MSI R9 280x fan failure

Hi!
I have 2 MSI R9 in crossfire
I can see 3 out of 4 fans... are dying.. 2 stops.. and I have to manually start spinning them by hand and 1 other is really wobbly!
is it possible to send me replacement fans so I can replace them myself?

No. The complete graphics card(s) need to be RMA'd through your reseller or MSI Service Center depending on the area you live.
  >> MSI Contact <<

Similar Messages

  • Was researching the MSI R9 series fan failure plague when...

    I found this thread: https://forum-en.msi.com/index.php?topic=177493.0
     Had to sign up just to laugh at the morons. Bitcoin and mining are criminal? Damn, guess that means MSI shouldn't deal with Tiger Direct. What's more likely? MSI hates bitcoin only when it comes to support. The sales they will take, failures due to constant use cannot be condoned.
     Whats worse is the price they're charging for the fans. Clearly profitable to include bad fans, refuse to RMA a card due to "mining" or rather OpenCL use. Here's hoping they don't ban Folding@Home.

    Well, as there is no use referring to a thread more than a year old and starting a thread with no technical query there is no point keeping this in vga section. Besides none in the linked thread had been an official MSI position as everyone who posted including the moderator were volunteer users. If wanting to complain about MSI service policy or ask questions about MSI marketing issues contact MSI directly. >>How to contact MSI.<< 

  • Msi-8861 mx440 fan failure chip heating

    Hi,

    I 've had the same problem... returned the card after 1 month...
    msi fan a sometime quite tricky... My fan made a LOT of noises... thats why I returned it...

  • Msi N460GTX HAWK Fan Failure

    I have two N460GTX HAWK's.  They're in SLi.  One of them has had one of the two fans fail.  The fan is seized up.  For the last couple weeks I've been hearing what sounded like rattling case metal inside my computer.  Since the computer is 5 years old I thought nothing of it.  Besides I've had case rattle before and just wedged some cardboard spacers in to stop it.  Another thing I noticed was my primary graphics card seems to have been getting hotter than normal.  A few times the loud beep these cards make when their temp is approaching the limit has occurred.  I now see that one of the fans must have been failing.  To compensate for the temperature, I would just manually crank up my system fan and that seemed to work.
    I seem to remember on September 16, 2010 when I bought this card that they came with a 3 year warranty.  Would this fan issue be covered under that warranty?
    Also, I don't see the N460GTX HAWK as being sold by msi (or maybe anyone) anymore.  Should this become a RMA issue, would it be possible to get an exact replacement?
    Today when I started my computer up, I had no video to my monitor.  I switched my monitor cable to my other cards DVI output and the video worked again.  My question is, if one of the fans fail on the N460GTX HAWK will the card stop working (to protect itself)?  The card with the bad fan couldn't have been hot yet since I had just turned the computer on.  Also the video was working just an hour or so before this.

    I had not thought about the vrm temperature.  I have a Logitech G19 keyboard and I monitor the GPU's temps while I'm playing games so I think it's unlikely that the GPU has been damaged on my card.  Considering the vrm has no heat sink some of it may have gotten too hot.  I got an RMA number and sent the card to msi.  The card is due to arrive at msi on June 4th 2013.  Hopefully it's just a quick fan exchange and they send the same one back.
    I feel compelled to add that, up to this point, these msi GTX460's have been excellent video cards.  The build quality is very high.  The heat sinks capability is excellent.  My computer is 6 years old and the airflow in my case is typically poor.  I often have to run my system fan at 80% to push heat out of the case.  These cards however have operated in this environment as though it was native to them.  I've estimated close to 2500 hours of continuous use on these cards now.  I consider one of the fans dyeing after this long and this much use to be a small incident and in no way detracts from the stellar performance of these msi cards.
    Quote from: flobelix on 01-June-13, 21:23:18
    mislav.ruzman this is surely not your topic. As you can see it's the topic of someone else seeking for help. Don't hijack that thread with your own issue but open an own (>>Please read and comply with the Forum Rules.<<). Unlike your vga's fans those of topic starter are physically defect.
    @Gamtu:
    Of course the faulty fan is covered by warranty and is subject of rma. The defective cooling could have caused other defects (e.g. dying vrms because of overheating). Just contact your reseller or MSI and issue rma. MSI has always also older products for replacing defective items in stock even if those aren't sold anymore. If none is in stock you'd get a comparable current product. Usually it's a bit better one.

  • MOVED: Was researching the MSI R9 series fan failure plague when...

