MSI RX9250-TD128 Problem: Jumbled video at top of monitor after windows starts

I'm trying to intsall my new MSI radeon 9250 128MB video card in my year 2000 vintage Dell dimension 750 series desktop.
I've tried installing all of the drivers provided on the driver cd and I keep getting the problem of a jumbled bar of video displayed at the very top of my monitor once Windows starts up i.e. once display would go to 1600X1400 or whatever.
I am able to boot up in safe mode.
About my computer:
Windows 2000 professional
750 MHz pentium iii processor
340 mb ram
an AGP slot that fits the card (im not sure what type, anyone know how i can check if it is 2x 4x 8x?, i don't think this is the problem though because it is supposed to be compatible with 4x)
note: when i open up the device manager and go under display adapters, radeon 9200 series.. the "general" tab says that there is no driver installed. However, when I look under the driver tab, it lists the driver that is installed and the various driver files that are installed.
another note: in the device manager there are two display adapters, "radeon 9250" and "radeon 9250 (secondary)" i tried turning the secondary off and it didn't solve the problem
Also, is there an MSI technical support email that works? I've tried emailing [email protected] from two different email accounts and I'm getting it returned.
Thank you

Quote
Also, is there an MSI technical support email that works? I've tried emailing [email protected] from two different email accounts and I'm getting it returned.
http://support.msi.com.tw

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