the posting guidelines on the forum.

MSI P7N SLI PLATINUM 750i Wont Power UP!!

i have an MSI P7N SLI PLATINUM 750i which was working perfectly but one day it just wont power up for some reason. my configs are
MSI P7N SLI PLATINUM 750i
Core 2 Quad Q9550
MSI Nvidia 8800 Ultra HD OC
4 Gb DDR2
1T WD HDD
PSU 750W Cougar
i have tried every thing clean the pc,changed every thing but it still wont power up i tried another board with the same configs and it powers up just to make sure the problem is in the MB The red light on the motherboard stays on thats means there is power running thorough the MB. it still under warranty but the problem is i can reach the MSI HQ here in egypt to fix it or change it so any ideas?

well i have reported my issue to MSI Customer Support exactly like that:
Quote
i have an MSI P7N SLI Platinum / P7N Zilent which was working perfectly but one day it just wont power up for some reason. my configs are
MSI P7N SLI Platinum / P7N Zilent
Core 2 Quad Q9550
MSI Nvidia 8800 Ultra HD OC
4 Gb DDR2
1T WD HDD
PSU 750W Cougar
when i press the power button nothing happens.its still under warranty but the problem is i can reach the MSI HQ here in Egypt to fix it or change it so please advice about the name and the location of the MSI HQ in Egypt and notify them about my situation and to contact me regarding my problem
so do u think that they will replay and advise about the issue?

MSI P7N SLI Platinum (MS-7380)

Yesterday i got new MSI MB from my friend that work at MSI distro. MSI P7N SLI Platinum
The BOX
Inside the box, i got : Quick Guide, Manual Book, 2 copy CD Driver for XP and VISTA , SLI Bridge, 1 IDE Cable, 1 FDD Cable, 4 SATA Cable, 2 SATA Power Cable and M-Connector
MSI P7N SLI Platinum (all solid caps.... )
4 Slots Dual Channel DDR2 533/667/800, max at 8 GB
2 IDE and 4 SATA II
3 PCI-E X16 (the mazarine slot support PCI-E 2.0 x16 and the blue slot support PCI-E 2.0 x8), 2 PCI Slots
Sound Chipset
LAN Chipset
E-SATA Controller
I/O
Clear CMOS
NB Chipset...Nvidia 750i
SB Chipset...Nvidia 430i
PCI-E Expander....Nvidia 200
Around CPU Socket

AM3
Crysis 1024x768
Crysis 1024x768, 8x AA
Crysis 1280x1024
Crysis 1280x1024, 8x AA
SuperPi 1MB
SuperPi 8MB
SuperPi 32MB
Orthos
PCMark 2005

MSI P7N SLi Platinum Edition Problem with Quad Core.... Missing 2 Cores.. Xp Vis

QUAD CORE READY BUT MISSING 2 CPU CORES.
Im usuing p7n-sli platinum, from msi p35... Now i cant see my 2 cpu cores..... Im only seeing 2 cores? Does this p7n-sli platinum supports quad core? Please help....
Would there be any update? Patch?
P7n s

What CPU revision you have?
Provide screenshot from CPU-Z ===> http://www.cpuid.com/download/cpuz_144.zip
P.S: Topic Locked, since new topic has been opened for the same problem: https://forum-en.msi.com/index.php?topic=115100.0
P.S2: Topics not merged because will cause confusion for future readers, since both topic starters are different persons, but they are talking about the same PC.
P.S3: In short topic continue here: https://forum-en.msi.com/index.php?topic=115100.0 , but with real mainboard's owner.

Re: MSI P7N SLI Platinum start problem

I am also having the same issue. All of my bells and whistles will turn on but no monitor display. I just got a new PSU and that didnt work. I have two Geforce 9800 GTX+ vid cards to test with and the power cable to the CPU is plugged in. I have had this problem for about a week but if I hard reset about 20 times it would eventually restart. Now it just wont turn on...
MSI P7N Platinum Sli
Intel 8500
9800 gtx+ SLI
4 gb ram
Win 7 pro 64 bit
800 W OCZ PSU
500 GB Western Digital

Don't hijack even if you think you have a similar problem. Topic split.
>> Please read and comply with the Forum Rules <<

MSI p7n sli platinum artefact problem...

Hello
I have the 1.2 offcial version of te MSI p7n platinum. I have no video corruption but i have another problem . I don't know if it is a bios probleme or not .
I have a MSI 9800GTX+ with 4G CORSAIR DDR2 (800Mhz) and a intel E8400. When i launch 3dmark06 it crash . Windows tells me that the nv4_disp has ecountered and error and i have to restart my computer. I precise that my GPU , memory are stable and i have installed the latest drivers of my 9800GTX+. I installed the 15.23 nforce drivers too .
Another strange problem is when i want to play crysis i have vertical artefact. It doesn't appear in video like other but but in Crysis lol . My others game runs well , this is only crysis and 3dmark06 who shows this vertical artefact.
Another strange problem is when i install a game. If i launch just after the game i have many artefact . I restart the computer and no artefact for the game. An idea why Huh?
What do you think it's a BIOS problem or what beacause since june08 i can' resolve this problem. This problem made me crasy beaause it's very strange and i can't find a solution. It can be an incompatibility or the BIOS Huh
Please help me. ( For my PSU it's a cooler master 1000W)

I have a 4G Corsair (800Mhz) . I have done a Memtest . 4 hours with 5 pass without errors . I know that 10 pass is the best but i think that my memory is not the problem. I am running windows XP SP3 . I have tried the first time when i installed my motherbord the driver included in the CD . i thing that is the same of your link ??? I was having the same probleme.
I have launch orthos for 4 hour without probleme . I have 2 HDD SATA. The first HDD have windows SP3 and some games and the second HDD have other games too .
I have try something yesterday . I have change the sata placement of my HDD . I made the First disk in sata 2 and the second in sata 4. I launch a 3dmar06 and it works well . Bt it was jut a time because when i relaunch 3dmar06 it crash . There is a specific thing to do if we have 2 hDD or do i have to place it in SATA 1 and 2 ??? It can be my driver SATA wich are bad or my HDD are bad too .
When i was having this strange problems i have tried and old card , the 7800GTX . 3dmar06 run without any bug . i was thinking that it was my GPU but not because it work in another computer. My memory frequency is enough for my computer ?? The clock of my MSI 9800GTX+ is 760Mhz .
Do i have to reinstall Windows XP ??
Thanks for the help.

MSI P7N SLI Platinum Freezes using USB Device

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