MSi R5850 Twin Frozr - Video Hardware Errors

I seem to be getting this more and more often. Happens at various times, working, web, gaming...no consistency to it.
The error:
Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name:   LiveKernelEvent
OS Version:   6.1.7600.2.0.0.256.1
Locale ID:   1033
Extra information about the problem
BCCode:   117
BCP1:   FFFFFA8003D034E0
BCP2:   FFFFF88003D9440C
BCP3:   0000000000000000
BCP4:   0000000000000000
OS Version:   6_1_7600
Service Pack:   0_0
Product:   256_1
My system:
Intel Core i7 2.8 Ghz Processor, Gigabyte P55M-UD2H Motherboard, Antec Earthwatts 650 Power Supply, MSI R5850 Graphics card, 4 Gigs of Patriot Ram, Samsung 1TB Hard Drive. Asus 24" display. Windows 7 64 Bit Ultimate
I have tried removing the drivers and reinstalling. I have tried driver sweeper to remove them. The card is not overclocked. The system CPU is not overclocked. The card does not appear to be running hot. CCC reports temps around 28c. CPU runs around the same temp at idle.
I have run Virus, Malware and Spyware scans. Registry checks.

Update:
After two days of limited use I can report no video hardware errors until this morning when I went in and changed the sleep settings.
It was set to sleep the monitor in 10 minutes and put the computer to sleep in 30 minutes. It was also set to require a password at wakeup.
These were the default settings after the Windows 7 install.
The failures happened within 2 minutes of each other and I was not at the computer. It looks like the driver tried to recover and then failed again 2 minutes later. When I tried to wake the computer it was locked up. Blacks screen butI could seethe cursor. I had to force a restart.
I have gone back and restored the sleep defaults to see if the problem goes away.
Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name:   LiveKernelEvent
OS Version:   6.1.7600.2.0.0.256.1
Locale ID:   1033
Files that help describe the problem
WD-20110111-1908.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
BCCode:   117
BCP1:   FFFFFA80038F1490
BCP2:   FFFFF880041A9008
BCP3:   0000000000000000
BCP4:   0000000000000000
OS Version:   6_1_7600
Service Pack:   0_0
Product:   256_1
Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name:   LiveKernelEvent
OS Version:   6.1.7600.2.0.0.256.1
Locale ID:   1033
Files that help describe the problem
WD-20110111-1911.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
BCCode:   117
BCP1:   FFFFFA80038EA4E0
BCP2:   FFFFF880041A9008
BCP3:   0000000000000000
BCP4:   0000000000000000
OS Version:   6_1_7600
Service Pack:   0_0
Product:   256_1

Similar Messages

MSI R5850 Twin Frozr II - idle fan speed

I have question...
Card has 28°C in idle, but fan has 3300rpm, 55%. is it normal? it's too loud for me, i know there is option use msi afterburner...but I just want to know if it's okay.

Quote from: Svet on 29-January-11, 21:58:29
Explain the issue to msi tech here: http://support.msi.com/
they can send you updated vbios to resolve it
Quote from: ewarwoowar on 29-January-11, 22:02:10
I've tried the live update utility and it doesn't pick up any new BIOS for it.
No where else I can get them from as its saturday and they only reply monday-friday
If the card is working fine otherwise, then have some patience and contact MSI support for the updated BIOS, as Svet already recommended.

R5850 Twin Frozr II Buzzing

I have just purcashed one of these cards and it is buzzing like mad when running anything like games or benchmarks. The card seems to run ok apart from being very loud. It states on the box that these cards are 0db silent and no cap whine but this one is whinning quite a bit.. ?
Is this normal or do I need to get it replaced...
Cheers
Pc spec
# AMD Phenom II 955 @ 4ghz
# MSI 785G mainboard
# Corsair XMS 4GB DDR 3 (2 x 2GB)
# MSI R5850 Twin Frozr II 1gb
# 4 x Samsung F3 1tb
# Win 7 pro 64 bit
# Corsair TX650 650W

Quote from: MOOGLEYS on 03-April-11, 01:32:09
Thanks for your reply. Its deffinately coil buzz it changes frequency with different loads. After searching google it seems to be quite common on these cards...
hi, i have the same sounds with the new vga R5850 Twin Frozr II..