    This topic has been moved to Anything Under The Sun.
    https://forum-en.msi.com/index.php?topic=255846.0

    Well, as there is no use referring to a thread more than a year old and starting a thread with no technical query there is no point keeping this in vga section. Besides none in the linked thread had been an official MSI position as everyone who posted including the moderator were volunteer users. If wanting to complain about MSI service policy or ask questions about MSI marketing issues contact MSI directly. >>How to contact MSI.<< 

  • MSI R9 280X Twin Frozr Editon Problem can anyone shed light on it please?

    Hi everyone i hope i am posting this in the right thread as i currently am in a bind.
    My card has given me a white screen again, this makes it 2 times now this week and i am wondering what my options are here as i have no second card to use and cant be without my PC and be without gaming.
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    Main Board: asus p8p67 evo
    Bios Version: the latest one for this i forget its number
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    12v rail Rating of listed PSU: unsure i think it is 65 amp
    CPU: I5 2500k
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  • MSI R9 280X GAMING 3G OC EDITION for $223-235? A Good deal?

    Hi guys, basically someone is offering me their MSI R9 280X GAMING 3G OC EDITION for $223-235 USD.
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    It is 2nd hand but in "perfect condition"
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    Thanks everyone
    SPECS:
    Purchase date: February 2014
    - 3GB GDDR5 Memory; gives you a lag free superior gaming experience
    - AMD HD3D Technology; play games in the third definition
    - Military Class Components; gives your card the required stability and quality for extensive usage
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    Host Interface: PCI Express 3.0 x16
    Product Type: Graphic Card
    Standard Memory: 3 GB
    Product Type: Graphic Card
    Manufacturer Part Number: R9 280X GAMING 3G
    Standard Memory: 3 GB
    Thickness: 1.3"
    API Supported: OpenGL 4.3
    API Supported: DirectX 11.2
    Form Factor: Plug-in Card
    Length: 10.6"
    Manufacturer: Micro-Star International Co., Ltd
    Memory Speed: 6000 MHz
    Product Model: R9 280X GAMING 3G
    Product Name: R9 280X GAMING 3G Radeon R9 280X TWIN FROZR IV Graphic Card
    Processor Speed: 1000 MHz
    Maximum Resolution: 2560 x 1600
    Brand Name: MSI
    Maximum Resolution: 2560 x 1600
    Brand Name: MSI
    Cooler Type: Fan Cooler
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    Height: 5"
    Chipset Manufacturer: AMD
    Chipset Model: R9 280X
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    Chipset Line: Radeon
    Chipset Series: R9 200
    DisplayPort: Yes
    HDCP Supported: Yes
    Bus Width: 384 bit
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    RAMDAC Speed: 400 MHz
    Analog Signal: Yes
    Digital Signal: Yes
    Dual Link DVI Supported: Yes
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    Chipset Model: R9 280X
    HDMI: Yes
    Chipset Line: Radeon
    Chipset Series: R9 200
    DVI: Yes
    DisplayPort: Yes
    Number of DisplayPort Outputs: 2
    Number of DVI Outputs: 1
    Number of HDMI Outputs: 1

    As a new one is about $ 259 I don't think so: http://www.newegg.com/Product/Product.aspx?Item=N82E16814127759&cm_re=r9_280x-_-14-127-759-_-Product

  • 2ND N-Bridge FAN FAILURE

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    Quote
    Originally posted by BigPoppa
    Thanks for the help. i will look into the Iceberg as a replacement. Just cheeses me off that the damn OEM fans didn't even last 5 months...
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  • Sound from new MSI R9 280X - coil whine? RMA?