Teazers of MSI N465GTX Twin Frozr II Video Card

Just right after testing the reference design MSI N465GTX video card, here just what showed up today. MSI N465GTX Twin Frozr II . I did not expect that MSI had this came out early for retail and was really excited to try it out. Here are some teasers pics.
The box is still the same where you can open up the front cover and see a brief explanation about the Military Components (Hi-c Cap, Solid Chokes & Solid Caps), Super Pipe and MSI Afterburner.
Now for the package bundle, you have:
•Manuals and Software CD which includes drivers and some utilities
•2x 4pin to 6pin power connectors
•Monitor adapters such as DVI to HDMI, DVI to VGA and Display port to HDMI
MSI done a great job here putting MSI logo and Twin Frozr II name on the top side of the card. Once installed in your rig. MSI name can be easily see
I never get tired looking at the Twin Frozr II cooler. Great job here MSI. Thick heatpipes!!! The Best!!!!
Rear ports. Two DVI connectors and one display port.
Upon testing the card. I overclocked it right away and tried a higher OC than the reference MSI N465GTX that I just previously posted here. The Twin Frozr II version was able to perform at a speed of 880MHZ core/ 1900MHZ mems and it was still stable. If I just have more time testing the card I think this can go as high as 900mhz for the core and maybe 2000mhz for the mems.

I've been quite fond of the Twin Frozr since I got it on my N260GTX OCSP.
Varti, do you mean a case badge? I haven't seen one from MSI since I got one with my TV@+ several years ago.

Please help, constant video hardware error !

Please help, I can't find the problem. Am on windows 8 for a while now and I check my event viewer from time to time and I found several error massages that exists in my event viewer and the latest was while watching a movie on windows media player here the details. (I didn't have any problem while gaming even the GPU temp are idle due too every game requirements)
Source
Windows
Summary
Video hardware error
Date
‎27/‎06/‎2013 07:10
Status
Not reported
Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name:   LiveKernelEvent
OS Version:   6.2.9200.2.0.0.256.48
Locale ID:   2057
Files that help describe the problem
WD-20130627-0710-01.dmp
sysdata.xml
WERInternalMetadata.xml
Extra information about the problem
BCCode:   141
BCP1:   FFFFFA800FF394D0
BCP2:   FFFFF880077772B0
BCP3:   0000000000000000
BCP4:   00000000000015C0
OS Version:   6_2_9200
Service Pack:   0_0
Product:   256_1
I want to know what happened to my card?!! did the 320.18 driver damage my GPU??!!! I cant specify what is the problem is it the card or a conflict or what I am getting nuts here please help.
This is the error from Windows Media Player.
Description
Faulting Application Path:   C:\Program Files (x86)\Windows Media Player\wmplayer.exe
Problem signature
Problem Event Name:   APPCRASH
Application Name:   wmplayer.exe
Application Version:   12.0.9200.16420
Application Timestamp:   505aa40e
Fault Module Name:   nvd3dum.dll
Fault Module Version:   9.18.13.1422
Fault Module Timestamp:   51427c76
Exception Code:   c0000005
Exception Offset:   00773806
OS Version:   6.2.9200.2.0.0.256.48
Locale ID:   2057
Additional Information 1:   5861
Additional Information 2:   5861822e1919d7c014bbb064c64908b2
Additional Information 3:   f3d5
Additional Information 4:   f3d5be0cad2787556264647dc02181c3
My sys:
i3-3220 CPU 3.30GHz, Cooler Master Hyper TX3
CORSAIR Vengeance 8GB 2 x 4GB DDR3 1600
WD Caviar Blue 1TB SATA 6Gb/s WD10EZEX
MSI N560GTX-Ti Hawk (driver 314.22)
Monitor ViewSonic VX2240w 22" 1680x1050
ASUS P8B75-V Intel B75 SATA 6Gb/s USB 3.0 (latest bios update)
HEC Cougar Evolution, 3 fans
PSU XFX Core Edition PRO550W

Another thing I do get this error randomly with other apps like Firefox 22 and Skype too which is strange. my S/N : 602-V260-050B1201119526.
This error is from Skype
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path:   C:\Windows\SysWOW64\WWAHost.exe
Problem signature
Problem Event Name:   MoAppHang
Package Full Name:   Microsoft.SkypeApp_1.8.0.111_x86__kzf8q xf38zg5c
Application Name:   praid:App
Application Version:   6.2.9200.16420
Application Timestamp:   505a90d6
Hang Signature:   d908
Hang Type:   2097152
OS Version:   6.2.9200.2.0.0.256.48
Locale ID:   2057
Additional Hang Signature 1:   d908164defd45e704df38cec71cdb6e9
Additional Hang Signature 2:   db7a
Additional Hang Signature 3:   db7a68a61e111f839b8a39fd0e33855c
Additional Hang Signature 4:   d908
Additional Hang Signature 5:   d908164defd45e704df38cec71cdb6e9
Additional Hang Signature 6:   db7a
Additional Hang Signature 7:   db7a68a61e111f839b8a39fd0e33855c
Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name:   LiveKernelEvent
OS Version:   6.2.9200.2.0.0.256.48
Locale ID:   2057
Files that help describe the problem
WD-20130626-0316-01.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
BCCode:   141
BCP1:   FFFFFA8007997010
BCP2:   FFFFF880069D42B0
BCP3:   0000000000000000
BCP4:   0000000000000150
OS Version:   6_2_9200
Service Pack:   0_0
Product:   256_1

MSI R6870 Twin Frozr II Random Crashes

Hello,
I have had an MSI R6870 Twin Frozr II video card for the past year, and it has been operating without problems for most of that time. I have been slowly upgrading my computer over past 5 years, but keeping the same motherboard and CPU. A few months ago I started having issues with it:
While playing video games or browsing the internet the video drivers crash and recover after a few seconds at random times, approximately once every half an hour. 30% of the time, the card crashes and doesn't recover at all, with a black screen, prompting a restart of the system.
Last month I have rebuilt my PC: kept the same the video card, 750W power supply (both 1 year old) and all my hard drives. I reinstalled the same version of Windows 7. I made sure to take precautions against static in the process. However the problem persists.
Because I have my power button set to a restart, I am able to have the computer perform a soft reboot every time when the screen goes black, rather than forcing a hard reset, so to me this means the new CPU, Motherboard and RAM are working OK. Also on occasion switching my monitor cable between the two DVI outputs brings the image back.
Here are some of the other things I have tried so far unsuccessfully:
Updating the motherboard and bios drivers to the latest version
Using a tool to delete and reinstall latest ATI drivers (12.9)
Using ATI beta drivers (12.11b)
Using both windows and 3rd party memory check tools (both came back OK)
Changing RAM settings from 1600 to 1333.
Underclocking the video card (although it runs pretty cold and I have a dedicated fan installed right underneath it).
I will welcome any other suggestions.
Thank you in advance,

Here is an update on my situation:
I went out a bought a new PSU, Antec HCG-620M, but the problem didn't go away. I'm still trying to keep up with the latest drivers. However most games that require high performance (i.e. Witcher 2 out of the older, more stable games) remain unplayable due to fairly regular random video card crashes. Older games with lower specs play fine though. I have also been running SpeedFan in the background and have seen an occasional spikes in the video card's operating temperatures (as high as 81C) but crashes occur at any temperature.
Help would still be appreciated.
Thanks,

Noisy Fan on MSI N580GTX Twin Frozr II

Hi Everyone, I am a new user to this forum so I am sorry if this is the wrong section to post this question. I didn't see a section devoted to hardware issues.
The fan closest to the vent on my MSI N580GTX Twin Frozr II is now making a low hum. There is no obstruction so I think it is just the fan wearing itself out. The card is about 1.5 year old. I think the warranty is 2 years. But I am not familiar with the process. Is this covered under warranty? or is this considered normal wear and tear?
Thanks for any help.