    Hey all.
    Just trying to determine if the sounds coming from my new PC's video card are normal or not. Here is my build: au.pcpartpicker.com/p/1XKQb
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    I've recorded a few sounds of the 'squeals' that I hope are good enough for people to make a judgement. The sound seems to be coming from the part of the video card where the power connects. I have reseated the card and tried using a different power cable. It is not an issue with the fans.
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    soundcloud.com/angryeye/sounds-from-friday-evening
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    soundcloud.com/angryeye/ice-storm
    soundcloud.com/angryeye/ice-storm-2
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    so your parts are:
    CPU: Intel Core i5-4670K 3.4GHz Quad-Core Processor
    Motherboard: MSI Z87-G45 Gaming ATX LGA1150 Motherboard
    Memory: G.Skill Ripjaws X Series 8GB (2 x 4GB) DDR3-1600 Memory
    Storage: Samsung 840 Series 250GB 2.5" Solid State Disk         
    Video Card: MSI Radeon R9 280X 3GB Video Card
    Case: Cooler Master HAF XM (Black) ATX Mid Tower Case                            
    Power Supply: Antec HCG M 750W 80 PLUS Bronze Certified ATX12V Power Supply
    Operating System: Microsoft Windows 8.1 Pro - OEM (64-bit)
    ok there are 2 causes of coil whine and odd noises so be totally sure its coming from the Graphics card itself by getting your mike directly over it and move it around and test other parts for noise as sometimes its The PSU (Power Supply Unit) that is doing it or it can cause it as yours is a split +12v unit (+12V1@40A, +12V2@40A) it may be the cause as Antec at times do not make reliable units (those rating is has for 2 rails look to me as being fake as they exceed its power limits combined (12v x 80A = 960W so it can probably do 40A on one but then the other will be terrible at 22.5A as it looks like there doing virtual +12v rails with 40A OCP fuses)) so its suspect as it may not be behaving well!

  • MSI R9 280x 3gb GAMES CRASH AND LINES DOWN MY SCREEN

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    Only a hard restart of my PC would solve the issue; this occurred when also playing Wolfenstein: The New Order and Skyrim (tends to be high intensity games).
    I have cleaned out my GPU, all of my fans, have tried to play these games on the older drivers and latest drivers and still the problem occurs.
    It manages to last maybe 5minutes when I have my fans on 100%. I haven't overclocked or underclocked by GPU but still have the issue. I know it can possible be a GPU problem as I tested my GPU with furMark. As soon as I started a 1080p benchmark, my PC froze instantly and lines all down my screen again.
    PC Specs:
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    CPU Cooler: H100i Water Cooler
    GPU: MSI Radeon r9 280x 3gb
    Motherboard: Gigabyte GA-990FXA-UD5
    PSU: Modular CX750M ATX Power Supply - Bronze
    RAM: (4x2) 8GB Kingston 1333hz DDR3
    PC Case: Corsair Air 540 (2 basic fans at the front, 120mm corsair at the back)
    PLEASE PLEASE I really need help on this, thank you!

    Thank you for the Advice.
    I ran into a second problem this morning, when on start-up or even loading Google chrome, the same problem occurred with lines all down my screen yet again.
    I am currently using my old GPU (Radeon HD 7770) and I am able to run CSGO; Wolfenstein etc on high intensity without my PC crashing or this problem occurring, leading me to believe that it must be my GPU.
    My r9 280x runs at around 45C when idle, and sometimes that's even when my fans are running at 75-100% speed. Looking online I found that the Average Idle temp should be around 34C; something is wrong here :(
    I'm not sure if there are any other measurements you need me to take to make sure that yes 100% it is my GPU. But looking at it how it is, unfortunately it is.
    Any more ideas, suggestions would be really helpful thank you!

  • MSI R9 280X GAMING 3G bios

    Hello, I've recently bought an MSI R9 280X GAMING 3G video card and so far it works very well without any problems. However, having read some pretty nasty things about it overheating, coil whining, and fans going all wrong, I thought it might be a good idea to update vbios.
    According to GPU-Z my current one is 0.15.040.000.003.003435 (113-C3865000-G77)
    Is there a later version of bios for my GPU? Because MSI Live Update says no. Thanks in advance 

    Quote
    and so far it works very well without any problems. However, having read some pretty nasty things about it overheating, coil whining, and fans going all wrong, I thought it might be a good idea to update vbios.
    If all is fine there is nothing to do. Either you have problems or not. These issues won't appear suddenly.
    Quote
    According to GPU-Z my current one is 0.15.040.000.003.003435 (113-C3865000-G77)
    That information is useless. We need your card's S/N and a copy of the current vbios. However as said above if everything works don't bother with updating vbios just to update.

  • MSI R9 280X 3G Screen flikkering in IDLE

    Hey,
    I bought today a new MSI R9 280X 3G Installed the drivers but i have screen flikkering in idle in games no problem but in idle have flikkering.
    I have tried to install beta drivers still have the problem.
    Windows 7 64 bit fresh install.
    MB bios update.
    All drivers updated.
    PC specs
    i5 4670
    8 gb ram
    corsair cx600m
    its not the PSU cause my friend tried his Sapphire toxic in my computer and its run perfect.
    My friend say's you need to update your vbios from you gpu i dont understand it what do he means ?
    Can some help me?

    Board: MSI H87-G43 GAMING
    Bios: Version B.4
    VGA:   MSI R9 280X 3G GAMING
    PSU:   Corsair CX600M (46A 12v rail)
    Intel Core i5-4670 (non k) 3.4 Ghz
    MEM: Corsair 1600 2x4 gb
    HDD: SSD crucial 120 GB
    COOLER: Corsair 3x fans its realy cool in the case
    OC: NO Overclocks everthing is Stock
    OS: Windows 7 64 bit Ultimate
    I save the rom file but i cant open it witch program do i need to open it?
    have it uploaded http://speedy.sh/CE79j/Tahiti.rom

  • Temperature for MSI r9 280x Twin Frozr

    Hi everyone. Hope you can help me . I just bought an msi r9 280x twi frozr 4 the OC version. My pc is the following : i
    5 2500k running at stock speed with stock cooler
    MB Asus P8h61-m LX (im gonna change it i know its bad)
    8 gigs of ram
    1 ssd of 120Gb and 1 hdd 1Tb
    power source is a sirtec 750W (bronze)
    Case is zalman z3 plus (only one fan connected, the one thats in the back of the case for airflow)
    So, in catalyst (last drivers) i have like 44 45 degrees C in idle !
    In furmark i get like 84 degrees C but i ve heard thats normal for a stress test
    When i play demanding games (Dragon Age Inquisition, high\ultra) i get like 67 68 degrees C with fans set  to auto from catalyst)
    I dont like the idle temperature. It could be possible that my card is already OC'ed ? I didnt buy it from a store i bought it from a friend of mine.
    If it's OC'ed, how can i check this ? If its not OC'ed, what should i do about the seemingly high idle temperature ? Thank you !

    All temps are normal (including idle), nothing to worry and nothing to do.

  • OC Advice - MSI R9 280X 3G

    Hey good MSI ppl, so ive been having a few issues with my MSI R9 280x where i had BSOD's (got sorted by changing memory timings) and now some texture/architecture issues in 3d games. Someone mentioned that i may not be getting enough voltage to my GPU so im looking to up it a bit to see if it makes a change and hopefully give it the juice it needs to stop my issues.
    Current GPU details - https://www.dropbox.com/s/8ybtobn07nykmcy/gpu.png
    Never get above 75c on extreme tests, all seems stable when you view the data/stats behind it
    Board: MSI Z87-G45
    Bios: Version 1.6
    VGA: MSI R9280x Twin Frozr II Gaming 3g
    Intel Core i5-4670k
    MEM: GSKILL RJX 8GB (2X4GB) 1600MHZ
    HDD: Samsung 840 256gb SSD
    PSU: Novatech 750Watt Power Station V2 80Plus Bronze
    OS: Windows 7 64
    Any help would be greatly appreciated.

    Board: MSI H87-G43 GAMING
    Bios: Version B.4
    VGA:   MSI R9 280X 3G GAMING
    PSU:   Corsair CX600M (46A 12v rail)
    Intel Core i5-4670 (non k) 3.4 Ghz
    MEM: Corsair 1600 2x4 gb
    HDD: SSD crucial 120 GB
    COOLER: Corsair 3x fans its realy cool in the case
    OC: NO Overclocks everthing is Stock
    OS: Windows 7 64 bit Ultimate
    I save the rom file but i cant open it witch program do i need to open it?
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  • MSI R9 280X voltage locked!!!

    Hi, I have crossfire MSI R9 280X's which I received recently. I am very disappointed that they are voltage locked, I am using the latest MSI Afterburner 3.0 beta 18. The slider for voltage is locked even though I have ticked "Unlock Voltage Control" and restarted my PC. I even tried "Force Constant Voltage" to no avail. This is very disappointing since I am using a high-end MSI card and it is voltage locked yet my old XFX HD 7850 had voltage control in MSI Afterburner......
    Thank you for reading and I hope there is a solution.