depend, if there is a physical damage, the warranty will be void.
can be performed paid repair instead

MSI R7950 Twin Frozr III Temp Issues

I have been having issues with my video card (MSI R7950 Twin Frozr III) under load and previously even while idle with temperatures being way higher than they should be. Browsed many forums and it was suggested that I change the thermal paste, which fixed part of the issue (The video card under "normal" load went from 95C to 75-84C while at 90 to 100% load the temperatures rises back up to the 90s). Before changing the thermal paste, the idle temperatures were around 60, under regular load a little over 90 as stated previously.
The video card runs perfectly otherwise which has me thinking it's most likely a problem related to the heatsink and cooler itself.
I'd personally rather avoid RMA if possible so my question is, is it possible for a cooler/heatsink to cause such a high temperature issue and if so, would purchasing an aftermarket cooler fix the problem or could there be other issues leading to the high temperatures other than the cooler/heatsink itself?
Thank you for your time.
In case this is relevant in any way:
Intel i5 750 OC'd @ 3.74GHz
ASUS P7P55D-E Pro
Antec EarthWatts 750W +3.3V@25A, +5V@25A, +12V1@40A, +12V2@40A, +12V3@40A, +12V4@40A, -12V @ 0.5A, [email protected]
CORSAIR XMS3 2x4GB CMX8GX3M2B1600C9
WD Caviar Black 1TB 7200RPM 32MB Cache SATA 3.0Gb/s
Windows 7 Ultimate 64 Bit.
Catalyst 12.4

After flashing to this vbios, I seem to have gained performance, but the card also seems to be running a bit more hot which could be affected by me being in a different area in the game or slightly higher temperature in my room around the computer, etc.
I haven't tried changing drivers lately, had before when I first was faced with this temperature problem (Have been busy for a while and never bothered trying to figure the issue or try reapplying thermal paste to see if it would fix it until I got time for it recently). I tried both AMD's official drivers, the drivers I had at the time for my 4890 as well and the MSI auto-update software, none of which seemed to fix the heat problem.
If you believe I should try drivers now and see if it can fix the problem once again I don't mind trying.

MSI - R6870 - Twin Frozr II - Is this too hot?

I think there is something wrong with this card of mine. I noticed that the idle temps were high. Way too high. I opened the case, latest ati 11.11 drivers, outdoor temperature of 20 degrees C, this card is idling around 62 degrees C. As demonstrated here:
If I force the fan to 80% it will drop down to about 55 degrees.
Is this card faulty? Seems unusually hot for something that's meant to be extra cool.

I use MSI AfterBurner program. You can preset the Fan. I place mine on AUTO , other option is set to 50 percent fan speed which will also keep it within a good Temp. or User Control and Scale your temp settings.
. At 100 percent Load running for 30 minutes to 1 hour have yet seen my HD 6870 Twin Frozr II (OC) version hit 70c. Usually at 60 -65c. But if you ever get near 90c or above ... then problems are arising.
My pc system with the MSI cards don't like the AMD Catalyst Drivers or even those from MSI. I have to play around finding which DRIVER from which Catalyst 10.XX or 11.XX performs the Best.
All I know is that AMD/ATI has left the HD68xx series in the dust as Has Been graphic cards and leave the customer the worries of finding a Driver that works.
I have CrossFire configuration but the DirectX 11 says my cards don't support DirectX 11. Using one of the earlier Drivers, I will be able to use DirectX 11 but then I don't have CrossFire.
So go figure .... 1 Driver will work for one thing but not the other. Beware that some will cause Artifacts or Green Screen or Screen Freezes (Locks Up) or even cause your Computer to Crash (get a error) and Dump.
AMD don't care about supporting the HD 68xx series. Get a chance go with HD6950's or 6970's. I'm tired of the ATI/AMD games. In May 2008 went with ATI HD 3870's and worked well until one fried in December 2010 for unknown reasons.
So I replaced them with HD6870's hoping for great Drivers. So disappointed now that it's been a year. My next PC rig going back to nVidia.!!!! Sure nVidia cards get hotter (power hogs) but they're more reliable and lasted longer than the AMD/ATI cards. No wonder nVidia is #1 --- 99 percent of the time. Well we do need AMD competition to keep nVidia prices down.
my rig:
Thermaltake Armor Plus full tower, Gigabyte GA-X48T-DQ6 mobo, Intel e-8500 3.16GHz CPU, OCZ PC3-2000 (1600) 2x2GB memory, Zalman ZM850 850watt power supply, Zalman CPS-9500 CPU cooler,and MSI HD6870 Twin Frozr II (OC) in Crossfire ... replaced the old Sapphire Toxic HD3870's. Use Dual Boot OS's Vista Ultimate 64 bit and Windows 7 64 bit.