    I have made ticket to MSI support (shortly : no voltage change supported, but iam running -84mV )
    Wysłany:    2014-03-03 13:53:47 (GMT+8),MSI
    Treść:    use this bios , the card also under the warranty.
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-28 16:36:37 (GMT+8),Lukasz
    Treść:    Using 015.042.000.000.003435 BIOS does not affect on warranty ? Regards
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-28 08:09:43 (GMT+8),MSI
    Treść:    Very good, do you  have any questions,? if not,  please close the this window,thank you
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-27 16:37:46 (GMT+8),Lukasz
    Treść:    I have flashed BIOS to version : 015.042.000.000.003435, now I can change voltage under aftrburner. I am running -84mV , temp droped 10 degres, and RPM droped 10%.
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-27 08:16:29 (GMT+8),MSI
    Treść:    TV 77MS.350 64 bios is orginal bios . TV277MH.350 is UEFI BIOS for windows 8.Can you describe clearly? and provide the image about it.
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-26 16:48:42 (GMT+8),Lukasz
    Treść:    TV277MS.350 64 kb bios is not working. TV277MH.350 is working. What is the difference between them ?
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-26 08:02:07 (GMT+8),MSI
    Treść:    
    please ues that command:  ./atiflash -p 0 TV277MS.350 -f
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-25 17:23:13 (GMT+8),Lukasz
    Treść:    during flashing i got error 0FL01.
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-25 09:56:42 (GMT+8),MSI
    Treść:    The first link  BIOS is corresponding to your graphics card,it is only 64KB.
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-24 17:01:44 (GMT+8),Lukasz
    Treść:    Hi, bios from first link is not for my card , (it has 64 kb) .
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-24 08:31:52 (GMT+8),MSI
    Treść:    one of the bios version:015.041.000.000.003435  bios link:ftp://jerryuser:[email protected]/BIOS/BIOS0221/TV277MS.350
    another bios version:015.042.000.000.003435  bios link:ftp://jerryuser:[email protected]/BIOS/BIOS0221/TV277MH.350
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-21 20:19:00 (GMT+8),Lukasz
    Treść:    could you provide me number of official bios version, and link to this bios ? Regards
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-21 08:34:07 (GMT+8),MSI
    Treść:    
    the bios of your card is the latest,so you need not update it
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-20 17:17:03 (GMT+8),Lukasz
    Treść:    is there any bos update for my card ? what is newet avalible version ? Regards
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-20 08:27:01 (GMT+8),MSI
    Treść:    sorry we do kown this setting,MSI  recommend customer  do not modify voltag,This may be damage the graphics card.
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-19 16:49:15 (GMT+8),Lukasz
    Treść:    Hi, i have changed config file in afterburner and vcore bar is working, now I can change voltage. Did You know about this settinge ? open VEN_1002*.config in msi afterburner/profiles [Settings] CaptureDefaults=0 VDDC_IR3567B_Detection = 32h VDDC_IR3567B_Output = 0 MVDDC_IR3567B_Detection = 32h MVDDC_IR3567B_Output = 1
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-19 08:36:24 (GMT+8),MSI
    Treść:    the max temp is 95C for this card.
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-18 16:37:43 (GMT+8),Lukasz
    Treść:    ok. so what is critical (max) temp for this card ? Regards
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-18 08:16:13 (GMT+8),MSI
    Treść:    when the max temp is 85C and the fan 100%,it is normal.the bios setting it
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-17 16:41:36 (GMT+8),Lukasz
    Treść:    Fan is 100% , and temp is over 85 C
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-17 08:24:10 (GMT+8),MSI
    Treść:    please check the FAN, What is the graphics card can reach the highest temperature
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-14 15:31:24 (GMT+8),Lukasz
    Treść:    ok. so what should i do with overheating card ?
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-14 07:53:36 (GMT+8),MSI
    Treść:    sorry MSI did not release the new bios or some solution to fix it
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-13 16:08:58 (GMT+8),Lukasz
    Treść:    Do You have any fix for this ? New bios or something ?
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-13 08:49:15 (GMT+8),MSI
    Treść:    sorry, you can not change core voltage with MSI Afterburner for this card.
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-12 16:14:49 (GMT+8),Lukasz
    Treść:    Bios: 015.041.000.000.003435 SN: 602-V277-38SB140101 Afterburner 3.0.0.0 Beta 17 dont work, i have selected all possible settings configuration in afterburner allowing to modify vcore change.
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-12 09:02:21 (GMT+8),MSI
    Treść:    
    Wycena
    Obraz:    
    Odpowiedz
    Wysłany:    2014-02-12 08:56:08 (GMT+8),MSI
    Treść:    Dear sir/madam
    Thanks for contacting MSI technical support.
    Regarding your concern, We suggest you to use MSI or AMD the latest driver for a try.download the other msi afterbuner for a try,can you tell me the S/N and the bios version of the card?
    Thanks for your cooperation in advance!
    Best Regards,
    MSI Technical Support Team

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