MSI N260GTX Twin Frozr Info

Hello...
I just bought an MSI N260GTX Twin Frozr, but i am not an expert in video cards, so i would like someone to tell me if it is a good purchase.
i have notice a brief loud (fan) noise everytime i turn on my pc, and i dont know if it is normal.
is it necessary to atach the 2 pci-e power connectors?
i have noticed MSI has several 260 GTX models, wich one is the best?

When PC is 1st switched on all of the fans start up at full speed so nothing to worry about. I have a 260 OCSP Twin Frozr and it is a good card, I don't use it now because of the 465 Twin Frozr ll now in use. Yes you must have both 6 pin plugs connected. If your PSU has only one PCIe 6 pin then use the 2x4 pin MOLEX to PCIe 6 pin adapter that came with VGA for the other one. You should be happy with the one you bought.
Edit: Forgot this part, most people use the latest NVIDIA website drivers.

MSI N580GTX Twin Frozr II/OC BSOD crash under low load.

MSI N580GTX Twin Frozr II/OC
Motherboard: ASUS P8Z68-V LE LGA 1155
Windows 7 Professional 64
Basically my computer gets a BSOD whenever it's under low load. Like just using an internet browser or word processing program.
Even if I just turn my computer on and leave it on the desktop it will just BSOD.
It never crashes when I am playing a video game. In fact in order to keep my system running without a BSOD I run a game in the background so it won't crash when I browsing.
I took out the card and I have not had any issues. So I thinking perhaps this might be a weird issue with the LucidLogix Virtu (Universal Switchable Graphics) - Auto Switching between Integrated Graphics and the Card.
The bugcheck was: 0x0000001a (0x0000000000041790, 0xfffffa8004637a90, 0x000000000000ffff, 0x0000000000000000).

Which Nvidia drivers and which browser are you using ? >>Posting Guide<<
If you look on the NVidia Forum, you will see that this is quite a common complaint from numerous users and not particular to any specific manufacturers card. For some, drivers solve the issue, others a slight increase in core voltage solves the issue.
http://forums.nvidia.com/index.php?showtopic=215256&hl=browser crash&st=0
I can suggest that you use Afterburner and test the card at stock 772 MHz core to see if it does the same. Then test the card at its factory clock and increase the GPU core voltage by about 30 - 50 milli Amp. See if any of those solves your problem. What are your temps like ?

Msi r6870 twin frozr ii (Blue screen to no screen)

Hello everyone, today i installed my msi r6870 twin frozr ii and right when my computer was downloading the driver it crashed to blue screen and now the computer will turn on at high speed but it wont slow down like usual start up and the screen wont show a signal. Anyone have an idea about what this is? Thank you so much for helping!

I cannot believe that re-installing the original / previous Video Card before the new HD6870 that you still get a Blank screen or " No Signal " message.
When you First Power Up the computer Don't you get a Start Up Screen where as you can press F4 or the " Key to get to BIOS " and then Reset things to DEFAULT.
The video card should be Identified as VGA compatible (no AMD Driver required ) by the Operating System itself.
The only other thing I can think of is somewheres a Major File got Corrupted. If you have a RESTORE disc that came with the computer please use it.
If you have an OS (guess you might be using Vista or Windows 7) OEM disc , use the REPAIR feature ... place the OS disc in the optical drive and let it Boot.
Do Not Reformat your Hard Drive as you will lose all your Data, including programs, pictures, etc: Unless you have an Backup or don't care as nothing is relevent/important and can be replaced.

MSI GTX580 Twin Frozr II too hot?

Hi
Just purchased an MSI GTX580 Twin Frozr II (800 mhz clock). Noticed the temps seem rather higher than what I expected. With case open, Idle temps are around 42C but running (45C case closed) (ambient temp is about 18-19C) Witcher II the load temps were getting up to 88C (95C with case closed and fans at 85%). This was after about 15mins. Now, correct me if I'm wrong, but the load temps with case closed (95C) are getting rather close to the chips max 97C where it starts to down-clock. So, is my Card faulty?
Steve

Hi,
Just a quick update. Did some experiments last night. Laid the computer on its side and held a 120mm fan directly over the video card. Idle temps went down to 36C from 42C. I then ran furmark at 1920 by 1200 res extreme burn-in. Temps never got higher than 81C. Do these temps seem normal or are they still higher than what they should be? The heat sink on the video card gets extremely hot to touch at load, so plenty of heat is being transfered. The case, by-the-way, is a Lian-Li V1000 plus which has the motherboard placed in an upside-down config, so that the video card is at the top and processor below. This it got me thinking that air is getting trapped at the top and the venting fan isn't strong enough to pull the hot air out quick enough.
S

Msi r7950 twin frozr

hi was wondering if anyone could help please i have ordered a msi r7950 twin frozr oc
and i was wonder if my system and power supply would work with it i have searched internet still a bit confused
also am i right with that pcie 3 graphics cards are backwards compatable with 2.0 slots.
my system is
msi p67a-gd65 b3
intel i5 2500k
duel corsair veng ram 2x4 gb
kuhler h20 620
corsair tx750 v2 which has one 12v rail 62amp
would the be good enough please help

Quote from: flobelix on 31-July-12, 00:41:26
The 7950 Twin Frozr 3GD5 uses a custom board design (besides better quality) made for more oc ability. Therefor it is able to consume more power than a reference board only having 2 x 6 Pin
The PEG Slot will allow up to 75 W power consumption while a PCIe 6-Pin will add up to 75 W. So reference board with 2 x 6 pin will be a allowed to consume 225 W power in total (75 W + 2 x 75 W)
An 8-pin PCIe will allow 150 W power consumption what allows up to 300 W in total of power consumption resulting in more headroom for oc on your card.
Yup correct, just remember to add other hardwares like 2500K with 95watt TDP, HDD, Optical Drive and other minor parts like fans

MSI R7950 Twin Frozr 3GD5 V2 or V2/OC?

I just bought a MSI R7950 Twin Frozr 3GD5 V2/OC. That should have a standard core speed of 880Hz Now when I look in "AMD Vision control center -> Information -> hardware"
Then I see that my core speed is 800Mhz it should be 880Mhz. Do I have a V2 or a V2/OC? serial:602-V277-06SB1210136267
Fabrikant grafische kaart   Powered by AMD
Grafische chipset     AMD Radeon HD 7900 Series
Apparaat-id   679A
Leveranciers-ID   1002
Subsysteem-ID   2771
Leveranciers-id subsysteem   1462
Grafische-busfunctionaliteit   PCI Express 2.0
Maximumbusinstelling   PCI Express 2.0 x16
BIOS-versie   015.020.000.000
BIOS-onderdeelnummer   113-C3861300-X01
BIOS-datum   2012/05/24
Grootte geheugen   3072 MB
Geheugentype   GDDR5
Core in MHz   800 MHz
Geheugenklok in MHz   1250 MHz
Totale geheugenbandbreedte in GB/s   240,0 GB/s
On the product sticker is only mentioned: MSI R7950 Twin Frozr 3GD5 V2
There is a sticker of Live Update on the box and below it is a marked OC..... ???

Quote from: madmecca on 30-January-13, 20:32:26
I have MSI 7950 oc/v2 mine is 880 mhz
what's s/n of your card?

MSi R5850 Twin Frozr - Video Hardware Errors

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